Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#819895December 10, 1997
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM
DASH PANEL WILL GO OUT. HEADLIGHTS WILL STAY ON , BUT TAIL LIGHTS WILL NOT. DEALER HAS TRIED 4 TIMES TO REMEDY THE PROBLEM. SOMETIMES IT WILL WORK PROPERLY FOR ABOUT 2 WEEKS, BUT THEN DEFECT WILL REOCCUR. THIS IS AN INTERMITTENT PROBLEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#819803December 8, 1997
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
RECALL 97V074000. THE DEALER HAS NO PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#819671December 3, 1997
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN VEHICLE IS PUT IN REVERSE AFTER STARTED THE ACCELERATOR PEDAL STICKS. THE DEALER HAS REPLACED THE THROTTLE BODY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#525246November 14, 1997
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#524637November 12, 1997
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
JACK HANDLE BREAK BECAUSE THE MANUFACTURER MADE THE BEND WHERE THE MOST PRESSURE IS WITH WHITE METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#524580November 10, 1997
SEATS
CHILD GOT HAND STUCK IN SEAT WHILE PLAYING WITH THE CONTROL BUTTONS, THE CHILD SUSTAINED INJURIES DUE TO FAILURE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#818579November 7, 1997
VEHICLE SPEED CONTROL
RECEIVED RECALL NOTICE FOR 97V-074 000 AND THE DEALER HAD TRUCK FOR 3 WEEKS AND THEY STILL DO NOT HAVE PARTS FOR THIS TRUCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#818353November 5, 1997
VEHICLE SPEED CONTROL
WHEN TRAVELING IN COLD WEATHER CONDITIONS ABOUT 30 MPH AND UPON MAKING A GRADUAL STOP THE VEHICLE WILL CONTINUE TO ACCELERATE, MAKING IT VERY DIFFICULT TO STOP THE VEHICLE, CAUSING THE CONSUMER TO GO THROUGH AN INTERSECTION. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#526588October 31, 1997
SUSPENSION:FRONT, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:IGNITION:MODULE
VEHICLE EXPERIENCED MISALIGNMENT. IN ADDITION, REPLACED FUEL GAUGE SENDIN GUNIT/AIR BYPASS VALVE/ WATER PUMP/SEAT RELEASE/PASSENGER'S DOOR AND COMPUTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#817624October 27, 1997
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STEERING:RACK AND PINION, SEATS
WHILE DRIVING THE ENGINE CUT COMPLETELY OFF. DEALER REPLACED ENGINE. *AK CONSUMER STATES THAT AFTER ENGINE REPLACEMENT, OIL PUMP ASSEMBLY FAILED AND THEN OIL WAS LEAKING AGAIN AFTER THAT WAS REPLACED, DEALER HAS AGREED TO REPLACE CONSUMER'S EXPLORERE WITH A 1998 MODEL. RACK AND STEERING WAS REPLACED, DUE TO LOST FLUID IN FRONT END. SEAT BRACKET FAILED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#817229October 20, 1997
VEHICLE SPEED CONTROL:LINKAGES
WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ON, THE VEHICLE INCREASED ITS SPEED TO 85 MPH AND WOULD NOT DECREASE SPEED, UNTIL AFTER HAVING TO PRESS BRAKES FOR SEVERAL SECONDS. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#817142October 16, 1997
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
WHILE DRIVING 45 MPH AND MAKING A RIGHT CURVE THE DEFECTIVE SUSPENSION LEAF SPRING BROKE, CAUSING THE VEHICLE TO FLIP IN THE AIR. HAD A ROLLOVER AND LANDED ON THE SIDE OF THE VEHICLE. DEALER SAID THE LEAF SPRING BROKE DUE TO THE OCCUPANT'S DRIVING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#604239October 10, 1997
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
EMMISSION/EXHAUST CONTROL SENSOR FAILED CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#524140October 4, 1997
VISIBILITY:REARVIEW MIRRORS/DEVICES
REAR VIEW MIRRORS CREATE POOR VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#524136October 4, 1997
SEAT BELTS:FRONT:ANCHORAGE
PASSENGER'S FRONT AND REAR SEAT BELTS GET TIGHT AND DOES NOT RELEASE TO THE POINT THAT THE PASSENGERS CAN'T MOVE. CONSUMER HAS ALMOST HAD TO CUT SEAT BELT TO RELEASE CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#523165October 2, 1997
ELECTRICAL SYSTEM
ELECTRICAL FIRE ORIGINATING BEHIND RADIO SECTION OF DASH.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#523630October 1, 1997
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT WHEN WORN CUTS ACROSS DRIVER'S NECK AND RUBS SIDEWAYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#523114September 30, 1997
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#520807September 30, 1997
FUEL SYSTEM, OTHER
GAS GAUGE MALFUNCTIONED, DOES NOT GIVE ACCURATE INFORMATION OR WARNING. ON SEVERAL OCCASIONS WHILE GOING UP A HILL OR AT A RIGHT SIDE TILT, VEHICLE RAN OUT OF GAS WITHOUT WARNING AND STALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#816574September 23, 1997
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING VEHICLE AT 70 MPH THE GAS PEDAL BROKE, CAUSING OWNER NOT TO HAVE CONTROL OVER VEHICLE. DEALER NOTED THAT SHOULDER BOLT WHICH HOLDS GAS PEDAL IN PLACE BROKE. *AK CONSUMER STATED THE SHOULDER BOLT DID BREAK THE SHOULDER BOLT IS THREADED, DUE TO THE PEDAL ACTION, SHOULDER BOLT WORKED LOOSE ALLOWING THE GAS PEDAL ASSEMBLY TO FALL TO THE FLOOR CAUSING CONSUMER NOT TO HAVE CONTROL OVER VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer