Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#730558September 7, 2000
TIRES:TREAD/BELT
RAISED THREAD ON FRONT TIRES. TIRES SAID TO BE BAD FROM WHEEL ALIGHNMENT. TIRES STILL HAVE BUT BOUGHT REPLACEMENTS. SAME TIRES BOUGHT & FOUND 1 TIRE ON TRUCK W/VD CODE. REPLACED FOR FREE. SHOULD OTHER TIRES I HAVE BE HELD FOR INSPECTION. PLEASE CONTACT ME REGUARDING THIS.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730697September 7, 2000
TIRES
FIRESTONE DEALERS ARE NOT DOING THEIR BEST TO FIX THIS PROBLEM. I WAS ON A LIST OF 300 TO BE FITTED FOR TIRES. WENT OUT THE NEXT DAY AND BOUGHT NEW ONES AT THE STORE ACROSS THE STREET WITH MONEY I HAD TO BORROW!!!!!( DOT NUMBER: VDHL TIRE SIZE: P235 70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869930September 7, 2000
TIRES:TREAD/BELT
AFTER HEARING AVBOUT RECALL ON THE TIRES, HAD INSPECT TIRES, AND FOUND OUT THAT TIRES HAD A SLACH ON IT THEM. RECEIVED A RECALL NOTICE, WICH DID NOT INCLUDE THE DOT OF THESE TIRES, W2 P235/75 R15 FIRESTONE, WILDERNESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869843September 7, 2000
TIRES
PE00-020; TIRES SIZE 23575R15, DOT VNHL1PL358, ORIGINAL EQUIPMENT WITH FORD EXPLORER, 1999, 21000 MILES ON IT. CONSUMER TOOK VEHICLE TO GET INSPECTED AT FIRESTONE, AND WAS TOLD THAT FRONT DRIVER'S SIDE TIRE TREAD WAS SEPARATING, AND HAVE DEVELOPED CRACKS ALL AROUND THE TREAD. ALSO, OTHER 3 TIRES STARTED TO PEEL , RUBBER WAS PEELING OFF. FIRESTONE DID NOT REPLACE TIRES BECASUE IT WAS NOT PART OF RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554373September 6, 2000
TIRES
VEHICLE EXPERIENCED A BLOWOUT OF THE WILDERNESS AT TIRES WHILE DRIVING ON FREEWAY CAUSING THE VEHICLES BACK END TO SWAY, THE BLOWOUT RUINED THE RIM AND THE CAP THAT COVERS THE LUG NUTS CAME OFF. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730546September 6, 2000
TIRES
I WAS DRIVING DOWN I-390 AT APPROX 70MPH WHEN WE STARTED HEARING A STRANGE NOISE. I SLOWED DOWN TO APPROX. 60MPH AND CHANGED LANES TO DETERMINE IF IT WAS JUST ROAD NOISE. WITHIN SECONDS, PASSENGER SIDE REAR TIRE BLEW OUT. FORTUNATELY, I WAS ABLE TO KEEP VEHICLE UNDER CONTROL AND STOP SAFELY. FIRESTONE TOLD ME THAT I PROBABLY RAN OVER SOMETHING, WHICH WOULD NOT BE COVERED UNDER WARRANTY. AFTER THEY EXAMINED THE TIRE, HOWEVER, THEY REPLACED IT FREE OF CHARGE (SIDEWALL WAS PRETTY MUCH GONE).( DOT NUMBER: W2?????? TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730419September 6, 2000
TIRES
THE TIRE DID NOT FAIL BUT I FOUND A THREE INCH, "J"-SHAPED PERFORATION WHICH PROCEEDS FROM THE TIRE TREAD, ACROSS TO THE TIRE WALL . *AK( DOT NUMBER: TIRE SIZE: 255/70 R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730438September 6, 2000
TIRES
THE TIRE BLEWOUT WHILE TRAVELING ON A NORMAL ROAD. THE TIRE LOOKED LIKE IT WAS IN EXCELLENT CONDITION. THIS WAS UNTIMELY AND UNUSUAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730510September 6, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
HEARD TIRE RECALL AUG. 9. HAD CHECKED AT FIRESTONE STORE AUG.11 AND TOLD I HAD "THE" TIRES. THEY HAD NONE TO REPLACE. WAS 176 ON A LIST OF "NO" TIRES. FILLED TIRES TO RECOMMENDED 30. DROVE SLOWLY, ONE OLD PERSON AND PURSE (SOMETIMES GROCERIES)IN CAR. WAS EXTREMELY LUCKY IN CIRCUMSTANCES. TIRE BLEW AND DID NOT HAVE TO STOP QUICKLY AND WAS ON OUTSIDE LANE OF FREEWAY IN TRAFFIC WHICH HAD THINED OUT. ROLLED INTO SERVICE LANE AND STOPPED GRADUALLY. FORD'S ROADSIDE ASSISTANCE CAME AND CHANGED THE TIRE. FORD REPLACED ALL 5 WITH GOODYEARS NEXT DAY. COST ONLY A DAYS WORK AS FORD NOT GO FOR RENT CAR.COULD HAVE EASILY BEEN WORSE..A GRANDMOTHER WITH 6 LITTLE GRANDCHILDREN AND NEW "SAFE" CAR FOR THEM.I REALLY RESENT THAT THEY SOLD ME A "SAFE" CAR AND KNEW ABOUT THE TIRES. FORD SAID THAT "TIRES" WERE NOT PART OF MY WARRANTY BUT THEY WOULD REPLACE ANYWAY. GOOD OF THEM. THEY TOLD ME THAT THEY ONLY HAD 30 TIRES TO REPLACE ON THEIR CARS AND I TOLD THEM THAT 5 OF THEM WERE MINE!!!( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869747September 6, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A FORD, EXPLORER 1999. WHILE TRAVELING AT 50 MPH DRIVER'S SIDE REAR TIRE BLEWOUT ON ITS OWN, NO ROAD DEBRIES. TIRE DID HAVE 30 POUNDS OF PRESSURE.*AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869800September 6, 2000
TIRES
WHILE DRIVING 40 MPH WHEN VEHICLE HAD PRESSURE FROM REAR, AND LOST CONTROL OF VEHICLE. STEPPING ON THE BRAKES MADE VEHICLE LOSE CONTROL FURTHER. VEHICLE ROLLED OVER ABOUT THREE TIMES BECAUSE THREE OF THE TIRES HAD A BLOWNOUT. FIRESTONE, WILDERNESS AT TIRES. *AK
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#554343September 5, 2000
TIRES
VEHICLE WAS PURCHASED WITH 15 INCH WILDERNESS TIRES WHICH NEEDED AIR MORE FREQUENTLY THAN OTHER TIRES, CONSUMER FELLS THE RECALL SHOULD BE WIDENED TO ENCOMPASS ALL WILDERNESS AT AND ATX TIRES REGARDLESS OF WHERE THEY WERE MANUFACTURED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730201September 5, 2000
TIRES
THE TIRES ARE STARTING TO SHRED ON THE DRIVER SIDE OF THE TIRE. *AK( DOT NUMBER: TIRE SIZE: 15 INCH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730226September 5, 2000
TIRES
TIRE WAS FLAT IN THE MORNING FOLLOWING FIVE HOURS OF CONTINUOUS DRIVING THE PREVIOUS DAY/EVENING. POSSIBLY DUE TO SIDEWALL PUNCTURE; CONCERN THAT THIS MAY BE RELATED TO FIRESTONE TREAD SEPARATION ISSUE. I ONLY REPLACED THIS TIRE (I KEPT THE FAILED TIRE FOR FURTHER ANALYSIS), BUT AM SERIOUSLY CONCERNED OVER THE QUALITY OF THE REMAINING TIRES.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869604September 5, 2000
TIRES:TREAD/BELT
TIRES ARE WARPED AND THERE IS TREAD THAT LOOKS LIKE THERE IS A STRESS FACTOR. ALSO, HEAT IS A FACTOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730117September 4, 2000
TIRES
THE TIRES HAVE MULTIPLE STRESS CRACKS AROUND THE TREAD AREA ON ALL FOUR TIRES. I HAVE BEEN TO 2 FIRESTONE DEALERS AS WELL AS THE CAR DEALER AND THEY WOULD NOT EVEN CHECK THEM. I WAS TOLD THEY WERE NOT INVOLVED IN THE RECALL. I UNDERSTAND THAT THIS IS THE WRONG TIRE NUMBER, BUT MY TIRES LOOK UNSAFE. THIS TIRE HAS BEEN RECALLED IN OTHER COUNTRIES AND OTHER COMPLAINTS HAVE BEEN FILED REGARDING THIS TIRE. I HAVE CONTACTED MANY SOURCES AND WAS TOLD NOT TO DRIVE AT HIGH SPEEDS OR WHEN THE WEATHER IS HOT. THAT IS NOT A SOLUTION. I LOOK FORWARD TO YOUR HELP WITH THIS MATTER.( DOT NUMBER: UNCU1PX368 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730156September 4, 2000
VEHICLE SPEED CONTROL
WHEN APPROACHING A STOP SIGN, THE THROTTLE STUCK AT 20 MPH, AND I HAD TO STEP ON THE BRAKES WITH ALL OF MY FORCE TO STOP THE VEHICLE. IT WENT THROUGH THE STOP SIGN ALMOST TO THE MID POINT OF THE INTERSECTION, BUT FORTUNATELY NO TRAFFIC WAS APPROACHING FROM OTHER DIRECTIONS. THE THROTTLE DID DISENGAGE WHEN I GAVE IT MORE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730181September 4, 2000
TIRES
I WAS TRAVELING ON THE 280 FREEWAY IN SAN FRANCISCO TRAVELING AT 70 MPH. I NOTICED THE BACK OF THE VEHICLE STARTED TO SWAY TO THE SIDE AND THE WHEEL OF THE VEHICLE WAS AGILE. AFTER ABOUT A MINUTE, I PULLED TO THE SIDE OF THE ROAD. I WALKED TO THE REAR OF THE VEHICLE AND NOTICED THAT THE RIGHT REAR TIRE WAS COMPLETELY TORN APART. I AM NOW CONCERNED BECAUSE OF THE RECENT RECALL OF THE FIRESTONE TIRES. HOWEVER, MY TIRES WERE NOT MANUFACTURED AT THE DECATUR( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730002September 3, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
USUALLY DURING HOT DAYS, VEHICLE WILL START AND AFTER FEW SECONDS THE ENGINE DIES OR STALLS. THIS HAPPENED TWICE ALREADY. DEALER CAN'T FIGURE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729988September 2, 2000
TIRES
MY SEVENTEEN YEAR OLD SON, MY ONLY CHILD HAS A 1999 FORD EXPLORER. HE RECENTLY HAD A BLOW-OUT ON ONE OF THE FIRESTONE WILDERNESS AT (P255/7016) TIRES. HE WAS VERY, VERY FORTUNATE IN THAT HE NOR ANY OF HIS THREE PASSENGERS WERE INJURED . THEY HAD JUST EXITED OFF A 4-LANE 65MPH HIGHWAY AND WERE NEAR ING A RESIDENTIAL AREA. THERE IS NO EXPLAINATION AS TO WHY THE TIRE EXPLODED. WE CONTACTED THE DEALER BUT, THEY OFFERED NO HELP. A FEW DAYS LATER WE BEGAN TO HERE OF A POSSIBLE RECALL . WE THEN CONTACTED THE DEALER AGAIN ,HOWEVER , THEY EXPLAINED THAT THE 16 INCH TIRES ON MY SON'S EXPLORER IS NOT PART OF THE RECALL. PLEASE DOCUMENT THIS POTENTIALLY FATAL INCIDENT CONCERNING THE FIRESTONE TIRE. I AM VERY CONCERNERED. MY CHILD'S SAFETY IS MY GREATEST CONCERN! WE HAVE HAD AN INCIDENT WITH A TIRE NOW LISTED ON YOUR CONSUMER ADVISORY DATED SEPT 1,2000. IF YOU ADVISED A RECALL, HOW CAN THEY REFUSE? HOW MANY LIVES NEED TO BE LOST BEFORE THEY AGREE? AGAIN I ASK PLEASE DOCUMENT THIS COMPLAINT AND PUSH FOR TOTAL RECALL OF ALL FIRESTONE WILDERNESS TIRES.( DOT NUMBER: W2CU1PX488 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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