Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10399532May 9, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT ATTEMPTED TO ACTIVATE THE WINDSHIELD WIPER BUT IT WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THE GENERIC ELECTRONIC MODULE NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC ADVISED OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V072000 (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS). THE DEALER WAS NOTIFIED AND STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND COULD NOT FIND ANY FURTHER INFORMATION ABOUT THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393748March 30, 2011
SEATS
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT WOULD NOT STAY IN THE UPRIGHT POSITION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE BOLTING OF THE SEAT FAILED DUE TO THE WEIGHT CAPACITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392135March 18, 2011
SEATS:FRONT ASSEMBLY:RECLINER
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS LITTLE SUPPORT FOR THE DRIVER SIDE SEAT BACK AND WHILE DRIVING 35 MPH, THE SEAT FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V281000 (SEATS:FRONT ASSEMBLY:RECLINE) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS HOWEVER, THE CONTACTS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384377February 24, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT AFTER PLACING A NEW BATTERY IN THE VEHICLE, THE ANTI-THEFT SYSTEM DID NOT RECOGNIZE HIS KEYS. HE WAS UNABLE TO START THE VEHICLE UP; THE KEYS WOULD TURN BUT THE ENGINE WOULD NOT START. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383020February 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY FORD EXPLORER "O/D OFF" LIGHT FLASHES AND IT HAS PROBLEMS SHIFTING INTO 2ND AND 5TH GEAR. FROM WHAT I UNDERSTAND MY TRANSMISSION COULD GO OUT AT ANY MINUTE, COSTING THOUSANDS TO REPAIR. IF I AM DRIVING ON A CROWDED HIGHWAY OR MERGING THIS COULD BE DANGEROUS. I HAVE READ COUNTLESS COMPLAINTS ON OTHER WEBSITES. THIS IS A COMMON PROBLEM AND FORD NEEDS TO RECALL THESE TRANSMISSIONS BEFORE SOMEONE GETS KILLED *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378605January 25, 2011
SEATS:FRONT ASSEMBLY:RECLINER
TL* THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN A CHILD PASSENGER IN THE REAR OF THE VEHICLE PULLED ON THE DRIVER SEAT TO RECLINE HERSELF AND THE SEAT RECLINED BACKWARD AND FRACTURED. THE CONTACT STATED THAT THE BOLT THAT HELD THE SETA IN PLACE FRACTURED. THE MANUFACTURER WAS CONTACTED IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 03V281000 (SEATS: FRONT ASSEMBLY: RECLINER) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377170January 19, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD ENGAGE INDEPENDENTLY AND THE DOORS WOULD LOCK AND UNLOCK WITHOUT ENGAGEMENT. IN ADDITION, THE INTERIOR LIGHTS WERE ALSO DEFECTIVE. THE MANUFACTURER WAS CALLED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V072000 (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS). THE VEHICLE WAS NEITHER DIAGNOSED FOR THE FAILURE OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376413January 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE OWNED MY 1999 FORD EXPLORER FOR ABOUT 1 YEAR. ABOUT 2 MONTHS AGO I NOTICED A DELAY WITH THE TRANSMISSION ENGAGING WHEN SHIFTING INTO DRIVE OR REVERSE. THEN ABOUT A MONTH AGO IT STARTED HAVING TROUBLE SHIFTING FROM 2ND TO 3RD GEAR AND VERY SOON AFTER THAT MY OVER DRIVE LIGHT COMES ON INTERMITTENTLY AND BLINKS WHICH MAKES THE VEHICLE SLUGGISH LIKE I AM TOWING SOMETHING. UPON RESEARCHING THIS PROBLEM I HAVE FOUND THAT I AM ONLY ONE OF THOUSANDS OR MORE THAT HAVE THIS SAME ISSUE BETWEEN THE YEARS OF 1995 - 2004. ALSO FINDING OUT THAT THIS IS ANYWHERE FROM A $2000 - $5000 FIX. FROM MY RESEARCH AND I DON'T SEEM TO BE ALONE. THIS SHOULD BE A FORD RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366882November 19, 2010
SEAT BELTS
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED WHEN HE WAS PARKED THE DRIVERS SIDE SEAT BELT DOES NOT RELEASE TO ITS CAPACITY AND WHEN IT DOES IT DID NOT LOCK IN PLACE. THE VEHICLE WAS NOT BEEN TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365676November 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE REVERSE IN THE TRANSMISSION WENT OUT WITHOUT ANY WARNING. HOW DOES THIS HAPPEN? NOT TAKEN TO DEALER YET. PROBABLY IS NOT WORTH IT. PROBABLY WILL HAVE TO GET ANOTHER CAR. AT LEAST FOR NOW. I PRETTY MUCH USE THE CAR ONLY AFTER WORK NOW SINCE I STARTED TAKING PUBLIC TRANSPORTATION FOR THE LAST 2 YEARS. CAME HOME, DROVE THE CAR FROM THE TRAIN STATION, (ABOUT 1/4 OF A MILE) WENT INTO THE HOUSE TO DROP OFF MY WORKBAGS, CAME BACK OUT, STARTED THE CAR, PUT IT INTO REVERSE AND HEARD A LOUD PING. PUT THE CAR BACK IN PARK AND TRIED REVERSE AGAIN AND THE CAR WOULD NOT MOVE. GO FIGURE. TRIED GOING FORWARD AND THE CAR MOVED. NEIGHBOR CAME OUT AND SAID THAT HE HEARD THE PING AND THAT THE PIN BROKE WHEN I TRIED REVERSE. ADVISED THAT I WOULD NEED TO GET EITHER A NEW CAR OR A NEW TRANSMISSION, BECAUSE IT CANNOT BE CORRECTED OTHERWISE. NEEDED TO GET ANOTHER CAR FOR NOW, BECAUSE NOT SURE IF IT MAY BE WORTH IT TO GET A NEW TRANSMISSION FOR AN 11 YR OLD VEHICLE. JUST REPLACED A TIMING BELT, TENSIONER AND PULLEY JUST 2 1/2 MONTHS BEFORE THAT. NOW REPAIRS ARE STARTING TO ADD UP JUST TO KEEP IT RUNNING AND THE CAR LOOKS VIRTUALLY LOOKS LIKE IT IS ONLY ABOUT 5 YEARS OLD. WOULD UNDERSTAND BETTER IF IT WAS SLIPPING, BUT AGAIN, NO PRIOR WARNING. ONE DAY IT WORKED FINE AND THE NEXT DAY IT WAS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364175November 5, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1998 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THERE WAS EXCESSIVE RUST ON THE VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 01/13/11*LJ UPDATED 04/01/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359383October 5, 2010
AIR BAGS
I HIT A POLE IN A 1999 FORD EXPLORER. THE AIRBAGS DID NOT DEPLOY. THE POLE WAS DEAD IN THE CENTER, I HIT THE STEERING WHEEL AND THE PASSENGER HIT THE WINDSHIELD. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10355890September 16, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH THE ACCELERATOR PEDAL ASSEMBLY DETACHED FROM THE VEHICLE. HE DROVE ONTO THE EMERGENCY LANE AND PARKED THE VEHICLE. WHILE THE VEHICLE WAS PARKED HE WAS ABLE TO MANEUVER THE ACCELERATOR PEDAL ASSEMBLY INTO A POSITION WHERE HE WOULD STILL BE ABLE TO DRIVE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS TEMPORARILY REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 160,000. UPDATED 12/23/10*LJ THE DEALER STATED THE WELD BROKE OFF FROM THE FLOORBOARD. UPDATED 01/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355621September 14, 2010
LATCHES/LOCKS/LINKAGES
FRONT PASSENGER DOOR CANNOT OPEN, INTERIOR AND EXTERIOR HANDLES DO NOT RELEASE LATCH. PASSENGER IS TRAPPED IN VEHICLE. THE POWER (SOLENOID) AND MANUAL (KEY) LOCKING MECHANISM ACTIVATES/WORKS, BUT DOES NOT ALLOW DOOR TO BE OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352600August 29, 2010
SUSPENSION, SERVICE BRAKES, HYDRAULIC
HI,I'M NOT SURE IF THIS IS THE CORRECT SITE FOR ME TO BE WRITING BUT I BOUGHT A 1999 FORD EXPLORER FROM A DEALER IN NEW BOSTON ON OR AROUND 7/23/2010 IT HAD 113,027 MILES ON IT, I WAS TOLD IT WAS FULLY INSPECTED WITH NO ISSUES AND THEY PUT A SAFETY INSPECTION STICKER ON IT. ON 8/13/2010 I DROPED SAID FORD OFF AT AUTO FAIR FORD IN MANCHESTER, N.H. TO HAVE THE VEHICLE CHECKED OUT WITH APPR. 113850 MILES ON IT AND THEY FOUND MULTIPLE SAFETY FAILURES AND VIOLATIONS SUCH AS BAD BAD BALL JOINTS, EMERGENCY BRAKE WAS INOPERABLE, BRAKE LINE LEAKS AND WORN BRAKES THAT COULD NOT HAVE PAST INSPECTION AMOUNG OTHER SAFETY INSPECTION ISSUES. IT ENDED UP COSTING ME ABOUT $2700.00FOR MOSTLY SAFETY REPAIRS.HOW CAN A SAFETY INSPECTOR ISSUE A SAFETY STICKER WITH THESE PROBLEMS? DO I HAVE ANY KIND OF RECOURSE AND IF SO TO WHOM OR TO WHAT AGENCY COULD I CONTACT? THANK YOU FOR ANY AND ALL HELP [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351420August 24, 2010
SEATS
TL* THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BECAME DETACHED FROM THE MOUNTING BRACKET OF THE BASE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER WHERE HE WOULD BE LIABLE FOR ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000. UPDATED 12/21/10*BF THE CONSUMER STATED HE FIXED THE SEAT AT HIS EXPENSE. UPDATED 12/29/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349955August 17, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 20 MPH, A FIRE IGNITED UNDER THE HOOD. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND SHUT OFF THE ENGINE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO ASSIST. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK LOT. THE VEHICLE WAS NEVER EXAMINED FOR THE CAUSE OF FAILURE. THE MANUFACTURER ADVISED THAT THEY WOULD NOT ASSIST UNLESS THE CONTACT WAS ABLE TO PROVIDE PROOF THAT THE FIRE WAS CAUSED BY A MANUFACTURER'S DEFECT. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10347845August 6, 2010
STRUCTURE
I DRIVE A 1999 FORD EXPLORER AND COMING HOME FROM WORK LAST NIGHT THE BRACKET THAT ATTACHES THE ACCELERATOR PEDAL TO THE FIREWALL SHEARED OFF. MY ACCELERATOR PEDAL WAS LEFT DANGLING AND I COULD NOT DRIVE THE VEHICLE ANY MORE. COULD HAVE BEEN DANGEROUS HAD I BEEN ON THE INTERSTATE. IT APPEARS LIKE THREE LITTLE RIVETS HOLD THE BRACKET TO THE FIREWALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346962August 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE REVERSE GEAR AT 115K MILES IN JULY 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346784August 2, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THE HE WAS PULLING INTO A PARKING SPACE WHEN THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS INVESTIGATED THROUGH THE CONTACT'S INSURANCE COMPANY AND IT WAS DISCOVERED THAT THE FIRE ORIGINATED FROM THE CRUISE CONTROL WIRING. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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