Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#764456July 19, 2002
TIRES
TIRE BLEWOUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014201July 18, 2002
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE REMOVING CHILD FROM CAR SEAT ON SECOND ROW OF VEHICLE DRIVER'S SIDE SEAT RECLINES BACK ON TOP OF CONSUMER'S LEG . DEALER HAS BEEN NOTIFIED. HOWEVER, HAS NO REMEDY FOR SEAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013832July 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS AT AT A STOP. CONSUMER HAS TO REV ENGINE HARD TO KEEP IDLING. DEALER HAS BEEN INFORMED, BUT HAS FOUND NO PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013509July 9, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THROTTLE PEDAL WILL STICK AND VEHICLE WILL ACCELERATE. COULD HAVE CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013324July 5, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SEATBELT WILL NOT LATCH, AND CONSUMER IS UNABLE TO USE IT WHILE DRIVING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012038June 18, 2002
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
WHILE DRIVING 10-15 MPH VEHICLE STEERED LEFT. CONSUMER WAS UNABLE TO CONTROL VEHICLE, AND HIT A CONCRETE DIVIDER, CAUSING $ 4000.00 DAMAGE TO VEHICLE. DEALER DETERMINED THAT SPINDLE ASSEMBLY HAD BROKEN ON RIGHT FRONT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#785997May 17, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE OVERHEATED DUE TO LEAK FROM HEAD GASEKTS. TOO MUCH WEAR ON GASKETS FOR ONLY 75,000 MILES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761642May 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009112May 3, 2002
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, POWER TRAIN
WHILE DRIVING, VEHICLE MAKES A LOUD HUMMING SOUND WHICH COMES FROM FRONT END OF VEHICLE. ALSO, TRANSMISSION HAS FAILED. CONSUMER CONSTANTLY HAS TO TAKE VEHICLE TO DEALER. *AK THE CHECK ENGINE LIGHT ILLUMINATED. THE SPEED SENSOR AND THE O2 SENSOR WERE REPLACED. JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008704April 29, 2002
ENGINE AND ENGINE COOLING:ENGINE
AT 65MPH THE VEHICLE LOST ALL POWER BECAUSE FLYWHEEL'S CENTER HUB BROKE. VEHICLE IS CURRENTLY BEING INSPECTED BY A INDEPENDENT MECHANIC. MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. PLEASE ADD MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761314April 29, 2002
TIRES:TREAD/BELT
TWO OF MY 4 TIRES HAD TREAD SEPARATION BUT THE PROBLEM WAS CAUGHT BEFORE TOTAL FAILURE OCCURRED. TIRE REPLACEMENT HAPPENED 2 DAYS BEFORE THE RECALL WAS FIRST ANNOUNCED. MY FAMILY AND I WERE LUCKY NOT TO BE VICTIMS BUT WE STILL EXPERIENCED THE FAILURES. BOTH FORD AND FIRESTONE REFUSE TO REIMBURSE ME FOR ANY PART OF MY REPLACEMENT COSTS. I HAVE OTHER DOCUMENTATION AND A LETTER THAT I WILL GLADLY SHARE IF CONTACTED. I AM NOT EVEN SEEKING FULL REIMBURSEMENT BUT SOMETHING OTHER THAN A "YOU DON'T QUALIFY BECAUSE YOU REPLACED YOUR TIRES 2 DAYS BEFORE THE ANNOUNCEMENT" IS IN ORDER. REGARDLESS OF MILES, MY TIRES STILL HAD OVER 1/2 INCH TREAD AND THE TWO REAR TIRE TREADS SEPARATED FROM THE BELTS. MORE THAN ANYTHING I AM THANKFUL FOR MY FAMILY'S SURVIVAL FROM WHAT COULD HAVE BEEN TRAGIC BUT WAS AVERTED BEFORE TOTAL FAILURE. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761196April 25, 2002
AIR BAGS:FRONTAL
I WAS IN AN AUTOMOBILE ACCIDENT ON 4/16/02 AND MY AIR BAG DID NOT INFLATE. I WAS TRAVELING AT APPROXIMATELY 20-25 MPH WHEN A VEHICLE FAILED TO STOP AT A STOP SIGN AND CROSSED MY PATH. WHY DIDN'T THE AIR BAG INFLATE? I HAVE SEVERE BRUSING AND CONTUSIONS ON MY CHEST AS A RESULT OF BEING THRUSTED FOREWARD HITTING THE STEERING COLUMN.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#760152April 2, 2002
SUSPENSION:FRONT:SPRINGS:TORSION BAR, SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT SWAY BAR BRACKET BROKEN, CHECK ENGINE LIGHT ON, REAR SUSPENSION BAD, REAR BUMPER & FRAME BENT, ELECTRICAL SHORTAGE, FRONT & REAR BRAKES NEEDED, REAR -END SHIFTS. AT THE TIME OF PURCHASE I WAS LIED TO BECAUSE I DID INQUIRE ABOUT AND ACCIDENT BUT WAS TOLD IT WAS NOT. ALSO, ALLIGNMENT NEEDED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#760090April 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING AT VARIOUS SPEEDS (5 MPH - 75 MPH), THE ENGINE STALLS WITHOUT WARNING FOR APPROXIMATELY 5-10 SECONDS AND THEN EITHER RESUMES OPERATION ON ITS OWN, OR MUST BE RESTARTED WHILE COASTING IN NEUTRAL. SOMETIMES THE ENGINE WILL RESTART EASILY, BUT SOMETIMES IT TURNS OVER SEVERAL TIMES BEFORE RESTARTING. OBVIOUSLY THIS HAS CREATED SOME EXTREMELY DANGEROUS SITUATIONS FOR MYSELF AND MY FAMILY. LOSING POWER ASSISTED FUNCTIONS (STEERING, BRAKING) AT HIGH SPEEDS HAS LEFT ME WITH LITTLE CONTROL OF THE VEHICLE ON SEVERAL OCCASIONS. I HAVE HAD THIS PROBLEM INVESTIGATED TWICE AT A FORD DEALERSHIP BUT THEY HAVE BEEN UNABLE TO FIND A PROBLEM. THEY ALSO INSTALLED A FLIGHT RECORDER ON THE VEHICLE TO MONITOR THE ERROR CODES WHEN THE PROBLEM HAPPENED BUT WERE UNABLE TO FND ANYTHING CONCLUSIVE. AFTER READING THE MANY REPORTS OF STALLING ON THIS WEBSITE I FIND IT HARD TO UNDERSTAND HOW THIS ISSUE COULD NOT BE CONSIDERED A DEFECT AND A SERIOUS SAFETY ISSUE. I WOULD TRULY LIKE TO RECEIVE ANY ASSISTANCE OR GUIDANCE ON HOW TO RESOLVE THIS MATTER. IT IS UNFAIR THAT FORD SELLS THE EXPLORER WITH OBVIOUS SAFTELY ISSUES BUT IS UNABLE TO FIX THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005837March 18, 2002
STEERING:RACK AND PINION
RACK AND PINION STEERING IS LEAKING FLUID, CAUSING LOSS OF STEERING CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005352March 11, 2002
SEAT BELTS, TIRES, AIR BAGS
VEHICLE WAS GOING 30-35MPH AND FLIPPED OVER DRIVER'S SEAT BELT WOULDN'T UNLOCK, LEAVING CONSUMER IN A UPSIDE DOWN POSITION. CONSUMER USED A SCREW DRIVER TO UNLATCH THE SEAT BELT. DEALER AND MANUFACTURER WERE NOTIFIED. SEAT BELT PART# TRW TC077. *AK THE AIR BAG ALSO FAILED DURING THE ACCIDENT. THE CAUSE FOR LOSING CONTROL OF THE VEHICLE WAS DUE TO THE TIRE WHICH ROLLED OFF FROM THE SAFETY RIM. *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#759174March 10, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564563March 4, 2002
TIRES:TREAD/BELT
CONSUMER IS TRYING TO RECEIVE A REFUND FOR THE RECALLED FIRESTONE WILDERNESS AT TIRES, SIZE P235775R-15, WHICH WAS PUT ON THE EXPLORER, FORD MOTOR COMPANY DENIED REIMBURSEMENT BECAUSE THE REPAIR RECEIPT DOES NOT FALL WITHIN THE PROGRAM DATES, AUGUST 1, 2000 TO MAY 22,2001. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004635February 27, 2002
TIRES
CONSUMER RECEIVED RECALL ABOUT TIRES. ONE TIRE WAS REPLACED, CONSUMER RECEIVED REIMBURSEMENT FOR ONE TIRE HE PURCHASED, HOWEVER, WANTS REIMBURSEMENT FOR THE REMAINING 3 (INCLUDING SPARE) TIRES HE PURCHASED. FIRESTONE WILDERNESS TIRE SIZE P235/75R15 DOT # ENBNDN2300 AND VDHL1FM505 ON 1996, FORD, EXPLORER. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758690February 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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