Ford Explorer Complaints (2002)
3,572 consumer complaints on file.
- #10078670June 23, 2004SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, EQUIPMENT:ELECTRICAL
2002 FORD EXPLORER 1. ABS SENSOR LIGHT CAME ON IN MARCH 2003. TOOK CAR TO FORD DEALERSHIP AND THEY REPLACED IT. ABS LIGHT WENT OUT FOR A SHORT TIME. THEN, AUG, 2003, ABS LIGHT CAME ON AGAIN. TOOK INTO A DEALERSHIP, THEY REPLACED THE SENSOR. ABS LIGHT WENT OUT. BUT IT CAME BACK ON AGAIN SOON AFTERWARD. IN THE MEANTIME, MY WARRANTY EXPIRES. 2. FAILURE TO ADEQUATELY DIAGNOSE THIS PROBLEM IN THE FIRST PLACE HAS LEAD TO A BAD REAR HUB ASSEMBLY. NOW I HAVE A REPAIR OUTSIDE MY WARRANTY THAT SHOULD HAVE BEEN TAKEN CARE OF IN THE FIRST PLACE. 3. FORD REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR THEIR FAULTY PROBLEM. THEY REQUIRE THAT I PAY FOR A DIAGNOSIS TO FIND OUT WHAT THE PROBLEM IS. BEING THAT THIS IS RELATED TO SOMETHING THAT THEY HAVE A HISTORY ON DURING MY WARRANTY PERIOD, THEY SHOULD BE RESPONSIBLE FOR THE REPAIRS AND COSTS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078699June 23, 2004STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
AFTER I PARKED THE EXPLORER AT THE MALL, I OPENED THE REAR LIFTGATE GLASS TO TAKE OUT THE STROLLER. AFTER I SET THE STROLLER UP, I REACHED UP TO CLOSE THE LIFTGATE GLASS. AT THIS POINT, WHILE MY HAND IS STILL ON THE LIFTGATE, THE GLASS SHATTERED AND EXPLODED WITH GLASSES FLEW EVERYWHERE. THE BABY STROLLER IS COVERED WITH GLASSES. UNFORTUNATELY, I HAD NOT PUT MY 8 MONTHS OLD BABY IS THE STROLLER OR ELSE HIS FACE WOULD BE COVERED WITH GLASSES. AT THIS POINT, I FELT A SHARP PAIN ON MY RIGHT HAND AND SAW THAT THERE WERE TWO CUTS AND I WAS BLEEDING EVERYWHERE. AFTER DROPPING THE EXPLORER AT A DEALER NEARBY, I WENT TO THE URGENT CARE AND GOT 12 STITCHES FOR THE CUTS. I CALLED FORD CUSTOMER RELATIONSHIP CENTER ON MONDAY TO REPORT THE INCIDENT AND WAS TOLD TO WAIT FOR 2 BUSINESS DAYS FOR THE FORD CONSUMER AFFAIRS TO CALL ME BACK. AFTER TWO DAYS OF WAITING, I CALLED BACK AND THIS TIME I WAS TOLD THAT IT MIGHT TAKE UP TO 7 DAYS BEFORE THEY CAN CALL ME BACK. I DID SOME RESEARCH ON THIS PROBLEM AND FOUND OUT THAT THERE ARE NUMEROUS COMPLAINTS FILED WITH NHTSA REGARDING THIS PROBLEM AND THERE IS AN OPEN INVESTIGATION BY ODI (OPENED ON 06/02/2004). APPARENTLY, SHORTLY AFTER THE INTRODUCING THE 2002 EXPLORER FOR SALE, FORD ISSUED A SPECIAL SERVICE INSTRUCTION (SSI 01I-010) IN APRIL OF 2001 TO CORRECT A LIFTGATE LIFT CYLINDER MOUNT ISSUED IN 56,000 VEHICLES BUILT FROM 2/5/2001 TO 3/30/2001. ALL VEHICLES BUILT AFTER THAT PERIOD WERE TO HAVE AN IMPROVED LIFT CYLINDER MOUNTING DESIGN. MY EXPLORER WAS BUILT ON 04/20/2001. HOWEVER, I AM VERY SUSPICIOUS THAT THIS BUILD DATE MIGHT BE WRONG SINCE I KEPT THE WINDOW STICKER AND THE DEALER'S INVOICE WHEN I BOUGHT THE EXPLORER AND THE DATES ON THOSE IS 04/09/2001. WHY IS THIS DATE (04/09/2001) BEFORE MY EXPLORER'S PRODUCTION DATE (04/20/2001)? MY EXPLORER MIGHT HAVE BEEN BUILT DURING THIS 2/5/2001 - 3/20/2001 PERIOD SINCE THERE ARE NUMEROUS COMPLAINTS ON THIS PROBLEM WITH KNOWN BUILD DATES AFTER APRIL 2001 PERIOD. *AK PE04045.PCO
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10073707June 23, 2004FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHILE DRIVING 65 AND ATTEMPTING TO PASS ANOTHER VEHICLE CONSUMER'S VEHICLE FAILED TO GO INTO PASSING GEAR. ENGINE STALLED AND CONSUMER HAD TO COAST TO THE SIDE OF THE HIGHWAY. ONCE OFF THE ROAD CONSUMER RESTARTED THE VEHICLE AND CONTINUED DRIVING. *AK THE VEHICLE WAS TOWED TO THE DEALER BUT THE TECHNICIAN COULDN'T FIND ANYTHING WRONG. THE VEHICLE WAS TAKEN BACK TOT HE DEALER WHERE THEY REPLACED THE FUEL PUMP, GAS TANK AND AIR FLOW SENSOR. SO FAR THE VEHICLE HAS BEEN RUNNING AS IT SHOULD. THE HEAT SHIELD UNDER THE VEHICLE RATTLED. THE DEALER ADJUSTED IT. THE MULTIFUNCTION SWITCH WOULD NOT LOCK IN PLACE WHEN USING THE TURN SIGNALS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078581June 22, 2004ENGINE AND ENGINE COOLING:ENGINE
BOUGHT CAR IN JANUARY 2003, WAS A DEALER VEHICLE. WE HAD 54,000 MILES ON IT WHEN I WAS DRIVING IT HOME FROM WORK AND THE CHECK ENGINE LIGHT CAME ON THE SAME TIME THE EXPLORER STARTED ALMOST BUCKING. THE FRONT END OF THE VEHICLE WAS SHAKING SO BAD THAT I IMMEDIATELY PULLED OVER AS BEST AS I COULD. I CALLED AAA AND AS THEY HAD ME TURN THE VEHICLE AROUND SO IT COULD BE PUT ON THE TRUCK THE ENGINE STOPPED ALL TOGETHER, AND THE VEHICLE WOULD NOT TURN OVER. AFTER BRINGING IT TO MY MECHANIC I WAS TOLD THAT THE ENGINE HAD SEIZED UP. I CALLED MY LOCAL FORD DEALER WHERE I HAD PURCHASED THE VEHICLE AND WAS TOLD THAT IT WOULD NOT BE COVERED BECAUSE MY WARRANTY WAS FOR 36,000. I HAVE HAD THE OIL CHANGED ALWAYS ON TIME AND ALSO HAD THE VEHICLE IN FOR ITS FULL MAITENCE CHECK JUST MONTHS BEFORE. COME TO FIND OUT, THE VALVE SPRING IN THE MOTOR BROKE AND CAUSED THE ENGINE TO SEIZE. I HAD TO ORDER A NEW ENGINE FROM FORD AND BETWEEN THE ENGINE AND LABOR IT COST ME CLOSE TO $3,900. WHEN I CALLED THE FORD COMPANY, BECAUSE I GOT NOWHERES WITH MY LOCAL FORD DEALER I WAS TOLD THAT THEY COULD NOT DO ANYTHING FOR ME. IF A RECALL WAS TO EVER COME ABOUT THEN I SHOULD SAVE MY RECEIPTS. I HAVE PICTURES OF THE ENGINE TO PROVE WHAT HAD HAPPENED IF I EVER NEED THEM. THE WAY I LOOK AT IT, I HAVE MORE MILES, BECAUSE OF MY JOB, THAN OTHERS DO ON A 2002. IT'S JUST A MATTER OF TIME UNTIL OTHERS HAVE THIS HAPPEN. MY LOCAL FORD COMPANY SAYS ITS A FLUKE. NICE REASON HAH? TO ME A $3,900. FLUKE IS NOTHING TO LAUGH ABOUT!*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078541June 21, 2004STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
RETURNING HOME ONE SUNDAY EVENING FROM GROCERY SHOPPING WITH MY GRAND-DAUGHTERS(AGES 4 AND 5),I REMOVED THEM FROM THE VEHICLE AND SENT THEM IN THE HOUSE, WHILE MY TEENAGE SON AND I UNLOADED THE GROCERIES. AFTER THE LAST OF THE GROCERIES WERE REMOVED, MY SON STARTED TO CLOSE THE LIFTGATE GLASS. AS I STOOD NEXT TO HIM, THE LIFTGATE GLASS HAD ONLY MADE IT HALFWAY DOWN ,WHEN THERE WAS AN EXPLOSION .THE LIFTGATE GLASS HAD DISINTEGRATED AS IF SHOT WITH A GUN. AT THE TIME OF THIS INCIDENT, I HAD THE EXPLORER BACKED INTO THE GARAGE. SO WHEN THE GLASS EXPLODED,IT FLEW OUTWARD TOWARDS US ,AS WELL AS INWARD INTO THE VEHICLE. THE NEXT DAY, I DROVE THE EXPLORER BACK TO THE DEALERSHIP WITH THE LIFTGATE GLASS MISSING. I WAS FORTUNATE TO STILL BE UNDER WARRANTY, BUT WHEN I ASKED THE FORD SERVICE ADVISOR TO CONFIRM THAT THIS PROBLEM WILL BE COVERED UNDER THE WARRANTY, HE WAS NOT REASSURING. NOT HAVING THAT CONFIRMATION THAT THE DEALERSHIP WAS GOING TO COVER THIS UPSET ME GREATLY. I WAS CALLED BY THE DEALERSHIP LATER THAT DAY (MONDAY), ONLY TO TRY TO PERSUADE ME TO AGREE TO $500 DOLLARS WORTH OF MAINTENANCE, UNRELATED TO THE LIFTGATE PROBLEM. IN THIS SAME CALL, THE SERVICE ADVISOR DID CONFIRM THAT THE DEALERSHIP WOULD FIX THE PROBLEM.TWO DAYS HAVE GONE BY, AND I HAVEN'T HEARD FROM THE DEALERSHIP SO I CALLED AND FOUND OUT THEY HAD ORDERED A NEW LIFTGATE GLASS AND WOULD REPLACE IT. HOWEVER, BY THE END OF THE WEEK (FRIDAY), I CALLED THEM AGAIN,SINCE NO ONE WAS CALLING ME WITH UPDATES AND WAS TOLD BY THE SERVICE ADVISOR THAT THEY WILL HAVE TO REPLACE THE ENTIRE LIFTGATE DOOR. AND BECAUSE OF THIS THEY WILL HAVE TO KEEP THE VEHICLE FOR A FEW MORE DAYS, SINCE THEY NOW WILL HAVE TO PAINT THE NEW LIFTGATE DOOR TO MATCH THE COLOR OF THE VEHICLE. AT THIS WRITING,THE DEALERSHIP HAS HAD THE VEHICLE FOR OVER A WEEK NOW. I DON'T HAVE AN ACCURATE ACCOUNT OF WHAT WAS SPECIFICALLY CHANGED (I.E. PARTS), BUT I WILL INSIST ON A DETAILED LIST OF WHAT WAS DONE AND WHY. PE04045. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10079510June 18, 2004STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
WHEN UNLOADING THE VEHICLE LIFTGATE GLASS SHATTERED. *AK PE04045.PCO
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078394June 17, 2004
1. NORMAL USE OF VEHICLE 2. REAR BRAKE ROTORS AND PADS ARE NOT WEARING EVENLY. THE RUST ALONG THE OUTSIDE DIAMETER OF THE ROTOR IS SLOWLY MIGRATING TOWARDS TO CENTER. THE AREA USED FRO BRAKING ON THE ROTOR IS BECOMING LESS AND LESS. THE RUST BAND ON THE OUTER DIAMETER IS 1/2 IN WIDE. 3. MACHINE ROTORS AND REPLACED PADS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10078390June 17, 2004
1. NORMAL USE OF VEHICLE (IE NO OFF ROADING, ABUSE, ETC) 2. RIGHT REAR COIL SPRING BROKE 3. REPAIRS IN PROCESS. NO TSB OR RECALLS AVAILABLE FROM FORD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10079336June 16, 2004AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOR DEPLOY. NO INJURIES REPORTED. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10076247June 15, 2004ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING AT 30 MPH THE CONSUMER BEGAN TO HEAR A PINGING SOUND IN THE ENGINE. AFTER THE VEHICLE PICKED UP SPEED THE PINGING SOUND WENT AWAY. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE TIMING CHAIN HAD TOO MUCH PLAY IN IT. THE DEALER INFORMED THE CONSUMER THAT THERE IS AN IMPROVED PART BUT, IT COST NINE HUNDRED DOLLARS. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10073885June 14, 2004VEHICLE SPEED CONTROL
WHILE DRIVING SPEEDOMETER WOULD BE OFF BY 6 MPH. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE WAS NOT IN COMPLIANCE WITH FEDERAL LAW 49 CFR CHAPTER III SECTION 393.82 FOR THE SPEEDOMETER WHICH STATES REASONABLE ACCURACY IS WITHIN +/- 5 MPH AT A SPEED OF 50 MPH. THE CONSUMER NOTIFIED FORD CUSTOMER SERVICE OF THE PROBLEM AND ASKED THEM TO COMPLY WITH THE ABOVE CODE. THE CUSTOMER WAS DENIED THIS SERVICE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10075199June 11, 2004STRUCTURE:BODY
MANUFACTURER'S DEFECT WITH PAINT. FAILURE TO PROPERLY APPLY UNDER COAT RESULTING IN PAINT CHECKING AND OXIDATION. ENTIRE CAR WILL NEED TO BE REPAINTED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10075215June 11, 2004ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
VEHICLE WAS PARKED IN PUBLIC LOT WHILE VISITING LOCAL STORE. ORIGINAL DRIVER ATTEMPTED TO START VEHICLE BUT WAS UNSUCCESSFUL DUE TO APPARENT LOSS OF ALL ELECTRICAL. ORIGINAL DRIVER NOTICED SOME SMOKE AND/OR SMELL OF SMOKE FROM BEHIND CONSOLE. DRIVER IMMEDIATELY TURNED KEY TO OFF POSITION AND CALLED SPOUSE TO REPORT FAILURE. SPOUSE INSPECTED BATTERY CABLES AND BATTERY VIEWING EYE WITH NO FINDINGS OF FAILURE OR LOOSE CABLES. SPOUSE ENTERED VEHICLE INSPECTING POSITION OF GEAR SHIFT LEVER AND TRANSMISSION INDICATOR FOR PROPER PARK POSITION WITH NO UNUSUAL FINDINGS. SPOUSE TURNED KEY TO START POSITION WHICH PRODUCED WHAT APPEARED WAS AN ELECTRICAL SHORT UNDER CENTER CONSOLE DIRECTLY UNDER BEVERAGE AND MISC HOLDER. SPOUSE TURNED KEY BACK TO OFF POSITION IMMEDIATELY THEN SMOKE STARTED COMING FROM UNDER THAT AREA OF CENTER CONSOLE. SPOUSE REMOVED RUBBER LINER WITH SCREWDRIVER WHICH EXPOSED PIN HOLE WITH SPARKS SHOOTING OUTWARD WHICH IN TURN PRODUCED A FIRE IN THE CENTER CONSOLE. SPOUSE ATTEMPTED TO STOP FIRE WITH NO SUCCESS THEN EXITED VEHICLE TO BREAK OFF RED CABLE AT BATTERY TERMINATION IN ATTEMPT TO STOP FIRE. ORIGINAL DRIVER CALLED ON HELP AT UPS STORE DIRECTLY IN FRONT OF VEHICLE PARKED LOCATION. EMPLOYEE FROM UPS REACHED VEHICLE WITH FIRE EXTINGIUSHER AND STOPPED FIRE FROM SPREADING TO OTHER AREAS OF VEHICLE. VEHICLE WAS TOWED TO CHAMPION FORD DEALERSHIP WITHIN 1 1/2 HOURS AFTER INCIDENT. DEALER REPORTED FINDINGS ON JUNE 10TH TO VEHICLE OWNERS. DEALER INVESTIGATION CLAIMS UNSUCCESSFUL IN IDENTIFING CAUSE OF FIRE. ESTIMATED COST IS 1,500 $. VEHICLE OWNERS ARE ATTEMPTING TO CONTACT FORD MANAGEMENT TO COVER FULL COST OF DAMGED DUE TO DEFECTIVE VEHICLE ELECTRICAL SYSTEM. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10075226June 11, 2004STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE LIFTGATE LATCH APPEARED TO BE FAULTY. IT BROKE WHILE MY WIFE WAS CLOSING THE LIFTGATE AND THE LIFTGATE CAME CRASHING DOWN, SHATTERING GLASS EVERYWHERE. DEALER WOULDN'T WARRANTY, SUGGESTED THAT TRY TO USE MY CAR INSURANCE TO COVER THE COSTS. *AK PE04045.PCO
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10076122June 11, 2004POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING IT WAS HARD FOR THE CONSUMER TO SHIFT GEARS MANUALLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10075181June 10, 2004POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
MY FORD TRUCK BEGAN MAKING A WHINING NOISE AND DIDN'T SHIFT OUT CORRECTLY. THE FORD TECHNICIAN STATED THAT IT WAS THE TORQUE CONVERTER AND THEY DIDN'T SUGGEST THAT I FIX IT, AND THAT "IT WAS ONLY A GAS SAVER, AND THE TRUCK WOULD BE OKAY WITHOUT IT." AFTER 2 WEEKS THE TRUCK GOT WORST. AFTER RETURNING IT TO THE FORD SERVICE CENTER. I WAS TOLD I NEED A NEW TRANSMISSION. THE TRUCK ONLY HAS 67,000 MILES ON IT. TO REPLACE THE TRANSMISSION COST $2700.00. THE TRUCK IS OFF OF WARRANTY AND FORD WOULD NOT ASSIST WITH ANY TYPE OF HELP DESPITE THE FACT THAT THIS TRUCK SHOULD NOT BE HAVING TRANSMISSION PROBLEMS SO SOON.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074990June 8, 2004ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I BOUGHT A FORD EXPLORER SPORT TRAC IN AUG. OF 2002. EVER SINCE IT WAS A YEAR OLD I HAVE HAD NOTHING BUT PROBLEMS WITH IT. I HAD IT 6 TIMES FOR THE SAME ISSUE, THEY REPLACED THE SAME PART 4 TIMES, THAT DID NOT HELP. THEY FINALLY CALLED THE FORD HELP LINE AND FOUND OUT THEY NEEDED TO REPLACE THE WHOLE GAS TANK. MY TRUCK THE FIRST TIME LOST ALL POWER WHILE DRIVING DOWN THE ROAD, I SHUT IT OFF AND IT RESTARTED FINE. I TOOK INTO THE DEALERSHIP AND THEY HAD TO RE-PROGRAM THE MAIN COMPUTER CHIP. NEXT, MY TRUCK WOULDN'T START UNLESS HOLDING DOWN THE GAS PEDAL THEN FINALLY IT WOULD START AND THERE WOULD BE A BLACK SMOKE CLOUD THAT WOULD COME OUT OF THE TAIL PIPE EACH TIME. THE NEW GAS TANK FINALLY FIXED THIS PROBLEM! NOW I HAVE OTHER ISSUES WITH A NOISE IN THE ENGINE AND WHEN I FIRST START IT UP AND BACK OUT OF THE GARAGE OR PARKING SPACE IT SPUTTERS THEN ONCE IN DRIVE IT IS OK, ALSO WHEN SHIFTING AFTER 40MPH IT HAS A HARD SHIFT INSTEAD OF A SMOOTH ONE. STILL TRYING TO GET IT FIXED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074953June 7, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE OWNER OF 2002 FORD EXPLORER XLT. I PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE, I TOOK ITEMS OUT OF THE BACK HATCH AND LEFT THE VEHICLE AREA. WITHIN A 5 TO 10 MINUTE PERIOD OF TIME, THE VEHICLE'S TRANSMISSION SLIPPED OUT OF PARK AND BEGAN ROLLING, THE VEHICLE ROLLED DOWN AN EMBANKMENT, FLIPPED OVER ON IT'S ROOF THEN LANDED ON ANOTHER VEHICLE PARKED DOWN IN THE YARD. *AK THE VEHICLE HAS BEEN DETERMINED TO BE TOTALLED. I AM THANKFUL THAT NO ONE WAS IN THE VEHICLE AT THE TIME OF THIS MALFUNCTION BECAUSE THEY SURELY WOULD HAVE BEEN SERIOUSLY INJURED. I AM VERY CONCERNED THAT THIS TRANSMISSION MALFUNCTION MAY OCCUR TO OTHERS WHO MAY NOT BE SO FORTUNATE AND INJURIES MAY OCCUR.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074832June 4, 2004VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, OTHER
I OWN A 2002 FORD EXPLORER 4 DOOR. THE REAR LEFT WINDOW WAS FAILING TO GO DOWN, AND WHEN IT DID IT WOULD TAKE TIME FOR IT TO GO BACK UP AGAIN. MY MOTHER PURCHASED A 2003 FORD EXPLORER AS WELL AND MY NIECE AND THEY TOO EXPERIENCED THE SAME PROBLEM. I ALSO HAD PROBLEMS WITH MY AIR LEAKING AND WAS INFORMED THAT SOME FORM OF AN INVISIBLE GAS WAS LEAKING INTO MY VEHICLE. I HAVE AN INFANT DAUGHTER AND WAS CONCERNED THAT SHE WAS BREATHING THIS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10074027June 4, 2004SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS ENGAGED WHICH CAUSED THE VEHICLE TO JERK, AS A RESULT, THE VEHICLE WAS REAR ENDED. NO INJURIES REPORTED. *AK THIS WOULD OCCUR EVEN THOUGH THE BRAKES WERE NOT TOUCHED. *SC *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0