Ford F-350 Complaints (2019)

467 consumer complaints on file.

#11514436March 29, 2023
BACK OVER PREVENTION
The contact owns a 2019 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513833March 26, 2023
STEERING, UNKNOWN OR OTHER
Traveling at 60-65 mile per hour on interstate freeway, hit a group of small potholes with left wheels. Truck shook as you would expect at first, then began to shake increasingly more violently in the front end. The shaking increased till the front end was bouncing up and down and shaking left to right. The steering wheel shook left and right. I took my foot off the accelerator and coasted to the shoulder and stopped. My passenger's and my safety were put at risk because the truck was difficult to control and slowing down did not bring the situation under control until we got down to about 20 mph. Fortunately we were in the right lane, so we had quick access to the shoulder. I don't know what component failed, but this behaved as if the steering were repeatedly over-correcting for what it saw as a potential spin-out in alternating direction. After the incident the front tires showed wear marks slightly up the sidewalls (about 1 inch) that suggested they had skidded sideways several times. All tires were properly inflated at the time: 61 pounds front, 80 pounds rear. There were no warning lamps or alerts before or after the incident. The vehicle has not yet been inspected by the dealer. No police or insurance representatives were notified since there was not an accident or injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513385March 23, 2023
SUSPENSION, STEERING
Experienced the Ford Death Wobble approximately July 1, 2022. After going over a small pothole at 65 mph, vehicle experienced severe wobble and pulled from far right lane to shoulder and veered toward cement wall at 65mph! Braking caused increase in wobble. Was finally able to slow vehicle to exit highway. No prior issues with wobble nor any warning. Shaking and nearly crying, I slowly drove to Big O shop who confirmed wobble and recommended Dealer address problem. Slowly drove to Ford dealer which took two days to confirm issue and inform me that parts were backordered and would call when available. (As of 3/23/23 no call.) Ford told me to not drive over 45mph, essentially making my truck useless. Slowly drove back to Big O and had them repair at my cost ~$1600, Ford reimbursed ~$250. On 3/21/23, driving 65mph over small bump in road, experienced Death Wobble again and pulled to side of highway. Slowly drove to Big O and had additional parts installed ~$330. Scared to drive my truck over 45mph!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512966March 21, 2023
BACK OVER PREVENTION
The contact owns a 2019 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera was foggy and failed to display a clear image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511540March 13, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
2019 FORD F-350. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE TO SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511304March 11, 2023
UNKNOWN OR OTHER
The touch screen is only working sometimes and then is very slow. Causing unsafe driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508324February 21, 2023
STEERING, SUSPENSION
I was accelerating to get on the freeway and there was a slight bump or crease in the pavement and my front end started to bounce and warble uncontrollably, fortunately I was able to pull off of the on-ramp and come to a stop with out incident. This was not the first time I noticed this, but it was definitely the worst.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508187February 20, 2023
STEERING, SUSPENSION, WHEELS
Death Wobble, the steering wheel shook violently. I could not control the vehicle and had to stop in the middle of the road to make it quit. This has happened before. It was serviced for this problem once.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508095February 19, 2023
POWER TRAIN
The vehicle has approximately 73K miles and approximately 3 months ago the transmission started hard shifting in 2nd gear. There have been several incidents where I have almost had accidents due to this. Ford will not replace the transmission despite the internet being flooded with persons saying they are having the same issue with the same year, make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507675February 16, 2023
BACK OVER PREVENTION
The contact owns a 2019 Ford F-350. The contact stated that while reversing, the rearview camera was displaying a cloudy image. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that various local dealers were contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and was unable to confirm when parts would become available. The contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507205February 14, 2023
SUSPENSION
experiencing intermittent violent wobble of front suspension/steering. 2 significant events since October 2022. Traveling at highway speed and incurring rough road steering wheel wobbles severally. Only way to stop it is to slow down below approximately 50 mph, however latest event (02/14/23), had to go below 20 mph to get it to stop. very dangerous on the highway. Tractor trailer had to change lanes very quickly to avoid hitting me. Ford dealership is aware of the issue, however they only offer a new steering dampener that has not been available for almost 4 months. Had an independent service center look at the suspension. They found that the dampener is faulty and another suspension joint is showing premature wear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506563February 10, 2023
STEERING, SUSPENSION
3 different occasions where my trucks front wheels and steering wheel shakes uncontrollably after hitting a pothole or bridge transition. Twice pulling a fifth wheel camper and once by itself. Very scary. Twice I had to come to a near stop before I could continue. Death wobble they call it. Took to Ford dealership who said the fix is a steering damper which is on national back order with no release date. It has happened once again since then for a total of 4 times. Never know when it will happen. Just depends on the bridge transition or pothole. Ford needs to correct this steering problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506386February 9, 2023
VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION
There is currently a recall for the rear camera on this truck that Ford has yet to repair because they say they don't have the replacement parts. This truck has the 360 view package. There are cameras all around this truck and they all are getting cloudy to the point it's hard to see from any of them, not just the rear view camera. Ford is refusing to replace the other cameras under any kind of warranty/recall. I think that it's a matter of safety to replace all the cameras because they are all either unusable or nearly unusable. I use all the camreas alot because this is a big truck and there are alot of blind spots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503545January 25, 2023
STEERING, SUSPENSION
When I hit a bump with this truck the steering shakes violently. I brought to ford and they said it is a steering dampner and it is a recalled part and they would fix it as a recall however they said they dont have the part and they dont know when the part will be available. I am now left with an undriveable truck and no one can tell me when it can be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502040January 16, 2023
STEERING, SUSPENSION, WHEELS
My 2019 F-350 lariat power stroke 23,500 miles has experienced a shaking in the steering on the freeway multiple times previously, it seemed to happen when a bump or uneven part of the road was felt. The last time 1/11/23 it shook uncontrollably on the freeway until the truck was slowed to 20MPH. I had both hands tightly gripped on the steering wheel and could not control it- until the speed was reduced to 20 MPH. Other vehicles on the freeway had to avoid my truck as I had to lower the speed well below the minimum speed limit on the freeway which could have caused a crash. After consulting the dealer and another mechanic the term used for this condition is the death wobble. The truck is unsafe. It was brought in to the authorized Ford dealer in Wisconsin. They said there is a fix for this issue but it’s backordered and has been backordered for sometime. I asked the dealer for a date when I might see this part and was told it’s backordered with no expectation of a date for the part. The truck is not safe to drive. Now I have to pick it up from the dealer without a resolution- basically drive the unsafe truck home and park it until Ford can get me the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501657January 13, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2019 Ford F-250. The contact stated that while starting the vehicle, the center console control screen was blank. The rear-view camera, radio, and other electrical features and functions became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the accessory interface module (AIM) needed to be replaced. The contact restarted the vehicle, but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 55,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499492December 30, 2022
STEERING, SUSPENSION
Vehicle front end started to violently shake when hitting small bumps while driving over 55 mph. When this happens, I have to slam on the brakes to get the vehicle back below 40 mph to stop the shaking, then can accelerate back to speed.....only to happen again when hitting a bump. The dealer states that it is worn parts on a vehicle with less than 20,000 miles on it. The vehicle has been at the dealer waiting on backordered parts for over 3 months. Ford is not taking responsibility for the issue. The vehicle is unsafe to drive in it's current condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498137December 19, 2022
STEERING
My 2019 F350 has the proverbial “Death Wobble; which Ford knows about and has admitted to. They have stated the steering damper is the fix, which is not a recall but a CSP, and cannot be sourced for an ETA. When I was driving over approximately 50 mph and ran over the change between the road and the bridge the steering wheel began to shake violently, along with the front end of the truck. This has happened multiple times and has gotten progressively worse. Ford Motor Company and my local dealership have offered no solutions. I feel this needs to be upgraded to a recall and Ford needs to requisition the parts immediately before something detrimental happens to someone due to an accident. Also, according to multiple reports online, there have been numerous components that have prematurely worn out on the front end of the Super Duty’s significantly contributing to the horrible steering oscillation-“Death Wobble.” My most current incident was 19 December 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497373December 14, 2022
SUSPENSION, STEERING
Truck violently shakes when vehicle traverses over pothole while traveling over 55 mph. Commonly called the “ford death wobble”. Taken to Ford dealership twice, each time told they can’t replicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496426December 7, 2022
STEERING, SUSPENSION
While operating my 2019 F350 on 12/3/2022 at approximately 65 MPH on an interstate the steering wheel began to shake/pulse violently from left to right for approximately 40 seconds. I was unable to control the vehicle during this time. About 2 minutes later the exact same symptoms appeared again, even more violently. I had a passenger in the vehicle record the second incident. During these incidents it is next to impossible to control the vehicle. This is an ongoing issue which Ford is aware of...a quick search online and you'll see this is referred to as the "Super Duty Death Wobble". My vehicle was repaired 3 times for this same issue prior to the incident which is mentioned above. The dealer installed an aftermarket part, which was authorized by Ford at the time. However, Ford now no longer authorizes the use of this part. The correct part has been on backorder forever and many doubt that it will ever be shipped for installation into vehicles. Both Ford and the NHTSA have failed consumers by never mandating recall for this steering issue in Ford Super Duty trucks. I am now forced to try and drive a truck with serous safety issue because both the OEM and federal government have failed to ensure that safety standards were met. The dealer has informed me that they can make no further repairs for this issue and that Ford has directed them to await the replacement parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-350