Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#745705May 22, 2001
TIRES
AM FEARFUL TIRES ARE NOT SAFE, HAVE COMPLAINED TO FORD AND FIRESTONE RIDE HAS BECOME INCREASINGLY BUMPY AND ROUGH, AM FEARFUL TIRES ARE DEFECTED, FORD TOLD ME THE TIRE WAS CHOPPED UP DUE TO ROTATING BUT OK TO DRIVE. CAN YOU DO ANYTHING ABOUT THIS BEFORE IT'S TOO LATE. I WANT MY TIRES REPLACED. FEARFUL THEY MAY BE DEFECTED.*AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888730May 21, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER HAD DIFFICULTIES RESTARTING VEHICLE AFTER ENGINE HAD BEEN RUNNING. ALSO, ENGINE STALLED WHILE OPERATING VEHICLE. WHEN ENGINE STALLED, VEHICLE WAS VERY HARD TO CONTROL, AND COULD RESULT IN A CRASH. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561269May 18, 2001
TIRES
THE CONSUMER DENIED REIMBURSEMENT FOR FAULTY FIRESTONE TIRES, THE CONSUMER FEELS REIMBURSEMENT IS IN ORDER SINCE THE TIRES FAILED AT ONLY 1300 MILES (FIRESTONE WILDERNESS AT). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561268May 18, 2001
TIRES:TREAD/BELT
PRIOR TO RECALL NOTIFICATION 00T005, CONSUMER EXPERIENCED A TIRE BLOW OUT, THE TIRES EXPLODED WHEN CONSUMER EXITED THE PAVEMENT AND RETURNED TO LEVEL PAVEMENT, THE FORCE OF THE TIRES EXPLODING CAUSED VEHICLE TO ROLLOVER, NOSE OVER FIRST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888072May 11, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ABOUT 40 MPH TRANSMISSION GOT STUCK, AND VEHICLE COULD NOT ACCELERATE. WHEN TRYING TO PICK UP SPEED VEHICLE START SHAKING LIKE IT WAS GOING TO CUT OFF. DEALER WAS CONTACTED, AND FIXED IT UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745211May 11, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE IS A KNOCK IN THE ENGINE UPON ACCELERATING. THE CAR HAS BEEN TO PLANTATION FORD TWICE AND EACH TIME I AM TOLD THAT THIS KNOCKING NOISE IS A "CHARACTERISTIC OF THE ENGINE". PER FORD ENGINEERS THIS ENGINE IS NO LONGER USED IN CURRENT PRODUCTION THEREFORE, THEY CAN COMPARE MY ENGINE TO ANOTHER ENGINE WITH LOW MILEAGE. THE MECHANICS AT PLANTATION FORD DO AGREE THERE IS A NOISE IN THE ENGINE BUT NO ONE SEEMS TO WANT TO FIX IT. NO I HAVE NOT HAD ANY FAILURES OR ACCIDENTS YET. HOWEVER, COMMON SENSE TELLS ONE THAT A KNOCK IN AN ENGINE IS NOT GOOD. PLEASE HELP ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887815May 9, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
A PIECE WITHIN ENGINE HAS BROKEN OFF, AND IT IS MAKING A CLANGING NOISE WITHIN ENGINE. DEALER CLAIMS FORD HAS INSTRUCTED THEM NOT TO DIAGNOSE OR FIX DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887015April 27, 2001
AIR BAGS
AIR BAG LIGHT KEEPS COMING ON AND FLASHING. HAVE TAKEN TO DEALERSHIP 5 TIMES BUT MECHANIC CAN NOT RESOLVE PROBLEM.*AK THE VEHICLE WAS REPAIRED BY THE DEALER, BUT CHECK THE FUEL CAP LIGHT CAME ON. ALSO, THE AIR BAG LIGHT WAS BACK AFTER A COUPLE OF DAYS AND THE DEALER WAS UNABLE TO SOLVE THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886876April 26, 2001
POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVESHAFT BROKE TWICE, AND HAD BEEN REPLACED IN JULY OF 2000, AND APRIL OF 2001. DURING FIRST INCIDENT, CONSUMER WAS TOLD THAT YOKE AND ANOTHER COMPONENTS WAS CRACKED. NO DETERMINATION HAS BEEN MADE AS TO REASON FOR THIS DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886291April 19, 2001
SEATS:FRONT ASSEMBLY:RECLINER, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
SEATBACK DOES NOT PROTECT AGAINST WHIPLASH. FOR PEOPLE 6 FEET OR TALLER, VEHICLE DOES NOT HAVE ADJUSTABLE HEAD RESTS. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#886329April 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WAS TRAVELING ONLY FIVE MILES ON HIGHWAY AND TRANSMISSION MALFUNCTIONED. ALSO, WHEN CONSUMER APPLIED BRAKES VEHICLE WOULD TAKE A LONG TIME TO STOP. DEALERSHIP WAS AWARE OF PROBLEM.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886240April 18, 2001
TIRES:SIDEWALL
CONSUMER WAS DRIVING AT APPROXIMATELY 70 MPH AND APPROACHING AN ENTRANCE RAMP FOR INTERSTATE AND ANOTHER VEHICLE WAS ENTERING INTERSTATE AND WAS HEADING DIRECTLY TOWARDS CONSUMER'S VEHICLE. CONSUMER COULD NOT MOVE INTO NEXT LANE. INCHED OVER INTO NEXT LANE, THEN ALL OF A SUDDEN, VEHICLE WAS ABSOLUTELY UNCONTROLLABLE, AND ROLLED DOWN THE INTERSTATE ATLEAST 2 TIMES, LANDING UP RIGHT. UPON EXAMINATION, THERE WAS A 2 INCH TEAR ALONG SIDEWALL OF LEFT REAR FIRESTONE TIRE. THERE WERE APPROXIMATELY 14,349 MILES ON THE TIRES. *AK FIRESTONE WILDERNESS AT TIRES, P255/70R16, DOT VNCU1PX060, THERE WERE 3 INJURIES IN THE ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#886094April 17, 2001
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT ON FRONT DRIVER'S SIDE IS NOT ABLE TO RETRACT. CONSUMER IS ALWAYS CLOSING DOOR ON SEAT BELT. CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560756April 11, 2001
TIRES
WHILE DRIVING ON THE FREEWAY, CONSUMER EXPERIENCED A HORRENDOUS BLOWOUT, RIGHT REAR (FIRESTONE WILDERNESS AT P255/70R16) TIRE EXPLODED, FORCING VEHICLE OUT OF CONTROL AND ALMOST CAUSING A MAJOR COLLISION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885683April 11, 2001
TIRES:SIDEWALL
ORIGINAL TIRE ON A FORD, EXPLORER, 2000. RIGHT PASSENGER TIRE SEPARATED AT SIDEWALL AT 40 MPH.*AK FIRESTONE WILDERENSS, SIZE P235/75R15, PASSENGER REAR TIRE EXPERIENCED SIDEWALL SEPARATION ALMOST CAUSING CONSUMER TO LOSE CONTROL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885531April 10, 2001
VISIBILITY:WINDSHIELD
VEHICLE WAS PARKED AND CONSUMER NOTICED PASSENGER'S SIDE MIDDLE WINDOW, VENT WINDOW, WAS COMPLETELY SHATTERED INTO SMALL PIECES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885618April 10, 2001
TIRES:TREAD/BELT
WHILE TRAVELING 40MPH HEARD A LOUD BOOM. MAINTAINED CONTROL OF VEHICLE. PULLED OVER AND STOPPED VEHICLE. CALLED TRIPLE "A" AFTER NOTICING RUBBER HAD SEARED AND MELTED ON LEFT REAR TIRE. TREAD WAS PARTIALLY ON. SOME OF TREAD CAME OFF. TIRE WAS HARD TO REMOVE FROM RIM. FIRESTONE, WILDERNESS ATX WITH 18,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743819April 10, 2001
TIRES
TIRE BLOW OUT ON SIDE. NO HOLES IN TREADS BUT TREAD SEPARATION FROM REST OF TIRE. *AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885122April 5, 2001
TIRES:TREAD/BELT
PE 00 020/TREAD SEPARATION: LEFT REAR TIRE EXPERIENCED A TREAD SEPARATION WHILE TRAVELING AT 40 MPH, WITH ONLY DRIVER IN A 2000 FORD, EXPLORER; ORIGINAL EQUIPMENT, TIRE SIZE P235/75R15, DOT# UNAVAILABLE; DEALER NOTIFIED. *AK TIRE SEPARATED AT SIDEWALL, CAUSING DAMAGE TO THE MOLDING ON THE RIGHT REAR DOOR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884878April 2, 2001
TIRES:TREAD/BELT
LEFT & RIGHT TIRES LOST TREAD AFTER SLIDING ACROSS BLACK ICE. THIS CAUSED VEHICLE TO ROLLOVER. VEHICLE WAS RENTAL FROM HERTZ. DRIVER/PASSENGER SUFFERED INJURIES, AND HAD EMERGENCY ROOM TREATMENT. VEHICLE COULD NOT BE LOCATED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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