Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#728668August 22, 2000
TIRES
WHEN THIS TIRE WENT FLAT RECENTLY THE MECHANIC SAID "I'VE NEVER SEEN A TIRE FAILURE LIKE THIS. IT'S LIKE IT CUT ITSELF OPEN FROM THE INSIDE". IS IT POSSIBLE THERE ARE OTHER TIRES IN THE CURRENT RECALL WHICH MAY BE UNSAFE ?( DOT NUMBER: VNHL TIRE SIZE: 15 INCH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728679August 22, 2000
TIRES:TREAD/BELT
TREAD SEPERATION FOUND PRIOR TO BLOW OUT( DOT NUMBER: VDHL1PY488 TIRE SIZE: 235R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728681August 22, 2000
TIRES:TREAD/BELT
HAVE HAD TWO TIRE DEALERS EXAMINE----ALL TIRES ARE SHOWING SIGNS OF TREAD SEPARATION. SCARED TO DRIVE IT SO HAVE PARKED IT AND BORROWED PARENTS CAR SINCE I DRIVE THREE TO FOUR HOURS A DAY SEEING PATIENTS IN ARKANSAS----HAVE HAD SEVERAL DAYS OF TEMPERATURE OVER 100 DEGREES.( DOT NUMBER: W2CU TIRE SIZE: P255/7OR16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728742August 22, 2000
TIRES
WHEN REPLACING THESE ORIGINAL TIRES DUE TO MUCH ROUGHER THAN NORMAL RIDE SEARS TECHNICIAN DIAGNOSED THE PROBLEM DUE TO TIRE UNRAVELING FROM THE INSIDE. NOTE: ON THE OUTSIDE THESE TIRES APPEARED TO THE NAKED EYE TO LOOK PERFECTLY NORMAL AND INTACT FROM THE OUTSIDE.( DOT NUMBER: TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868359August 22, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:STARTER ASSEMBLY
VEHICILE STARTED ON WITH IGNITION SWITCH. HIS GRANDSON WAS INSIDE OF VEHICLE, AND REAR BACK WINDOW CAME UP, AND GRANDSON STUCK HIS HEAD OUTSIDE OF THE WINDOW AND THE WINDOW CAME UP. OWNER CAME OUT JUST IN TIME TO RELEASE THE WINDOW.*AK THE DEALER REPLACED THE ELECTRIC START SYSTEM. THE MAIN PROBLEM WAS THE AUTOMATIC START SYSTEM WHICH STARTS SPONTANEOUSLY WITHOUT USING THE KEY PAD. THE VEHICLE STARTED SEVERAL TIMES WITHOUT NOTICE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553888August 21, 2000
TIRES:SIDEWALL
WHILE DRIVING THE LEFT REAR TIRE SIDEWALL BLEWOUT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728581August 21, 2000
TIRES
THE TIRE FAILED WHEN DRIVING ON THE FREEWAY. NO PREVIOUS DAMAGE ON THE TIRE.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728503August 20, 2000
TIRES
MY DAUGHTER WAS DRIVING THE EXPLORER BACK TO COLLEGE WHEN THE RIGHT REAR TIRE DISINTEGRATED CAUSING THE VEHICLE TO ROLL TWICE. SHE WAS CUT SEVERAL PLACES AND BRUISED HER LEFT SHOULDER. THE VEHICLE WAS TOTALED. THE INVESTIGATING OFFICER PUT THE CAUSE OF THE ACCIDENT TO BE THE FAILURE OF THE RIGHT REAR FIRESTONE TIRE.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#728467August 19, 2000
TIRES:SIDEWALL
ALL FOUR TIRES SHOWING SIGNS OF TREAD STARTING TO SEPARATE FROM SIDEWALL.( DOT NUMBER: VNCU 1 PX TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728344August 18, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE DEVELOPED NOISE IN LOWER END. FORD SERVICE BULLETIN 13645 DESCRIBES PROBLEM, "DIESEL OR MARBLES IN A TIN CAN RATTLE" 4.0 OHV; PROBLEM GETS LOUDER WITH TIME; CONCERNED ABOUT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728354August 18, 2000
TIRES
DRIVING AT NIGHT. SLOWED DOWN TO EXIT INTERSTATE, APPROX. 55 MPH, WHEN RIGHT REAR TIRE BLEW OUT. WAS ABLE TO GET CONTROL OF VEHICLE TO PREVENT ACCIDENT. WHEN WE LOOKED AT TIRE, TIRE TREAD WAS SEPERATED FROM THE SIDE WALL, AS DESCRIBED IN MEDIA ACCOUNTS. TOOK TIRE TO DEALER TO HAVE IT REPLACED. WAS REPLACED WITH SAME BRAND OF TIRE. SINCE NEWS OF PROBLEMS WITH TIRES BECAME PUBLIC, WE HAVE REPLACED ALL THE TIRES ON THE VEHICLE WITH A DIFFERENT BRAND OF TIRE.L( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728390August 18, 2000
TIRES
RIGHT REAR TIRE DISINTEGRATED WHILE DRIVING APPROXIMATELY 5:30 PM 08/18/2000 ON SOUTH FLORIDA'S ALLIGATOR ALLEY, NO INJURIES OR CAR DAMAGE. CHANGED TIRE WITH SPARE AND GOING TO DEALER TO REPLACE ALL TIRES NOW. WEATHER CONDITIIONS WERE OVERCAST, SPEED WAS APPROXIMATELY 70 MPH. TIRES FILLED TO 30 PSI RECOMMENDATION BY FIRESTONE/FORD( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868157August 18, 2000
AIR BAGS, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, TIRES:TREAD/BELT
PE00020 ; AIRBAG MODULE LIGHT CAME ON THE DASHBOARD INTERMITTENTLY. THROTTLE WAS STUCK, AND VEHICLE SUDDENLY ACCELERATED/T HOOD LATCH BOLTS WERE DEFECTIVE, AND AND THE FIRESTONE #ATX P23575 R15 DOT VDUL TIRE TREAD SEPARATED. HAS CONTACTED FIRESTONE, AND THEY PUT ON A WAITING LIST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868094August 18, 2000
TIRES:TREAD/BELT
CONSUMER HAS A 99 FORD EXPLORER. TIRE BLEW OUT WHILE GOING 55MPH. TREAD SEPARATED FROM THE RIM. DEALER SAID THAT THE CAUSE MUST HAVE BEEN A NAIL. TIRE SIZE & DOT NUMBER THE CONSUMER WILL COMPLETE WHEN RECEIVED. *AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728236August 17, 2000
TIRES
WE EXPERIENCED A BLOWOUT ON THE HIGHWAY AT NORMAL SPEEDS IN OUR EXPLORER. BOTH FIRESTONE AND FORD HAVE REFUSED TO DISCUSS WITH US ONLY SAYING THAT THE 16 INCH TIRES ARE SAFE. FORD REFERRED ME TO FIRESTONE; FIRESTONE REFERRED ME TO FORD. THIS BLOWOUT CLEARLY SHOWS THAT THE TIRE WAS OF SUBSTANDARD QUALITY. WE DO ROUTINE MAINTENANCE ON OUR VEHICLES AND KEEP THEM SERVICED AT ALL TIMES, INCLUDING THE TIRES. THIS WAS NOT DUE TO LOW TIRE PRESSURE OR NEGLECT ON OUR PART.( DOT NUMBER: W2CU1PX TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867994August 17, 2000
TIRES, ELECTRICAL SYSTEM
CONSUMER RECEIVED RECALL 00V072000. CONTACTED DEALER WHO REFUSED TO CORRECT PROBLEM .*AK DOT# VDHL. CONSUMER IS HAVING DIFFICULTY OBTAINING RECALL REPAIR FOR THE FIRESTONE TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868033August 17, 2000
STRUCTURE:BODY:DOOR
DEFECTIVE STRIKER PLATE WHICH WAS USED TO HOLD THE DOOR IN EVENT OF A CRASH, SPUN AROUND, CAUSING DOOR NOT TO CLOSE PROPERLY. IN EVENT OF A CRASH DOOR MAY FLY OPEN. MANUFACTURER SAID THAT STRIKER PLATE WAS SUPPOSE TO STAY IN PLACE WHEN THE DOOR WAS SHUT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#553671August 16, 2000
TIRES
CONSUMER REPLACED FIRESTONE WILDERNESS TIRES (OOT-005 RECALL) WITH MICHELIN TIRES, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728053August 16, 2000
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: TIRE SIZE: P255/7OR16 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#728068August 16, 2000
TIRES
TIRES SHOW FULL LENGTH CRACKS/SEPARATION AT TREAD BOTTOM BOTH REAR TIRES, TIRES INSPECTED PRIOR TO REPLACEMENT BY QUALIFIED TECHNICIAN, TIRE CENTER INC, COLORADO SPRINGS, CO. *AK( DOT NUMBER: TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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