Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#554218August 31, 2000
TIRES:SIDEWALL
FIRESTONE WILDERNESS AT TIRES WERE REPLACED TWICE BECAUSE CRACKS DEVELOPED AT THE SIDEWALL WHERE THE TREAD MEETS THE SIDEWALL, THE TIRES THAT ARE PRESENTLY ON THIS VEHICLE HAVE THE SAME CRACKS AS PREVIOUS FAULTY TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729695August 31, 2000
TIRES
WHILE DRIVING ALONG INTERSTATE 10, THE FLOORBOARD STARTED SHAKING. WE DECIDED TO PULL OVER TO THE CURB BUT BEFORE WE COULD THE TIRE TREAD PEALED OFF. WE SWERVED FOR A BIT AND RESUMED CONTROL OF THE CAR. WE PULLED OVER AND OBSERVED THE TIRE'S TREAD WAS COMPLETELY OFF. THE TREAD WAS LOST ON THE ROAD AND THE TIRE WAS REPLACED AND DISCARDED. I HAVE DOCUMENTATION OF THE DAMAGES AND FOR THE REPLACEMENT IRE.( DOT NUMBER: W2UUIPO TIRE SIZE: P225/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554188August 30, 2000
TIRES
FIRESTONE WILDERNESS TIRES WERE REPLACED, CONSUMER FEELS THEY DIDN'T FEEL RIGHT AND THEY SOUNDED BAD ON HIGHWAY, CONSUMER WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729518August 30, 2000
TIRES
SPONTANEOUS BLOWOUT LEFT REAR TIRE DUE TO DELAMINATION OF TREAD AND INNER SIDEWALL. INSPECTION SHOWED MAJOR IDENTICAL DAMAGE ON RIGHT REAR ALSO. BOTH TIRES REPLACED AT OWNER EXPENSE. FIRESTONE RECALL LIMITS REIMBURSEMENT TO TIRES REPLACED AFTER JAN. 1, 2000. THAT IS RIDICULOUS; IF ANYTHING, THEY ARE MORE CULPABLE FOR TIRES THAT FAILED EARLIER IN THEIR LIFE( DOT NUMBER: VDHL TIRE SIZE: P235/75R-1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729548August 30, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
REPLACED ALL FOUR TIRES AT COSTCO AFTER TREAD COMMING OFF FRONT TIRES EXPOSING METAL, SPARE TIRE STILL A FIRESTONE.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729598August 30, 2000
TIRES
AT 11:00 AM ON WEDNESDAY, AUGUST 9, BRIDGESTONE/FIRESTONE (FIRESTONE) AND FORD ANNOUNCED JOINTLY THAT FIRESTONE WILL RECALL APPROXIMATELY 14.4 MILLION TIRES THAT CONTAIN A SAFETY-RELATED DEFECT. (MOST OF THE TIRES IN QUESTION WERE ORIGINAL EQUIPMENT ON FORD VEHICLES, PRIMARILY THE FORD EXPLORER, ALTHOUGH A SMALL NUMBER WERE USED AS ORIGINAL EQUIPMENT ON OTHER MANUFACTURERS' VEHICLES, AND THEY HAVE BEEN USED AS REPLACEMENT TIRES ON A WIDE VARIETY OF MODELS.)( DOT NUMBER: TIRE SIZE: 75 R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869186August 30, 2000
TIRES:TREAD/BELT
PE 00 020/TIRE TREAD SEPARATION: LEFT FRONT TIRE EXPERIENCED A TREAD SEPARATION WHILE TRAVELING AT 65 MPH WITH DRIVER/THREE PASSENGERS IN A 1996, FORD EXPLORER WITH AFTERMARKT EQUIPMENT INSTALLED AT 52,000 MILES, P255.70R16, AND DOT# VDCU1PX059. VEHICLE RECEIVED FRONTAL BODY DAMAGES,AND FIRESTONE WAS NOT NOTIFIED AT THIS TIME. *AK DUE TO THE BLOWOUT OF THE FIRESTONE WILDERNESS TIRE, THE DRIVER AND PASSENGERS WERE SORE FOR WEEKS, THE CONSUMER ALMOST LOST CONTROL OF THE VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#729495August 29, 2000
TIRES:TREAD/BELT
TREAD CAME OFF, CAUSED 3,000.$ IN DAMAGED( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729401August 29, 2000
TIRES
I PREVIOUSLY FILED THIS COMPLAINT BUT DID NOT HAVE THE TIRE MARKING NUMBERS AT THAT TIME. WHILE DRIVING MY EXPLORER STRAIGHT ON THE FREEWAY IN SOUTHERN CA THE REAR TREAD COMPLETELY SEPARATED FROM MY TIRE CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND THE VEHICLE OVERTURNED. THE TIRE REMAINED INFLATED FOLLOWING THE TREAD SEPARATING. MY CAR HAD BEEN INSPECTED, INCLUDING THE TIRES, APPROXIMATELY 6 WEEKS PRIOR TO THE ACCIDENT. I SUSTAINED A CONCUSSION, NECK AND BACK INJURIES DUE TO THIS ACCIDENT.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#729453August 29, 2000
TIRES
THE TIRE THAT IS MENTIONED IN THIS COMPLAINT, CAME APART WHILE I WAS DRIVING CAUSING MY 1996 FORD EXPLORER TO GO OFF-ROAD AND SUMMER-SAULT SEVERAL TIMES...LANDING UPRIGHT. MY INSURANCE COMPANY HAD AN ENGINEER INSPECT THE TIRE AND IT WAS FOUND TO BE DEFECTIVE. UNFORTUNATELY, I HAVE BEEN UNABLE TO GET A RESPONSE FROM FIRESTONE, FORD AND THE NHTSA. THE PROBLEM IS THAT THE TIRE SIZE IS NOT THE ONE BEING RE-CALLED. THE SAME THING HAPPENED TO MY TIRE THAT HAS BEEN DESCRIBED BY OTHERS.....WHY CAN'T SOMEONE RESPOND BACK TO ME ? THANK YOU FOR YOUR TIME.( DOT NUMBER: TIRE SIZE: 30950R15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#729497August 29, 2000
TIRES
TREAD VIOLENTLY SEPARATED WITH LOUD NOISE AND DESTROYED LEFT REAR PANEL ; VEHICLE STOPPED UNDER CONTROL( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554104August 28, 2000
TIRES:TREAD/BELT
THE VEHICLE EXPERIENCED TWO FIRESTONE ATX P235/75R15 RADIAL TIRES FAILURES PRIOR TO RECALL, THE VEHICLE WAS DAMAGED DUE TO TREAD SEPARATION, CONSUMER REQUESTING REIMBURSEMENT FOR TIRES AND DAMAGES. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554030August 28, 2000
TIRES:TREAD/BELT
THE GOODYEAR RADIAL ATX TIRE ON THE VEHICLE EXPERIENCED TREAD SEPARATION WHICH CAUSED EXTENSIVE DAMAGE TO THE VEHICLE'S LEFT SIDE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554044August 28, 2000
TIRES:TREAD/BELT
FIRESTONE ATX (P235/75R15) TIRE TREAD CAME OFF WHILE DRIVING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729313August 28, 2000
UNKNOWN OR OTHER
I AM VERY CONCERNED THAT YES FIRESTONE TIRES CAUSED DEATHS BUT WHAT IF I BLOW A MICHELIN THE DESIGN OF THE EXPLORER CREATES THE DEADLY ROLLOVER NOT NECESSARILLY WHICH BRAND TIRE YOU HAVE I AM WORRIED ANY TIME WE DRIVE WHAT IF A TIRE BLOWS THERES A WHAT 50 % CHANCE WE DIE AND THAT IS MAKING ME WANT TO NEVER BUY THE FORD PRODUCT AGAIN...AND EVERYONE IS FREAKING OUT IN THE NATION ABOUT NO CONFIDENCE IN THE FIRESTONE NAME MY QUESTION IS WHAT IS FORD GOING TO DO? WHY DOESNT ANYONE NOTICE THE PROBLEM IS FORDS NOT NECCESARILY FIRESTONES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729346August 28, 2000
UNKNOWN OR OTHER
I HAVE CONTACTED FIRESTONE ABOUT THIS FAILURE AND HAVE BEEN STONEWALLED AT EVERY TURN. I KEEP EXPLAINING THAT I REPLACED THE TIRES AT MY ONW COST OVER A 1 YEAR AGO AND THEY KEEP ASKING ME TO SEND IT TO ME. NEED SOME HELP TO GET THEM TO RESPOND CONSTRUCTIVELY.( DOT NUMBER: DON'T KNOW TIRE SIZE: ? )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868908August 28, 2000
TIRES:TREAD/BELT
#235/7016; WHILE HAVING TECHNICIAN LOOK OVER TIRES NOTICED TIRE HAD CRACKS. *AK THE CUSTOMER HAD THE VEHICLE INSPECTED AND REPLACED THE TIRES IN ACCORDANCE WITH THE RECOMMENDATION OF THE MECHANIC. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729275August 27, 2000
TIRES:TREAD/BELT
WILLDERNESS AT 16" TIRE, THE TREAD SEPARATED. WE REPLACED AS SOON AS SEEN. NO INCIDENT. NOT COVERED BY RECALL. MADE IN CANADA. TOOK SEVERAL WEEKS TO REPLACE DUE TO A SHORTAGE OF THEM. CONCERNED THAT THIS WAS BECAUSE OF FIRESTONE'S PRIOR KNOWLEDGE OF THE PENDING RECALL. AS THIS WAS THE SAME PROBLEM AS THE SMALLER TIRES WE URGE THE NHTSA TO LOOK CLOSELY AT THEM.( DOT NUMBER: VRBM061753 TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729305August 27, 2000
TIRES
MY DAUGHTER WAS DRIVING ON INTERSTATE 15, GOING 75 MILES AN HOUR. THE EXPLORER ROLLED 3 TIMES. MY DAUGHTER WAS NOT SERIUOSLY HURT. HER FRIEND NINA WAS EJECTED FROM THE VEHICLE AND HER ARM WAS BROKE. SHE HAD TO HAVE SURGERY AND THEY HAD TO PUT IN A PLATE. MY RIGHT LEG WAS BROKEN AND I CHUNK WAS REMOVED. I STILL HAVE PROBLEMS WITH MY LEG.( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#729142August 26, 2000
TIRES
TIRE TREAD DELAMINATION. DEALER NOTIFIED ONLY THROUGH DEALERSHIP'S PAINT &BODY SHOP.( DOT NUMBER: VHDL1PM156 TIRE SIZE: P23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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