Ford F-350 Complaints (2016)

209 consumer complaints on file.

#11443903December 15, 2021
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer. The dealer diagnosed that the Diesel Exhaust Fluid (DEF) reductant heater needed to be replaced. The dealer informed the contact that the VIN was not included in a recall. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 52,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443743December 14, 2021
SUSPENSION
The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle hit a pothole and the front-end shook uncontrollably until coming to a complete stop. The vehicle was taken to the dealer and diagnosed with an unknown front-end failure. Several unknown front-end parts needed to be replaced. The dealer informed the contact that the failure was called the "death wobble". The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443813December 14, 2021
FUEL/PROPULSION SYSTEM, ENGINE
The cp4 injection pump destructed and took out the whole fuel system with it. Cause upwards of $12,000 in repairs this is a issue ford needs to address and get took care and take some responsibility on there own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443546December 12, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
A main computer communication cable failed (rubbed through) due to rubbing due from the use of the parking brake. I noticed all my gauges were not working. I happened to be very close to the Ford dealer, so I pulled in the lot and turned the truck off to see if the issue would reset. Upon trying to start the truck, everything was dead. I got the service manager and left the truck. When he called me to tell me what he found, I immediately recall reading about this same issue several times on the Ford Truck Enthusiast web site, and the fix was simply moving the communication cable so it doesn’t rub.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443229December 9, 2021
STEERING, SUSPENSION, VEHICLE SPEED CONTROL
When driving down the road, the entire truck starts violently shaking and making it difficult to control the truck. Slowing down to 5-10mph stops the shaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442244December 1, 2021
STEERING, WHEELS, SUSPENSION
I have a 2013 F350 King Ranch. It only has 31.755 miles on it. I’ve had it for 2 years. On November 28, 2021While merging onto the freeway my trucks front end stated shaking, bouncing and vibrating so bad that I had to immediately stop to about 5mph. This just happened out of absolutely nowhere. It didn’t do it again until I returned home. This time it again came out of know where at around 60mph. I had to come to a dead stop on the freeway. The truck was Uncontrollable. I again accelerated to 65mph. It started again and I stopped. This happened another 7 times on the way home. I could control it between 53-60mph. When I got home, both of my front tires were worn down on the outside 3in of tread. There were chucks of rubber the size of dimes that broke off during the violent shake and wobble. I had to get new tires the next day and today my truck to the dealership this morning. It is December 1, 2021. The best way I can explain the feeling is the following. It’s was like driving over speed bumps that where evenly spaces 3ft apart, all in a row. When hit them I immediately hit the brakes and it was like coming to a stop on the same row of speed bumps. The wobble was more violent and could just barely be controlled. I really thought the truck was coming apart. Then at 5-10mph it turned into smooth road. But my tires where getting more tore up during each wobble. Total of 11 wobble on a 10 mile stretch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442321December 1, 2021
SUSPENSION
Hit a small bump at 50 mph. Truck went into a harsh bounce and was only controlled when I hit the brakes hard. First time it's happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439537November 5, 2021
STEERING, SUSPENSION
I'm told by the MEN..."DEATH WOBBLE"!! 2016 Ford 350 Platinum At a certain speed and with a bump in the road, FEELS LIKE THE TIRES ARE GOING TO GO FLYING OFF!! I had to get myself together fast, slow down, and get a better control of the steering! Oh man, the accident it could have caused being next to semis and the every day people driving their vehicles!! This could of caused a BAD accident on the interstate and with the road work going on in Amarillo, Texas! This scared the heck out of my daughter!! This puts EVERYONE at risk!! Oh, and we pull a fifth wheel RV!! The dealer I went to first wasn't very helpful, matter fact...I have NOT been told or not noted on my oil change/vehicle sheet that anything was wrong. This past week, I took it to another Ford Dealership.....well, everything associated with the "Death Wobble" needs to be replaced!! I've maintained and took the advice of Ford Dealerships, when I was told needed a new radiator, I paid for Ford to put one in. It's not fair that the Ford 2016 and prior doesn't get fixed free of charge or recalled and the 2017 and the above does for the Death Wobble. It's already bad enough that Ford's Death Wobble information was withheld from me as well as having a bad radiator when purchasing the truck! It's HORRIBLE that Ford KNOWS about the issue and lets it happen.....puts EVERYONE at risk around the Ford death wobble!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438616October 29, 2021
STEERING
hitting even a small bump at 55 to 60 mph causes the truck to violently shake until you slow to 20 mph or stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437909October 23, 2021
STEERING, SUSPENSION
Front end shimmy few times installed new tires it seemed to help. Shimmy came back rebalanced wheels didnt happen for a while. Rotated tires and added new ones in rear. Drove for awhile seemed ok. 2 weeks ago we were driving about 50 mph had a shimmy but turned into violent shaking and truck was headingbinto oncoming traffic. My wife was screaming and ducking down. When it stopped and I steered it back to our lane. I had front end checked last year and before this incendent everything checked out good except stabilizer was dried out. It was replaced. The mechanic there informed us abpit fords problem with death wobble. Took to dealer for fix after finding letter they said steering damper replacement would fix it. It did not. Ford wanted to replace, track bar,some ball joints and bushings and another allignment. But could not state if it would fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437818October 22, 2021
SUSPENSION, STEERING
The contact owns a 2016 Ford F-350. The contact stated that the front end of the vehicle would rumble and shake while driving at various speeds without warning. The contact stated that while driving at 65 MPH, there was a blowout of the passenger’s side front tire which caused damage to the passenger’s side front quarter panel and step rail. The contact was able to place a spare tire on the vehicle and drove to an independent mechanic where he had all four tires replaced. The contact also took the vehicle to a body shop where he had the damage to the vehicle repaired. The manufacturer was notified of the failure and he was informed that his vehicle was not included in NHTSA Campaign Number: 16V246000 (Tires). The vehicle was repaired. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435102October 1, 2021
SUSPENSION
ON TUESDAY SEPTEMBER 28, 2021 I WAS DRIVING MY F350 2016 ON THE FREEWAY AT FREEWAY SPEED 75MPH I WENT OVER SOME ROUGH ROAD AND MY TRUCK STARTED TO VIIOLENTLY SHAKE WITH OUT ANY WARNING. LUCKILY I WAS IN THE LEFT LANE SO I PROCEEDED TO STEER IT INTO THE EMERGENCY LANE FEARING FOR MY LIFE NOT WANTING TO HIT THE CONCRETE BARRIER. I TURNED MY EMERGENCY LIGHTS ON AND GOT OUT OF MY TRUCK EXPECTING TO FIND TIRES MISSPLACED. I GOT BACK ON THE FREEWAY INTO THE SLOW LANE AND WENT HOME SLOWLY. I CALLED MY DEALERSHIP AND MADE AN APPT FOR THE NEXT DAY. AFTER LOOKING AT MY TRUCK THEY CALLED ME WITH A $2200 ESTIMATE! MY TRUCK IS A 2016 F350 AND ONLY HAS 43,000 MILES ON IT. THIS SHOULD NOT BE HAPPENING, THIS KIND OF FEAR SHOULDN'T BE EXPERIENCED WHEN I LOVE TO DRIVE MY TRUCK. I AM SURE THIS WILL HAVE AN EFFECT ON ME WHEN I GET IT BACK, PTSD. NOT A HAPPY FORD DRIVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430816August 28, 2021
SUSPENSION:FRONT
Death wobble happens when I hit a bump at high speeds nearly had two different wrecks losing control of the steering ability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428295August 9, 2021
UNKNOWN OR OTHER, BACK OVER PREVENTION
I am a handicapped 65 yr. old male. I purchased this vehicle in 2019 used from a FORD dealer. Marchese Ford, Lebanon, NY. Pretty much since I have owned this vehicle, The back up camera has been working intermittingly. Sometimes it will work but lately, It is just lines and distorted objects. Or, will not come on at all. As I cannot work, I can't afford the money to diagnose the problem. I do know that it is not the camera as my son tried the camera on his friends truck and it worked properly. Now I see a recall for over 600,00 vehicles and am hoping to include my truck as I need this camera to back up as I cannot turn completely to see me surroundings due to illness/injuries. Thank You [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422999June 30, 2021
FUEL/PROPULSION SYSTEM
The Diesel Exhaust Fluid system is faulty. I have been informed that GMC and Chevy have recalled the system but Ford has not. I have complained to Ford with no response. My neighbor has 4 work trucks that have all needed replacing (so has mine). I have 2 friends who also have Fords, one was covered under the factory warranty and the other was not. My mechanic states it is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421388June 18, 2021
UNKNOWN OR OTHER
My truck is diesel and has the DEF installed. I have spoken with several diesel truck owners and with the exception of a couple of individuals everyone has had system DEF failures. I contacted Ford inquiring why it hadn't been recalled as GMC and Chevrolet apparently has. Was informed that not enough vehicles required repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420752June 13, 2021
ENGINE
While driving on the interstate and upon exiting the truck will shutdown. After coming to a complete stop, putting the truck in park and turning off the key ignition, the truck will start back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415969May 10, 2021
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
I'VE EXPERIENCED 4 EXTREME CASES OF VIOLENT WOBBLING OF THE FRONT END, UTTERLY VIOLENT AND UNCONTROLLABLE. TAP THE BRAKES IT BECOMES WORST. CANT HOLD THE STEERING WHEEL, UTTERLY RANDOM HAPPENED 4 TIMES IN THE LAST TWO WEEKS. I AM SCARED TO DRIVE THE TRUCK NOW AND IT'S MY ONLY MEANS OF TRANSPORT. I AM TERRIFIED IT'S GOING TO HAPPEN AND I WILL CRASH OR KILL MYSELF OR SOMEONE ELSE IN A WRECK WHEN THE TRUCK IS SHAKING OUT OF CONTROL. IT IS TRULY TERRIFYING. IN MOTION TYPICALLY ON A FREEWAY SPEED AROUND 50 TO 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406633April 6, 2021
STEERING
THE TRUCK HAS DEVELOPED A WOBBLE IF THE STEERING WHEEL WHEN DRIVING. IT STARTED OUT ONLY AFTER A TIGHT TURN TO EITHER RIGHT OR LEFT, BUT NOW THE TRUCK WILL EXPERIENCE THE WOBBLE WHEN GOING STRAIGHT. THIS WILL OCCUR AFTER ENCOUNTERING BUMPS, CRACKS OR OTHER ROAD IMPERFECTIONS. IT IS VERY DIFFICULT TO CONTROL THE VEHICLE WHEN IT IS EXPERIENCING THIS CONDITION. THE WOBBLE IS WORSE AT SPEEDS OVER 20 MPH, BUT CAN STILL BE DETECTED AT LESSER SPEEDS THROUGH THE STEERING WHEEL. AT SPEED HIGHER THAN 20 MPH, THE TRUCK IS EXTREMELY DIFFICULT TO CONTROL. AS OF NOW, THE WOBBLE IS INTERMITTENT - BUT THE CONDITION IS WORSENING. THE WOBBLE STARTED AS A PULLING FEEL TO THE RIGHT OR LEFT - AS IF THE TRUCK WANTED TO PULL ONE WAY OR THE OTHER. IT WAS DIFFICULT TO COMPREHEND WHAT WAS GOING ON AT FIRST, BUT NOW THE STEERING WHEEL IS STARTING TO SHAKE RIGHT TO LEFT (OR VICE VESRA) AT A MUCH MORE PRONOUNCED MOVEMENT. THE OSCILLATION OF THE STEERING WHEEL IS BECOMING MORE PRONOUNCED AS THE SITUATION GROWS WORSE. THIS HAS BEEN WORSENING OVER THE PAST 2 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398036February 26, 2021
STEERING, SUSPENSION
I HAVE EXPERIENCED NUMEROUS TIMES THE "DEATH WOBBLE" WHEN I HIT A BUMP IN THE ROAD. THE TRUCK SHAKES VIOLENTLY AND TOTALLY LOSES STEERING UNTIL I CAN SLOW DOWN TO ABOUT 10 MPH AND THE SHAKING STOPS. IT IS VERY SCARY AND HAS HAPPENED SEVERAL TIMES. IT HAS TO BE OVER 55 MPH WHEN IT HAPPENS. THE SLIGHTEST BUMP ON THE LEFT FRONT WHEEL WILL CAUSE IT. ONE TIME I WAS GOING ABOUT 75 MPH AND THOUGHT I WOULDN'T BE ABLE TO GET IT BACK IN MY LANE. IT REALLY SCARES ME AND MY PASSENGERS WHEN IT HAPPENS .I AM AFRAID TO LET MY WIFE OR KIDS DRIVE IT. FORD WON'T DO ANYTHING OTHER THAN TELL ME TO TAKE IT IN AND GET IT REPAIRED .I JUST CAN'T UNDERSTAND HOW THEY REFUSE TO TAKE RESPONSIBILITY FOR ALL THE PROBLEMS THEY HAVE HAD WITH THESE ISSUES AND WILL NOT ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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