Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#554912September 21, 2000
TIRES
FIRESTONE WILDERNESS TIRE FAILED WHILE DRIVING (P255-70R16). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732081September 21, 2000
TIRES
IN SEPTEMBER OF 1998, WE WERE TRAVELING FROM ATLANTA WHEN OUR FRONT RIGHT TIRE BLOW OUT, WE HAD JUST PUT ON NEW TIRES IN AUGUST.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732130September 21, 2000
TIRES
TOWING EXPL. BEHIND MOTORHOME ON INTERSTATE 580. LEFT REAR TIRE BLEW. WE PAID $500.00 DEDUCTABLE. AUGUST 1999 WHILE DRIVING IN ALASKA THE RIGHT REAR TIRE BLEW. THESE TIRES ARE NOT ON THE RECALL LIST BUT WE WANTED YOU TO KNOW THAT OTHER FIRESTONE TIRES ARE HAVING THE SAME PROBLEMS.( DOT NUMBER: W2UU TIRE SIZE: P225/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732134September 21, 2000
TIRES
FLORIDA HIGHWAY PATROL CASE NUMBER 00-40-23433-03( DOT NUMBER: TIRE SIZE: P235 15 IN )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#732156September 21, 2000
SUSPENSION:REAR
VEHICLE HAS ALWAYS SWAYED. EVEN AFTER NEW TIRES AND ROTATIONS.REPLACED AXLE SEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732164September 21, 2000
TIRES
TIRES WERE REPLACED ON 6/27/2000 AND FIRESTONE REBATE FORM WAS MAILED IN. FIRESTONE'S REPONSE WAS SINCE THE TIRES WERE PURCHASED PRIOR TO JAN 1, 2000 THEY WERE DECLINING THE CLAIM. SINCE WHEN IS JUNE 27, 2000 PRIOR TO JAN 1, 2000??? FIRESTONE IS NOT COMPLYING WITH THEIR RECALL TERMS. ORIGINAL RECEIPT IS CLEARLY DATED 6/27/2000. THIS COMPANY NEEDS TO BE EXAMINED VERY CLOSELY BY FEDERAL AUTHORITIES AT PLACING LIVES IN DANGER AND THEN SHIRKING THEIR OWN RECALL CONDITIONS.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732171September 21, 2000
TIRES
HAD TIRE BLOWOUT 1 MILE FROM HOME ON COUNTRY ROAD DUE TO SIDEWALL FAILURE. NEEDED REPLACEMENT TIRE. AFTER LEARNING ABOUT DEFECTS, HAD ALL 4 TIRES REPLACED.( DOT NUMBER: TIRE SIZE: P235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732189September 21, 2000
SUSPENSION:FRONT:STABILIZER BAR
LEFT FRONT STABILIZER BAR LINK (SWAY BAR LINK) BROKE WHEN DRIVING OVER BUMP IN ROAD. CAR DROVE POORLY AFTER THAT. FORD REPLACED BOTH FRONT LINKS AND CHARGED ME A TOTAL OF $81 FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871201September 21, 2000
SEATS:FRONT ASSEMBLY:POWER ADJUST
BOLTS HOLDING BACK OF FRONT DRIVER'S SEAT HAVE SHEARED OFF. THIS CAUSED SEAT TO RECLINE BACKWARDS. DRIVER'S VIEW WOULD BE OBSTRUCTED WHEN EITHER ACCELERATING OR BRAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871179September 21, 2000
TIRES:TREAD/BELT
WHILE HAVING TIRE SERVICE TECHNICIAN NOTICE TREAD SEPARATION. *AK THE TIRES WERE REPLACED BY CUSTOMER ON ADVICE BY TIRE SERVICE CENTER. TIRE SIZE P255/70X16 AND DOT # W2C41PX505. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554853September 20, 2000
TIRES:TREAD/BELT
FIRESTONE ATX TIRES (P235 75 R15) WERE CAUSING VEHICLE TO PULL TO THE RIGHT AND MAKE A PECULIAR NOISE, UPON INSPECTION OF THE TIRES, THE CONSUMER WAS INFORMED THAT BOTH FRONT TIRES EXPERIENCED TREAD WEAR AND WAS DOWN TO THE SECOND LAYER OF TREAD, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554946September 20, 2000
TIRES
FIRESTONE ATX TIRES P235 75 R15 WERE CAUSING VEHICLE TO RIDE POORLY AND MADE NOISES, CONSUMER REPLACED TIRES AND WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554782September 19, 2000
EXTERIOR LIGHTING:TAIL LIGHTS, WHEELS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE SIDE REAR TAIL LIGHT IS BROKEN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554703September 19, 2000
TIRES
FIRESTONE RADIAL ATX TIRE EXPERIENCED BLOWOUT, DEALER FOUND REAR TIRES ALSO WERE DAMAGED AND REPLACED TIRES WITH ANOTHER BRAND, CONSUMER REQUESTS REIMBURSEMENT FOR THE REPLACEMENT TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731943September 19, 2000
TIRES
ONE TIRE WAS CONSTANTLY LOW FROM TIME OF PURCHASE. COMPLAINED TO 2 FORD DEALERSHIPS AND TIRE COMPANY BUT NO ONE COULD FIND A PROBLEM WITH TIRE. I PUT AIR IN THE TIRE WEEKLY FOR 3 YEARS AND HAD TIRES ROTATED EVERY 3.000 MILES. TIRES WERE IN GOOD CONDITION EXCEPT FOR SLOW LEAK IN THE ONE IN QUESTION. TIRE PRESSURE WAS KEPT AT APPROX. 30LBS OR HIGHER NEVER BELOW. WHILE DRIVING ON I-80 OVER SIERRA FROM RENO TO SACRAMENTO THE CAR BEGAN TO SHAKE.VIBRATE.INTENSELY SO LOWERED SPEED FOM 60MPH TO 40MPH FOR 2 HOURS UNTIL FINDING SURBUBAN FORD IN SAC. THE SERVICE MANAGER DROVE THE CAR AND SAID IT WAS TOO DANGEROUS TO CONTINUE DRIVING BUT HE COULD NOT FIND THE PROBLEM. FINALLY ON THE LIFT HE SAID THERE WAS PROBLEM WITH TIRE SO HE CHANGED IT. NEXT DAY AT FIRESTONE SERVICE CENTER I WAS TOLD BY MANAGE THAT THE TIRE SEPARATED. HE REPLACED THE TIRE WITH SAME MAKE AND CHARGED ME 37.00. IN JANUARY 2000 ANOTHER TIRE SEPARATED AND I AGAIN BOUGHT A NEW TIRE FOR 67.00. IT ALSO SEPARATED. I'M ADVISING OF THIS INFO TO HELP OTHERS REGARDING THE ISSUE OF TIRE INFLATION. FIRESTONE CONTINUES TO BLAME THE CONSUMER BUT WE INFLATED OUR TIRES TO AT LEAST 30. THERE IS AN OBVIOUS DEFECT IN THE TIRES. ALL THIS INFO IS DOCUMENTED SHOULD SOMEONE REQUIRE IT REGARDING A SERIOUS INJURY. I WAS VERY VERY LUCKY SO I HOPE THIS HELPS SOMEONE WHO WAS NOT AS FORTUNATE .( DOT NUMBER: TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554739September 18, 2000
TIRES:TREAD/BELT
THE FIRESTONE (ATX DOT. VDHL 1P 425 TUBELESS RADIAL P235/75R15, 105S M+S) EXPERIENCED TREAD SEPARATION AND REPLACEMENT PRIOR TO RECALL (00T-005) NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554760September 18, 2000
TIRES:TREAD/BELT
FIRESTONE ATX II OWL TIRE(P235 75 R15) EXPERIENCED TREAD SEPARATION WHICH CAUSED DAMAGE TO THE VEHICLE, WHILE WAITING FOR TIRE REPLACEMENT, CONSUMER RECEIVED INJURY DO TO THE HOT WEATHER. *SCL
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#554728September 18, 2000
TIRES:TREAD/BELT
FIRESTONE ATX TIRES P235 75 R15 EXPERIENCED TREAD SEPARATION, CONSUMER WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554758September 18, 2000
TIRES:TREAD/BELT
FIRESTONE 16" TIRES EXPERIENCED TREAD SEPARATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554685September 18, 2000
TIRES:TREAD/BELT
THE VEHICLE EXPERIENCED THREE FIRESTONE WILDERNESS AT TIRE TREAD SEPARATION FAILURES, WHICH CAUSED NOISE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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