Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#10088059October 6, 2004
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE DRIVING AT 35 MPH.UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THREE PERSONS WERE INJURED, AND ONE WAS TRANSPORTED TO THE LOCAL HOSPITAL BY AMBULANCE. A PRIVATE VEHICLE TRANSPORTED THE OTHER TWO. DEALER WAS NOTIFIED. *AK *TC
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10092729September 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE REPLACING THE TIRES CONSUMER NOTICED THAT BRAKE LINE WORE OUT. AS RESULT, THE CHASSIS OF THE VEHICLE ALSO WORE OUT. DEALERSHIP WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091844September 10, 2004
CHILD SEAT
WHILE PLACING THE CHILD INSIDE THE CAR SEAT THE BOTTOM OF SEAT SHEARED OFF. CONSUMER WAS ABLE TO CATCH THE BOTTOM BEFORE HITTING THE FLOOR. THIS PUT THE CHILD IN DANGER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082182August 20, 2004
ENGINE AND ENGINE COOLING, SUSPENSION
THE CONSUMER WAS DRIVING WHEN SHE HEARD A LOUD NOISE WHILE TURNING INTO HER DRIVEWAY. THE VEHICLE WAS SMOKING AND CAUGHT ON FIRE. THE FIRE WAS PUT OUT WITH A GARDEN HOSE. THE VEHICLE WAS TOWED TO THE DEALER. THE WHEEL BEARINGS WERE FOUND TO BE DEFECTIVE. ON THE NEXT INCIDENT, THE CONSUMER TOOK THE VEHICLE TO THE MECHANIC TO HAVE THE FRONT END ALIGNED, WHEN THE VEHICLE WAS INSPECTED THE BALL JOINT FELL OFF INTO THE MECHANIC'S HAND JULY 8, 2004. *LA ALL OF THE PROBLEMS HAD BEEN ON THE DRIVERS SIDE. THERE WERE ALSO PROBLEMS WITH THE ENGINE. *SC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10088205August 19, 2004
ELECTRICAL SYSTEM
WHEN USING TURN SIGNAL SMOKE COMES FROM THE STEERING COLUMN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082148August 16, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING THE CONSUMER SWERVED ONTO THE SHOULDER AND HIT A GUARDRAIL WHILE ATTEMPTING TO AVOID HITTING A VEHICLE WHICH HAD PULLED OUT IN FRONT OF HER. THE DRIVER'S SEAT COLLAPSED DURING THE COLLISION WHICH RESULTED IN LOSS OF CONTROL. AS A RESULT THE VEHICLE FLIPPED OVER THREE TIMES. THE DRIVER SUSTAINED INJURIES TO HER NECK, HEAD AND HIP. THE VEHICLE RECLINER BOLT WAS RECALL AND REPLACED PRIOR TO THE ACCIDENT (RECALL # 03S04). *AK *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10087739August 11, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE TURNING LEFT SMOKE WAS COMING THROUGH THE WINDSHIELD WIPERS. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. THE CAUSE HAD NOT BEEN DETERMINED. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086359August 7, 2004
EXTERIOR LIGHTING
THIS IS FOR A 2000 FORD EXPLORER SPORT. WHEN I TURN THE LEFT SIGNAL ON, EVERY FEW DAYS, THE SIGNAL LIGHT WILL STICK AND SMOKE WILL COME OUT OF THE STEERING COLUMN NEAR THE HAZARD SWITCH. FORD REFUSES TO REMEDY THE PROBLEM. THIS IS A FAULT IN THE MULTI-FUNCTION SWITCH WHICH WAS RECALLED ON SEVERAL EXPLORERES (JUST NOT SPECIFICALLY MINE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074386July 26, 2004
ELECTRICAL SYSTEM
THE VEHICLES ELECTRICAL SYSTEM HAS FAILED. THE DEALER STATED THAT THE MULTI FUNCTION SWITCH WAS THE CAUSE OF THE FAILURE. *NM THE HARNESS WIRES ALL SHORTED AND THE CONSUMER NOTICED SMOKE COMING FROM THE DASH. THE POWER WINDOWS FAILED. THE SPEEDOMETER AND GAUGES FAILED. THE AIR CONDITIONER FAILED. THE RADIO BLINKERS AND LIGHTS FAILED. A BURNING SMELL CAME FROM THE DASH FREQUENTLY. THE CONSUMER REQUEST REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082288July 20, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY FORD YEAR 2000 IDLES ROUGH AND STALLS IN COLD WEATHER. I THOUGHT THE PROBLEM WAS DIRTY INJECTORS AND KEPT HAVING THEM FLUSHED WHICH TEMP. FIXED PROB. A MECHANIC STATED THAT IT WAS THE TIMING CHAIN AND THAT FORD WOULD FIX IT FOR FREE, FOR THEY DID ON HIS EXPLORER. I CONTACTED FORD AND THEY SAID THAT I WAS OVER THE MILES AND THAT IT WAS A CUSTOMER SATISFACTION RECALL. WELL NOT ONLY AM I NOT SATISFIED, BUT IT SEEMS TO BE A SAFETY FACTOR AS WELL. WHAT IF A PULL OUT INTO AN INTERSECTION AND MY CAR STALLS. CROSSING A HIGHWAY AND MY CAR STALLS. I WOULD HAVE THOUGHT THAT FORD WOULD HAVE CARED MORE ABOUT THEIR CUSTOMERS ESPECIALLY GIVEN THAT THIS IS MY 3RD FORD AND I AM ONLY 30 YRS OLD. REGARDLESS, OF THAT FACT, THAEY SHOULD BE REQUIRED TO FIX THE PROBLEM IN ORDER TO KEEP THEIR DRIVERS SAFE ON THE ROAD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083362July 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH TRANSMISSION ON 2000 FORD EXPLORER.*MR COMPONENT'S WITHIN THE TRANSMISSION HAD TO BE REPLACED AT 43000 MILES. THIS IS THE SECOND FORD EXPLORER THE CONSUMER HAS OWNED WITH TRANSMISSION PROBLEMS. THE CONSUMER SEEKS SOME FINANCIAL ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082247July 19, 2004
ELECTRICAL SYSTEM
LIGHTS FOR RADIO AND CLOCK HAVE GONE OUT- PERIODICALLY COME ON FOR A FEW MINUTES AND THEN DISAPPEAR. LIGHTS ARE OFF 99% OF TIME- FOR WEEKS AT A TIME. THIS HAS BEEN HAPPENING FOR TWO YEARS. IT WAS RECOMMENDED I REPLACE THE RADIO AT MY EXPENSE, BUT I HAVE HEARD OF A NUMBER OF OTHER EXPLORER OWNERS WITH SAME PROBLEM- I THINK IT IS A DEFECT OF AN EXPENSIVE RADIO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081241July 17, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST
AUTO ACCIDENT, REAR ENDED AT A RED LIGHT, SUBSTAINED SURIOUS INJURIES, MY CAR 000 FORD EXPLORE DRIVER SEAT BROKE AFTER THE INPACT THE DRIVER SEAT. RECLINER BOLT BROKE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10081104July 15, 2004
ENGINE AND ENGINE COOLING
CAR WOULD NOT START WITHOUT PRESSING GAS PEDAL TO THE FLOOR. ONCE STARTED HAD TO KEEP MY FOOT ON THE GAS TO PREVENT IT FROM STALLING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081784July 13, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING AT ANY SPEED WINDSHIELD WIPERS ENGAGED LNTERMITTENTLY. THE CAUSE HAS YET TO BE DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080842July 12, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
IN EARLY 2002 I NOTICED THE BRAKE PEDAL WAS FEELING SOFT AND PRACTICALLY WENT ALL THE WAY TO THE FLOOR WITH NORMAL BRAKING AND THE PEDAL MADE A HISSING/VACUUM NOISE AT TIMES. FOR HARD BRAKING IT FELT LIKE THE SUV WOULDN'T STOP. I TOOK THE CAR FOR SERVICE ON 6/8/02 AT A FORD DEALERSHIP WHICH BLED THE BRAKE SYSTEM. THIS DID NOT CORRECT THE PROBLEM. TOOK THE SUV BACK ON 11/9/02 AND WAS TOLD IT WAS A VACUUM LEAK FROM THE POWER BOOSTER AND THE MASTER CYLINDER WAS REPLACED. PEDAL AND BRAKING WAS NORMAL AFTER THIS UNTIL RECENTLY, THE BRAKE PEDAL IS FAILING AGAIN AS BEFORE. I HAVE NOT YET TAKEN IT TO THE DEALER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080313July 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TEST DRIVING THE VEHICLE CONSUMER SAW A BLINKING OVER DRIVE LIGHT ON DASH BOARD. VEHICLE WAS TAKEN TO ANOTHER DEALER, WHO FOUND THAT THE TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080068June 28, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER NOTICED REAR DOORS WILL NOT OPEN FROM THE INSIDE, EVEN IF THE CHILD PROOF LOCKS ARE OFF. CONSUMER WILL CONTACT MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079763June 24, 2004
SEATS:FRONT ASSEMBLY:RECLINER
THE FRONT DRIVER'S SIDE SEAT FAILED TO STAY IN THE UPRIGHT POSITION. SEVEN MONTHS EARLIER, DEALERSHIP PERFORMED HIGH BACK SEAT RECALL 03V281000 REPAIRS. DEALERSHIP INSPECTED THE SEAT, AND INDICATED THAT THIS FAILURE WAS RELATED TO THE RECALL BOLT THAT WAS REPLACED. IT MAY BE THE RACKET ASSEMBLY OR ONE OF THE SEAT FRAMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079821June 24, 2004
ENGINE AND ENGINE COOLING
WHEN STARTING VEHICLE AFTER FUELING IT BEGAN TO HESITATE/STALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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