Ford Explorer Complaints (2002)

3,572 consumer complaints on file.

#10113909March 10, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRUCK IS STARTING TO HAVE PROBLEMS WITH SHIFTING IN TO 3RD GEAR, DEALERSHIP TOLD ME I'LL HAVE TO FIX TRANSMISSION OR REPLACEIT. MAJOR PROBLEM IN THESE TRANSMISSIONS, CRAPPY IDEA TO MAKE IT A SEALED TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114887March 8, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE
RECALL CAMPAIGN: THE LIFTGATE ON THE CONSUMER'S 2002 FORD EXPLORER WAS RECALL BUT NO PARTS WERE AVAILABLE TO REPAIR IT. *BF PRIOR TO THE LIFTGATE BEING REPAIRED IT OPENED TWICE WITHOUT USING THE LATCH RELEASE. THE PLASTIC PANEL WHICH IS A PART OF THE LIFTGATE CRACKED BUT THE DEALER REFUSED TO REPLACE IT UNDER THE RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112707March 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
O/D LIGHT FLASHING ON A 2002 EXPLORER. RESULTING IN A NEW TRANSMISSION AFTER ONLY 50,000 MILES. IT'S A KNOWN PROBLEM, AND I HAVE TO SUFFER AND PAY FOR FORD'S FAILURE TO PROVIDE A RECALL OR COMPENSATION FOR OWNING THEIR EQUIPMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111536March 8, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING AT 35 MPH THE FRONT/REAR WHEELS LOCKED UP TEMPORALLY. THIS CAUSED EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER STATED THAT HE HAS HAD 5 INSTANCES OF THE VEHICLE SLIDING ON PAVEMENT. THE CONSUMER STATED THAT ABS WORKS OCCASIONALLY. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109303March 8, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
CONSUMER STATED A RECALL FOR THE LIFTGATE HAS WAS ISSUED. WHEN THE CONSUMER ATTEMPTED TO SET UP AN APPOINTMENT DEALER STATED THE PART WAS NOT AVAILABLE, AND THEY DID NOT KNOW WHEN IT WILL BE AVAILABLE. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108536March 8, 2005
VEHICLE SPEED CONTROL:CABLES
THE CONSUMER WAS STOPPED AT A LIGHT, REMOVED HIS FOOT FROM THE BRAKE PEDAL TO GO, WHEN THE VEHICLE ACCELERATED TO 50 MPH. DROVE HOME WITH BRAKES APPLIED TO SLOW THE VEHICLE DOWN. THE DEALER REPLACED THE THROTTLE CABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114891March 7, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE
RECALL CAMPAIGN: RECALL ISSUED FOR LIFTGATE ON 2002 FORD EXPLORER. *BF PRIOR TO THE LIFTGATE BEING REPAIRED IT OPENED TWICE WITHOUT USING THE LATCH RELEASE. THE PLASTIC PANEL WHICH IS A PART OF THE LIFTGATE CRACKED BUT THE DEALER REFUSED TO REPLACE IT UNDER THE RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112655March 7, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
REAR DRIVE AXLE HAS EXCESSIVE GEAR WHINE UNDER LOAD FROM 50-70 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109379March 7, 2005
POWER TRAIN:DRIVELINE:DRIVESHAFT, TIRES, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING OVER 70 MPH VEHICLE VIBRATED UNCONTROLLABLY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETRERMINED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THE TIRES WHERE CUPPING AND HAD TO BE REPLACED. THE CONSUMER STATED THAT HE HAD TO DRIVE THE UNSAFE VEHICLE FOR 2 AND A HALF YEARS LIMITED TO NO HIGH SPEED TRAVELING. THE CONSUMER STATED THAT HE WOULD LIKE A REFUND. THE TAILGATE KEEPS LOCKING AND THE REAR DOOR CAN NOT BE OPENED FROM INSIDE. THE RIGHT FRONT WINDOW RATTLES WHIEN IT IS ALL THE WAY UP. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112495March 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:CLUTCH ASSEMBLY
PRIOR TO PURCHASE 6/03 @ 40K MILES, TRANS FLUID 2 QTS LOW, NOTHING ELSE ADDRESSED. APRIL '04 @ 50K MILES REPLACED LEAKS IN TRANSMISSIONS, CHARGED $200 DEDUCTIBLE. SEPT '04 REPLACED REAR DIFFERENTIAL, JAN '05 REPLACED REAR DIFF CLUTCH ASSEMBLY, NOW NEED WHOLE NEW TRANSMISSION AT 68000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112502March 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE 2002 EXPLORER WITH THE 5-SPEED AUTOMATIC TRANSMISSION DEFINITELY HAS MANUFACTURING FLAWS AND SHOULD EITHER BE REPLACED OR REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112504March 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE SHIFTING TO OVERDIRVE. DEALER RECOMMENDED REPLACEMENT. VEHICLE IS ONLY 37 MONTHS OLD. MILEAGE IS 50,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112490March 3, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR LIFTGATE STRUCTURE BELOW THE GLASS HAS CRACKED. CRACK IS 6 INCHES LONG AND GROWING. IT SEEMS THIS IS A ISSUE THAT IS RELATED TO THE DESIGN FLAW COVERED (RECALL 04S20). THIS FLAW WILL EVENTUALLY EFFECT THE STRUCTURAL INTEGRITY OF THE REAR LIFTGATE STRUCTURE AND MAKE UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113799March 2, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CONSUMER'S 2002 FORD EXPLORER SPORT WAS PARKED WHEN IT SUDDENLY CAUGHT ON FIRE. *NM *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10113274March 2, 2005
ELECTRICAL SYSTEM
FORD EXPLORER 2002 CAUGHT FIRE WHILE PARKED. *BF *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10113214March 1, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHEN APPLYING THE BRAKES TO DISENGAGE THE CRUISE CONTROL VEHICLE WOULD SPEED MORE INSTEAD OF DISENGAGING. DISENGAGED THE CRUISE CONTROL USING THE HAND BUTTON. DEALER CHANGED THE BRAKE LAMP SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111996February 22, 2005
POWER TRAIN:CLUTCH ASSEMBLY
2002 FORD EXPLORER SPORT, NOT YET 3 YEARS OLD BUT 6000 MILES OUT OF WARRENTY. REAR END NEEDED TO BE REPLACED SAID IT LOOK LIKE WATER GOT INTO IT. I'VE NEVER OWN A CAR YET THAT NEEDED A REAR END REPAIR. IS THIS PROBLEM A RECALL ITEM? I WOULD THINK FORD MOTOR CO. WOULD TAKE CARE OF THIS BUT NO WAY. I HAVE ONLY BEEN BUYING FORDS FOR THE LAST 40 YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111868February 20, 2005
ENGINE AND ENGINE COOLING:ENGINE
JUST RECENTLY PURCHASED 2002 FORD EXPLORER FROM A DEALER. KEPT SCHEDULED MAINT. HAS BEEN OFF LOT FOR SIX MONTHS. NOTICED A LOUD ENGINE KNOCK FROM FRONT OF THE ENGINE. TOOK THE CAR TO THE DEALER!, THEY SAID I HAD BLOWN A ROD BEARING. HAS TO BE SOMETHING WITH THE ENGINE. ENGINE DOESN'T EVEN HAVE 60,000 MILES ON IT. NO SIGN OF AN OIL LEAK, SLUDGE,ETC. DEALER SAID THE ENGINE WAS CLEAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110740February 18, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKS FREEZE AT TEMP. BELOW 30 DEG. F. THIS OCCURS ON BOTH FRONT DOORS. THIS PREVENTS THE LATCH FROM CLOSING COMPLETELY. THE PASSENGER DOOR HAS OPENED WHEN THE TRUCK MADE A RT. HAND TURN. THIS HAS BEEN AN ONGING ISSUE. THE TRUCK WAS TAKEN IN LAST YEAR FOR THIS ISSUE. THE DOOR STRIKER WAS ADJUSETED,. THE DEALER WILL NOT COVER THIS UNDER WARRENTY BECAUSE IT IS NO LONGER COVERED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111752February 17, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
NHTSA RECALL 04V442000 ON THE REAR LIFTGATE GLASS. NO PARTS AVAILABLE SINCE NOVEMBER OF 2004. WHILE SHIFTING GEARS THE SHIFTER BROKE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE SHIFTER NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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