Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#560664April 4, 2001
TIRES:TREAD/BELT
WHILE DRIVING THE VEHICLE BEGAN TO SHAKE VIOLENTLY, UPON INSPECTION THE CONSUMER COULD FIND NO EVIDENCE OF ANYTHING WRONG, WHEN THE VEHICLE WAS TAKEN TO A TIRE DEALER THE CONSUMER WAS TOLD THAT IT SEEMED LIKE ONE OF THE TIRES WAS GETTING READY TO SEPARATE, CONSUMER REQUESTED REIMBURSEMENT FOR REPLACED TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743365April 1, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
10/2000 - THE LEFT REAR DOOR LATCH FROM THE INSIDE WOULD NOT WORK. ANYONE WHO ATTEMPTED TO OPEN THE DOOR FROM THE INSIDE OF THE VEHICLE WOULD BE UNABLE TO OPEN THE DOOR. I BROUGHT THE VEHICLE IN FOR REPAIRS. THE DEALER REPLACED THE DOOR LATCH ASSEMBLY. THE REPAIR COST ME APPROX. $175.00. MARCH, 2001 - THE RIGHT REAR DOOR LATCH HAS NOW BROKEN. AGAIN, ANYONE TRYING TO OPEN THE DOOR FROM THE INSIDE WILL BE UNSUCCESSFUL. THIS IS A BIG CONCERN SINCE I HAVE CHILDREN WHO SIT IN THE BACK AND IF THERE WAS AN EMERGENCY THEY WOULD BE UNABLE TO EXIT THE VEHICLE FROM THE RIGHT REAR DOOR. I WILL BE GETTING THIS DOOR FIXED NEXT WEEK BY THE SAME DEALERSHIP. I FEEL THAT THESE SAFETY DEFECTS PUT ANY PERSON SITTING IN THE BACK IN GRAVE DANGER IF THERE IS AN EMERGENCY. THESE FAILURES SHOULD NOT HAPPEN. PLEASE ADVISE HOW I CAN BE REIMBURSED FOR THESE REPAIRS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560588March 29, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES HE HEARD A STRANGE NOISE COMING FROM FRONT PART OF VEHICLE, HE TOOK VEHICLE IN TO BE INSPECTED AND WHEN MECHANIC PUT THE KEY IN THE IGNITION AND TURNED IT, THERE WAS A LOUD BANGING SOUND AND THE ENGINE SEIZED, ACCORDING TO THE MECHANIC'S REPORT, SOMETHING BEHIND THE TORQUE CONVERTER LOCKED UP AND RUINED THE TRANSMISSION, THE TRANSMISSION, FLYWHEEL AND STARTER MOTOR HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884543March 29, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
PART THAT SWITCHES HEAT TO AIR CONDITIONER IS WARPED ,CAUSE UNKNOWN. PLEASE GIVE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884247March 27, 2001
WHEELS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 60 MPH CONSUMER HEARD A GRINDING SOUND, THEN ABS LIGHT STARTED FLASHING, AND FRONT RIGHT WHEEL CAME OFF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884047March 23, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
LOW BEAM ON HEADLIGHTS FAIL TO COME ON. OTHER LIGHTS WORKING. CONTACTED MANFACTURER AND INFORMED NO RECALLS. TOOK TO INDEPENDENT MECHANIC, AND LOW BEAM WAS REPAIRED. INFORMED HAD A SHORT IN ELECTRICAL WIRING. MECHANIC COULD SMELL BURNING WIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883915March 23, 2001
TIRES:SIDEWALL
DUNLOP RADIAL ROVER TIRE EXPERIENCED BLOWOUT ON REAR PASSENGER INSIDE SIDEWALL WHILE TRAVELING THROUGH AN INTERSECTION, TIRES WERE REPLACEMENT TIRES, SIZE P235/75R15, DOT HLD113100. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560493March 22, 2001
TIRES:TREAD/BELT
THE CONSUMERS REPLACED ALL FOUR FIRESTONE TIRES BECAUSE THEY WERE DEFECTIVE, CONSUMER REQUEST REIMBURSEMENT (FIRESTONE OOT-005). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883563March 20, 2001
AIR BAGS:FRONTAL
WHILE DRIVING ABOUT 50 MPH ANOTHER VEHICLE CROSSED A STOP SIGN AND CONSUMER STRUCK OTHER VEHICLE IN MIDDLE. BOTH VEHICLES WERE TOTALED, BUT NEITHER OF AIR BAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#560413March 19, 2001
TIRES:TREAD/BELT
TWO OF THE ORIGINAL FIRESTONE TIRES WERE REPLACED DUE TO SEPARATION PROBLEMS THAT RESULTED IN VIBRATION, HOWEVER LATER THE CONSUMER HAD TO REPLACE ALL THE FIRESTONE TIRES INCLUDING THE TWO REPLACEMENTS DUE TO VIBRATION PROBLEMS, CONSUMER WAS DENIED RECALL REIMBURSEMENT DUE TO THE TIME OF REPLACEMENT, CONSUMER IS NOT SATISFIED WITH THE RECALL BEING ISSUED AND THE TERMS OF THE RECALL REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883256March 16, 2001
VEHICLE SPEED CONTROL
VEHICLE WAS SHOWING SAME PROBLEMS AS STATED IN RECALL 97V074000 CONCERNING THROTTLE BODY STICKING. CONSUMER INFORMED THAT VEHICLE WAS NOT A PART OF RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883294March 16, 2001
FUEL SYSTEM, GASOLINE
A STRONG SMELL OF FUEL INSIDE OF VEHICLE. DRIVER HAS TO ROLL DOWN WINDOWSBECAUSE FUMES MAKE CONSUMER SICK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883295March 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE GOT STUCK OIN PARK POSITION. ALSO, SOMETIMES WHILE DRIVING TRANSMISSION COULD BE STUCK IN DRIVE GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883034March 14, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKES WERE APPLIED AT NORMAL CONDITIONS AT 25MPH VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE, RESULTING IN A COLLISION/ MINOR INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#560259March 9, 2001
TIRES:TREAD/BELT, TIRES:SIDEWALL
ALL FOUR FIRESTONE WILDERNESS AT TIRES ARE CRACKED ON THE SIDEWALL WHERE THE TREAD BEGINS, THE VEHICLES TIRES ARE NOT INCLUDED IN RECALL, THE CONSUMER IS REQUESTING THAT ALL FOUR TIRES BE REPLACED WITH A DIFFERENT BRAND AT THE MANUFACTURER'S EXPENSE (FIRESTONE WILDERNESS AT P255/70R16 109 M/S, FILE NO: NSR01R0449). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882193March 6, 2001
STRUCTURE:BODY:DOOR, TIRES:TREAD/BELT
THIS FIRESTONE WILDERNESS/AT TIRE, P23575R15 WAS LOOKED AT BY A GARAGE WHEN TREAD SEPRATION WAS NOTICED.*AK CONSUMER STATES FIRST FAULTY TIRE RESULTED IN A BLOWOUT, 2 OTHERS WERE NOTICED AT A GARAGE WITH TREAD SEPARATION. CONSUMER STATES INSIDE PASSENGER DOOR HANDLES ON BOTH LEFT AND RIGHT DO NOT WORK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560073March 5, 2001
TIRES
CONSUMER HAD REQUESTED REIMBURSEMENT FOR THE FIRESTONE WILDERNESS AT TIRES (P255/70R16) AND WAS DENIED BECAUSE THESE TIRES WERE NOT PART OF RECALL, HOWEVER CONSUMER STATES THAT TIRES EXPERIENCED SEVERE CRACKS AND THAT A LOCAL DEALER STATED THAT THE TIRES NEEDED REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881931March 2, 2001
UNKNOWN OR OTHER
ENGINE CHECK LIGHT KEEPS COMING ON, DEALER CANNOT REMEDY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560024March 1, 2001
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRE EXPERIENCED A BLOWOUT, UPON INSPECTION, DEALER NOTED THAT THE OTHER 3 TIRES WERE SEPARATING, CONSUMER REPLACED THE TIRES AND REQUESTED REIMBURSEMENT, HOWEVER FIRESTONE STATED THAT SINCE THE TIRES WERE PURCHASED PRIOR TO AUGUST 9, 2000, HE WAS DENIED. (ATTORNEY FOR CLIENT) *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559963February 28, 2001
SUSPENSION, TIRES:TREAD/BELT
THE SWAY BAR (00S47) AND TWO FIRESTONE TIRES FAILED PRIOR TO RECALL NOTICES, WHILE THE CONSUMER WAS ATTEMPTING TO DODGE ANOTHER VEHICLE IN FRONT OF HIS VEHICLE TWO OF THE FIRESTONE TIRE FAILED AND THE SWAY BAR BROKE CAUSING THE VEHICLE TO ROLLOVER 3 TIMES INTO A DITCH, THE CONSUMER SUSTAINED CUTS, BRUISES AND MUSCLE PULLS AND TEARS IN THE UPPER BODY (FIRESTONE WILDERNESS AT 255/70R16). NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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