Ford F-350 Complaints (2019)

467 consumer complaints on file.

#11660846May 14, 2025
ENGINE
The contact owns a 2019 Ford F-350. The contact stated while driving at an undisclosed speed, there was an abnormal burning odor and white smoke coming from under the hood. There was no warning light illuminated. The contact diagnosed the vehicle with an upper oil pan leak. The vehicle was taken to a local dealer, where it was diagnosed with the same failure and remained at the dealer for further repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660384May 12, 2025
STEERING
I was driving at freeway speeds on the interstate when I hit a divot in the pavement. My truck started shaking violently and I could barely control the steering and/or hold onto the steering wheel. When I applied the brakes, the issue worsened. I was finally able to find a spot to pull off. The shaking stopped and I was able to re-enter the freeway. This issue has occurred on three separate occasions. The first incident occurred on or about March 31, 2025, as described above. The second and third incident occurred yesterday, May 11th, mirroring the conditions of March 31st.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649682March 21, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ford F-350. The contact stated that while driving at 70 MPH, the vehicle lost motive power. The low fuel pressure warning light was illuminated. The vehicle was started. The vehicle was driven to the shoulder of the roadway. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle had been to the dealer several times for the failure. In addition, the low-pressure fuel pump was replaced in 2024; however, the failure reoccurred. In addition, the contact stated that the vehicle was taken to the dealer more than fourteen times regarding the failure. The contact stated that the failure occurred while the vehicle was driven above 50 MPH. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645840March 2, 2025
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, OTHER:FUEL FILTER
The fuel filter housing cracked and started pouring diesel out the top and back of the engine. No warning lights going to dealer for replacement. This can be very dangerous for vehicle occupants and another motorist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645134February 26, 2025
FUEL/PROPULSION SYSTEM
The CP4 fuel pump failed causing the entire fuel system to be replaced. It is the same pump that is covered in the recall for 2020-2024 6.7 engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644202February 21, 2025
EXTERIOR LIGHTING, SERVICE BRAKES
Brake lights stay on won’t go off. Replaced brake module, fuse etc. Can put key in and turn to accessories and put gear selector in drive,neutral, reverse WITHOUT PUTTING FOOT ON BRAKE PEDAL… CANNOT FIGURE THIS PROBLEM OUT…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642745February 14, 2025
POWER TRAIN, ELECTRICAL SYSTEM, STRUCTURE
The contact owns a 2019 Ford F-350. The contact stated while the vehicle was in the automatic car wash, water entered the vehicle from the front windshield. The water leaked into the fuse box and short-circuited the fuse box. The vehicle was towed to the dealer where it was determined that the seal around the windshield needed to be resealed and the fuse box replaced. The vehicle was repaired. The contact stated that on a separate occasion while driving 70 MPH, the vehicle abruptly came to a complete stop. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed and determined that the transmission had failed. The vehicle was repaired, but the failure reoccurred 2 additional times. The dealer diagnosed that the clutch plate failed and gear 1 and gear 2 were heat-welded together. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641378February 7, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2019 Ford F-350. The contact stated that the driver's side front door latch failed to lock and securely close the door. The contact stated that the failure only occurred during cold weather. The failure had occurred 4 times. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The contact was informed that there was an undisclosed Customer Satisfaction Program for the door latch freezing and the door lock actuator failing to operate as designed; however, the contact was not provided the CSP number. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641329February 7, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ford F-350. The contact stated while routine maintenance was being completed on the vehicle by a certified mechanic, the contact was informed that there were metal shavings inside the fuel pump. The mechanic informed the contact that the fuel pump needed to be replaced. The vehicle had not been repaired. The contact searched online and became aware of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) and related the failure to the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,788.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639694January 30, 2025
FUEL/PROPULSION SYSTEM, ENGINE
the CP4 fuel pump sent metal shavings into the fuel injectors and the engine quit. no warning light came on at all. the entire fuel system had to be rebuilt. This happened in the middle of the night on [XXX] in shreveport LA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639333January 29, 2025
STEERING
The contact owns a 2019 Ford F-350. The contact stated the adaptive steering fault light was illuminated and then the adaptive steering failed to operate as designed. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate, and was ambling forward instead. The vehicle was taken to the dealer who diagnosed and determined that the failure was related to recall CXH03332865/R323W4 for the adaptive steering failure; however, the vehicle was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall related to the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636176January 15, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
[XXX] my 2019 ford f350 extended cab 4x4 6.7 diesel engine caught fire while i was driving on [XXX] i was pulling a small gooseneck horse trailer with 2 live horses inside. I was traveling at 60mph. no modifications to the truck, everything stock. a car pulled along side me pointing to the front of the truck yelling your on fire. immediately got off on an exit ramp, the truck engine died and i lost all power . i tried to put it in park nothing happened. the truck and trailer started to roll backwards off an embankment. i got the emergency brake on. my wife and i exited the truck the whole front end was on fire 50 ft + flames . we got the horses out and away .according to parkhills mo. fire dept truck burned to the ground in less than 15 minutes. they stated it was a fuel fed fire. all the fire crew and responding police officers stated it was a common occurrence for that model ford to catch fire . this truck had 19,967 miles no modifications. no warnings ,no fuel smells .nothing to indicate any problems. truck went from running perfect to burned up in less than 15 minutes. total loss of the truck along with all my personal belongings. we were lucky ourselves and our horses escaped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11633977January 3, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2019 Ford F-350. The contact stated while driving or while the vehicle was parked, the doors would freeze in cold weather and failed to latch securely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 19N06 (Door Latch Freezing Concerns). The failure mileage was 91,620.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633154December 30, 2024
VISIBILITY/WIPER, EXTERIOR LIGHTING
The contact owns a 2019 Ford F-350. The contact stated while driving at an undisclosed speed, the contact noticed that the windshield wipers became inoperable. The contact stated that when the windshield wipers were engaged, the contact could not shut off the windshield wipers. The contact had to turn off the vehicle to stop the windshield wipers. The contact restarted the vehicle, and the failure persisted. The contact also stated that the exterior lights were inoperable. The contact stated that the exterior lights were turning off and on while driving. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630559December 13, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Due to a recall, the Vehicle computer was reprogrammed by local dealer, Griffith Ford, in San Marcos, Texas. After the reprogramming, the engine and transmission starting to rev differently and could not shift gears smoothly as previous to the reprogramming. The transmission and engine does not synchronize correctly. The transmission tries to do more than 6 speeds when the transmission is a 6 speed transmission. Turbo is also not as smooth as previously. Possibly the new program used to reprogram the computer is either for newer vehicles with different engines and/or transmissions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630562December 13, 2024
STRUCTURE:BODY
Interior cabin Air Conditioning Unit leaks water inside the cab area. Water leaks below the passenger dash area, creating mold to the carpet and flooring. Water damage caused to the inside of the vehicle on multiple areas around the passenger front side inside the cabin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626290November 19, 2024
FIRERELATED
The contact owned a 2019 Ford F-350 hauling a small trailer with 2 horses. The contact stated that while driving at approximately 60 mph, another driver waved him down and informed him there was a fire from the front of the vehicle. The contact merged to the side of the road, parked, and exited immediately. The contact attempted to open the hood but was unsuccessful in doing so as the hood had become too hot to touch from the fire brewing inside. The contacts stated that he and his wife who was the front passenger occupant were able to unload their horses from the trailer just in time, as the entire truck engulfed in flames all within ten minutes. The origin of the fire was undetermined. No injuries were sustained. The location of the fire was the front of the vehicle. The fire department arrived to extinguish the fire. A fire department report was filed. A police department report was filed. The vehicle was destroyed. The remains of the vehicle were towed to a local towing company's lot. The local dealer was contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11624917November 13, 2024
ENGINE
The contact owns a 2019 Ford F-350. The contact stated that the vehicle started to lose motive power while driving 70 MPH. The "Power Reduced Mode" message was displayed, and the contact activated the hazard lights and pulled over to the shoulder of the highway. The contact restarted the vehicle however, the failure persisted while driving back to the residence. After arriving to the residence, the contact used a code reader and retrieved a code for a fuel system leak. The contact had the vehicle towed to a dealer where a diagnostic test was performed. The contact received a call from the dealer and was informed that there were metal shards from the fuel pump found in the fuel tank. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622301October 28, 2024
AIR BAGS
Drivers airbag cover is cracked/splitting, seems to be following the release seam of airbag. I am worried that it will continue, or the airbag will malfunction. Took truck to local FORD dealer and was told that this issue was not covered under my warranty nor restraint system warranty. No warnings, no messages prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618382October 7, 2024
STEERING
I was driving on an interstate at about 70MPH and I hit a bump that sent my front end into a terrible wobble. I could not regain control and literally had to slow down by braking and pulling off the road. I am lucky I was in the right lane, or I would have been in trouble as it would not stop shaking until I got down to about 20MPH. I could not steer the vehicle until it was at the lower speed limit. It was the worst feeling I have ever experienced. I have been driving for over 45 years and this is the scariest situation I have faced. This happened again a few days later, however it was at only 50 MPH and in a banking turn. I was able to get over to shoulder again. My F350 has 56,000 miles. I have good tires, and the air pressure was correct both times it happened. I have an appointment to take my vehicle to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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