Ford Explorer Complaints (1995)

843 consumer complaints on file.

#737145December 1, 2000
TIRES
I HAD TO HAVE THIS REPAIRED IN THE SUMMER 2000 BECAUSE HANDLING WAS EXTREMELY BAD ESPECIALLY AT HIGH SPEED (OVER 45MPH) AND GOING AROUND CURVES. IT FELT LIKE THE VEHICLE WAS GOING TO ROLL OVER. THE REPAIRS WERE MADE AT A GARAGE AND NOT AT A DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737158December 1, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION
O/D OFF LIGHT FLASHED ON AND OFF FOR MONTHS. FORD WOULD NOT ADMIT A PROBLEM TILL IT WAS OUT OF WARRANTY. RPM'S WOULD GO UP DRAMATICALLY FOR A FEW SECONDS WHILE GOING DOWN THE ROAD. ABS SENSOR WENT BAD CAUSING UNEXPECTED AND LONGER STOPPING DISTANCES AT LESS THAN 20 MPH. THJE ABS BRAKES WOULD KICK INON DRY PAVEMENT AT SLOW SPEEDS WHEN TURNING AND BRAKING AT THE SAME TIME. ALMOST CAUSED A COUPLE CRASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558206November 30, 2000
TIRES:TREAD/BELT
CONSUMER NEEDED A TIRE PATCHED, DEALER WOULD NOT PATCH TIRE BECAUSE CONSUMER WAS WAITING FOR REPLACEMENT TIRES DUE TO RECALL 00T005 AND SAID THAT HAVING A NEW TIRE ON THE VEHICLE FOR A FEW WEEKS WOULD BE FINE, CONSUMER SENT A PHOTOCOPY OF THE RECEIPT FOR REIMBURSEMENT AND IS BEING DENIED BECAUSE THE ORIGINAL WASN'T SENT, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE ROAD HAZARD WARRANTY THAT IS NOW USELESS AND FOR THE PRORATED COST OF A FAULTY TIRE THAT WAS REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737037November 29, 2000
SUSPENSION:FRONT:SPRINGS:TORSION BAR
THE ACTUAL DATE AND MILEAGE IS UNKNOWN. I JUST DISCOVERED THE PROBLEM LAST WEEK. BOTH LINK PINS THAT CONNECT THE FRONT SWAY BAR TO THE WHEEL ASSEMBLY WERE MISSING. WITH THE SWAY BAR DISCONNECTED, THE CAR SWAYS SEVERLY IN CORNERING OR HARD MANUEVERS. I HAD THE PINS REPLACED AT MY EXPENSE. I CONTACTED FORD AND THEY HAD ISSUED A CUSTOMER NOTIFICATION ON 6 NOV 2000 #00M11 THAT IDENTIFIED THE (LINK PINS BREAKING)PROBLEM FOR 1996-1997 FORD EXPLORERS. HOWEVER, THE LIMIT FOR MILEAGE FOR FORD TO REPLACE THE PARTS WAS 100,000. I HAD AT THE TIME OF DISCOVERY 102500 MILES ON THE CAR. THIS PROBLEM, I BELIEVE, OCCURED BACK IN THE SUMMER BECAUSE I STARTED GETTING A LOT SWAY ON CORNERING. I FIGURED THAT THE SHOCKS WERE BAD DO HAD THEM REPLACED IN ABOUT SEPTEMBER 2000. THIS DIDN'T SOLVE THE SWAY PROBLEM. LAST WEEK I WAS CHANGING MY OIL AND NOTICED THAT THE SWAY BAR WAS LOOSE. AFTER REPLACING THE LINK PINS MY SWAY PROBLEM WENT AWAY. I CONTACTED FORD CUSTOMER RELATIONS, MELLANIE HALL, AND RELAYED MY PROBLEM. I WAS TOLD THAT FORD WOULD NOT PAY FOR THE REPAIRS SINCE MY CAR WAS 2500 MILES PAST THEIR LIMIT. I BELIEVE THAT THIS IS A SAFETY ISSUE AND MAY HAVE BEEN A CONTRIBUTING PROBLEM TO THE TIRE PROBLEM CAUSING ROLL OVERS. THIS CAR, WITH OUT THE SWAY BAR ATTACHED, WOULD DEFINITELY BE UNSTABLE IN HARD TURNS AND I AM CONVINCED THAT IT COULD LEAD TO A ROLL OVER. MELLANIE HALL FOR FORD, DID NOT AGREE. I BELIEVE THAT THIS TIME OF FAILURE SHOULD BE ADDED TO YOUR INVESTIGATION ON TIRES AND ROLL OVERS. I ALSO BELIEVE THAT THIS SHOULD BE SAFETY RECALL AND NOT BE LIMITED TO A CERTAIN NUMBER OF MILES, CONSEQUENTLY I SHOULD BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558144November 28, 2000
TIRES:TREAD/BELT
REAR FIRESTONE ATX TIRE CAME COMPLETELY OFF WHILE DRIVING CAUSING VEHICLE TO ROLLOVER AND SLIDE 60 FEET UPSIDE DOWN, CONSUMER SUSTAINED SOME GLASS IN FACE, EARS, SOME CUTS AROUND LEFT EYE AND BRUISE FROM WHERE SEAT BELT RESTRAINED DRIVER, CONSUMER REQUEST REIMBURSEMENT FOR DAMAGES SUFFERED AS A RESULT OF ACCIDENT. NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#557774November 20, 2000
TIRES
FIRESTONE ATX 15" TIRE EXPERIENCED BLOWOUT AND ALSO CAUSED DAMAGE TO THE REAR CHROME PANEL AND RIGHT REAR CHROME MOLDING, THE CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875039November 15, 2000
SUSPENSION:FRONT:STABILIZER BAR
FRONT SUSPENSION STABLILIZER BAR LINK BROKE. DEALERSHIP WAS AWARE OF PROBLEM, AND MECHANIC HAS SOLVED THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874987November 15, 2000
SUSPENSION:FRONT:STABILIZER BAR
LINK THAT GOES TO STABILIZER BAR AND LOWER CONTROL ARM BROKE WHICH MAY CAUSE A LOSS OF VEHICLE CONTROL. LINKS ARE NOW PRODUCED LARGER AND BIGGER. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735833November 6, 2000
ELECTRICAL SYSTEM:IGNITION
THE ENGINE HAS BEEN STALLING FOR THE PAST YEAR FOR NO REASON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557380November 3, 2000
SUSPENSION:REAR
CONCERNS ABOUT THE SWAY BAR PROBLEM, EXPLORER HAS VERY STIFF HANDLING. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557140November 1, 2000
TIRES
FIRESTONE ATX TIRE EXPERIENCED AN EXPOSED STEEL WIRE ON THE INNER EDGE OF THE LEFT FRONT TIRE, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT TIRES AND FOR AN UNNECESSARY ALIGNMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556989October 31, 2000
TIRES:TREAD/BELT
CONSUMER TIRES WERE INCLUDED IN RECALL 00T-005 BUT THERE WERE NOT PARTS AVAILABLE FOR REPLACEMENT, CONSUMER REPLACED TIRE WITH COMPETITORS BRAND AND REQUEST COMPENSATION (FIRESTONE). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735379October 29, 2000
SUSPENSION
FLIPPED 1995 LIMITED EXPLORER 5 TIMES IT IS TOTALED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735178October 26, 2000
ELECTRICAL SYSTEM:IGNITION
VEHICLE MAY STALL WHILE DRIVING AND NOT RESTART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735179October 26, 2000
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCKS UP, KEY WON'T TURN. KEY MAY ALSO BE REMOVED WHEN NOT IN FULL OFF POSITION, BOTH ON MULTIPLE OCCASIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735144October 25, 2000
TIRES:SIDEWALL
UPON TAKING DELIVERY NOTICED OUT OF BALANCE CONDITION, HAD THEM BALANCED BUT STILL THERE, WHILE TRAVELING ON NY TPK. AT 60 MPH L.F. SIDEWALL BLEW OUT. /REPLACED ALL TIRES AND NO MORE VIBRATION. /GOODYEAR DEALER DIDN'T REPLACE.*AK (TIRESIZE: 205R15)( DOT NUMBER: TIRE SIZE: 205R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735100October 25, 2000
TIRES:TREAD/BELT
WHILE DRIVING HOME FROM A TRIP A PASSING CAR INDICATED TO ME A TIRE PROBLEM. I PULLED OFF THE ROAD, CALLED AAA AND HAD MY SPARE PUT ON MY FORD EXPLORER. ABOUT A WEEK LATER I TOOK THE TIRE IN TO GET IT FIXED. THE MANAGER OF THE FIRESTONE STORE WHERE I TOOK IT CALLED ME OVER AFTER INFLATING THE TIRE ON A STAND. THE TREAD HAD SEPARATED FROM THE SIDEWALL OF THE TIRE. HE CALLED HIS OFFICE WHO AUTHORIZED A 50% REDUCTION IN REPLACEMENT TIRES WHICH I ACCEPTED BUT CALLED FIRESTONE TO REQUEST 100% REPLACEMENT COST. TO DATE NO REPLY FROM FIRESTONE. CONCERNED THAT OTHER TIRES MAY HAVE THIS PROBLEM. DO NOT HAVE THE DOT CODE BUT DO REMEMBER THAT THE TIRES WERE MADE IN CANADA. *AK (TIRESIZE: 255/75X16)( DOT NUMBER: TIRE SIZE: 255/75X16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556823October 24, 2000
TIRES:TREAD/BELT
FIRESTONE TIRES EXPERIENCED VIBRATION, THUMPING NOISES, AND A TREAD SEPARATION, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735009October 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
O/D LIGHT FLASHING / TRANSMISSION SHIFTS HARD INTO FIRST GEAR WHEN SLOWING DOWN TO A STOP. TRANSMISSION ALWAYS SERVICED ACCORDING TO OWNERS MANUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873458October 20, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER SEAT BELT BUCKLE WILL NOT LATCH. LOCKING MECHANISM IS BROKEN WHICH PREVENTS BUCKLE FROM LATCHING. DEALER /MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT UNDER A RECALL OR WARRANTY. REPAIRS WOULD BE AT CONSUMER'S COST. *AK THE CAUSE FOR THE FAILURE OF THE LOCKING MECHANISM OF THE SEAT BUCKLE IS POSSIBLY FAULTY ENGINEERING AND A POOR DESIGN. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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