Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#8016431August 15, 2002
ENGINE AND ENGINE COOLING:ENGINE
INTERMITTENTLY VEHICLE STARTED TO SHAKE AND HESITATE. WHEN THIS HAPPENED, ENGINE BEGAN TO KNOCK EXCESSIVELY. DEALERSHIP INSISTED THIS WAS THE CHARACTERISTIC OF THE ENGINE, AND DOESN'T KNOW HOW TO REMEMDY THE CONDITION. *AK IN ADDITION VEHICLE STALLED OUT TWICE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015951August 9, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHILE DRIVING AND PUTTING ON TURN SIGNAL, TURN SIGNAL FAILED AND SMOKE STARTED TO COME FROM STEERING COLUMN. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015552August 5, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING 60 MPH TOOK FEET OFF ACCELERATOR PEDAL AND CAR SPEEDED UP TO ABOUT 95MPH, CAUSING LOSS OF CONTROL.*AK CONSUMER HAD TO USE BOTH FEET ON THE BRAKES TO TRY AND STOP THE VEHICLE. THE ENGINE KEPT RUNNING FULL THROTTLE PULLING THE VEHICLE THRU THE BRAKING EFFORT. CONSUMER DIALED 911 FOR HELP. CONSUMER WAS ADVISED TO PLACE THE VEHICLE IN NEUTRAL TO AID IN THE SLOWING OF THE VEHICLE. THE ENGINE CONTINUED TO WIND OUT AT FULL FORCE. THE VEHICLES MOMENTUM PULLED CONSUMER THROUGH A RED LIGHT TO A SMOKING STOP. CONSUMER HAS REQUESTED THE TAPE AS EVIDENCE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015327August 1, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFTING INTO REVERSE TRANSMISSION WOULD SIMULTANEOUSLY SHIFT INTO FORWARD. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK CONSUMER CONTACTED WORLD FORD AND THEY REFUSED ANY ADJUSTMENTS. THEY ACKNOWLEDGED THAT THERE IS A PROBLEM AND THAT THE DESIGN HAS BEEN CHANGED TO CORRECT IT. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764972July 31, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS IS THE SECOND FORD EXPLORER I HAVE OWNED. I NEVER HAD A BRAKE JOB PERFORMED ON THE FIRST EXPLORER. ON THE 2000 EXPLORER (MY SECOND EXPLORER), THIS IS THE THIRD TIME MY VEHICLE HAS HAD ITS BRAKES REPAIRED. MY DRIVING HABITS HAVE NOT CHANGED DURING THE OWNERSHIP OF THE VEHICLE. THE FIRST REPAIR WAS AT 21801MILES. THE SECOND REPAIR WAS AT 22490 MILES. THE THIRD REPAIR WAS AT 33575 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566978July 30, 2002
VEHICLE SPEED CONTROL
WHILE DRVING AT 10 MPH, CONSUMER ACCIDENTLY ACTIVATED THE RESUME CRUISE CONTROL WHICH WAS PREVIOUSLY ON, AND VEHICLE SUDDENLY ACCELERATED, HITTING A CONCRETE WALL. MINOR INJURIES SUSTAINED. *TT
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#8015041July 29, 2002
SEAT BELTS:FRONT:ANCHORAGE
WHILE CHILD WAS IN SEAT BELT ANCHOR AND LATCH GOT STUCK AND BELT TIGHTENED WHEN CHILD MOVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764153July 12, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CRUISE CONTROL STUCK - DEALER TREATING AS RECALL PER FORD RECALL #99S09 DEALING WITH STICKING CRUISE CONTROL. CRUISE CONTROL WOULD NOT RELEASE THROTTLE (BRAKES OR OFF SWITCH FOR CRUISE CONTROL) - VEHICLE HAD TO BE PUT INTO NEUTRAL, STOPPED AND THEN ENGINE STOPPED. THIS IS A POTENTIALLY FATAL DESIGN ERROR. THE CRUISE CONTROL SERVO NEEDS TO RELINQUISH CONTROL OF THE VEHICLE THROTTLE ONCE BRAKES OR OFF SWITCH ENGAGED. IT SEEMS TO BE A RE-OCCURENCE OF THE PREVIOUS PROBLEM OR AN EXTENSION OF THE PREVIOUS PROBLEM. VEHICLE BUILD DATE WAS 12/06/00, PER DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763973July 9, 2002
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
THE BRAKE BOOSTER FAILS INTERMITTENTLY AND CAUSES AN APPROXIMATE 90% LOSS OF BRAKING POWER. THE PEDAL IS HIGH AND FIRM BUT NO BRAKING POWER. THE EFFECT IS THE SAME AS WHEN THE BRAKES ARE PUMPED WITH THE ENGINE OFF CAUSING A LOSS OF VACUUM AND POWER ASSIST. IT DOES NO OCCUR WHEN THE DEALER SERVICE TESTED THE VEHICLE SO NO FIX AS YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013150July 2, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORK INTERMITTENTLY, CUT OFF AT ANYTIME, ALMOST CAUSING AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013102July 1, 2002
SEATS
WHILE SITTING INSIDE OF VEHICLE AND WITHOUT PRIOR WARNING DRIVER'S SIDE SEAT BROKE. AND DRIVER WENT BACKWARDS TOWARD THE REAR SEAT. DEALERSHIP WAS AWARE OF PROBLEM.JLG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763478June 25, 2002
SEATS:FRONT ASSEMBLY:RECLINER
I WAS LUCKY. I JUST CAME HOME, PARKED CAR. WHEN I WENT INTO THE BACK SEAT AND TOUCHED THE BACK OF THE DRIVER SEAT IT COLLAPSED. IF I WERE STILL DRIVING I COULD HAVE CAUSED AND ACCIDENT AND BEEN POSSIBLY KILLED WITH MY CHILDREN IN THE VEHICLE. THE BACK OF THE SEAT JUST COLLAPSED*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012462June 24, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN STOPPING THERE IS GRINDING NOISE. DROVE TO DEALER, WHO STATED THAT ROTORS WERE COMING APART. ROTORS CRUMBLE UP IN CONSUMER'S HAND. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012209June 20, 2002
FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHEN PARKING VEHICLE ON AN INCLINE, GAS GAUGE WILL READ INCORRECTLY. ONCE VEHICLE IS MOVING AGAIN GAS GAUGE KEEPS READING INCORRECTLY. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES. DEALER INSISTS THAT THIS IS HOW THE GAS GAUGE WORKS.*AK. ALSO THE POWER TRAIN CONTROL MODULE WAS REPLACED, THE FUEL INJECTION SYSTEM WAS REPLACED, CONSUMER STATES IF SHE FILLS THE GAS TANK UP, 150 MILES LATER IT WILL BE A HALF TANK, AND THEN IF SHE HITS A BUMP IN THE ROAD THE NEEDLE WILL READ FULL, THE FUEL TANK SENDER, SENDING UNIT AND INSTRUMENT CLUSTER HAVE BEEN REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566119June 18, 2002
SEATS
CONSUMER STATES MANUFACTURER DESIGNED THE TETHER HARDWARE FOR A CHILD SAFETY SEAT TO TAILOR THE FRONT SEAT INSTEAD OF THE BACK. BY LAW IT IS RECOMMENDED CHILDREN 12 AND UNDER ARE TO BE BUCKLED IN THE BACK SEAT. THAT IS THE SAFEST PLACE. THE CHILD SAFETY SEAT IS NOT OPERABLE FOR BACK SEAT OCCUPANTS. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763029June 13, 2002
INTERIOR LIGHTING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO LIGHTS AND CLOCK JUST WENT OUT-WILL COME ON WHEN COLD---MANY PEOPLE ARE EXPERIENCING SAME PROBLEM --FORD SAYS REPLACE RADIO--FOR $650. PEOPLE HAVE DONE THIS AND STILL HAVE IT GO OUT AGAIN--RADIO LIGHTS AND INTERIOR LIGHTS SHOULD WORK FOR MORE THAN 2 YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011189June 6, 2002
AIR BAGS:FRONTAL
VEHICLE HIT 5 FEET STONE WALL AT 25 MPH, AND NEITHER AIRBAG DEPLOYED. DRIVER HIT HER HEAD ON STEERING WHEEL AND SUFFERED HEAD TRAUMA/ BROKEN CHEEK AND NOSE. VEHICLE WAS TOTALLED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#762505May 31, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON 12/4/01 TRAVELING APPROXIMATELY 55 MPH WHEN I HAD TO SUDDENLY BRAKE FOR A SUDDENLY STOPPED CAR IN FRONT OF ME. I PRESSED THE BRAKE AND NO ABS DEPLOYED THUS CAUSING ME TO HIT THE CAR IN FRONT OF ME AT NEAR FULL SPEED. UPON IMPACT OF MY FRONT END WITH REAREND OF OTHER CAR, MY TRUCK SUSTAINED MAJOR DAMAGE TO THE ENTIRE FRONT END, INCLUDING FENDER, PUNCTURED RADIATOR, COMPRESSED BOTH SIDE PANELS, FOLDED HOOD. IT WAS NOT DRIVEABLE AT THE TIME OF THE ACCIDENT AND HAD TO BE TOWED. THE ANTI-LOCK BRAKES DID NOT WORK AND NO AIR BAG WAS DEPLOYED. I HAVE SUSTAINED PHYSICAL INJURIES RELATED TO FAILURE OF THESE TWO SAFETY DEVICES. THE MECHANIC STATES THE AIRBAG SENSOR WAS SMASHED IN ACCIDENT. THE DEALER STATES MY BRAKES WERE FULLY FUNCTIONING. AFTER I RECEIVED MY REPAIRED TRUCK, THE ANTI-LOCK BRAKES DID NOT WORK. I BROUGHT IT BACK TO THE DEALER THEY SAID THEY DID WORK, I MUST BE MISTAKEN. I PICKED THE TRUCK UP AND I SUDDENLY HAD ANTI-LOCK BRAKES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8010188May 20, 2002
ELECTRICAL SYSTEM:WIRING
CONSUMER STATES WHEN LEFT TURN SIGNAL IS USED, SMOKE BEGINS TO COME OUT OF THE OPENING WHERE THE EMERGENCY LIGHT BUTTON IS LOCATED, RESULTING IN THE LEFT TURN SIGNAL TO BE INOPERATIVE. *AK *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10008816May 15, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
I THINK SOMETHING IS WRONG WITH FORD TRANSMISSION BECAUSE I ONLY HAVE THIS VEHICLE FOR 2 YRS AND HAD TO PUT A BRAND NEW TRANSMISSION IN THIS VEHICLE THAT COST ME $1800.00. *TS *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS****761914
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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