Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#712053September 25, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER, SEATS
RECEIVE A STATIC SHOCK UPON STEPPIMG OUT OF VEHICLE AND TOUCHING DOOR TO CLOSE IT. FORD HAS A SPECIAL SERVICE MESSAGE #03373 WHICH CONFIRMS THIS BUT STATES THIS IS A NORMAL CONDITION. I OWNED A 1992 FORD EXPLORER AND NEVER HAD THIS HAPPEN. IN ADDITION, NO ONE SPENDS $28,000 FOR A VEHICLE AND RECEIVES A STATIC DISCHARGE AND FINDS THAT ACCEPTABLE. PROBLEM #2 IS THE WINDSHIELD WIPERS COME ON BY THEMSELF PERIODICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848635September 24, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WIPER COME ON WHEN THEY WANT, AND WORK ON ONE SPEED WHEN THEY DO ACTIVATE. THE WASHERS DON'T WORK, CAUSING PROBLEM WITH VISABILITY IN RAINY WEATHER. THE DEALER HAS BEEN CONTACTED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848637September 24, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIRBAG LIGHT COMES ON INDICATING A PROBLEM WITH AIRBAG SYSTEM WHICH WON'T DEPLOY IN EVENT OF A CRASH SO IT WONT PROTECT THE OCCUPANT. ALSO PROBLEMS WITH WINDSHIELD WIPER MALFUNCTION WHICH MAY CAUSE VISUAL DIFFCULTY AND CRASH. PROBLEM STILL EXISTS. PLEASE PROVIDE FURTHER INFORMATION. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712018September 24, 1999
AIR BAGS
AIR BAG LIGHT FLASHED CODES AND THEN STAYED ON. DEALER REPLACED MODULE. WAITED TWO WEEKS FOR PART. SAME PROBLEM REOCCURED TWO WEEKS LATER AND AS OF 9/25/99 HAS NOT BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845611September 23, 1999
SUSPENSION:FRONT
WHILE DRIVING ABOUT 60 TO 70MPH FRONT WHEELS SHAKE AND VIBRATE. ALSO THE STEERING WHEEL JERKS OUT OF THE DRIVER'S HANDS. DLR HAS SEEN VEHICLE 4 TIMES, AND CANT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848525September 23, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
WAS LOSING FUEL THROUGH EXHAUST PIPE. COULD SMELL ODOR /FUMES INSIDE OF VEHICLE. TAKEN VEHICLE TO DEALER AND WAS INFORMED BY THE MECHANIC WHO CHECKED, THAT THE FUEL INJECTORS WERE STUCK OPEN, CAUSING THE LEAKAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848361September 22, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WOULD BE DRIVING VEHICLE WHEN THE WINDSHIELD WIPERS WOULD FAIL TO WORK PROPERLY. WOULD COME ON BY THEMSELVES. WHENEVER ITS RAINING, WIPERS WOULD STAY IN LOW POSITION & NOT HIGH. THIS CAUSED THE DRIVER TO HAVE VERY POOR VISIBILITY. BEEN TO DEALER & MECHANIC COULD NOT CORRECT PROBLEM. * AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848455September 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS DRIVING VEHICLE IN OVERDRIVE. LIGHT WAS BLINKING ON/OFF. ENGINE STARTED TO ROAR & THEN IT STOPPED. VEHICLE WAS MOVING SLOWLY WHEN IT HAPPENED. TAKEN VEHICLE TO DEALER & WAS INFORMED BY MECHANIC NEW TRANSMISSION IS NEEDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846008September 21, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WILL EITHER BECOME INOPERATIVE OR WILL TURN BY THEMSELVES ON WITH SWITCH TURNED OFF. DEALER CLAIMS NO SOLUTION AVAILABLE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844868September 20, 1999
AIR BAGS
WHEN STARTING UP THE CAR, AIRBAG LIGHT COMES ON AND STAYS ON. THIS IS THE 4TH TIME THIS HAS HAPPENED, AND TAKING IT BACK TO THE DEALER. *AK *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847998September 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHILE DRIVING WINDSHIELD WIPERS ARE INADVERTENTLY WORKING.THIS ALSO HAPPENS WHEN TRYING TO USE TURN SIGNALS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848096September 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHILE DRIVING VEHICLE & NO RAIN, WINDSHIEL WIPERS CAME ON FOR NO REASON. WHEN THEY ARE IN USE, THEY WOULD FAIL TO WORK AT HIGH OR INTERMITTENT. THE TURN SIGNAL IS ERRATIC. BEEN TO DEALER & MECHANIC REPAIRED PROBLEM. SINCE THEN, PROBLEM WITH WIPERS HAVE REAPPEARED. THE PARTS ARE ON BACK ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711633September 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WIPERS GO ON BY THEMSELVES VERY OFTEN, STARTLING THE DRIVER. THEY DO NOT ATTAIN TOP SPEED ON DEMAND, THOUGH THEY DO OCCASIONALLY BY THEMSELVES AND THEN DROP TO THE LOWER SPEED BY THEMSELVES. WASHER DOES NOT WORK ON DEMAND, ALTHOUGH VERY OCCASIONALLY IT DOES WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847976September 17, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE COMPUTER CHIP MODULE HAS CAUSED WINDSHIELD WIPERS TO COME ON & OFF ON THEIR OWN CONTINUOUSLY. THIS CAN OCCUR EVEN IF IT'S NOT RAINING. WHEN MAKING LEFT OR RIGHT TURNS WIPERS COME ON WITHOUT BEING TURNED ON. CAUSING HAVOC WITH DRIVER'S VISIBILITY. WILL BE TAKING TO DEALER TO CHECK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845567September 15, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS COME ON BY THEMSELVES AND WILL NOT OPERATE AT HIGH SPEED. DEALER CAN'T FIND THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847752September 15, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS ARE COMPLETELY NON-FUNCTIONAL, MAKING IT IMPOSSIBLE TO SEE THE ROAD IN INCLEMENT WEATHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847798September 15, 1999
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
THE NEW HEADLIGHT WHICH THE VEHICLE IS EQUIPPED, THE LOW BEA LIGHT IS TOO BRIGHT AND BLINDS OTHER DRIVERS. THIS MAY RESULT IN A CRASH. THE HIGH BEAM IS WAY TOO BRIGHT. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847805September 15, 1999
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHILE DRIVING ON HIGHWAY APPROXIMATELY 55MPH AND WHEN THE TURN SIGNAL IS ON THE WINDSHIELD WIPERS RUN. WINDSHIELD WIPERS WILL COME ON IF VEHICLE HITS A BUMP IN THE ROAD. CONTACTED DEALER AND MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847660September 14, 1999
AIR BAGS:FRONTAL, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING DOWN HIGHWAY AT APPROX 45MPH SWITCHED LANE TO THE RIGHT HAND, AND ANOTHER VEHICLE CAME OUT FROM THE CONSUMER'S RIGHT, SWERVED BACK OVER TO ANOTHER LANE TO AVOID HITTING CONSUMER'S VEHICLE. BUT, INSTEAD VEHICLE REAR ENDED CONSUMER'S CAR. NEITHER AIRBAG DEPLOYED. ALSO, INERTIA SWITCH FAILED. CONTACTED DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#548479September 13, 1999
VEHICLE SPEED CONTROL
APRIL 20,1999 CONSUMER PURCHASED VEHICLE WITHOUT SPEED CONTROL CABLE WHICH WAS NOT TOLD TO CONSUMER DURING THE PURCHASE. ON MAY 28,1999 DEALER INSTALLED AN OLD SPEED CONTROL CABLE INTO THE VEHICLE WITHOUT CONSUMER KNOWING WHICH COULD HAVE RESULTED IN AN ACCIDENT / INJURY. HOWEVER, THE OLD CABLE WAS STILL INSTALLED, BUT THE DEALER INSTALLED THE NEW CABLE TO ENSURE COMPLIANCE WITH RECALL NOTICE (99V062000). *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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