Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#726469August 2, 2000
TIRES:TREAD/BELT
TIRE BLEW OUT ON MAJOR HIGHWAY. CAUSED VEHICLE TO SPIN OUT OF CONTROL INTO ONCOMING HIGHWAY TRAFFIC. NARROWLY MISSED SEVERAL HEAD-ON COLLISIONS. TRUCK WAS SKIDDING ON RIMS. STILL HAVE TIRE REMNANTS. EXACTLY AS DESCRIBED IN USA TODAY ARTICLE. POLICE RESPONDED, BUT NO REPORT TAKEN, AS THERE WAS NO COLLISION. *AK( DOT NUMBER: TIRE SIZE: 235/75/10 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726474August 2, 2000
TIRES:TREAD/BELT
ON 4/28/00 I HAD MY TIRES CHECKED AT FIRESTONE. REPLACED FRONT TWO TIRES. MILEAGE ON VEHICLE WAS 56,405. BACK TWO TIRES HAD PLENTY OF TREAD AND DID NOT NEED REPLACING. REASON FOR REPLACING FRONT TIRES WAS CUPPING ON INSIDE OF FRONT TIRES. ON 7/12/00 THE BACK LEFT TIRE BLEW OUT ON THE INTERSTATE AT 70 MPH. CAR WENT OFF ROAD AND FLIPPED THREE TIMES...TOTALLING VEHICLE. SUFFERED BROKEN RIBS, CONCUSSION AND OTHER INJURIES. *AK( DOT NUMBER: TIRE SIZE: P22575R15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#866601August 2, 2000
TIRES:TREAD/BELT
WHILE DRIVING AT 60 MPH TREAD BEGAN TO SEPARATE ON WILDERNESS/ATX TIRE BEFORE IT BLEWOUT. FIRESTONE HAS BEEN CONTACTED. *AK FIRESTONE WILDERNESS ATX 235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866611August 2, 2000
TIRES:TREAD/BELT
PE00-020: WAS DRIVING APPROXIMATELY 35MPH WHEN TIRE BLEW. CHECKED THE FIRESTONE WILDERNESS TIRE P275/75R16 & TREAD HAD SEPARATED FROM REAR LEFT TIRE. TOOK VEHICLE TO FIRESTONE TIRE SHOP & HAD THE TIRE REPLACED. DO NOT HAVE THE TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866654August 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, TIRES:TREAD/BELT
WHILE DRIVING ABOUT 70 MPH VEHICLE START VIBRATING. THEN, FELT A POP ON THE TIRE WHERE THE ABS LIGHT COME ON, AND CONSUMER KEPT CONTROL OF VEHICLE WITH FIRESTONE TIRES. *AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726355August 1, 2000
TIRES:TREAD/BELT
TREAD SEPARATED FROM THE TIRE. I DON'T HAVE THE DOT NUMBERS AND TIRE SIZE SINCE I HAD TO REPLACE ALL 4 TIRES WHEN I NOTICED THE DEFECT IN THE FIRST ONE. IT WASN'T WORTH TAKING ANY CHANCES. *AK( DOT NUMBER: UNKNOWN TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866360July 31, 2000
TIRES:TREAD/BELT
CONSUMER WAS TRAVELING ABOUT 60MPH ON THE HIGHWAY AND VEHICLE WAS SHAKING. REAR RIGHT DRIVER'S TIRE WAS BLOWN. THERE WERE WIRES, AND TIRE WAS SEPARATED FROM THE RIM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#866388July 31, 2000
TIRES:TREAD/BELT
REAR TIRE TREAD SEPARATED WHILE DRIVING, CAUSING A LOSS OF CONTROL. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866260July 28, 2000
SUSPENSION:FRONT, TIRES:TREAD/BELT
CONSUMER WAS TRAVELING ABOUT 75MPH ON HIGHWAY AND VEHICLE WAS VIBRATING.ALSO, REAR RIGHT PASSENGER SIDE TIRE SEPARATED FROM WHEEL, AND DRIVER LOST CONTROL, AND VEHICLE ROLLED OVER AND LANDED IN THE MIDDLE OF HIGHWAY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#866136July 27, 2000
TIRES:TREAD/BELT
CONSUMER BOUGHT 4 FIRESTONE ATX TIRES FROM A FRIEND, AND AFTER MAYBE A YEAR CONSUMER STARTED TO EXPERIENCE A PROBLEM HE THOUGHT WAS FRONT ALIGNMENT BECAUSE VEHICLE WAS WOBBLING ON THE ROAD, TOOK TO DEALER, AND DEALER NOTICED A BULGE IN DRIVER'S SIDE FRONT TIRE. DEALER ADVISED CONSUMER THAT TREAD WAS SEPERATING. CONSUMER THEN REMEMBERED HEARING ABOUT PROBLEM, AND FELT THIS SITUATION WAS UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866150July 27, 2000
STEERING:RACK AND PINION
WAS DRIVING TO GEORGIA & STEERING WAS NOT HANDLING PROPERLY. TOOK TO DEALER IN GA & VEHICLE PLACED ON MACHINE. NOTHING WAS FOUND. MOVED TO NC 1 1/2 YR LATER & HAD REGULAR MAINTENANCE DONE. ALSO HAD STEERING CHECKED AGAIN DUE TO SAME PROBLEM. NOTHING FOUND AGAIN. VEHICLE WENT FOR INSPECTION & FAILED DUE TO PROBLEM WITH STEERING. TOOK TO LOCAL MECHANIC & INDICATION WAS RACK & PINION WAS MESSING UP. TOOK BACK TO DEALERSHIP & MECHANIC INDICATED A PROBLEM WITH THE RACK & PINION & IT NEEDED TO BE REPAIRED OR REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866206July 27, 2000
TIRES:TREAD/BELT
A SPLIT NOTICE IN THE TIRES FROM INSIDE OF FRONT DRIVER'S TIRES ON A FORD EXPLORER. TIRES REPLACED BY AFTERMARKET TIRES, AND NOT AVAILABLE FOR ANALYSIS. *AK THE TIRE TREAD SEPARATED AND THE TIRE WAS DESTROYED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866081July 26, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 40 MPH HEARD A NOISE COMING FROM THE BOTTOM OF VEHICLE. THEN, SLOWED DOWN AND FOUND OUT THAT RIGHT REAR FIRESTONE (P235 75 R15) TIRE TREAD HAD SEPARATED.*AK THE DOT # IS VDHL1PY THE CONSUMER STATED ON THE APPLICATION THAT THERE WAS ONE FATALITY, HOWEVER NO OTHER INFORMATION PROVIDED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#725952July 25, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
MECHANIC MADE COMMENT THAT SEALS IN TRANSMISSION WERE DEFECTIVE AND WERE SUPPOSED TO BE REPLACED BUT DEALER NEGLECTED TO DO SO WHEN VEHICLE WAS TRADED IN OR IN FOR PRIOR SERVICES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725914July 24, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#865539July 17, 2000
TIRES
CONSUMER WAS TRAVELING BETWEEN 70-80 MPH ON THE HIGHWAY AND HEARD A POPPING NOISE. RIGHT REAR TIRE EXPLODED, AND DRIVER LOST CONTROL OF THE VEHICLE, AND VEERED INTO THE GUARDRAIL. THEN, VEHICLE FLIPPED NUMEROUS TIME. VEHICLE CRASHED WHEN IT HIT THE CONCRETE WALL.*AK DUE TO THE TIRE FAILURE, THERE WERE 3 INJURIES AND 2 FATALITIES. (ATTORNEY FOR CLIENT) *SLC
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
2
#865395July 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
STOPPED FOR A RED LIGHT AND ALL OF A SUDDEN ENGINE SHUTOFF AND ALL OF THE LIGHTS ON THE DASHBOARD CAME ON. LOOKED UNDER THE HOOD BELT, CAME OFF, AND NOTICED THE PULLEY WAS LAYING AGAINST THE RADIATOR. TOWED THE CAR TO THE DEALER. *AK DEALER NOTICE CRANKSHAFT BROKE OUTSIDE OF THE ENGINE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725347July 12, 2000
ENGINE AND ENGINE COOLING:ENGINE
TIMING CHAIN NEEDS REPLACEMENT? $1,700 AND TRUCK ISN'T EVEN 3 YEARS OLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865290July 12, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ON HIGHWAY GOT OFF TO EXIT WHILE APPROACHING A STOP LIGHT, AND ALL OF SUDDEN ACCELERATOR PEDAL STUCK TO THE FLOOR, AND VEHICLE WENT THROUGH THE INTERSECTION. CONTACTED DEALER, WHO INDICATED THAT WARRANTY WAS UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552928July 7, 2000
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSFER CASE FAILED. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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