Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#845496August 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS COME ON WITHOUT APPLICATION, SOMETIMES THE WIPERS STOP WORKING IN THE MIDDLE OF OPERATION. AND SOMETIMES THE WIPERS WILL NOT COME ON AT ALL. MANUFACTURER/DEALER HAVE BEEN NOTIFIED ABOUT THE PROBLEM. PART HAS BEEN ORDERED TO CORRECT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845499August 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS DO NOT WORK PROPERLY, THEY COME ON WHEN THE TURN SIGNAL NOT IS ACTIVATED, AND WHEN THEY ARE NEEDED THEY DO NOT ACTIVATE. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845511August 20, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER HAS RECEIVED A RECALL FOR THE BRAKE LINES IN JULY OF 99. THE DEALER WAS NOTIFIED REGARDING THE RECALL ON JULY 16, 99, AND SCHEDULED AN APPONTMENT FOR REPAIRS. WHEN CONSUMER WENT TO THE DEALERSHIP, HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845540August 20, 1999
SEATS:FRONT ASSEMBLY:RECLINER, AIR BAGS:FRONTAL
THIS VEHICLE WAS HIT IN THE REAR END BY ANOTHER VEHICLE AT ABOUT 30 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY, ALSO THE FRONT DRIVERS SEAT COLLAPSED, WHEN WELDS HOLDING SEAT FRAME FAILED, THROWING THE DRIVER FOWARD INTO THE STEERING WHEEL, THEN FALLING BACKWARD. DEALER HAS BEEN CONTACTED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#710250August 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WIPERS CYCLE WHEN TURN SIGNAL ACTUATED. WIPERS CYCLE FOR NO REASON. WIPERS WORK ON HIGH SPEED ONLY INTERMITTENTLY IF AT ALL. WIPERS ALWAYS WORK ON LOW AND INTERMITTENT SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710252August 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
PERSISTENT PROBLEM WITH THE WINDSHIELD WIPERS TURNING ON AND OFF BY THEMSELVES INDICATING A PROBLEM AND QUESTIONING THEIR REALIABILITY. BOTH THE DEALER AND FORD MOTOR CORP. INDICATED THEY KNEW OF PROBLEMS OF THIS NATURE WITH THIS MODEL VECHICLE BUT SAID THEY WOULD NOT HAVE A SOLUTION TILL MAYBE THE END OF THE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710270August 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS OPERATE ERRATICALLY, AND UNRELIABLY.......TURNING ON BY THEMSELVES AND WHEN TURN SIGNALS ACTIVATED, TURNING OFF/CHANGING SPEEDS BY THEMSELVES WHEN TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710285August 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON WHEN IN OFF POSITION AND DO NOT ALWAYS WORK PROPERLY WHEN IN ON POSITION. WE HAD OUR EXPLORER INTO DEALER ON JULY 24 FOR MULTIPLE PROBLEMS, ONE BEING THE WINDSHIELD WIPERS. THE PART WAS ORDERED AND STILL HAS NOT COME IN. IT IS VERY DANGEROUS WHEN YOU ARE DRIVING DOWN THE ROAD WHEN THE WIPERS START WORKING WHEN THEY DON'T NEED TO OR STOP WORKING PROPERLY WHEN YOU NEED THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548006August 18, 1999
ELECTRICAL SYSTEM
ON FOUR OCCASIONS THE ELECTRICAL SYSTEM FAILED CAUSING THE WINDSHIELD WIPERS & WINDOWS INOPERABLE, ON ONE INCIDENT THE WINDSHIELD WIPERS FAILED ALMOST RESULTING IN COLLISION IN BAD WEATHER CONDITION. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845256August 18, 1999
SUSPENSION
VEHICLE WAS INVOLVED IN A SIDE COLLISION AT 30MPH. THE POINT OF IMPACT WAS BETWEEN THE FRONT AND REAR DOORS ON THE PASSENGER'S SIDE. UPON IMPACT, VEHICLE ROLLED OVER 40 FEET, RESULTING IN MINOR INJURIES. MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#845264August 18, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
WHENEVER TRUCK IS DRIVEN THERE IS A TAPPING NOISE COMING FROM THE ENGINE. THE EXPLORER WAS TAKEN TO THE DEALERSHIP 3 TIMES FOR THIS PROBLEM. THE FIRST TIME DEALER STATED THAT THE CONDITION WAS A NORMAL CONDTION. SECOND TIME THE EXHAUST BOLTS WERE REPLACED. THE THIRD TIME THE EGR VALVE WAS REPLACED. THE TRUCK IS STILL BEING SERVICED FOR THE CONDITION. WINDSHIELD WIPERS COME ON BY THEMSELVES DUE TO ELECTRICAL SHORT IN THE MULTI-FUNCTION SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845363August 18, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WOULD OPERATE WHILE SWITCH IS OFF, CAUSING POOR VISIBILITY WHICH MAY LEAD TO AN AUTOMOBILE CRASH. CAN NHTSA HELP IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845172August 17, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON WHEN HITTING A BUMP OR WHEN TURNING ON THE TURN SIGNALS. ALSO THE WIPERS WILL CUT OFF WHEN TURN SIGNALS ARE APPLIED IF ALREADY ON. HAPPENS INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845175August 17, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES WITH SWITCH TURNED OFF AND WILL NOT GO INTO IN FAST SPEED, CAUSING POOR VISIBILITY. WIPERS ALSO TURN ON BY THEMSELVES WHEN VEHICLE HITS A BUMP AND SOMETIMES WHEN VEHICLE IS STARTED. PARTS ON BACK ORDER FOR 2 WEEKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710037August 16, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
FRONT WINDSHIELD WIPERS TURN ON AT TIMES AND CAN NOT BE STOPPED. ALSO AT TIMES WILL NOT GO TO HIGH SPEED WIPING, SEEMS TO USUALLY HAPPEN IMMEDIATELY AFTER WIPERS COME ON BY THEMSELVES. I JUST RETURNED FROM A TRIP AND DETERMINED THAT THIS USUALLY HAPPENS NEAR TRAFFIC LIGHTS OR IN VALLEYS, SO IT MAY BE RADIO FREQUENCY RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845030August 13, 1999
AIR BAGS:FRONTAL
AIR BAG LIGHT KEEPS COMING ON WHILE DRIVING. HAVE TAKEN TO DEALER AT 5 DIFFERENT TIMES FOR REPAIR. EACH TIME MECHANIC REPAIRED IT, 2 MONTHS LATER, THE AIR BAG LIGHT CAME ON AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845061August 13, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
ONGOING PROBLEM WITH WINDSHIELD WIPERS COMING ON INTERMITTENTLY WITH THE WIPER SWITCH IN AND OFF POSITION. WIPERS WOULD COME ON FOR A FEW SECONDS, STOP AND RESUME AGAIN. DEALER HAS INSPECTED VEHICLE AND INFORMED CONSUMER THAT THEY DID NOT HAVE THE PARTS TO FIX THE PROBLEM. CAN NHTSA HELP IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842973August 11, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS ONLY WORK ON LOW SPEED, AND COME ON WITHOUT WARNING. DEALER CAN'T FIX PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709857August 11, 1999
AIR BAGS
IN JAN, 1999 I RECEIVED AUTHORIZATION FOR INSTALLATION OF AN ON-OFF SWITCH FOR THE DRIVER AIRBAG. I FOUND AN AUTO SHOP WHO WILL INSTALL THE SWITCH, YET FORD REFUSES TO PROVIDE THE SHOP WITH THE SWITCH. SINCE JAN, 1999 THEY HAVE SAID THERE IS A THREE WEEK BACKUP ON PARTS, AND THEY HAVE BEEN STALLING FOR EIGHT MONTHS. SINCE FORD CREATED A LIFE-THREATENING SITUATION BY INTALLING AIR-BAGS WITHOUT THE SWITCHES THEY ARE OBLIGED TO NOW PROVIDE CONSUMERS WITH THE NECESSARY EQUIPMENT TO RECTIFY THE SITUATION. FORD'S RECKLESS DELAY TACTIC IS CRIMINAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709860August 11, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS DO NOT FUNCTION IN THE HIGH SPEED. ALSO, THE WIPERS TURN OFF AND ON AT WILL. WE HAVE REPEATEDLY CALLED THE FORD DEALER AND HAVE BEEN TOLD FORD MOTOR IS AWARE OF THE PROBLEM BUT AS OF TODAY, HAVE NOT COME UP WITH A SOLUTION. THE WINDSHILD WIPERS FAILURE TO WORK IN THE HIGH SPEAD PUT US AS RISK ON JULY 31 WHILE TRAVELING ON THE OHIO TURNPIKE IN A SEVERE THUNDERSTORM. WE WERE UNABLE TO SEE THROUGH THE WINDSHIELD AND HAD TO PULL TO THE SIDE OF THE ROAD UNTIL THE RAIN SUBSIDED. THIS PROBLEM IS MORE THAN AN INCONVENIENCE, IT IS A SAFETY HAZARD! OUR LOCAL FORD DEALERSHIP IS UNABLE TO GIVE ME A DATE THAT REPLACEMENT PARTS WILL BE AVAILABLE TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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