Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#732313September 23, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SUSPENSION
SOME OF THE ROLLOVER PROBLEMS COULD BE ATTRIBUTED NOT ONLY TO FIRESTONE TIRES BUT THE STEERING WHICH OVERSTEERS, IS AS SENSITIVE AS THE POWER STEERING IN THE 1950 7 1960'S. SUGGEST YOU LOOK INTO THIS. THIS VEHICLE HANDLES VERY POORLY ON WET ROADS AND SMALL PUDDLES, IT WANTS TO GO WHEREEVER IT FEELS LIKE. SUGGEST YOU LOOK INTO THIS. SHOULD ALSO HAVE THE EXTREMELY HIGH CENTER OF GRAVITY LOOKED AT CLOSELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732362September 23, 2000
TIRES
TIRE BROKE IN BELT WHILE DRIVING ON A GRAVEL ROAD. THIS IS THE NINTH FAILURE OF THESE TIRES AND FAR EXCEEDS ANY FAILURE RATE I 'VE EVER HAD IN SIMILAR DRINVING CONDITIONS. THIS IS TWO OF FIVE TIRES THAT HAVE GONE FLAT WHILE DRIVING. THE SUSPENSION IS SMOOTH ENOUGH TO ALLOW DRIVING ON A NEARLY FLAT TIRE AND TI THINK THIS IS WHY THE SMA;LLER TIRES ARE FAILING AS WELL. THESE PRODUCTS ARE UNSAFE AND CERTAINLY ARE NOT "ALL TERRAIN" BUT AWFULLY TENDER INSTEAD. *AK( DOT NUMBER: W2CUIPX458 TIRE SIZE: P255R/7016 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871277September 22, 2000
TIRES:TREAD/BELT
PE00 020 ; TWO WEEKS AGO LEFT FRONT DRIVER'S SIDE TIRE WAS DEFLATING. THERE WAS A LEAK INSIDE OF THE TIRE. ALSO, HE HAS CONTACTED FIRESTONE, AND THE ATTENDANT PUT HIM ON A LIST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871155September 21, 2000
VISIBILITY:GLASS, SIDE/REAR
REAR WINDSHIELD EXPLODED AND SHATTERED WHILE DRIVING WITH PASSENGER'S WINDOW DOWN. FORD CANNOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871161September 21, 2000
TIRES:TREAD/BELT
WHILE TRAVELING AT 55 MPH AND WITHOUT ANY INDICATION TIRE HAD A BLOWOUT AND SEPARATED. *AK THE RIGHT FRONT TIRE BLEW OUT AND SPLIT IN HALF. THE TIRE WAS FIRESTONE WZHL1PY. THE TIRE WAS SMOKING AFTER BLOW OUT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554859September 20, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES WERE SEPARATING AND THE DEALER DID NOT HAVE ANY REPLACEMENT TIRES IN STOCK (DOT # DOT VDHL), CONSUMER REPLACED THE TIRES AND REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554932September 20, 2000
TIRES:TREAD/BELT
REAR DRIVERS SIDE FIRESTONE WILDERNESS AT TIRE EXPERIENCED PLY SEPARATION IN SIDEWALL AREA AND CONSUMER HAD THE TIRES REPLACED, CONSUMERS TIRES WERE INCLUDED IN RECALL 00T-005 AND TOOK VEHICLE TO FIRESTONE TO HAVE THEM REPLACED BUT SINCE FIRESTONE HAD NO TIRES CONSUMER TOOK VEHICLE TO COMPETITORS DEALER AND HAD ALL FOUR TIRES REPLACED, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554937September 20, 2000
TIRES:TREAD/BELT
DEALER ADVISED CONSUMER TO INSPECT THE FIRESTONE WILDERNESS AT TIRES DUE TO THE MEDIA ATTENTION, CONSUMER FOUND THAT THE LEFT FRONT TIRE HAD A SIZEABLE BUBBLE ON THE INSIDE WALL PRIOR TO OFFICIAL BULLETINS, CONSUMER REPLACED ALL FOUR TIRE AND REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554933September 20, 2000
TIRES
FIRESTONE TIRE DELAMINATED CAUSING VEHICLE TO ROLLOVER AND INJURE 2 CONSUMERS. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#554834September 19, 2000
SUSPENSION:FRONT, TIRES:TREAD/BELT
THE FIRESTONE TIRES ON THE VEHICLE WERE REPLACED DUE TO RECALL, PRIOR TO RECALL REPLACEMENT THE VEHICLE EXPERIENCED PROBLEMS WITH ROAD HANDLING AND FRONT END ALIGNMENT,AFTER TIRE REPLACEMENT THE VEHICLE STILL HAD TROUBLE WITH THE FRONT END ALIGNMENTS, CONSUMER IS CONCERNED THAT THE PROBLEMS ARE NOT JUST RELATED TO THE TIRES BUT THE FRONT END SUSPENSION AS WELL. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554829September 19, 2000
TIRES:TREAD/BELT
CONSUMERS FIRESTONE WILDERNESS AT TIRE (P235/75R15) WERE VERY LOUD WHILE DRIVING AND EXPERIENCED FINE CRACKING ON ALL THE TIRES WERE THE TREAD ATTACHES TO THE TIRE WALL, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870960September 19, 2000
TIRES:TREAD/BELT
PE00 020; TIRE TREAD SEPARATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870962September 19, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WENT TO FORD FOR INSPECTION OF TIRES AND MECHANIC TOLD HIM THAT HIS TIRES WERE FINE. HE WENT TO FIRESTONE, AND THE ATTENDANT TOLD HIM THAT IT WOULD TAKE FOUR TWO SIX WEEKS FOR TIRES. TIRES ARE FIRESTONE, P2357515 #AT, #DOT VD. THERE WERE NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870966September 19, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING 55MPH ON HIGHWAY, AND SAID THAT VEHICLE DIDN'T FEEL RIGHT. THERE WERE CRACKS ALL AROUND VEHICLE. FIRESTONE WILDERNESS#AT, P2357515 #DOT W2HL. CONSUMER HAS NOTIFIED FIRESTONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731882September 19, 2000
TIRES:TREAD/BELT
TIRE BLEW OUT AT 45MPH, 2 INCH RIP IN CENTER OF TREAD, NO OBJECTS IN TIRE, SIDEWALL BUBBLED( DOT NUMBER: VDHL TIRE SIZE: 255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731910September 19, 2000
TIRES:TREAD/BELT
I BELIEVE TIRE BLEW-OUT CAUSING A 90 DEGREE TURN WHICH THEN ROLLED OVER TOTALING THE VEHICLE( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#870775September 18, 2000
TIRES:TREAD/BELT
PE00-020; TIRE SIZE P23575R15, DOT W2HL1PY468, ORIGINAL EQUIPMENT ON A 1999, FORD, EXPLORER WITH 17,000 MILES. 2 OUT OF 4 TIRES ARE DRY ROTTING RIGHT WHERE THE TREAD MEETS THE SIDEWALL. FIRESTONE STATED THAT IT IS VERY UNUSUAL . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731700September 17, 2000
TIRES
THE TIRES ARE GETTING LOUDER AND ROUGHER ON THE ROAD. IF THIS IS NORMAL I WANT A WRITTEN GARUNTEE( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731709September 17, 2000
TIRES
THE SIDE-WALLS OF THE ORIGINAL TIRES ARE SPLITTING. YOU CAN SEE PAST THE RUBBER AND INTO THE TIRE ITSELF. HAVE SPOKEN TO SERVICE TECH'S AND THEY ADVISE THIS IS NOT A GOOD THING. I HAVE REPLACED THESE TIRES, BUT STILL HAVE THE ORIGINAL TIRES. FORD, NOR FIRESTONE, WILL DO ANYTHING ABOUT THE SPLITTING OF THE TIRE AND I AM UNABLE TO GET MY MONEY BACK THAT I HAVE PAID OUT. I WAS NOT EXPECTING TO REPLACE THESE TIRES FOR AT LEAST ANOTHER TWO YEARS. I TRAVEL ALOT IN THIS VEHICLE, WITH MY 20 MONTH OLD DAUGHTER, AND I WAS NOT GOING TO WAIT TO BECOME A STATISTIC BEFORE REPLACING THESE TIRES. CAN ANYONE HELP TO GET THESE TIRES PUT ON FIRESTONES RECALL?( DOT NUMBER: W2HL TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731625September 16, 2000
TIRES
FIRESTONE PREVIOUSLY REPLACED FRONT TIRES DUE TO OTHER DEFECTS. REAR TIRES INVOLVED IN RECALL. FIRESTONE WILL REPLACE REAR TIRES ONLY WITH OTHER BRAND (GENERAL). HAVE BEEN ADVISED BY FORD NOT TO HAVE UNMATCHED TIRES ON VEHICLE. FIRESTONE CLAIMS NO WILDERNESS AT AVAILABLE IN THIS AREA FOR "8 TO 12 MONTHS". FAMILY DOES A LOT OF TRAVELING BETWEEN HERE AND N.Y. AND FLORIDA. NEED HELP RESOLVING THIS ISSUE. THANK YOU.( DOT NUMBER: VD TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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