Ford Explorer Complaints (2002)

3,572 consumer complaints on file.

#10325472April 13, 2010
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE REAR COIL SPRINGS ON THE VEHICLE BROKE WHICH THE CONTACT WAS INFORMED OF DURING A BRAKE INSPECTION. THE DEALER STATED THAT THE COIL SPRINGS WERE THE SAME USED ON THE FORD TAURUS MODEL AND THAT THEY WERE AWARE OF THE FAILURES WITH THE SPRINGS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324899April 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
SEALED TRANSMISSION IN 02 FORD EXPLORER. TANNY SHIFTS HARD THEN OVER DRIVE LIGHT FLASHES, STARTS SHIFTING INTO OD HARD THEN NOT AT ALL, THEN HARD THEN BACK AND FORTH ALOT. NO WAY TO CHECK FLUID. ALL FORD OFFERS IS A REBUILT AT 3000.00 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324714April 9, 2010
VISIBILITY, STRUCTURE
THIS IS AN ACCIDENT WAITING O HAPPEN. MY PANEL BELOW THE REAR WINDOW IN 2002 EXPLORER MAY SOON FLY AND HIT ANOTHER CAR ON THE FREEWAY AND CAUSE A BIG ACCIDENT. THIS IS A PROBLEM FROM HUNDREDS OF OTHER FORD EXPLORERS. A RECALL SHOULD BE MADE BEFORE MAJOR ACCIDENTS HAPPEN BECAUSE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324321April 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
1. O/D LIGHT STARTED FLASHING, CAR WAS JERKING WHEN SLOWING AND ACCELERATING. 2. ALMOST EVERY TIME STARTING AND STOPPING VEHICLE JERKS. 3. REMOVE AND REBUILD THE TRANSMISSION, FM68 TORQUE CONVERTER, TRANSMISSION OVERHAUL KIT, OVERDRIVE BAND ASSEMBLY, INTER BAND ASSEMBLY, SERVO BUSHING KIT, BUSHING KIT. AS OF APRIL 5TH 2010 O/D LIGHT FLASHING AGAIN AND VEHICLE JERKS WHEN SLOWING AND ACCELERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324349April 7, 2010
TIRES
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS EQUIPPED WITH GOODYEAR WRANGLER SRA TIRES. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH AND THE FRONT PASSENGER TIRE EXPLODED. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE FRONT PASSENGER TIRE WAS REPLACED WITH A SPARE TIRE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323926April 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY FORD EXPLORER WENT OUT AFTER THE OD LIGHT HAS BEEN BLINKING... FORD THE TO RECALL THE TRANSMISSION ON THIS EXPLORER IT IS REALLY A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323925April 6, 2010
ENGINE AND ENGINE COOLING
MY 2002 FORD EXPLORER BURST INTO FLAMES WHILE WE WERE MOVING, IN IT WERE SOME BELONGINGS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10323712April 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY VEHICLE WHEN IT SHIFTED GEARS THE CAR SLOWED DOWN AND THE RPMS WENT UP TO 4000 - 5000. AFTER A MINUTE THE CAR SHIFTED INTO THE NEXT GEAR AND IT SEEMED TO DRIVE FINE. THEN THE O/D OFF LIGHT BEGAN TO FLASH ON THE DASH. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES TODAY. I HAVE SEEN MANY INSTANCES OF THE PROBLEM LISTED ON THE INTERNET FOR MY MAKE, MODEL AND YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323739April 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 20 MPH THE TRANSMISSION BEGAN TO SLIP. THE CONTACT BELIEVED THE FAILURE TO BE INTERMITTENT; HOWEVER, THE FAILURE BECAME PROGRESSIVELY WORSE AND THE OVERDRIVE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THE DEALER AND MANUFACTURER WERE CONTACTED BUT WOULD PROVIDE NO ASSISTANCE BECAUSE THE VEHICLE WAS OUTSIDE OF THE FACTORY WARRANTY. THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 150,000. UPDATED 5/24/10 *CN UPDATED 07/07/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323784April 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD EXPLORER XLT (4.0L 5R55W) TRANSMISSION SLIPPAGE CAUSING NEAR ACCIDENT AS UNABLE TO PASS THROUGH INTERSECTION IN A TIMELY MANNER. WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR, TRANSMISSION WOULD WIND BEFORE VIOLENTLY ENGAGING. REMEDY WAS TO TAKE FOOT OF ACCELERATOR AND ALLOW RPMS TO DECREASE. INCREASED ACCELERATION TIME IN LOWER GEARS A DANGER WHEN TRYING TO CROSS LANES OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323818April 5, 2010
ENGINE AND ENGINE COOLING
A FIRE BURNING MY ENTIRE 2002 FORD EXPLORER SPORT IN THE EARLY MORNINGS WHEN THE SUV WASN'T EVEN STARTED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10323861April 5, 2010
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
FORD 2002 6 CYLINDER EXPLORER XLT O/D OFF LIGHT FLASHING ON DASHBOARD. TRANSMISSION PROBLEM STARTED WITH 100,800 MILE. HAD REBUILT TRANSMISSION DONE AT 100,800 MILES. NOW VEHICLE HAS 109,900 MILES AND OD/OFF LIGHT FLASHING AGAIN. WAS TOLD THAT TRANSMISSION IS FALLING APART. BACK IN TRANSMISSION SHOP AGAIN. THERE ARE THOUSANDS OF SAME COMPLAINTS FOR THE SAME PROBLEM ON 2002 FORD EXPLORERS. FORD WILL NOT HELP AT ALL! FORD NEEDS TO RECALL TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323877April 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
O/D LIGHT BLINKING AND ENGINE REVVING LIKE THE CAR WAS IN PARK. WILL NOT GO INTO REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323887April 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
SHIFTER HANGS-UP WHEN TRYING TO PUT CAR IN PARK. WHEN CAR WAS NEW THE DEALER SAID THEY WOULD HAVE TO PULL THE TRANS. APART TO FIX IT BUT IN A FEW MONTHS THE BURR WOULD WEAR AND IT WOULD WORK FINE.(ANOTHER DEALER LIE). I THINK IT IS GETTING WORSE. THE CAR NOW HAS ONLY 28,000 MILES ON IT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10323909April 5, 2010
STRUCTURE:BODY
2002 FORD EXPLORER -- A CRACK APPEARS IN THE PANEL BELOW THE REAR TAILGATE WINDOW GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323575April 3, 2010
EQUIPMENT
I WOULD LIKE TO MAKE A COMPLAINT REGARDING THE FORD WINDOW REGULATOR. I KNOW THAT THE F150 I BELIEVE HAS HAD THE SAME COMPLAINTS. HOWEVER, I CURRENTLY OWN A 2002 FORD EXPLORER. BOTH WINDOW REGULATORS HAVE BROKE ON MY VEHICLE A WEEK APART. I BELIEVE THAT SINCE SO MANY PEOPLE ARE HAVING A PROBLEM WITH THEIR FORD VEHICLE WINDOW REGULATORS THAT THIS SHOULD BE A RECALL. I KNOW THAT AFTER A CERTAIN YEAR FORD HAD CHANGED THE WAY POWER WINDOWS WORKED. WELL, NOW THE WINDOW CABLE ON BOTH BACK WINDOWS HAS SNAPED. I WOULD LIKE TO CONTACT FORD TO MAKE A COMPLAINT AND TO SUGGEST A RECALL FOR THE WINDOW REGULATORS ON THE 2002 FORD EXPLORERS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323580April 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTS HARD AND THE O/D LIGHT IS STARTING TO BLINK AND BY READING UP ON THIS SEVERAL COMPLAINTS ARE BEING MADE AND FORD SHOULD ADDRESS THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323455April 2, 2010
AIR BAGS
I HAVE A 2002 FORD EXPLORER. FOR THE LAST 2 YEARS THE AIR BAG LIGHT IS COMING ON AND OFF. FINALLY I TOOK IT FOR INSPECTION AND IT DIDN'T PASS BECAUSE THE LIGHT WAS ON AND IS A SAFETY ISSUE CONCERN. I CONTACTED FORD MOTOR COMPANY AND BECAUSE THERE IS NO A RECALL THEY WOULD NOT FIX THE PROBLEM, DESPIDE OF ALL HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. PROBABLY WAITING TILL SOMEONE DIE...TOYOTA IS THE BEST EXAMPLE OF IGNORING PROBLEMS LIKE THIS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323403April 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 FORD EXPLORER XLT 4X4 4.0L SOHC. TRANSMISSION BROKEN IN 3RD FEAR. OD LIGHT STARTING FLASHING WITH NO WARNING AND THEN TRANSMISSION BROKE. THE CAR HAS 120,000 MILES ON IT. I HAD A PROBLEM WITH THE TRANSMISSION AT AROUND 75,000 MILES. I TOOK IT TO THE FORD DEALER. IT WAS COVERED UNDER MY EXTENDED WARRANTY. NOW THE TRANSMISSION BROKE AGAIN. 2,400. - 3,000 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323397April 1, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY ACCELERATED. SHE APPLIED BOTH FEET TO THE BRAKE PEDAL BUT THE REAR TIRES WERE SMOKING AND THE VEHICLE BEGAN SPINNING OUT OF CONTROL UNTIL SHE TURNED OFF THE IGNITION TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE FAILURE COULD NOT BE DUPLICATED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 63,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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