Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#726658August 4, 2000
SUSPENSION
HEARD LOUD POP AROUND TIRE, CAR STEERED UNCONTROLLABLY, CAUSING IT TO ROLLOVER. HAD SEAT BELT ON BUT CAME LOSE IT CRASH AND ENDED UP IN BACK SEAT. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#726667August 4, 2000
TIRES:TREAD/BELT
I AMD CONCERENED ABOUT THE FIRESTONE WILDERNESS TIRES ON MY FORD EXPLORER. THERE WAS AN ARTICLE IN MY NEWSPAPER TODAY (8/4/00) ABOUT 21 DEATHS AND 193 CRASHES WITH THESE TIRES INVOLVED. I HAVE THES TIRES ON MY FORD EXPLORER AND I SURE DON'T WANT TO HAVE THESE TIRES FAIL. WHAT'S IT GOING TO TAKE AND HOW MANY MORE PEOPLE ARE GOING TO HAVE TO DIE BEFORE SOMETHING IS DONE? THESE TIRES NEED TO BE RECALLED! THE ATRICLE SAID FORD WAS REPLACING THESE TIRES FREE IN 6 OTHER COUNTRIES. DOES THAT MEAN THAT THEY'RE NOT DOING THAT IN THE U.S. THAT'S OUTRAGEOUS AND RIDICULOUS. I CALLED FORD'S CUSTOMER SERVICE 800 NUMBER AND THEY SAID I'D HAVE TO CALL FIRESTONE. I DID AND DIDN'T GET ANY SATISFACTION FROM THEM. WHO CAN I CALL AT FORD TO FIND OUT WHY WE CAN'T GET THEM REPLACED HERE? *AK( DOT NUMBER: TIRE SIZE: P235/75 R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866891August 4, 2000
SUSPENSION:FRONT
WHILE DRIVING ABOUT ANY SPEED VEHICLE STARTED VIBRATING.TIRES ARE FIRESTONE WILDERNESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866899August 4, 2000
TIRES:TREAD/BELT
PE00.020; CONSUMER WAS DRIVING ON THE FREEWAY AND WAS TRAVELING ABOUT 65MPH AND HEARD A POPPING NOISE RIGHT REAR TIRE TREAD SEPARATED FROM WHEEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726538August 3, 2000
TIRES:TREAD/BELT
MY NEW VEHICLE HAS THE FIRESTONE TIRES THAT HAVE CAUSED NUMEROUS DEATHS AND A MAGNITUDE OF ACCIDENTS. WITH SERIOUS INJURY. I CONTACTED MY LOCAL FORD DEALER THAT SOLD ME THE CAR AND THEY DIDN'T EVEN KNOW ABOUT THE PROBLEM. THE NEXT DAY THE DEALER CALLED ME AND SAID THAT THEY ARE GIVING OUT FIRESTONES PHONE NUMBER FOR INQUIRES. I NOW HAVE TWO NUMBERS FOR FIRESTONE TO WHICH BOTH REMAIN BUSY ALL THE TIME. SO I AM UNABLE TO CONTACT THEM. ON THE FRONT PAGE OF THE USA TODAY NEWSPAPER DATED 8/2/2000 IT REPORTS THAT 31 PEOPLE HAVE BEEN KILLED BY THESE TIRES BURSTING. IT REPORTS THAT IN 6 OTHER COUNTRIES FORD MOTOR CO RECALLED THE TIRES. I NEED ASSISTANCE IMEDIATELY AS I AM AFRAID TO USE MY VEHICLE. I CAN NOT TAKE THE CHANCE OF HAVING MY GRAD KIDS KILLED BY FAULTY TIRES. I AM ALSO IN THE PROCESS OF TAKING MY MOTHER EACH DAY FOR RADIATION 50 MILES AWAY. I NEED MY VEHICLE IMEDIATELY. I NEED TO KNOW WHAT IS GOING TO BE DONE FOR THE CITIZENS OF THE UNITED STATES ABOUT THESE TIRES. DOES FORD MOTOR CO CARE MORE ABOUT CITIZENS OF OTHER COUNTRIES THAN AMERICAN CITIZENS??? PLEASE CONTACT ME IMEDIATELY, AS THERE IS NO WAY THAT I WILL EVER GET FIRESTONE ON THE TELEPHONE ,,, AND THE BOOKLET THAT CAME WITH THE CAR DOES NOT GIVE AN ADDRESS FOR FIRESTONE. THANK YOU. *AK( DOT NUMBER: TIRE SIZE: 15 INCH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726565August 3, 2000
TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD NUMERSOUS COMPLAINTS ABOUT THIS VEHICLE SOME HAVE REOCCURRED, AND SOME HAVE NEVER BEEN FIXED. NO SAFETY DEFECT LISTED IN SUMMARY. *AK( DOT NUMBER: TIRE SIZE: STOCK )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726566August 3, 2000
TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD NUMERSOUS COMPLAINTS ABOUT THIS VEHICLE SOME HAVE REOCCURRED, AND SOME HAVE NEVER BEEN FIXED. NO SAFETY DEFECT LISTED IN SUMMARY. *AK( DOT NUMBER: TIRE SIZE: STOCK )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726497August 3, 2000
TIRES
THESE TIRES ARE TERRIBLE IN THE RAIN DESPITE HAVING PART TIME 4X4. *AK( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866676August 3, 2000
TIRES:TREAD/BELT
WHILE DRIVING AT 65MPH REAR DRIVER'S SIDE TIRE BLEWOUT. VEHICLE WAS A FORD EXPLORER. DEALER COULDN'T FIND A REASON FOR THIS TO HAPPEN. *AK FIRESTONE WILDERNESS AT P255/70/R16 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866586August 2, 2000
TIRES:TREAD/BELT
PE00-020: WAS TRAVELING 67MPH WHEN WITHOUT WARNING HAD HEARD FIRESTONE WILDERNESS TIRE EXPLODED. TIRE TREAD HAD SEPARATED FROM TIRE ON PASSENGER'S RIGHT REAR. WHEEL WAS DAMAGED. HAD 2,600 MILES ON VEHICLE. CHANGED THE TIRE & WENT TO FIRESTONE FIRST. COULD NOT HELP. WENT TO FORD DEALERSHIP & HAD TIRE EXCHANGED. FIRESTONE WILDERNESS TIRE WERE ORIGINALS, SIZE P235/75R15. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866632August 2, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN USING DEFROSTER/DEFOGGER FRONT WINDSHIELD FOGGED UP SEVERLY. THIS COULD LEAD TO A VEHICLE ACCIDENT DUE TO POOR VISIBILITY. DEALER/MANUFACTURER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866634August 2, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SEVERE POOR VISIBILITY WHEN USING DEFROSTER/DEFOGGER. IT CAUSED WINDSHIELD TO BECOME FOGGED UP, AND COULD CAUSE A VEHICLE COLLISION. DEALER/MANUFACTURER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866640August 2, 2000
SUSPENSION:FRONT
CONSUMER WAS TRAVELING ABOUT 45MPH ON THE HIGHWAY AND STEERING WHEEL STARTED VIBRATING. ALSO, THEY HEARD A POPPING NOISE COMING FROM THE BACK. RIGHT REAR TIRE WAS FLAT. CONSUMER PULLED OVER TO THE SHOULDER TO CHANGE THE FLAT TIRE, AND CAR WENT OUT CONTROL, AND WHIPPED INTO FOUR LANES ON THE HIGHWAY. CAR WAS TURNED THE OPPOSITE WAY OF THE TRAFFIC. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#553220July 27, 2000
AIR BAGS:SIDE/WINDOW
NEW VEHICLE WAS DELIVERED TO THE CONSUMER WITHOUT THE RECALL REPAIR COMPLETED (00V-179). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726069July 26, 2000
VEHICLE SPEED CONTROL
WHILE DRIVING ON A DRY STRAIGHT ROAD, ACCELERATOR LEFT OFF AND SWERVED TERRIBLY AND UNABLE TO CONTROL. HAS HAPPENED REPEATEDLY !!!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#9001782July 25, 2000
SUSPENSION
UNSAFE REAR SUSPENSION, IT DOES NOT HAVE SPRINGS ONLY A ONE LEAVE BAR, THE TRUCK BOUNCE UP AND DOWN THEN SWAY SIDE TO SIDE WHEN TOWING THE BOAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865740July 20, 2000
AIR BAGS:FRONTAL, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING AT APPROXIMATELY 45 MPH DRIVER LOST CONTROL OF VEHICLE, HIT MEDIAN HEAD-ON AND VEHICLE ROLLED OVER. DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, CAUSING INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#724943July 5, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE MAKES THROATY SOUND WHEN BOTH IDLING AND ACCELERATING. DEALER FIRST RECOMMENDED THAT THE ENGINE BE REPLACED--THEN STATED THERE WAS NO PROBLEM AND THE NOISE WAS NORMAL. I FEEL THIS IS A PROBLEM THAT WILL PERSIST AND BECOME WORSE AND MAY ENDANGER ME AND/OR OTHERS. THE MANUFACTURER SHOULD REPLACE THE ENGINE AS ORIGINALLY SUGGESTED BY THE DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864643July 3, 2000
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S REAR SEAT BELT WOULD NOT RELEASE FROM RETAINER HOUSING, BUT INSTEAD TIGHTENED, CAUSING CONSUMER TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864185June 23, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VEHICLE SPEED CONTROL:LINKAGES
WHEN TRAVELING ON THE HIGHWAY AT 70 MPH 4- WHEEL DRIVE KICKED IN, CAUSING TRANSMISSION TO DOWNSHIFT, RESULTING IN SUDDEN ACCELERATION. CONSUMER HAS CONTACTED DEALER. DEALER HAS ATTEMPTED TO REPAIR PROBLEM AFTER EACH OF THE 4 INCIDENTS BY REPLACING HARNESS, COMPUTER, ELECTRONIC CONTROLS, AND TRANSFER CASE. NEW PROBLEM HAS SINCE DEVELOPED--ELECTRICAL MALFUNCTION WHEN USING AUTO DOOR LOCK FEATURE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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