Ford F-350 Complaints (2002)

240 consumer complaints on file.

#10019781June 26, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN THE BRAKES WERE APPLIED THE POWER STEERING FAILED. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024784June 24, 2003
TIRES:TREAD/BELT
CONSUMER STATES THAT TIRES ARE LOSING TREAD. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023450June 20, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THIS COMPLAINT INVOLVES 2 FORD F350 SUPER DUTY TRUCKS. ONE WAS A 1999 AND THE OTHER IS MY PRESENT 2002. BOTH VEHICLES SHOWED SIGNS OF DEFECTIVE ROTORS....PROBABLY WARPING. THE 1999 NEEDED TO HAVE THE ROTORS TURNED AT APPROXIMATELY 19,000 MILES. I TRADED THAT TRUCK IN FOR MY PRESENT 2002 F350 SUPER DUTY. SURPRISE.....SURPRISE THIS VEHICLE HAS RECENTLY TURNED 20,000 MILES AND THE ROTORS ARE NOW WARPED. YIPPIE!!!! I BELIEVE THIS MONDAY JUNE 23 THE ROTORS WILL BE UNCEREMONIOUSLY TURNED. PERHAPS FORD SHOULD ADDRESS THIS PROBLEM BEFORE SOMEONE SUFFERS AN INJURY OR A FATALITY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022109June 3, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING VEHICLE AND WITH NO WARNING THE GAS TANK FELL OUT OF THE VEHICLE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017262April 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHEN THE GAS PEDAL WAS DEPRESSED ALL THE WAY TO THE FLOOR FOR FULL THROTTLE THE VEHICLE'S ENGINE DIES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015416April 8, 2003
SUSPENSION:FRONT
WHEN THE VEHICLE WENT DOWN AN INCLINE, THE FRONT END VIBRATED. WHICH RESULTED IN LOSS OF CONTROL OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014128April 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
READ BOTTOM TO GET SAFETY CONCERN: CALLED FORD THIS MORNING, AND VERBALLY INFORMED THEM OF THE PROBLEM WITH THE ROTORS ON MY F350, AND THEY SAID THAT THEY WOULD CALL BACK THE NEXT DAY. RECEIVED A CALL IN 2 HOURS AND WAS INFORMED THAT THE ONLY THING THAT FORD CAN DO IS RESURFACE WARPED ROTORS UNLESS THE ROTORS DO NOT MEET FORD??S SPECIFICATION. I AM SURE THAT THE ONLY SPECIFICATION IS ON THICKNESS, AND I AM SURE THAT SINCE THE PADS STILL HAVE 10MM THE ROTORS ARE GOING TO BE THICK ENOUGH TO BE TURNED OR RESURFACED. WHEN THE SURFACE OF THE ROTOR IS RESURFACED A LAYER OF THE METAL IS SHAVED OFF LEAVING LESS METAL ON THE ROTOR, PUT A DIFFERENT WAY THINNER ROTOR WALLS. THE THINNER THE ROTOR WALL, THE FASTER THE ROTOR WILL HEAT UP, AND HEAT CAUSES THE DEFECTIVE ROTORS TO WARP. IF DEFECTIVE ROTORS ARE TURNED THEY WILL WARP AGAIN, AND THEY WILL WARP IN LESS SEVERE CONDITIONS THAN THE FIRST TIME WHEN THEY WERE THICKER. THE OPERATOR ON THE PHONE WAS NOT TECHNICAL AND THE DISCUSSION WENT ON DEAF EARS. I ALSO TOLD THE OPERATOR THAT THIS DEFECT IS A SAFETY CONCERN DUE TO THE FACT THAT IF I AM GOING DOWN A HILL AND HAVE TO PUT ON MY BRAKES AND HIT A SLICK AREA IN THE ROAD, THERE IS A MUCH GREATER POSSIBILITY OF LOSING CONTROL OF THE VEHICLE THAN IF THE BRAKES WERE FUNCTIONING PROPERLY. THIS FACT COMBINED WITH THE FACT THAT TURNED ROTORS WOULD WARP AT A GREATER RATE AND MORE QUICKLY, LEADS ME TO BELIEVE THAT FORD IS ENCOURAGING THE DEALERS TO PLACE POTENTIALLY HAZARDOUS, DEFECTIVE VEHICLES ON THE ROAD. MY F350 HAS 21500 MILES, AND IS UNDER WARRANTY. I HAVE RESEARCHED THE PROBLEM AND FOUND THAT FORD HAS DONE THIS TO A LOT OF SUPER DUTY TRUCKS AND THEY ARE ALL OUT ON THE ROAD WITH DEFECTIVE BRAKES. 4/8/03 SENT THE DOCUMENT TO FORD WITH UPDATES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009439March 10, 2003
STEERING, EXTERIOR LIGHTING:HEADLIGHTS
THE STEERING WAS HARD TO TURN WHEN THE BRAKES WERE APPLIED. THERE WAS PLAY IN STEERING WHEEL. CAN BE MOVED UP AND DOWN. DEALER FOUND SOME PLAY IN THE TILT LATCH AND ADJUSTED THE FLUID LEVEL. HOWEVER NO PROBLEM FOUND. CONSUMER WAS AFRAID CAMPER COULD BE KNOCKED OFF JACKS WHEN BACKING TRUCK UP TO 3,000 POUND CAMPER. HEADLAMPS DIM/DISCOLORED. MELTED CONNECTORS AND HEADLAMP ASSEMBLY REPLACED. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008273February 28, 2003
FUEL SYSTEM, DIESEL
LOSS OF POWER MOTOR TO GAS PEDAL, WILL NOT WORK WHEN DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008274February 28, 2003
FUEL SYSTEM, DIESEL
LOSS OF POWER MOTOR TO GAS PEDAL, WILL NOT WORK WHEN DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008928February 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED, WHICH CAUSED CONSUMER TO ABRUPTLY PULL OVER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005759February 12, 2003
TIRES:SIDEWALL
I WAS DRIVING ON THE HIGHWAY GOING ABOUT 75 MPH WHEN MY REAR TIRE BLEW OUT. FORD SAID IT'S MY PROBLEM. THE TRUCK HAS 6000MILES ON IT, WHICH MEANS THE TIRES HAVE 6000 MILES ON THEM. I WOULD LIKE TO KNOW HOW YOU GET A BLOW OUT WITH THAT LITTLE MILES. AFTER READING EVERYONE ELSE'S COMPLAINTS I THINK IT'S ABOUT TIME FORD OR FIRESTONE DOES SOMETHING ABOUT THIS BEFORE WE HAVE TOO MANY DEATHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000533January 5, 2003
TIRES:TREAD/BELT
FIRESTONE STEELTEX AT TREAD SEPARATION IN JANUARY 2003 ON FORD F350 PICKUP RIGHT FRONT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001175December 18, 2002
STEERING
WHILE APPLYING THE BRAKE THE HYDRO BOOT DOESN'T WORK. CAUSING PROBLEM IN STEERING. WHEN TRYING TO BACK UNDER THE OVERHEAD CAMPER IT WAS HARD TO RUN INTO THE JACKS THAT HOLD UP THE CAMPER. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023802December 5, 2002
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING VEHICLE AT ANY SPEED AND APLIYING THE BRAKE VEHICLE WILL PULL TO THE RIGHT AND THE STEERING WHEEL WILL BE HARD TO CONTROL. DEALEAR HAS INSPECTED AND COULD NOT DUPLICATED OR CORRECT THE PROBLEMS. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022939November 18, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING THE VEHICLE AT 55MPH AND APPLIED THE BRAKE POWER STEERING WILL VIBRATE. DEALER HAS BEEN NOTIFIED AN DEALER WAS NOT WILLING TO DO ANYTHING... TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021441October 23, 2002
STEERING
CONSUMER STATES THAT STEERING WHEEL LOCKS UP IF YOU SLAM ON BRAKES OR APPLY BRAKES FARELY HARD. ALMOST CAUSING AN ACCIDENT.CONTACTED DEALER,THEY WORKED ON IT 3 TIMES CANNOT FIX PROBLEM. MANUFACTURER KNOW THAT PROBLEM ASSISTS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020572October 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CONSUMER STATES THE VEHICLE PULLS TO THE RIGHT WHEN THE BRAKES ARE APPLIED. THE VEHICLE WAS INVOLVED IN AN ACCIDENT ONE MONTH PRIOR TO THIS PROBLEM. THE DEALER HAS REPLACED 3 TIMES THE CALIPERS AND PADS AND THE PROBLEM REPEATS ITSELF. PLEASE PROVIDE MORE INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567340September 5, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DURING RAINY WEATHER TRAVELING AT 70 MPH, THE BACKWASH FROM ANOTHER VEHICLE COVERED CONSUMERS WINDSHIELD. WHEN ATTEMPTING TO ACTIVATE THE WINDSHIELD WIPERS, IT SUDDENLY QUIT WORKING CAUSING ZERO VISIBILITY. DEALER FOUND A LOOSE FUSE. ON ANOTHER OCCASION, THE WINDSHIELD WIPER FAILED AGAIN CAUSING DRIVER TO HIT THE SIDEWALK. DEALER DAIGNOSED THE WINDSHIELD WIPER MOTOR AS FAULTY AND REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017904September 4, 2002
POWER TRAIN:CLUTCH ASSEMBLY
WHEN COMING TO A STOP CLUTCH WILL NOT DISENGAGE, AND PEDAL STAYS ON FLOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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