Ford Explorer Complaints (2002)

3,572 consumer complaints on file.

#10323419April 1, 2010
SUSPENSION:REAR
I HAVE A 2002 FORD EXPLORER AND BOTH REAR COIL SPRINGS ARE COMPLETLY RUSTED AND BROKE IN SEVERAL PLACES..I REALIZE THAT MY VECHILE IS NOW 8 YEARS OLD AND HAS 100,000 MILES BUT I'VE READ ONLINE THAT MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH THESE SPRINGS BREAKING AND BLOWING TIRES. NOW IM PAYING CLOSE TO 400 DOLLARS TO HAVE THIS REPLACED. I THINK FORD NEEDS TO TAKE ACTION AND STOP NEGLECTING THEM BUYING CHEAP MATERIAL AND PLAYING WITH PEOPLE LIVES AND SAFETY. THEY SHOULD REIMBURSE THOSE WHO HAVE HAD THIS PROBLEM AND FIX ALL VECHILES OF THIS YEAR...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323421April 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD EXPLORER. O/D LIGHT FLASHING WITH SERVICE ENGINE SOON FLASHING. CAR JERKING BETWEEN 2ND AND 3RD GEAR. FORD SAYS TO REPLACE TRANSMISSION BUT AFTER READING SO MANY OF THE SAME COMPLAINTS I THOUGHT I SHOULD REPORT THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322815March 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD EXPLORER EDDIE BAUER EDITION. WHILE SHIFTING THE CAR FROM PARK TO REVERSE THE SHIFTING LEVER SIMPLY SNAPPED OFF, LEAVING THE CAR STUCK BETWEEN PARK AND REVERSE. THE PIECE OF ALUMINUM WHERE THIS SHEARING OCCURRED IS UNBELIEVABLY WEAK MATERIAL. I HAVE RESEARCHED ON THE INTERNET AND FOUND HUNDREDS OF PEOPLE WITH THIS EXACT SAME ISSUE FOR THIS EXACT YEAR OF EXPLORER. THE ESTIMATE THAT I RECEIVED FOR REPAIRS EXCEEDED $2,000, AS THEY HAVE TO REPLACE THE ENTIRE STEERING COLUMN TO CORRECT THIS MANUFACTURER DEFECT. THERE HAS BEEN NO RECALL ISSUED FOR THIS, HOWEVER, THE FREQUENCY OF THE PROBLEM, THE RANGE OF MILEAGE THIS CONTINUES TO OCCUR IN (95-106K), AND THE EXTREMELY HIGH COST TO FIX, IN MY OPINION, SHOULD REQUIRE MANUFACTURER ASSISTANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322907March 30, 2010
EQUIPMENT
BLEND DOOR IN ALL FORD EXPLORERS CAUSES NO HEAT, ICY FOGGY WINDSHIELDS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322908March 30, 2010
SUSPENSION:REAR
BROKEN REAR SPRINGS CAUSING STRUTS TO FAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322911March 30, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE KNOCK IN ALL 4.6 FORD EXPLORER ENGINES-KNOW BY FORD, DUE TO FAULTY CYLINDER HEADS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322943March 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 FORD EXPLORER EDDIE BOWER THAT I BOUGHT NEW. I HAVE 88000 MILES ON IT AND ROUGHLY 3WEEKS AGO THE O/D LIGHT STARTED BLINKING AND THE "CHECK TRANSMISSION" WARNING COMES UP. TOOK IT TO THE DEALER AND THEY TOLD ME THAT I NEED A NEW OR REBUILT TRANSMISSION COSTING BETWEEN $2,200-$3,500. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2002 EXPLORER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322596March 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS DRIVING ON FLAT ROAD CAR STARTED TO SHIFT FUNNY CAR SLAMS INTO GEAR PROBLEM HAPPENS EVERY TIME THE CAR SHIFTS SECOND GEAR TO THIRD GEAR VEHICLE NEEDS NEW TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322737March 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
O/D LIGHT FLASHING. NOW I HAVE TO FIX THE TRANSMISSION. READ ALL THE COMP. AND LOOKS LIKE EVERYONE IS HAVING THIS PROBLEM. I TOTALLY AGREE THAT FORD SHOULD RECALL THE EXPLORERS. IT HAS CAUSE A LOT OF TROUBLE AND MONEY TO A LOT OF PEOPLE. PLEASE HELP. IF TRANSM. LOCKS IT COULD CAUSE A MAJOR ACCIDENT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321782March 24, 2010
VISIBILITY:REAR WINDOW WIPER/WASHER, UNKNOWN OR OTHER
BACK GLASS BREAKING UPON SHUTTING DOOR , DRVIERS DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321810March 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
O\D LIGHT BLINKING AFTER ABOUT FIVE (5) MILES. NO ONE CAN SAY WHAT THE PROBLEM IS BUT THE COST TO REPLACE THE TRANSMISSION IS TO MUCH. FORD SHOULD BE ASHAMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321301March 21, 2010
SUSPENSION
2002 FORD EXPLORER BEARING AND HUB FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321202March 20, 2010
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD EXPLORER O/D LIGHT FLASHES, THE GEAR SLIPS AND TRUCK LUNGES HARD FORWARD. THIS OCCURS EVERYTIME YOU ACCELERATE INTO 1ST TWO GEARS. DID A SEARCH AND LEARNED IT IS COMMON TRANSMISSION PROBLEM FOR THESE VEHICLES, FORD IS AWARE AND DOES NOTHING TO CORRECT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321214March 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MARCH 17TH, 2010: WIFE CALLS ME AT WORK AND SAYS SHE WAS BRINGING MY DAUGHTER HOME FROM SCHOOL AND THE EXPLORER 2002 TRANSMISSION STARTED SLIPPING AND THE CHECK ENGINE LIGHT CAME ON AND THE O/D LIGHT WAS FLASHING. SHE WAS ABLE TO DRIVE IT HOME UNTIL I COULD LOOK AT IT. I DROVE IT LATER THAT EVENING AND DETERMINED THAT IT WAS SLIPPING BETWEEN 2ND AND 3RD HEAR AND THE CHECK ENGINE LIGHT IS ON. ON MARCH 19TH...I DROVE TO AUTOPARTS STORE AND HAD THEM READ CODE FROM COMPUTER: P0745. I DID ALOT OF RESEARCH AND IT APPEARS THAT THE INTERMEDIATE BAND MAY HAVE BROKEN AND TRANSMISSION NEEDS REPAIRED/REPLACED ($1500-$3000???) I WILL BE CONTACTING FORD ON MONDAY MARCH 22ND, 2010 TO TAKE IT INTO SHOP AND HAVE THEM DETERMINE WHAT THEY THINK IS WRONG. SEEMS TO BE A VERY COMMON ISSUE... IT IS A SAFETY ISSUE DUE TO THE FACT THAT THE CAR TRANSMISSION SLIPS DURING ACCELERATION AND STARTS TO SLOW POSSIBLY CAUSING SOMEONE TO HIT VEHICLE FROM BEHIND. SOMETIMES IT KICKS IT IN ABRUPTLY...JERKING DURING THE GEAR SWITCHING...DANGEROUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321052March 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD EXPLORER BAD TRANSMISSION. THE CAR HAS 65,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320399March 17, 2010
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE TRAVELING AT UNKNOWN SPEEDS, THE WHEEL BEARING FAILED ON THE VEHICLE CAUSING HER TO LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO BARELY AVOID CRASHING WITH ANOTHER VEHICLE. SHE STATED THAT THE WHEEL BEARINGS HAD BEEN REPLACED FIVE TIMES. THE MOST RECENT FAILURE WAS THE SIXTH FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320449March 17, 2010
SUSPENSION:REAR, SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT SPEEDS OF 40 MPH, THE CONTACT COULD HEAR A NOISE COMING FROM THE REAR OF THE VEHICLE. THE DEALER FOUND THAT BOTH THE DRIVER AND PASSENGERS SIDE REAR WHEEL BEARINGS WERE FAILING. THE WHEEL BEARINGS WERE REPLACED ACCORDINGLY. THE VIN WAS NOT AVAILABLE . THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320204March 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING HOME FROM WORK YESTERDAY AFTERNOON, AND MY O/D OFF LIGHT BEGAN FLASHING. I PRESSED THE O/D OFF BUTTON TO SEE IF THAT WAS THE PROBLEM, AND IT DID NOT DO ANYTHING. I NOTICED THAT THE CAR BEGAN HAVING TROUBLE WHEN TRYING TO SHIFT GEARS WHILE ACCELERATING. ONCE THE CAR DOES SHIFT INTO THE CORRECT GEAR THERE IS A STRONG JERK. ONCE I GOT HOME, I TURNED THE CAR OFF AND BACK ON TO SEE IF THE LIGHT WAS STILL FLASHING. IT WAS NOT AT FIRST, BUT AFTER DRIVING A MILE OR SO, IT BEGINS FLASHING AGAIN. I TOOK IT BACK TO THE DEALERSHIP SINCE I PURCHASED THIS CAR LESS THAN A MONTH AGO. THEY STATED THAT THE SOLENOID TRANSMISSION PACK NEEDS TO BE REPLACED, AND THAT THE PART ALONE WILL COST $860. MY FAMILY IS LIVING ON ONE INCOME RIGHT NOW, SO WE DO NOT HAVE THE MONEY FOR COSTLY CAR REPAIRS, ESPECIALLY WHEN THIS SEEMS TO BE A COMMON PROBLEM AND SHOULD BE RECALLED BY FORD TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320318March 16, 2010
STEERING
I WAS REVERSING OUT OF A PARKING SPOT AND THEN SHIFTED INTO DRIVE WHEN THE LEVER WENT LIMP. IT WAS STUCK IN REVERSE AND I HAD MY TWO YOUNG KIDS IN THE BACKSEAT! I WAS SCARED OUT OF MY MIND!!! I SAT IN THE CAR WITH MY FOOT ON THE BRAKE FOR 45 MINUTES WAITING FOR MY COUSIN TO TOW THE CAR TO MY DAD'S HOUSE. ACCORDING TO ALL THE CASES I'VE READ ABOUT, AND THE FORD DEALER PARTS GUY, I NOW HAVE TO REPLACE THE WHOLE STEERING COLUMN. THERE'S ONLY TWO JUNK YARDS HERE ON GUAM AND NEITHER ONE HAS THE PART SO I HAVE NO CHOICE BUT TO BUY FROM THE DEALER AND THE PART ALONE IS $1500!!! I'M GOING TO HAVE TO TAKE OUT A LOAN JUST TO FIX THE CAR THAT I'M STILL PAYING OFF. IT'S UNBELIEVABLE THAT THERE HAS BEEN NO RECALL OR THAT FORD HAS MADE IT SO THAT WE HAVE TO GET THE WHOLE COLUMN INSTEAD OF THE ONE LITTLE PART THAT BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320018March 15, 2010
POWER TRAIN
STUCK THROTTLE ON A 2002 FORD EXPLORER WITH DIFFERENT AUTOMATIC TRANSMISSIONS! FOUR WHEEL DRIVE MODEL. AT WIDE OPEN THROTTLE WHEN RELEASE GAS PEDAL THROTTLE WILL STICK AT WIDE OPEN THROTTLE ONLY WAY TO STOP IS TO PUT TRANSMISSION IN NEUTRAL (AUTOMATIC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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