Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#731643September 16, 2000
TIRES
I REPORTED HAVING PROBLEMS WITH MY TIRES TO PULLIAM FORD AND FIRESTONE DEALERS. I RECIEVED A COLD SHOULDER AND A GENERAL LACK OF CONCERN FOR MY SITUATION OR MY WELLFARE. TWO DAYS LATER I NEARLY KILLED MYSELF ON THE WAY TO WORK WHEN MY LEFT RIGHT TIRE EXPLODED AND CAME OF THE RIM FOR NO APPARENT REASON. I HAD MY COMPLAINT FORMALLY DOCUMENTED MY FORD MOTOR COMPANY'S HEADQUATERS ON 9/12/2000, THE BLOWOUT OCCURED TWO DAYS LATER. I HAD BEEN EXPERIENCING PROBLEMS SUSTAINING AIR PRESSURE IN ALL FOUR OF MY TIRES WEEKS PREVIOUS. I ALSO HAD MY TIRE INSPECTED FOR THE PROBLEM BY FORD WHO TOLD ME I HAD KNOW PROBLEM. THE TIRE THAT BLEW WAS NOT OF THE TYPE LISTED ON THE RECALL MEANING THE DOT # DID NOT START WITH VD. I HAVE REPORTED MY EXPERIENCE( BLOWOUT) TO PULLIAM FORD THIS MORNING AND RECIEVED ONCE AGAIN LACK-LUSTER SERVICE AND A DIRECT REFUSAL TO ASSIST ME IN PROVIDING A SAFE VEHICLE FOR MINE AND MY FAMILY'S DISPOSAL. I CAN ONLY IMAGINE THE CONSEQUENCES HAD I BEEN GOING FASTER THAN 50 MILES PER HOUR, UP TO THIS POINT I JUST WANTED A SAFE VEHICLE BUT, NOW I FEEL AS IF WELL BEING HAS BEEN PUT AT RISK WHEN IT COULD HAVE BEEN AVOIDED WITH LITTLE COST BY THESE COMPANIES IN WHICH I INVESTED MY FAITH. PLEASE HELP!( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731644September 16, 2000
TIRES
I REPORTED HAVING PROBLEMS WITH MY TIRES TO PULLIAM FORD AND FIRESTONE DEALERS. I RECIEVED A COLD SHOULDER AND A GENERAL LACK OF CONCERN FOR MY SITUATION OR MY WELLFARE. TWO DAYS LATER I NEARLY KILLED MYSELF ON THE WAY TO WORK WHEN MY LEFT RIGHT TIRE EXPLODED AND CAME OF THE RIM FOR NO APPARENT REASON. I HAD MY COMPLAINT FORMALLY DOCUMENTED MY FORD MOTOR COMPANY'S HEADQUATERS ON 9/12/2000, THE BLOWOUT OCCURED TWO DAYS LATER. I HAD BEEN EXPERIENCING PROBLEMS SUSTAINING AIR PRESSURE IN ALL FOUR OF MY TIRES WEEKS PREVIOUS. I ALSO HAD MY TIRE INSPECTED FOR THE PROBLEM BY FORD WHO TOLD ME I HAD KNOW PROBLEM. THE TIRE THAT BLEW WAS NOT OF THE TYPE LISTED ON THE RECALL MEANING THE DOT # DID NOT START WITH VD. I HAVE REPORTED MY EXPERIENCE( BLOWOUT) TO PULLIAM FORD THIS MORNING AND RECIEVED ONCE AGAIN LACK-LUSTER SERVICE AND A DIRECT REFUSAL TO ASSIST ME IN PROVIDING A SAFE VEHICLE FOR MINE AND MY FAMILY'S DISPOSAL. I CAN ONLY IMAGINE THE CONSEQUENCES HAD I BEEN GOING FASTER THAN 50 MILES PER HOUR, UP TO THIS POINT I JUST WANTED A SAFE VEHICLE BUT, NOW I FEEL AS IF WELL BEING HAS BEEN PUT AT RISK WHEN IT COULD HAVE BEEN AVOIDED WITH LITTLE COST BY THESE COMPANIES IN WHICH I INVESTED MY FAITH. PLEASE HELP!( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731525September 15, 2000
TIRES
MY TIRES ARE VIBRATING AT HIGH SPEEDS OF 50MPH OR MORE. FIRESTONE REFUSES TO REPLACE THEM. I TRAVEL TO SOUTH CAROLINA AND OHIO OFTEN. I AM AFRAID OF THESE TIRES AND WANT THEM REPLACED.*AK( DOT NUMBER: TIRE SIZE: P255/70416 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870659September 15, 2000
VEHICLE SPEED CONTROL:LINKAGES
CONSUMER WAS TRAVELING ABOUT 30MPH ON HIGHWAY AND PRESSED THE ACCERLERATOR PEDAL, AND CAR ACCELERATED INTO FULL SPEED AFTER HE TOOK FOOT VEHICLE OFF ACCELERATOR PEDAL. THEN, HE SHIFTED INTO NEUTRAL, AND ENGINE R.P.M. INCREASED UP IN HIGH SPEED. HE TURNED VEHICLE OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731372September 14, 2000
TIRES
I WAS DRIVING ON THE FREEWAY AT ROUGHLY 70MPH,WHEN I HEARD A NOISE COMING FROM THE DRIVERS SIDE REAR TIRE. AS I PULLED OFF TO SAFETY, I REALIZED THE TIRE WAS BUBBLED AROUND THE RIM, NOT NOTICING ANY PUNCTURES, I PUT THE SPARE ON. I AM VERY UPSET KNOWING THAT THERE ARE ONLY 25,000 MILES ON MY LEASED VEHICLE & I HAD TO REPLACE TIRES SO SOON. I DO BELIEVE THERE WAS A DEFECT IN THE TIRE ITSELF. THANKFULLY MY FAMILY IS OKAY KNOWING THAT SUV'S WILL ROLL OVER DUE TO A TIRE BLOW OUT.( DOT NUMBER: W2.... TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870498September 14, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER'S TIRES ARE PEELING. CONSUMER WILL SEND MORE/ ADDITIONAL INFORMATION. FIRESTONE WILDERNESS#AT TIRES.CONSUMER WAS INSIDE OF THE FORD DEALERSHIP. A LAWYER IN FRONT OF CONSUMER ALSO HAD FIRESTONE WILDERNESS#AT TIRES PEELING, AND FORD SERVICE PERSON TOLD HER THAT SHE COULDN'T REPLACE TIRES BECAUSE THEY WERE NOT FROM #DOT VD PLANT. HER CONCERN AT THIS TIME WAS TO RECALL ALL FIRESTONE TIRES, TO DO THE RIGHT THING. THERE WERE OTHER TIRES PEELING THAT WERE FROM OTHER TIRE PLANTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870514September 14, 2000
TIRES:TREAD/BELT
WHILE DRIVING, FIRESTONE WILDERNESS AT TIRE P235/75R15 STARTED SOUNDING FUNNY, THEN IT POPPED OF THE RIM AND TIRE WENT FLAT, WHEN TIRE WAS TAKEN TO FORD DEALER, THEY SAID IT WASN'T THEIR PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870516September 14, 2000
TIRES
PE00020; ORIGINAL TIRES ON A FORD, EXPLORER, 1999, P235/75R15, DOT W2HL1PLO19. DRIVER'S REAR TIRE BLEWOUT. CONSUMER TOOK IT TO FIRESTONE, AND THEY GAVE CONSUMER ANOTHER TIRE. CONSUMER WOULD LIKE FREE TIRES, JUST LIKE EVERYONE ELSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731345September 13, 2000
TIRES
ALTHOUGH MY TIRES HAD NOT YET FAILED, I WAS COMPELLED TO REPLACE THEM WITH GOODYEAR WRANGLER RT/S TIRES. THIS WAS DONE AT MY OWN EXPENSE. THE FIRESTONE DEALER THAT I WENT TO FOR THE INSPECTION DID NOT EVEN LOOK CLOSELY AT THEM. HE SIMPLY GLANCED AT ONE TIRE AND SAID "THOSE ARE 16 INCH TIRES AND THEY HAVEN'T BEEN RECALLED. THEY'RE FINE." THEY DON'T LOOK FINE TO ME. THERE ARE AT LEAST 34 INCIDENTS OF MY SIZE TIRE ON YOUR COMPLAINTS SPREADSHEET. THERE COULD BE AS MANY AS 89 OF THEM. THAT IS ENOUGH FOR THESE TIRES TO BE ADDED TO YOUR CONSUMER ADVISORY LIST. IT'S YOUR RESPONSIBILTY TO PROTECT US FROM THIS KIND OF DESIGN FLAW. PLEASE PREVENT FURTHER DEATHS BY RECOMMENDING THE RECALL OF EVERY TIRE THAT'S ON THE COMPLAINT LIST. BEST REGARDS, LYLE GEURIN. *AK( DOT NUMBER: VNCU1PX438 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731270September 13, 2000
TIRES
HAVING SAME PROBLEM WITH WILDERNESS HT AS PREVIOUS VEHICLE WITH WILDERNESS AT. NOISE & VIBRATION. *AK( DOT NUMBER: VDHL TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#731292September 13, 2000
TIRES
I WANTED TO NOTE THAT ON 4 DIFFERENT OCCASIONS I HAVE HAD BLOWOUTS. FOR NO APPARENT REASON. STARTING IN SEPTEMBER OF 1999 AND DATING THROUGH APRIL OF 2000. I HAVE THE RECEIPTS FOR THE TIRES THAT I HAVE REPLACED, BUT LOOKING AT THEIR REIMBURSEMENT POLICY THEY MAY NOT REIMBURSE ME. I FEEL VERY UNSAFE IN THIS VEHICLE! I HAVE TAKEN IT IN FOR THE TEST AND THEY ARE STATING I STILL HAVE 2 OF THE TIRES ON FROM THE PLANT OF THE RECALL. I AM REQUESTING ALL FOUR TIRES BECAUSE OF THE CUSTOMER SERVICE I HAVE RECEIVED FROM THESE PEOPLE. BASICALLY THEY DON'T CARE. I WANT A TOTALLY DIFFERENT BRAND. I UNDERSTAND THAT I AM ONE OF MANY, BUT THEY HAVE YET TO CONTACT ME OR ANSWER ANY OF MY QUESTIONS PERTAINING TO THIS. I HAVE CALLED AND LEFT NUMEROUS MESSAGES ALSO SENT NUMEROUS EMAILS AND STILL HAVE NO RESPOND. PLEASE CAN YOU HELP ME. I DON'T KNOW THE DOT NUMBERS ON THE TIRES THAT I REPLACED, BUT I FEEL WITH AS MANY PROBLEMS THAT I HAVE HAD -THEY MUST BE FROM THAT PLANT. PLEASE RESPOND TO ME WHAT, IF ANY RESULTS WILL BE TAKEN. I WILL ALSO NOTIFY PHIL LONG FORD ONCE AGAIN. THANK YOU, PAULA DAY. *AK( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731294September 13, 2000
TIRES
THIS TIRE BLEW APART AT 70 MPH, AND CAUSED THE VEHICLE TO NEARLY ROLL OVER, AND I WAS INJURED.. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#870394September 13, 2000
TIRES:TREAD/BELT
CONSUMER REPLACED ALL 5 FIRESTONE WILDERNESS AT TIRES P235/75R15 DOT W2HL DUE TO HEARING A HUMMING NOISE WHILE DRIVING, TIRES ONLY HAD 18000 MILES ON THEM WHEN THEY WERE REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900047September 12, 2000
TIRES:TREAD/BELT
FIRESTONE: INSD CLAIMS HE HAS DEFECTIVE/WILDERNESS TIRES WHICH LIKELY CAUSED HIS SON TO FLIP VEHICLE (ONE CAR LOSS), HLDING VEH AT SADISCO, PLEASE ADVISE. (CLAIM# 59-V524-541) *MW
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#6900060September 12, 2000
TIRES:TREAD/BELT
V1 TRAVELING ON E W CONNECTOR RD. IN THE RAIN, THE TIRE BLEW OUT AND THE VEHICLE WENT OFF THE ROAD. P235/75/R15 FIRESTONE. (CLAIM# 01-6162-088) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900080September 12, 2000
TIRES:TREAD/BELT
GOING UP A GRADE WITH MOTORHOME TOWING THE 99 EXPLORER & NOTICED SMOKE COMING FROM THE BACK END. COULDNT PULL OVER TILL DOWN THE GRADE & THEN THE MOTORHOME STARTED SWERVING BACK & FORTH & THE EXPLORER WAS ALSO SWERVING BADLY. BY THE TIME HE GOT DOWN THE GRADE HE SWERVED & WENT UP AN EMBANKMET & BACK DOWN & OFF THE ROAD THE FORD'S TIRE BLEW OFF RIM COMPLETELY CAUSING DAMAGE TO SEAL BETWEEN TIRE & BODY, REAR VIEW MIRROR, LEFT REAR DOOR ON MOTOHOME & MORE REC'D CALL FROM INSD-HE STATES HE WILL GOING HOME TO YERINGTON NEXT WEEK AND WILL GET IN TOUCH W/HIS AGENT RE: DAMAGE TO HIS VEH AND SUB. INSD STATES THAT FIRESTONE IN NEWPORT (?) REPLACED ALL 5 TIRES, UPGRADES THEM, BUT INSD WAS CHARGED FOR SOME THE REPLACEMENT FOR THE TIRE THAT BLEW WAS PAID FOR IN FULL BY FIRESTONE-INSD WOULD LIKE TO GO THRU HIS OWN POLICY AND SUB FIRESTONE. (CLAIM# 28-3063-120) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900081September 12, 2000
TIRES:TREAD/BELT
LOSS RESULTED FROM A BLOWN FIRESTONE WILDERNESS AT P235/75R15. I HAVE THE TIRE IN MY POSESSION. PLEASE LET ME KNOW WHO TO CONTACT WITH FIRESTONE FOR SUB DOTVDHL P235. (CLAIM# 43-R536-759) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900089September 12, 2000
TIRES:TREAD/BELT
TIRE BLOW OUT TIRES ARE FIRESTONE AT WILDERNESS, P235-R75R15, MADE IN DECAITUR IL PLANT, INS'D BROUGHT HIS EXPLORER IN 10/99. (CLAIM# 06-5306-611) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900094September 12, 2000
TIRES:TREAD/BELT
FIRESTONE: INSURD'S TIRE BLEW CAUSING HIM TO LOSE CONTROL OF VEH. HITTING 3 OTHER CARS. ONE OTHER PERSON OT HER THAN INSRD WAS TAKEN TO HOSP. POLICE REPORT IS AVAIL. DAMAGE TO OTHER VEH. AND DRIVERS UNKNOWN. INFO. GIVEN BY WIFE. I/D TIRMOMG ROGJT PMTP RT 31 S. MADE A WIDE RIGHT TURN AND STRUCK A LANE MARKER BLOWING OUT HIS LEFT FRONT TIRE. REVIEWED CSR PHOTOS TIRE IS A WILDERNESS. (CLAIM# 46-0299-589) *MW
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#6900098September 12, 2000
TIRES:TREAD/BELT
THIS VEHICLE HAD TWO TIRES BLOW OUT. IS IT POSSIBLE THAT THE FIRESTONE WILDERNESS TIRES COULD ALSO BLOW OUT WITHOUT A TREAD SEPARATION? THE VEHICLE WAS REPAIRED. (CLAIM# 43-R369-551) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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