Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#841357June 29, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON BY THEMSELVES. WHEN IT RAINS, WINDSHIELD WIPERS SLOW DOWN TO ALMOST A NON-OPERATING MODE. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841381June 29, 1999
VEHICLE SPEED CONTROL
REC'D RECALL NOTICE 99V062001 & 99V062000. HAVE 2 VEHICLES AFFECTED. HAD CONTACTED DEALER & WAS INFORMED NO PARTS WERE AVAILABLE. MIGHT BE AVAILABLE IN LATE JULY SOMETIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841180June 25, 1999
AIR BAGS
THE AIR BAG MODULE LIGHT KEEPS COMING ON. HAD TAKEN VEHICLE TO DEALER & HAD IT ON DIAGNOSTIC MACHINE. INFORMED CONSUMER NO AIR BAGS IN VEHICLE. NO PARTS WERE ORDERED FOR MODULE LIGHT. TOOK VEHICLE TO ANOTHER DEALER & THE MODUILE WAS INSTALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840885June 23, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
INTERMITTENTLY THE WINDSHIELD WIPERS ARE INOPERABLE ON HIGH. DEALER HAS NOT BEEN ABLE TO REPAIR THE PROBLEM. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546393June 22, 1999
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCING VALVE CHATTER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840640June 22, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS SPORADICALLY COME ON WITHOUT BEING TURNED ON, SOMETIMES AS MUCH AS 10 TIMES IN A HALF HOUR. DEALER HAS SEEN VEHICLE AND CAN'T FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840690June 22, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FUMES COMING FROM THE EXHAUST SYSTEM ARE SO STRONG THAT CONSUMER IS UNABLE TO DRIVE WITH THE WINDOWS DOWN. THE DEALER IS NOT ABLE TO CORRECT THIS PROBLEM. ALSO, WHEN TAKING FOOT OFF BRAKE PEDAL, BRAKES DO NOT RELEASE COMPLETELY. THIS HAPPENS DURING NORMAL BRAKING, NO INCLEMENT WEATHER. BRAKE BOOSTER WAS REPLACED. CONSUMER STILL EXPERIENCING THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547315June 16, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WIPERS GO ON AUTOMATICALLY WHILE DRIVING WHEN YOU HIT A BUMP IN ROAD OR WHEN YOU USE YOUR TURN SIGNAL AND STOP INTERMITTENTLY WHEN RAINING CAUSING POOR VISIBILITY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839817June 15, 1999
VEHICLE SPEED CONTROL
DEALER DISCONNECTED SPEED CONTROL, AND DRIVER CAN'T TELL HOW FAST HE IS TRAVELING. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707564June 15, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS GO ON FOR NO REASON, SOMETIMES WHEN SIGNALING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707581June 15, 1999
VEHICLE SPEED CONTROL:LINKAGES
IN MARCH 1999, YOU ISSUED RECALL NR. 99V062000 WHICH STATED THAT THESE VEHICLES(INCLUDING MINE) MIGHT HAVE DEFECTIVE CRUISE CONTROL CABLES WHICH "COULD POTENTIALLY RESULT IN A CRASH." OWNERS WERE ADVISED"NOT TO USE THE SPEED CONTROL SYSTEM UNTIL A REPLACEMENT CAN BE MADE." I BOUGHT THIS VEHICLE ON MAY 1, 1999, AND WAS NOT INFORMED OF THE OUTSTANDING RECALL NOTICE. AFTER DRIVING OVER 1000 MILES MOSTLY WITH THE SPEED CONTOL ON, I RECEIVED A LETTER FROM FORD, STATING "DURING MARCH OF THIS YEAR YOU WERE NOTIFIED NOT TO USE THE SPEED CONTOL SYSTEM UNTIL YOU HAD THE SPEED CONTROL CABLE INSPECTED..." I WROTE THE DEALER ASKING FOR AN EXPLANATION. HE HAS'NT REPLIED. WHAT DO YOU THINK? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707459June 11, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VEHICLE SPEED CONTROL, VISIBILITY:WINDSHIELD WIPER/WASHER
I PURCHASED THIS 99 EXPLORER IN FEBRUARY AND ALREADY IT HAS BEEN IN THE SHOP SEVERAL TIMES FOR DIFFERENT DEFECTS INCLUDING ON THE FIRST DAY I BOUGHT THE TRUCK AND TOOK IN HOME WITH 6 MILES ON IT THE TRANSMISSION BEGAN SLIPPING AND EVENTUALLY WENT OUT ON THE TRUCK. SINCE IT WAS A SATURDAY THAT THIS HAPPENED THE TRUCK SAT TILL MONDAY WHEN THE DEALER HAD IT TOWED BACK (I DID NOTICE TRANSMISSION FLUID ON THE GROUND).THE DEALER SAID THIS PROBLEM WAS DUE TO A CONNECTOR ON THE TRANSMISSION FLUID LINE NOT BEING SEALED OR TIGHTENED. I ASKED IF THERE WAS DAMAGE TO THE TRANSMISSION WHICH THEY SAID IT WOULDN'T BE BUT THIS LEADS ME TO MY NEXT PROBLEM. THE TRUCK DOES NOT ACCELERATE THROUGH THE GEARS PROPERLY BUT FORD SAYS THERE IS NOTHING WRONG WITH AFTER LOOKING AT IT AGAIN. NEXT IT WAS IN FOR THE SPEED CONTROL CABLE WHICH THEY SENT A LETTER TO ME FOR BUT DID NOT HAVE THE CABLE IN STOCK AND WERE SUPPOSE TO DISABLE THE SPEED CONTROL UNTIL ONE CAME IN. THEY DID NOT DISABLE IT WHICH WAS VERY HAZARDOUS SAFETY WISE. NEXT THE TRUCK HAS BEEN IN BECAUSE ONE OF THE SPEAKERS WAS BLOWN AND IN FACT AFTER GETTING THAT ONE REPLACED THE OTHERS SOUND JUST AS BAD AS THE BLOWN ONE AND THE RADIO HAS NEVER BEEN TURNED PAST HALFWAY. MY LATEST PROBLEM IS THAT MY WINDSHIELD WIPERS WILL COME ON SPORACTICALLY AT ANY TIME AND STAY ON FOR ABOUT 30 SECONDS AND I CANNOT TURN THEM OFF SEEING AS I DIDN'T TURN THEM ON. THIS HAPPENS ABOUT EVERY 45 MINUTES TO AN HOUR. I HAVE NOT BEEN TO THE DEALER ABOUT THIS BECAUSE ONE I AM VERY UNHAPPY ABOUT THE VEHICLE AND AM TIRED OF FINDING ANOTHER MEANS FOR TRANSPORTATION WHILE THEY FIX MY TRUCK. I EVEN ASKED FOR ANOTHER TRUCK BUT WAS TOLD THAT THERE SHOULDN'T BE MOE PROBLEMS WITH THE TRUCK, THIS WAS AFTER THE TRANSMISSION WENT ON THE FIRST DAY I BOUGHT IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839487June 11, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE IN USE WINDSHIELD WIPERS MALFUNCTION WHICH MAY CAUSE VISIBILITY PROBLEMS AND COULD RESULT IN A CRASH. ALSO WHILE DRIVING, WITHOUT WINDSHIELD WIPERS IN USE, WIPERS MAY ACTIVATE UNEXPECTEDLY. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839148June 9, 1999
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG SENOR LIGHT REMAIN ON; VEHICLE BEEN IN DEALER SHOP ON THREE OCCASION AND CONDITION REOCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707301June 8, 1999
SEAT BELTS
A CHILD PASSENGER SEATED IN A BOOSTER SEAT BECAME ENTANGLED BY AUTOMATIC SEAT BELT. THE BELT WAS ENGAGED IN THE AUTOMATIC LOCKING RETRACTOR MODE AND WAS ALSO TWISTED ABNORMALLY. WHEN THE BELT WAS UNBUCKLED, THE AUTOMATIC LOCKING RETRACTOR MODE CAUSED ALL OF THE SLACK TO BE DRAWN UP INTO THE MECHANISM AND THE REMANING PORTION OF THE BELT BECAME EXTREMELY TIGHT SURROUNDING THE CHILD'S MIDSECTION. SINCE THIS MODE DOES NOT ALLOW ANY SLACK TO BE GIVEN BACK, AND NO OVERRIDE PROVIDED, THE BELT HAD TO BE CUT IN HALF TO REMOVE THE CHILD FROM THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838953June 7, 1999
VEHICLE SPEED CONTROL
CONSUMER HAS HAD A RECALL LETTER SINCE MARCH OF 1999 FOR THE SPEED CONTROL. MANUFACTURER RECALL 99S09/NHTSA: RECALL 99V062001. THE DEALER HAS NOT COMPLIED WITH THE LETTER YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#839069June 7, 1999
VEHICLE SPEED CONTROL
RECALL 99V062; DEALER DEACTIVATED CRUISE CONTROL DUE TO RECALL. WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE ACCELERATED UNEXPECTEDLY TO MAXIMUM SPEED (120 MPH). REGULAR OR EMERGENCY BRAKES ONLY SLOWED VEHICLE TO 100 MPH. VEHICLE FINALLY STOPPED, TWO MILES AWAY, WHEN SHIFTED TO NEUTRAL AND IGNITION TURNED OFF. CRUISE CONTROL HAD NOT BEEN DEACTIVATED AS DEALER CLAIMED THEY HAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838869June 4, 1999
TIRES
ENTIRE FRONT DRIVER'S SIDE TIRES ARE BENT INWARD TOWARDS THE FRONT FENDER. ALSO, TIRES ARE EXPOSED TO RUBBING. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707132June 2, 1999
VEHICLE SPEED CONTROL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THERE ARE ALREADY 4-5 THINGS WRONG WITH THIS BRAND NEW VEHICLE. I HAD TO HAVE THE CD REPLACED, THE DRIVER'S SIDE WAS MAKING NOISE DUE TO LACK OF LUBRICATION, THE CRUISE CONTROL WAS RECALLED, AND THE PART HAS STILL NOT COME IN AS PROMISED, THE WINDOW SEAL KEEP COMING OFF, THE HEATING SYSTEM IS TOO HOT AT LOW SETTING AND TOO COLD AT LOW SETTING. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707133June 2, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPER STARTS UP WHEN THE CONTROLS ARE NOT ACTIVATED. 30 - 60 SECONDS LATER IT WILL START AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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