Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#548236August 30, 1999
STEERING
VEHICLE LOST CONTROL OVER VEHICLE WHILE TOWING TRAILER, RESULTING IN CRASHING INTO BARRIERS. (OHIO TRAFFIC CRASH REPORTS). MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548253August 30, 1999
VEHICLE SPEED CONTROL
VEHICLE RECALL DENIED (97V-074) DUE TO LOCATION OF STATE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845737August 24, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY WHEN MAKING A QUICK LEFT TURN THE TRUCK LOSES POWER. THE PROBLEM HAS BEEN REPORTED TO THE DEALERSHIP. DEALER CLEANED SPEED SENSOR AND REPLACED IDLE AIR CONTROL, BUT THE PROBLEM STILL EXISTS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845771August 24, 1999
SUSPENSION:FRONT
EXCESSIVE WEAR OF MICHELIN TIRES. VEHICLE WOULD MAKE A LOUD OF NOISE. TOOK TO DEALER & WAS INFORMED THE WHEEL, LEFT FRONT, WAS OUT OF ALIGNMENT REAL BAD & NEEDED REPLACING. THE INSIDE OF TIRE WAS WORN THROUGH TO THE STEEL BELTING, WHILE THE OUTSIDE SHOWED NO WEAR. THE FRONT END WAS NOT ALIGNED PROPERLY AT THE FACTORY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845592August 23, 1999
ELECTRICAL SYSTEM:WIRING
WHEN STARTING VEHICLE UP, AND ABOUT TWO MINUTES AFTERWARDS THERE WAS SMOKE COMING FROM THE STEERING WHEEL COLUMN WHICH CAUGHT ON FIRE. CONSUMER WAS ABLE TO PUT THE FIRE OUT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#845594August 23, 1999
ENGINE AND ENGINE COOLING:ENGINE
TIMING CHAIN BROKE, CAUSING VEHICLE NOT TO RUN AT ALL. DEALER SAID ITWAS DEFECTIVE, AND THE MANUFACTURER DOESN'T MAKE PART ANYMORE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710261August 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
I SAW A TV REPORT ABOUT EXPLORER OWNERS COMPLAINING ABOUT WIPERS. MINE DON'T WORK IN COLD OR DAMP WEATHER. THEY ONLY WORK AFTER THE SUV HAS BEEN DRIVEN SEVERAL MILES. DEALERSHIP HAS NO CLUE ON HOW TO FIX PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845484August 19, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
ONGOING / INTERMITTENT PROBLEM WITH FRONT BRAKES LOCKING UP WHENEVER VEHICLE MAKES A TURN, AND ON THREE OCCASIONS VEHICLE WOULD SUDDENLY ACCELERATE WHILE AT A STOP POSITION . VEHICLE BEEN INSPECTED BY DEALER, AND NOTHING COULD BE FOUNDED. CAN NHTSA HELP IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710043August 16, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
HAVE REPORTED THIS BEFORE. CONSUMER COMPLAINT IDS 538918, 702648, 827786, 829733 ALSO APPLY. VERY DANGEROUS, REAR DOORS LOCK AND CAN'T OPEN WITHOUT EXITING VEHICAL TO OPEN FROM OUTSIDE. ACTING LIKE MALFUNCTION OF CHILDLOCKS, ONLY CHILDLOCKS ARE DISENGAGED. SERIOUS ACCIDENT WAITING TO HAPPEN. DEALER DOESN'T KNOW HOW TO FIX PROBLEM AND DOESN'T RECOGNIZE IT AS A PROBLEM. NEED TO PUT DEALER IN REAR SEAT TO GET ANY REACTION, AND STILL NO RESOLUTION. RECALL WARRANTED. THIS IS A MAJOR SAFETY PROBLEM!! FORD WILL NOT RECOGNIZE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782809August 6, 1999
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
JUMPER HARNESS FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841438August 2, 1999
EQUIPMENT:MECHANICAL:CARRIER/RACK
CONSUMER WAS REMOVING SPARE TIRE FROM BOTTOM OF TRUCK. THE CABLE THAT HOLDS THE TIRE IN PLACE WAS ALMOST BROKE IN TWO, WITH TIRE HANGING UNDERNEATH. *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843982July 30, 1999
ELECTRICAL SYSTEM:IGNITION
THE CRANK SENSOR WIRING, FOR THE STARTER (IGNITION), WILL NOT START THE VEHICLE. TOOK TO DEALER & WAS INFORMED WHAT PROBLEM WAS. VEHICLE IS OUT OF WARRANTY & DEALER REFUSED REPAIRS UNLESS PAID UP FRONT FIRST. VEHICLE WAS UNDER WARRANTY IN BEGINNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547591July 27, 1999
VEHICLE SPEED CONTROL
ACCELERATOR STICKS AT VARIOUS TIMES. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843566July 27, 1999
STEERING
WHEN DRIVING AT ANY SPEED AND MAKING ANY TYPE OF TURN, THE STEERING WHEEL IS JUMPING AND CONSUMER ALMOST LOST CONTROL OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842776July 21, 1999
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING AT 45 MPH THE HOOD FLEW UP, OBSTRUCTING THE VIEW OF THE DRIVER. A RECALL WAS ISSUED ON LATER MODEL/ YEAR. HOWEVER, THIS VEHICLE WAS NOT INCLUDED. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842634July 20, 1999
AIR BAGS:FRONTAL
WHILE DRIVING AT 40 MPH ANOTHER VEHICLE RAN A STOP, CAUSING CONSUMER TO HIT THE OTHER VEHICLE ON THE SIDE. UPON IMPACT, DRIVER SIDE AND PASSENGER'S SIDE AIR BAGS DIDN'T DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#842638July 20, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
CHECK ENGINE LIGHT CAME ON WHILE DIRVING 25-35 MPH. VEHICLE HAD NO POWER/ BRAKES. VEHICLE COASTED TO A PARKING LOT TO AVOID AN ACCIDENT. WAS NOT ABLE TO STEER CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546498July 6, 1999
VEHICLE SPEED CONTROL
RECALL NOTICE SENT TO CONSUMER (97V074/98R03), HOWEVER DEALERSHIP REFUSES REPAIR DUE TO STATE IN WHICH CONSUMER LIVES DOES NOT MATCH DESCRIPTION ON RECALL. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836737July 6, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL FILLER DOES NOT HAVE A GROUND STRAP WHICH CAUSED A BUILD UP OF STATIC ELECTRICITY AND RESULTED IN A FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#708265July 6, 1999
VEHICLE SPEED CONTROL
UPON PURCHASE IN JUNE 1997, THROTTLE STUCK IN CLOSED POSITION, ESPECIALLY WHEN FIRST STARTING UP. FORD REPLACED THE THROTTLE PLATE ONCE IN APPROXIMATELY AUGUST 1997. THE REPLACEMENT THROTTLE PLATE FAILED AND WAS REPLACED BY FORD IN APPROXIMATELY NOVEMBER 1998. IN JUNE 1999, THE THROTTLE HAS AGAIN BEGUN TO STICK AND WILL PROBABLY HAVE TO BE REPLACED FOR THE 3RD TIME. FORD HAS RECOGNIZED THE PROBLEM AND EXTENDED THE WARRANTY ON THIS PART TO 72,000 MILES, BUT IT SEEMS THAT THEY ARE STILL JUST REPLACING THE PART WITH ANOTHER DEFECTIVE PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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