Ford Escape Complaints (2004)

499 consumer complaints on file.

#10839665March 3, 2016
SUSPENSION
MY REAR SHOCK MOUNT TOWER IS RUSTED OUT AND BANING IT IS READY TO COME UP THROUGH THE INTERIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839758March 3, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837361February 21, 2016
STRUCTURE:BODY, SUSPENSION
THE FRAME AROUND THE REAR SUSPENSION IS RUSTED OUT (THROUGH) THE REAR SHOCK IS NOT CONNECTED TO ANYTHING. IS THERE A RECALL ON THIS ? I KNOW THE VEHICLE IS OLD BUT I HAVE NEVER HEARD OF THIS ON EVEN OLDER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837054February 18, 2016
STRUCTURE:BODY, STEERING, SUSPENSION
ENGINE CRADLE, PART OF THE FRAME IS UNDER RECALL,IS BROKE. DEALER APPLIED "BAND-AID" MANUFACTURER DECLINES TO REPLACE BROKEN CROSS-MEMBER, EVEN THOUGH IT IS UNDER RECALL. RECALL #14V165000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824001February 3, 2016
STRUCTURE:BODY, SUSPENSION, WHEELS
I JUST PURCHASED A USED 2004 FORD ESCAPE XLT WITH ONLY 45,000 MILES ON IT (12 YEARS OLD, 45,000'WHAT I THOUGHT WAS A DIAMOND IN THE ROUGH). IT HAD UNDERCOATING TO PROTECT FROM RUST WHEN IT WAS NEW. VERY WELL TAKEN CARE OF, LIKE NEW INSIDE! SO IMAGINE MY SURPRISE AFTER DRIVING IT 2 MONTHS WHEN THE PASSENGER SIDE REAR WHEEL WELL STARTED FALLING APART (WASN'T LIKE THAT WHEN I BOUGHT IT). WITHIN A 3 WEEK SPAN IT WAS ALMOST COMPLETELY DESTROYED. AGAIN IT WAS PROTECTED WITH UNDERCOATING AND STILL RUSTED OUT ALL THOSE YEARS IN A GARAGE BEING BARELY DRIVEN!!! I ASKED ABOUT GETTING BOTH SIDES DONE WHILE IT'S IN THE SHOP AND MECHANIC SAID THE DRIVER SIDE REAR WELL WAS FINE AND IN GOOD SHAPE, ALMOST NO RUST AT ALL. FORD STOCKS ONLY THE PASSENGER WHEEL WELL, NOT THE DRIVER SIDE. THIS IS OBVIOUSLY A KNOWN MANUFACTURING FAILURE/SUBSTANDARD PART THAT FORD DOESN'T WANT TO OWN BEYOND SELLING YOU THE REPLACEMENT PART. I'M LOSING APPRECIATION FOR "AMERICAN MADE" VALUES. THIS ONE IS ESPECIALLY UPSETTING BECAUSE IT'S A BRAND I PREVIOUSLY HELD IN HIGH REGARD. THIS EASILY COULD HAVE BEEN DANGEROUS AT HIGH SPEEDS ON MY TRIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823156January 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE REMAINED IDLE WHEN THE GEAR WAS PLACED IN THE DRIVE POSITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820055January 13, 2016
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE REVVED AND UNINTENDED ACCELERATED, WHILE DRIVING AT LOW SPEEDS. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL, SHIFTED THE GEAR INTO NEUTRAL, ENGAGED THE EMERGENCY BRAKE, AND COASTED THE VEHICLE OUT OF TRAFFIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 01/05/2017*CT THE CONSUMER STATED ON JANUARY 18, 2016, THE DEALER REPLACED THE PCV HOSE CONNECTOR. ON FEBRUARY 14, 2016 IT FROZE UP AGAIN AND ON FEBRUARY 17TH THEY CLEANED IT AGAIN AND REPLACED THE VACUUM COUPLING. ON DECEMEBR 15, 2016 WHILE DRIVING DOWN THE HIGHWAY, THE THROTTLE STUCK WIDE OPEN AGAIN. THE PVC AREA WAS COMPLETELY FROZEN AGAIN. THE CONSUMER CLEANED IT, ONLY TO FREEZE AGAIN. UPDATED 02/14/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810796December 16, 2015
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT ACCELERATOR PEDAL WAS DEPRESSED BUT THE ACCELERATOR PEDAL WENT TO THE FLOORBOARD, AND THE VEHICLE FAILED TO ACCELERATE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ACCELERATOR CABLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V574000 (VEHICLE SPEED CONTROL), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810442December 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809541December 10, 2015
SUSPENSION
RIGHT REAR FENDER WELL RUSTED AWAY SHOWING INSIDE OF TRUNK LINER AND MAKING LOUD BANGING NOISES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808684December 7, 2015
STRUCTURE:BODY, SUSPENSION
SHOCK FRAME SUPPORT ON RIGHT REAR SIDE COMPLETELY RUSTED OUT MAKING VEHICLE UNSAFE TO DRIVE ALONG WITH ENTIRE AREA RUSTING OUT PREMATURELY. I CAN SEE THE OUTSIDE THRU MY SPEAKER GRILL. HOW COULD THIS NOT BE A SAFETY RECALL WHEN IT IS CLEARLY A FORD DEFECT? REPAIR QUOTES IN THE $2000- $2500 RANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808666December 6, 2015
STRUCTURE:BODY
OUR 2004 FORD ESCAPE IS MAKING METALLIC CREAKING, SQUEAKING AND GROANING SOUNDS FROM THE PASSENGER SIDE REAR. THE SOUND IS TRIGGERED BY JUST SITTING IN THE STATIONARY CAR AND ROCKING BACK AND FORTH. IT BECOMES CONSTANT AS SOON AS THE VEHICLE STARTS MOVING. THERE ARE ALSO OCCASIONAL HEAVY METALLIC THUMPS OR KNOCKS ON THE PASSENGER SIDE OR UNDERSIDE OF THE CAR, AND THE RIDE IS ROUGH. THE PASSENGER SIDE REAR INNER METAL WHEELHOUSE IS EXTREMELY RUSTY. A FEW HOLES ARE SEVERAL INCHES SQUARE & GO ALL THE WAY THROUGH INTO THE INTERIOR OF THE CAR. PART OF THE RUST IS VERY NEAR WHERE THE TOP OF THE SHOCK ABSORBER BOLTS INTO THE WHEELHOUSE. THE WHEELHOUSE METAL IS SO RUSTY THAT I CAN FLEX IT WITH MY HAND AND CAUSE THE CREAKING SOUNDS. I BELIEVE THE HEAVY METALLIC THUMPS ARE CAUSED WHEN THE CONICAL BUMPER INSIDE THE TOP OF THE SPRING BOTTOMS OUT AND HITS THE SUSPENSION MOUNTED TO THE BOTTOM OF THE SPRING. THIS LIKELY HAPPENS BECAUSE THE SHOCK ABSORBER CANNOT STOP IT, SINCE THE RUSTY WHEELHOUSE BENDS SO MUCH. THIS SERIOUS SAFETY PROBLEM IS HEAVILY DOCUMENTED ON THE INTERNET BY A VERY LARGE NUMBER OF PEOPLE. THE TOP OF THE SHOCK ABSORBER COULD CRASH THROUGH THE WHEELHOUSE AND PROTRUDE INTO THE CAR INTERIOR, INJURING OCCUPANTS OF THE CAR. THIS WOULD MAKE LOSS OF CONTROL MORE LIKELY. IT WOULD BE EXTREMELY DANGEROUS IF THE SHOCK ABSORBER BREAKS FREE AND BECOMES TANGLED UP WITH THE REAR WHEEL OR PUNCTURES THE TIRE. THIS CAR IS A UNIBODY CONSTRUCTION, SO THIS WHEELHOUSE IS SUPPOSED TO PROVIDE STRUCTURAL STRENGTH FOR THAT PART OF THE CAR. IN THE EVENT OF A CRASH THIS RUSTY WHEELHOUSE WILL DISINTEGRATE AND NOT PROPERLY ABSORB THE CRASH ENERGY LIKE IT IS SUPPOSED TO. THIS MAKES IT MORE LIKELY THAT THE OCCUPANTS WILL GET INJURED. PLEASE FORCE A VEHICLE RECALL ASAP WHICH MAKES FORD MOTOR CO. REPLACE THIS DANGEROUS WHEELHOUSE WITH ONE THAT HAS A SAFER, NON-RUSTING DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808028December 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEATBELT ALARM PRE-TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795166November 20, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 45 MPH, A LOUD BANGING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER WHEEL WELL, AND THE SHOCK ABSORBER TOWER WERE SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794538November 17, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
WE OWN A 2004 ESCAPE. THAT TWO WEEKS AGO CAUGHT FIRE DUE TO THE ABS CONTROL MODULE. WE ALSO HAVE HAD BRAKE LINES GO BAD DUE TO PART FAILURE TWICE. AND THE TOTAL OF THREE ALTERNATORS. NOW WE HAVE SPOKEN TO FORD REGARDING THE 01-03 FIRE ISSUE. BUT THEY WILL NOT DO ANYRHING TO CONSIDER THE 04 EVEN THOUGH IN RESEARCHING THE ACTUAL RECALL IT WAS THE SAME ISSUE. I WOULF LIKE TO SEE THIS HAPPEN. WE ARE SELLING OUR VEHICLE TO THE SEALER SUE TO LACK OF RELIABILITY. BUT WANTED TO VET THE WORD OUT ON THIS ISSUE. OUR ENGINE ALSO IDLE AND TRIES TO PULL THE VEHICLE FORWARD EVEN WITH THE BRAKES APPLIED. THIS IS DUE TO A FAULTY IDLE AIR CONTROLL VALVE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10794323November 17, 2015
UNKNOWN OR OTHER
RIGHT, REAR BACK WINDOW HINGE BOLT RUSTED OFF AND BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789076November 8, 2015
STRUCTURE:BODY
2004 FORD ESCAPE. REAR RIGHT WHEEL HUB RUST/CORROSION AROUND STRUT ASSEMBLY. SAFETY ISSUE WITH REAR SHOCK. KNOWN PROBLEM WITH 2004 TO 2006 FORD ESCAPE DESPITE RUST PROOFING. RUSTS AROUND AREA FOR STRUT LEADING TO STRUCTURAL COMPROMISE OF THIS ASSEMBLY. UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787642November 2, 2015
SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED OVER A BUMP IN THE ROAD, THE VEHICLE EMITTED A CLUCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHICH INDICATED THAT THE FRONT SUSPENSION BAR WAS FRACTURED. THE FRONT SUSPENSION BAR WAS REPLACED. THE CONTACT ALSO STATED THAT THE BRAKE LINES ALSO FAILED DUE TO CORROSION. THE BRAKE LINES WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,715. ..UPDATED 02/01/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783269October 19, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNED A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE SPEED ACCELERATED INDEPENDENTLY, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND CAUSING THE VEHICLE TO CRASH INTO A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10781880October 14, 2015
ENGINE, POWER TRAIN
AT INTERMITTENT TIMES VEHICLE WILL STALL AND DIE. AFTER DRIVING AT 45MPH AND STOP CAR WILL DIE IN THE INTERSECTION. DRIVING AT 70MPH ON THE HIGHWAY VEHICLE WILL STALL WOTH CRUISE CONTROL ON. WHEN IT STALLS AT HIGHWAU SPEED IT JERKS SO VIOLENTLY THAT KIDS IN THE BACK SEAT GET BOUNCED AROUND. IT DOESNT STALL WHEN IDLING. ONLY IN DRIVE WHEN START TO TAKE OFF FROM A STOP OR IF YOUR MAINTANING A STEADY SPEED. THEN TRY TO SPEED UP OR SPEED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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