Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#10116664April 9, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
REAR WIPER MOTOR HAS BEEN REPLACED TWICE BY DEALER UNDER WARRANTY. THIS IS KNOWN FAULTY DESIGN. WIPER JAMS AND HAS TO BE PHYSICALLY ROCKED TO UNJAM. PROBLEM IS YOU COULD BE DRIVING IN RAINSTORM & COULD NOT USE WIPER AT THAT CRITICAL TIME. THIS VEHICLE IS PAST WARRANTY NOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113364April 8, 2005
AIR BAGS:FRONTAL
WHILE DRIVING 30 MPH THE CONSUMER WAS HIT BY ANOTHER VEHICLE ON THE PASSENGER'S SIDE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED AND TWO OCCUPANTS SUSTAINED INJURIES. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10116415April 5, 2005
LATCHES/LOCKS/LINKAGES
THE DRIVER SIDE DOOR OF MY 1998 FORD EXPLORER SPORT WILL NOT UNLOCK. A SPRING BROKE, AND THE LOCK WILL NOT OPEN WITHOUT NUMEROUS ATTEMPTS. THIS PROBLEM IS WELL DOCUMENTED AND THE CAUSE IS WELL KNOWN (THE SPRING DESIGN IS POOR). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113341March 30, 2005
VEHICLE SPEED CONTROL
AFTER STARTING THE VEHICLE AND THE VEHICLE WAS IN GEAR IT HAD TO BE GIVEN MORE GAS BECAUSE THE THROTTLE BODY WAS STICKING. OWNER CONTACTED THE DEALER AND THE MANUFACTURER. BECAUSE OF THE MILEAGE ON THE VEHICLE THEY WILL DO NOTHING ABOUT THE PROBLEM. *AK THE THROTTLE CONTINUES TO STICK CAUSING UNSAFE DRIVING CONDITIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116051March 29, 2005
INTERIOR LIGHTING, EXTERIOR LIGHTING
PLEASE BE ADVISED THAT ON 3/29/05 WHILE DRIVING MY 1998 FORD EXPEDITION XLT THE DOOR AJAR LIGHT CAME ON AND THE INTERIOR LIGHTS CAME ON AND THE RUNNING BOARD LIGHTS CAME ON. I PULLED OVER AND PARKED THE VEHICLE AND CHECKED ALL DOORS, ALL DOOR WERE CLOSED PROPERLY. THE LIGHTS REMAINED ON. I TURNED THE VEHICLE OFF AND REMOVED THE KEY FROM THE IGNITION AND SHUT THE DOOR AND INTERIOR LIGHTS AND RUNNING BOARD LIGHTS REMAINED ON. I HAD TO REMOVE THE FUSE TO MAKE LIGHTS GO OUT, BUT WHEN I AM DRIVING I HAVE NO INTERIOR LIGHTS AND I CANNOT PUT DOWN WINDOWS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114708March 25, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, VEHICLE SPEED CONTROL
SPEED CONTROL SWITCH FAILED ON MY 1998 FORD EXPLORER, RESULTING IN CRUISE CONTROL FAILURE, MAJOR ELECTRICAL SHORT CIRCUIT, BLOWN 20A FUSE, NO TAIL LIGHTS, LEAKING BRAKE FLUID FROM MASTER CYLINDER THRU FAULTY SWITCH, AND WIRES, SWITCH AND CONNECTOR BURNED APPROXIMATLY SIX INCHES BACK FROM SWITCH. SWITCH WAS BURNED, ALSO. A NEW SWITCH WAS PUT ON THE VEHICLE, ALONG WITH A PIGTAIL (WIRES & CONNECTOR), THE BRAKE SYSTEM HAD TO BE BLED AND A NEW FUSE INSTALLED. AT THAT TIME, I KNEW NOTHING OF A DEFECT. FORD SAID NOTHING OF THE PROBLEM. THE REPAIR WAS MADE 1/14/05. TO THE BEST OF MY KNOWLEGE, THE DEFECT IS NOT CORRECTED, BUT ONLY REPAIRED AS IT WAS ORIGINALLY EQUIPPED. WHEN I HEARD ABOUT THE RECALL, IT DID NOT INCLUDE MY 1998, EXPLORER, SPORT. I HAVE SAVED THE OLD SWITCH. THE NEW SWITCH NUMBER IS SW-5945, F3TZ-9F924-BB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114592March 24, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, ELECTRICAL SYSTEM:HORN, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I HAVE A 1998 FORD EXPLORER 4 DR 2WD AND THE DRIVER DOOR WILL NOT OPEN SOMETHING WENT WRONG WITH THE LOCK FROM THE INSIDE U CAN OPEN IT FROM THE OUTSIDE BUT IT WONT OPEN FROM THE INSIDE SINCE THAT OCCURED MY ANTI-THEFT MY SECURITY SYSTEM AND MY HORN ALSO STOPPED WORKING I HAVE CHECKED THE FUSES AND THE RELAYS THEY TELL ME THAT ITS SOMETHING IN THE WIRING WHAT SHOULD I DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115774March 24, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE PARKED FOR 45 MINUTES A FIRE STARTED UNDER THE HOOD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10114051March 14, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVERS SIDE FRONT DOOR LOCK DOES NOT UNLOCK WITH EITHER THE REMOTE KEYLESS ENTRY, THE INTERIOR LOCK/UNLOCK BUTTON OR THE KEY. IN ORDER TO UNLOCK THE DOOR YOU MUST PRESS EITHER THE REMOTE OR THE INTERIOR UNLOCK BUTTON 10 TO 15 TIMES. IN ADDITION TO BEING VERY INCONVENIENT, THIS COULD CAUSE A SERIOUS PROBLEM IF THE DRIVER IS NOT ABLE TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113839March 9, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOORS HAVE A SAFETY ISSUE IN WHICH THEY CANNOT BE LOCKED BECAUSE THEY CAN ONLY BE UNLOCKED FROM THE INSIDE. THE KEYS NOR THE REMOTE CAN UNLOCK THE DOORS FROM THE OUTSIDE. DEALERSHIP INDICATED THAT THE DOORS WERE FROZEN, AND IT WAS NOT THEIR PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113611March 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LEFT FRONT DOOR WOULD NOT LOCK OR UNLOCK. THE CONSUMER NOTICED ON MORE THAN ON OCCASION THAT THE PROBLEM WOULD OCCUR. THE CONSUMER HAS CONTACTED THE DEALER FOR APPOINTMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112486March 3, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
1998 FORD EXPLORER CAUGHT FIRE AT 4:30 AM,UNDER THE HOOD ENGULFED IN FLAMES CALLED FIRE DEPT THEY CAME AND PUT FIRE OUT. THE WHOLE ENTIRE MOTOR, AND FRONT OF TRUCK RUINED,NOT DRIVABLE. I FILED A CLAIM WITH FORD THE DAY AFTER FIRE,THEY STATED THAT THEY WERE LIABLE BECAUSE THERE WERE NO RECALLS ON 1998 EXPLORERS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10112388March 2, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LOCKING MECHANISM OF MY DRIVER SIDE DOOR OF MY 1998 FORD EXPLORER SPORT IS BROKEN. A SMALL METAL PIN BROKE WHICH MAKES THIS LOCKING MECHANISM NOT WORK. SO SOMETIMES I HAVE TO CLIMB THROUGH TO THE PASSENGER SIDE TO GET OUT IF MY VARIOUS TECHNIQUES DO NOT WORK TO UNLOCK THE DRIVER SIDE DOOR. I BELIEVE WHAT HAPPENS IS THAT THE METAL PIN WILL EVENTUALLY CORROD AND BREAK SO I HAVE NOT YET FIXED IT DUE TO THE FACT THAT I HAVE NO FAITH IN A PRODUCT THAT WILL MOST LIKELY BREAK AGAIN. I THOUGHT I WAS WAS JUST HAVING THIS PROBLEM UNTIL I VISITED THIS MESSAGE BOARD (HTTP://WWW.OFFROADEXCHANGE.COM/MODFORUMS/INDEX.PHP?BOARD=9;ACTION=DISPLAY;THREADID=1749;START=25). I REALLY HOPE YOU INVESTAGATE THIS PROBLEM BEFORE SOMEBODY IS IN A LIFE OR DEATH SITUATION AND TRAPPED IN THEIR EXPLORER BECAUSE THE METAL PIN OF THE LOCKING MECHANISM BROKE. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106862March 2, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LOCKING MECHANISM AUTOMATICALLY LOCKED, AND UNLOCKED BY ITSELF. THE KEY WORKED INTERMITTENTLY. SOMETIMES WHEN THE CONSUMER WAS INSIDE THE VEHICLE SHE COULD NOT GET OUT OR SHE GOT OUT, BUT COULD NOT GET IN. *AK KEYS DO NOT WORK ON DRIVERS SIDE DOOR. THE CONSUMER BROKE THE DOOR LATCH TRYING TO GET OUT OF THE VEHICLE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112871February 22, 2005
WHILE THE TRUCK WAS BEING INSPECTED FOR ENGINE STALLING, THE DEALER INFORMED THE CONSUMER THAT BOTH UPPER AND LOWER BALL JOINTS WAS LOOSE AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110396February 12, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER DOOR WON'T OPEN ON MY 1998 EDDIE BAUR EXPLORER. DOOR LOCK STUCK SHUT... SAFETY ISSUE! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110345February 11, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
DOOR LOCK WAS NOT WORKING WHEN IT WAS COLD. NOW, DOOR LOCK ON DRIVER'S SIDE IS COMPLETELY OUT, THE KEY JUST TURNS IN THE LOCK AND DOES NOT WORK. THE OTHER LOCKS (PASSENGER AND BACK WINDOW) DO NOT WORK EITHER. YOU HAVE TO TURN THE KEY MANY TIMES BEFORE LOCK WORKS, THEN YOU HAVE TO EITHER CRAWL OVER THE SEATS OR PRESS THE UNLOCK BUTTON SEVERAL TIMES BEFORE LOCK ENGAGES. I WAS OUTSIDE IN THE RAIN FOR AT LEAST 5 MINUTES TRYING TO GET THE LOCK TO WORK ON THE PASSENGER SIDE OF CAR BECAUSE DRIVER'S SIDE IS BROKEN. ON GOING PROBLEM FOR AT LEAST 3 MONTHS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110295February 10, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I OWN A FORD EXPLORER 1988 BOUGHT NEW IN 1999. I HAVE ONLY 36.000 MILES ON IT AND LAST MONTH I WAS JUST DRIVING FOR ABOUT 2 MILES WHEN I SENSED A POWERFUL SMELL OF GAS. PULLED OVER IMEDIATELY, OPENED THE HOOD A I SAW GASOLIN POURING ON THE ENGINE AND THE BATTERIES FROM THE TWO FUEL LINES GOING INTO THE FEUEL INJECTION SYSTEM IN TOP OF THE ENGINE. I HAVE CALLED FORD AND THEY TOLD ME THERE IS NO RECALL ON THIS. IT SHOULD BE BECAUSE THE FORD DEALER WHERE I HAVE FIXED THE PROBLEM(700$ !!!!). OLD ME THEY ENCOUNTERED THIS PROBLEM OTHER TIMES. PLEASE DO AN INVESTIGATION BEFORE PEOPLE WILL DIE BURNT ALIVE. I DROVE NEW, OLD AND VERY OLD CARS AND I HAVE NEVER HAD OR HEARD OF THIS KIND OF PROBLEM. *AK IT IS A MAJOR SAFETY ISSUE! PLEASE LET ME KNOW IF YOU WILL DO SOMETHING THANKS SORIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110299February 10, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AUTOMATIC DOOR LOCKS SOMETIMES WORK AND SOMETIMES DOES NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108365February 1, 2005
AIR BAGS:FRONTAL
NEITHER AIR BAG DEPLOYED AFTER A HEAD-ON COLLISION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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