Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#10167337September 5, 2006
ENGINE AND ENGINE COOLING
OVER THE PAST THREE TO FOUR MONTHS MY 2000 FORD EXPLORER (6 CYLINDER W/ SOHC ENGINE) HAS DEVELOPED A PROBLEM WITH THE ENGINE. THE PROBLEM OCCURS ON AN INTERMITTENT BASIS. AT TIMES THE ENGINE WILL NOT START. WHEN IT DOES START IT WILL NOT IDLE AND DIES UNLESS THE RPM'S ARE MANUALLY HELD AT A HIGH ENOUGH LEVEL TO ALLOW THE ENGINE TO RUN. WHEN BRAKING AT ANY SPEED THE ENGINE WILL DIE WHEN THE AUTOMATIC TRANSMISSION SHIFTS FROM A HIGHER GEAR TO A LOWER GEAR ALLOWING THE RPM'S TO FALL BETWEEN SHIFTS. THIS REQUIRES SHIFTING THE CAR INTO NEUTRAL TO RE-START WITH A LOSS OF ALL POWER STEERING AND BRAKING FUNCTIONS. A FIRST IT SEEMED THE PROBLEM ONLY OCCURRED AFTER THE CAR WAS PARKED OUTSIDE DURING HOT DAYS. NOW THE PROBLEM OCCURS AT DIFFERENT TIMES AND DIFFERENT WEATHER CONDITIONS. THE CAR RECENTLY HAD THE FUEL SYSTEM SERVICED (ALONG WITH THE 65K RECOMMENDED SERVICE PACKAGE) AT A LOCAL FORD DEALER. THE PROBLEM PERSISTS. I WROTE TO CONSUMER REPORTS MAGAZINE AND THEY SUGGESTED I FORWARD THIS INFORMATION. *B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167211September 1, 2006
VISIBILITY:REAR WINDOW WIPER/WASHER, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A FORD 2000 EXPLORER XLT. THE REAR WIPER WORKS WHEN IT WANTS TO USUALLY WHEN I DON'T NEED IT AND I AM ON THE SECOND MOTOR FOR IT. THE CHECK ENGINE LIGHT STAYS ON FOR THREE OR FOUR DAYS THEN GOES OUT FOR ONE OR TWO THEN BACK ON. I HAVE LOST ALL FAITH IN FORD. AT TIMES IT WILL SHUT OFF WHEN I AM DRIVING AND IT STARTS RIGHT BACK UP, BUT WON'T IDLE FOR ABOUT 2 DAYS AFTER THAT. I'VE HAD IT WITH FORD NO WONDER THEIR HAVING PROBLEMS SELLING THEIR AUTO'S. I AM ABOUT TO TRADE THE VEHICLE AND IT SURE WON'T BE FOR ANOTHER FORD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167124August 31, 2006
SEATS:FRONT ASSEMBLY:RECLINER
(1) BACKING UP. WE ACCIDENTALLY HIT A POLE IN A PARKING LOT. (2) DRIVERS SEAT BACK SLIPPED BACKWARDS AND WILL NOT STAY IN POSITION NOW...KEEPS SLIPPING BACKWARDS WITH MINIMAL PRESSURE ON IT...CANNOT LEAN ON IT FULLY (3)WILL HAVE TO BE DISASSEMBLED AND REPAIRED..NOT SURE WHAT YET. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10167061August 30, 2006
AIR BAGS
DT*: THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY, AND WHEN THE FRONT PASSENGER DOOR WAS SHUT AND THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE AIR BAG STRUCK THE PASSENGER IN THE VEHICLE, CAUSING BRUISES. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10165721August 17, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED ON THREE SEPARATE OCCASIONS THE DOOR LOCKS FAILED TO OPEN. THE FIRST WAS THE PASSENGER'S SIDE REAR PASSENGER DOOR FOLLOWED BY THE REAR DRIVER'S SIDE AND NOW THE FRONT DRIVER DOOR. THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME AND THE LATCH ASSEMBLIES WERE REPLACED. UPDATED 10/25/2006 - THE TECHNICIAN TOLD THE CONSUMER THAT THIS WAS A KNOW PROBLEM WITH THIS MODEL/YEAR VEHICLE AND THAT THE PROBLEM IS CAUSED BY A DEFECT IN THE DOOR LATCHES. ONE OF THE PIECES IS MADE OF A TYPE OF PLASTIC WHICH IS NOT STRONG ENOUGH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165510August 15, 2006
ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
ON SEVERAL OCCASIONS WHEN I PUT ON MY LEFT TURN SIGNAL IT DOESN'T BLINK IT JUST FREEZES AND SMOKE COMES FROM THE STEERING COLUMN. AS SOON AS I TURN THE TURN SIGNAL OFF IT STOPS SMOKING. IT WILL BE OK FOR A WHILE BUT THEN HAPPENS AGAIN. YESTERDAY WHEN IT HAPPENED I HAD TROUBLE GETTING IT TO STOP SMOKING. I AM MAKING AN APPOINTMENT TODAY TO HAVE THIS CORRECTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165811August 9, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2000 FORD EXPLORER ABS SYSTEM ENGAGING WHILE STOPPING CAUSING HARD BRAKING. *KB THE VEHICLE ABS ACTIVATES WHILE BRAKING AT LOW SPEEDS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164985August 8, 2006
UNKNOWN OR OTHER
ON JULY 25 MY 2000 FORD 4WD EXPLORER XLT CAUGHT ON FIRE (PER FINDING OF BEXAR COUNTY FIRE INSPECTOR) SITTING IN MY GARAGE AND DESTROYED THE VEHICLE, GARAGE, ALL ITS CONTENTS AND ALL THE SURROUNDING TREES AND LANDSCAPING. THE CAR HAD BEEN DRIVEN 5 MILES ABOUT 30 MINUTES BEFORE THE FIRE STARTED. THERE WAS NO FORD RECALL ON THE EXPLORER AND THERE STILL ISN'T. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10158167May 24, 2006
VEHICLE SPEED CONTROL
SUDDEN INTERMITTENT ACCELERATION AND STUCK THROTTLE WHEN TRYING TO COME TO A STOP. ACCELERATION OVERPOWERS BRAKING ACTION. DEALER HAS REPLACED IDLE CONTROL MOTOR AND PROBLEM CONTINUES. FORD REFUSES TO ACKNOWLEDGE. I'VE FOUND A WEBSITE SAFETY FORUM DOCUMENTING THIS PROBLEM AND HAVE ALSO FOUND 2 CASES THAT FORD HAS SETTLED. YOU HAVE TO DIE FIRST!!! IF THIS HAPPENS TO YOU, IMMEDIATELY SHIFT THE CAR INTO NEUTRAL OR PARK AND TURN IT OFF. CAR IS BACK AT THE DEALER AGAIN TODAY. FORD BIG WIG ENGINEER IS SUPPOSE TO CHECK IT WITHIN 2 DAYS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158014May 22, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S DOOR LOCK INOPERATIVE, REAR DOOR LOCK INOPERATIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156056April 25, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DT*: THE CONTACT STATED A FIRE ERUPTED IN THE ENGINE COMPARTMENT. THE FIRE WAS FIRST OBSERVED ON THE PASSENGER SIDE OF THE VEHICLE NEAR THE ALTERNATOR AND WIRING HARNESS. SHORTLY BEFORE THE FIRE STARTED THE VEHICLE MADE A GRINDING NOISE. THE VEHICLE HAS NOT BEEN INSPECTED BY A FIRE INVESTIGATOR HOWEVER THE CONTACT BELIEVES THE FIRE WAS ELECTRICAL. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP ALTHOUGH THEY ARE UNABLE TO DETERMINE WHAT COMPONENT WAS INVOLVED IN THE FIRE. THE CRUISE CONTROL ON THE VEHICLE WAS SELDOM USED THEREFORE; THE CONTACT IS UNAWARE IF IT WORKS. THE INSURANCE COMPANY WAS ALERTED AND A CLAIM WAS FILED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10155750April 20, 2006
AIR BAGS:SIDE/WINDOW
AIR BAG LIGHT ILLUMINATED. TOOK IN TO CHECK. SIDE IMPACT AIRBAGS REQUIRE NEW WIRING HARNESS - THERE IS AN UPDATE TO THE WIRING HARNESS - NO RECALL. HOWEVER, IF NOT REPAIRED NO AIRBAGS FUNCTION. THIS IS SECOND WIRING HARNESS FAILURE IN VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155535April 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 FORD EXPLORER TRANSMISSION WENT OUT AT 54,000 MILES, REBUILT COST $1,350. CAR IS AT 128500 MILES AND TRANSMISSION HAS GONE OUT AGAIN! CAR HAS NOT PILED TRAILER OR LOAD ON SYSTEM. FORD TRANSMISSIONS ARE JUNK! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154707April 6, 2006
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2000 FORD EXPLORER WITH 46,000 MILES ON IT. I NOTICED A DELAY GOING INTO FIRST GEAR ON TRANSMISSION. TOOK CAR TO DEALER AND THEY REPAIRED TRANSMISSION TO THE COST OF $2900. I AM 61 YEARS OLD AND DRIVE VERY LITTLE. I EXPECTED AT LEAST 100,000 MILES FROM THIS VEHICLE BEFORE MAJOR PROBLEMS. DEALER FOUND ELC TRANS DIAGNOSTIC FOUND INTERNAL WEAR. FOUND INTER AND OD SERVO PISTON HARD 2-3 SHIFT VALVE STICKING. R/R VALVE BODY. PISTONS OVERHAULED AND FLUSHED COOLER LINES .REPLACED CONTROL ASSEMBLY,GASKET, PISTON AND ROD, SCREEN ASSEMBLY, CONVERTER ASSEMBLY & FLUID. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154261March 31, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
EXPLORER WILL NOT START AFTER RUNNING THE CAR FOR A WHILE, THE FORD SERVICE CAN NOT IDENTIFY THE PROBLEM, I BROUGHT IT ANOTHER GARAGE AND THEY IDENTIFIED THE IDLE AIR CONTROL VALVE IS FAULTY, PAID 276.23 TO REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153445March 22, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
VEHICLE SHIFTED FROM 2ND TO 3RD HARSHLY & OD LIGHT STARTED FLASHING. DID NOT DO IT EVERY TIME IT WAS DRIVEN. CALLED DEALER AND WAS TOLD NO RECALLS WERE LISTED ON THIS TYPE PROBLEM. RESEARCHED ONLINE AND FOUND A LOT OF COMPLAINTS FOR 2000 EXPLORER WITH SAME PROBLEM. TRANSY MECHANIC REPAIRED OTV VALVE ON TRANSMISSION, RESOLVED PROBLEM AT MY COST OF $350. SOMETHING DEFINITELY WRONG WHEN THIS MANY REPORTS ARE FILED FOR SAME ISSUE. VEHICLE ALSO WEAVES WHEN SPEEDS OF 60 MPH+ ARE REACHED AS IF WOULD ROLL OVER. SHOCKS DO NOT SEEM TO BE SET RIGHT, VERY ROUGH RIDE FOR SUCH A LUXURY FITTED OUT VEHICLE. FIRST FORD I HAVE EVER OWNED IN THE 30+ YEARS I HAVE DRIVEN...NOT HAPPY....I AM SELLING. GIVE ME A PONTIAC ANYDAY! FORD, TAKE OWNERSHIP! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153232March 20, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
UPDATE TO ODI ID NUMBER 10080842 - SAME OWNER; BRAKE PEDAL MASTER CYLINDER JUST STARTED LEAKING AGAIN; HAS BEEN REPLACED TWICE ALREADY; YEAR 2000 VEHICLE HAS LESS THAN 42,000 MILES ON IT; VERY COSTLY REPAIR TO HAVE TO DO EVERY 2 YEARS! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153266March 20, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 FORD EXPLORER WITH 58,000 MILES. TRANSMISSION SLIPS WHEN SHIFTING GEARS. 'OD OFF' LIGHT FLASHES. DEALER WANTS TO REPLACE VALVE BODY AND TORQUE CONVERTER. I DON'T THINK THERE SHOULD BE MAJOR TRANNY PROBLEMS LIKE THIS AT 60K. I HAVE FOUND SEVERAL OTHER PEOPLE WITH SIMILAR PROBLEMS ONLINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153092March 18, 2006
ENGINE AND ENGINE COOLING
HEAD GASKET DEFECTIVE. COOLANT IS MIXING WITH THE OIL. $2000 REPAIR JOB. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151087February 24, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT*: THE CONTACT STATED WHILE TAKING THE VEHICLE IN FOR INSPECTION THE DEALER DETERMINED ALL FOUR BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT WAS UNAWARE OF ANY PROBLEMS WITH THE BALL JOINTS. SINCE THE REPLACEMENT NO FAILURES HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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