Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#734380October 15, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#734172October 12, 2000
TIRES:SIDEWALL
I HAVE A 99 FORD EXPLORER WITH THE 235 75R15 WILDERNESS AT TIRES. THE DOT CODE IS FROM WILSON NC NOT THE DECATUR PLANT. HOWEVER, I HAVE NUMEROUS CUTS ON THE SIDEWALL BELOW THE TREAD AND ABOVE THE LETTERING. IF YOU WILL REVIEW YOUR DATABASE, THERE ARE AT LEAST 46 COMPLAINTS OF TIRE PROBLEMS (I.E. CUTS, BLOWOUTS, BUBBLES, ETC) FROM THE WILSON PLANT WITH THE 235 75 R15 WILDERNESS AT TIRES. THIS DOES NOT INCLUDE THE HUNDREDS OF 235 75R 15 LISTINGS, WHERE THE TIRES WERE NOT PROPERLY IDENTIFIED WITHIN YOUR DATABASE. THE NUMBER COULD BE HIGHER. FIRESTONE SAYS THE CUTS ARE DUE TO OZONE. ALTHOUGH THE TIRES ON MY SUV ARE NOT ON RECALL, I HAVE REPLACED THEM AND WILL HOLD THEM IN CASE THE RECALL IS WIDENED. HOPEFULLY SOMEDAY IT WILL BE. (DOT NUMBER: WH2L TIRESIZE: 23575R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734159October 12, 2000
TIRES, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
MY FAMILY AND I ARE AFRAID TO RIDE IN THIS VEHICLE. (DOT NUMBER: VD TIRESIZE: 235/75/R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872907October 12, 2000
TIRES:TREAD/BELT
CONSUMER'S FRONT AND REAR LEFT TIRES BLEW OUT, CAUSING HIM TO FLIP 5 TIMES, ENDING UPSIDE DOWN IN A CANAL, BREAKING NOISE AND BURSTING HEAD OPEN.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#734063October 11, 2000
TIRES
REAR LEFT TIRE BLOW OUT.*AK (DOT NUMBER: W2H TIRESIZE: 235/75R/15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555882October 10, 2000
TIRES:TREAD/BELT
NOISY FIRESTONE WILDERNESS AT TIRES WERE REPLACED UNDER RECALL 00T005, CONSUMER WAS NOT SATISFIED WITH THE REPLACEMENT TIRES AS THEY WERE NOT THE SAME QUALITY OF THE TIRES BEING REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733765October 9, 2000
TIRES
I HAVE THE WILDERNESS AT P235/75R15 TIRES ON MY 1999 FORD EXPLORER; HOWEVER, THEY ARE NOT THE ONES THAT WERE MADE AT THE DECAUTER, IL PLANT. WHAT ARE WE SUPPOSE TO DO? WE HAVE THE EXACT TIRE THAT IS BEING RECALLED, EXCEPT IT WAS MADE AT A DIFFERENT PLANT. ALL TIRES SHOULD BE RECALLED. PLEASE CONTACT ME TO DISCUSS. (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872548October 9, 2000
TIRES:TREAD/BELT
VEHICLE TAKEN TO DEALER FOR TIRES TO BE INSPECTED, AND WAS INFORMED OF TWO CUTS AROUND THE SIDEWALL.TIRE WAS NOT PART OF RECALL. MOUNTED ON A 1999 FORD, EXPLORER; ORIGINAL EQUIPMENT, P235/75R15, DOT# W2HL. CONSUMER PAID FOR ANOTHER TIRE. TIRE IS AVAILABLE FOR ANALYSIS. PLEASE FEEL FREE TO PROVIDE FURTHER DETAILS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733587October 6, 2000
TIRES:SIDEWALL
WHEN INSPECTING THESE TIRES I FOUND SMALL CRACKS IN THE SIDEWALL AND AN OBVIOUS SPLIT IN THE VICINITY OF WHERE THE SIDEWALL AND TREAD MEET. I HAVE HAD THEM INSPECTED AT A FIRESTONE DEALER WHO, AFTER ONLY LOOKING AT THE SIZE, SAID THEY WERE FINE. HE WOULD NOT PROVIDE ANYTHING IN WRITING STATING MY TIRES WERE SAFE OR ROAD WORTHY. I HAVE CONTACTED FORD AND FIRESTONE NUMEROUS TIMES WITH NO SATISFACTION. THESE TIRES WERE MANUFACTURED IN THE DECATUR PLANT. I STRONGLY FEEL THESE TIRES SHOULD BE INCLUDED IN THE RECALL. THESE TIRES HAVE NOT FAILED (BLOWN OUT) YET, HOWEVER I BELIEVE IT IS ONLY A MATTER OF TIME. I STRONLY URGE THE NHTSA TO RECALL THESE TIRES BEFORE THESE INDICATIONS OF EMINENT FAILURE LEAD TO A BLOW OUT AND THE LOSS OF MORE LIFE...NAMELY A MEMBER OF MY FAMILY.*AK (DOT NUMBER: VD TIRESIZE: 25570R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733629October 6, 2000
SUSPENSION:FRONT
FROM NEW WE HAVE COMPLAINED ABOUT THE CAR WANDERING AT FREEWAY SPEEDS, IT FEELS LIKE YOU HAVE LIMITED CONTROL OF THE CAR. ALSO THERE IS A VIBRATION ON THE STEERING AS IF THE WHEELS ARE UNBALANCED. THE PROBLEM ACTUALLY GOT WORSE AFTER THE TIRES WHERE REPLACED AS MY CAR WAS ONE OF THE CARS WHICH HAD THE RECALLED FIRESTONE TIRES ON IT. ITS BEEN TO THE DEALER ON 4 OCCASIONS AND THEY CANNOT SOLVE THE PROBLEM, THEY ARE NOW CALLING IN THE FORD ENGINEERS TO TRY AND SOLVE THE PROBLEM. WE HAVE ALSO HAD A SUSPENSION SQUEEK WHICH OCCURS WHEN YOU ARE DRIVING NORMALLY AND ALSO ON BUMPY ROADS.THE CAR HAS BEEN IN 4 TIMES AS WELL AND THE DEALERS HAVE JUST LUBED THE SUSPENSION, THE SQUEEK IS BACK AFTER A DAY OR SO, THE DEALERS ALSO CANNOT SOLVE THE PROBLEM, AND FIND SOME LOVELY EXCUSES AS TO WHY THERE IS A SQUEEK IE AFTER MARKET RUNNING BOARDS. THE FRONT BRAKES HAD A VIBRATION AND THE DEALER FOUND THE ROTORS OUT OF ROUND AND SKIMMED THEM. WHEN I QUERIED WHY THEY DID NOT REPLACE THE ROTORS, I WAS INFORMED IT WAS NORMAL FOR ROTORS TO GO OUT OF ROUND,THIS HAS NEVER HAPPENED ON ANY OF MY OTHER CARS SO I FIND THIS A POOR EXCUSE. THERE HAVE BEEN OTHER PROBLEMS AS WELL WITH THIS CAR AND I FEEL THE DEALERS HAVE HAD ENOUGH ATTEMPTS TO REPAIR THE CAR,AND ITS TIME FOR FORD TO TAKE THIS CAR BACK AND GIVE ME A NEW ONE,OR REFUND ME MY MONEY SO THAT I CAN GO AND PURCHASE SOMETHING ELSE.I BOUGHT A NEW CAR SO THAT I WOULD NOT HAVE TO WORRY ABOUT BRAKE DOWNS ECT AND BECAUSE NEW CARS ARE SUPPOSED TO BE SAFER. THIS IS NOT THE CASE WITH THIS FORD EXPLORER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555437October 5, 2000
PARKING BRAKE, STRUCTURE:BODY:BUMPERS
ONE WHEEL EMERGENCY BRAKE DESIGN ISN'T SUFFICIENT TO HOLD ON STEEP HILLS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733477October 4, 2000
TIRES
MY FORD HAS THE WILDERNESS AT P255/70R16 TIRES ON IT. AFTER DOWNLOADING YOUR DATABASE - I AM AFRAID TO DRIVE MY VEHICLE. I HAVE TWO SMALL CHILDREN AND AFTER READING YOUR DATABASE, I COUNTED AT LEAST 100 INCIDENTS ON THAT REPORT INVOLVING THE P255/70R16 TIRES. ARE THEY GOING TO BE PUT ON THE ADVISORY PAGE? I JUST BOUGHT THIS TRUCK (USED) I THOUGHT IT WAS MY DREAM TRUCK AND I CAN NOT EVEN DRIVE IT. I CAN'T AFFORD NEW TIRES NOW - EVEN PRORATED. IS THEIR ANY AVENUE FOR ME? THE DOT # STARTS WITH A 'W2' SAME AS THE P235/70R16 ADVISORY, DOES THAT HELP ME OUT ANY? WILL THEIR BE AN UPDATE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872203October 4, 2000
AIR BAGS
INTERMITTENTLY AIRBAG SENSOR LIGHT WILL STAY ILLUMINATED WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO REPAIR VEHICLE SEVERAL TIMES.*AK THE VEHICLE HAS BEEN SERVICED 7 TIMES FOR THE SAME PROBLEM. THE OWNER IS WORRIED THAT THE AIR BAG MAY DEPLOY ANYTIME OR MAY NOT DEPLOY DURING ACCIDENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872248October 4, 2000
TIRES:TREAD/BELT
PE-00-020 - TIRE SIZE P23575R15, DOT NUMBER NOT AVAILABLE. TIRES WERE REPLACED UNDER FIRESTONE RECALL, TIRES HAD LESS THEN 100 MILES ON THEM. WHEN DRIVING ON THE HIGHWAY AT 50 MPH, RIGHT PASSENGER'S SIDE REAR TIRE SUDDENLY DEFLATED WITHOUT PRIOR WARNING WHICH CAUSED DRIVER TO LOSE CONTROL. TIRE WAS INSPECTED, AND WAS DETERMINED THAT TIRE WAS DEVELOPING CRACKS/STARTED TO SEPARATE AT SIDEWALL. TIRES WERE REPLACED AT ROCHESTER AUTO IN WEBSTER NEW YORK 716-787-1700. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555817October 3, 2000
TIRES
FIRESTONE TIRES WERE CUPPING CAUSING VIBRATION IN THE STEERING, EXCESSIVE NOISE AND ROUGH RIDE, CONSUMER TIRES ARE NOT INCLUDED IN THE RECALL BUT HE BELIEVES THEY SHOULD BE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555841October 3, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRE EXPERIENCED TREAD SEPARATION, CONSUMER WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555844October 3, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS TIRE EXPERIENCED BLOWOUT, CONSUMER WANTS REIMBURSEMENT FOR BLOWOUT TIRE PRIOR TO RECALL AND FOR TIRES HE REPLACED AFTER RECALL 00T005. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555608October 3, 2000
TIRES
FIRESTONE WILDERNESS AT TIRES EXPERIENCED BLOWOUT, CONSUMER WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555536October 3, 2000
TIRES:TREAD/BELT
CONSUMER, AT OWN EXPENSE, REPLACED RECALLED FIRESTONE TIRES DUE TO DEALER NOT HAVING TIRES IN STOCK AND WANTS FULL REIMBURSEMENT FOR REPLACEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872152October 3, 2000
TIRES:SIDEWALL
PE00-020; ORIGINAL EQUIPMENT ON FORD, EXPLORER, 1999, P23575R16, DOT W2HL WITH 23000 MILES. FRONT RIGHT TIRE HAS DEVELOPED TWO PIN HOLES ON THE OUTER WALL, CAUSING A SLOW LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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