Ford Escape Complaints (2001)

996 consumer complaints on file.

#753709October 26, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY:TRUNK LID
THE AIR CONDITIONER FROM THE VERY BEGINNING HAS A VERY FOUL SMELL OF MILDEW AND MOLD. IF YOU USE THE AC FOR AN EXTENDED PERIOD OF TIME THE SMELL IS WORST THEN EVER. BOTH MY SON AND I ARE ALLERGIC TO MOLD AND MILDEW AND WHEN I TURN ON THE AC, WE BOTH BEGIN TO SNEEZE, COUGH, RUNNY NOSE AND EYES. I CANNOT NOT USE THE AC. I HAVE BROUGHT THE TRUCK BACK 3 TIMES FOR A TOTAL OF 12 DAYS AND NOW HAVE IT IN THE SHOP AGAIN. THERE IS ALSO A CONSTANT RATTLE ON THE DRIVERS DOOR SIDE AND THE REAR TAILGATE DOOR/WINDOW. THESE PROBLEMS WERE REPORTED ON THE FIRST VISIT ALSO. EACH TIME I WAS TOLD THE PROBLEM HAS BEEN TAKEN CARE OF, I DRIVE OFF AND THE PROBLEMS ARE STILL VERY EVIDENT. THE THIRD TIME AS I WAS PULLING OUT OF THERE DRIVEWAY AFTER HAVING JUST BEEN TOLD THE PROBLEMS WERE SOLVED. THESE HAVE BEEN AN ONGOING PROBLEMS. MY CONCERN IS I HAVE BEEN BACK FOUR TIMES IN LESS THE 5 MONTHS FOR PROBLEMS, WHAT HAPPENS WHEN THE TRUCK IS A YEAR OLD!!!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753637October 24, 2001
POWER TRAIN:AXLE ASSEMBLY
THE LEFT FRONT AXLE MADE A CLICKING NOISE AS THE VEHICLE TURNED. THE PROBLEM WAS FIXED BY THE DEALER. MY CONCERN IS THAT THE DEALER REPLACED THE AXLE WITH AN AXLE FROM THE ORIGINAL DESIGN. THERE'S A GOOD CHANCE THAT THIS AXLE MAY CAUSE THE SAME PROBLEM SINCE FORD HAS NOT REDESIGNED THIS PART. I'M ALSO A BIT SUPRISED THAT MY DEALER HAD REPLACED THE SAME AXLE ON ANOTHER ESCAPE AND FORD STILL HAS NO TSB OR RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753601October 24, 2001
VEHICLE SPEED CONTROL
THERE HAVE BEEN MULTIPLE TIMES WHEN PULLING OUT OF A STREET THAT THE CAR COMES TO A STOP; THE RPMS DIE OFF AND PRESSING THE GAS DOES NOTHING, LETTING OFF THE GAS SOMETIMES HELPS BUT IT JUST TAKES A SECOND FOR THE GAS TO WORK, THIS IS SCARRY SINCE I AM USUALLY PULLING OUT ACROSS 4 LANES OF TRAFFIC. I HAVE BEEN TO DO THE DEALERSHIP 3 TIMES FOR THIS BUT THEY CAN NEVER FIND ANYTHING. THE DEALERSHIP CHANGED AN IAC VALVE BUT THE CAR CONTINUES TO HESITATE. THE CAR DID STALL WHILE GOING DOWN A SMALL HILL; THE BRAKES AND STEERING COMPLETELY WENT. I HAD TO TURN OFF CAR AND RESTARTED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753638October 24, 2001
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
ENGINE CHECK LIGHT INDICATED THAT THAT EGR SENSOR NEEDED TO BE REPLACED. THE DEALER REPLACED THIS SENSOR AND THE EGR PRESSURE VALVE. THE DEALER CLAIMED THAT FORD KNEW THAT THIS WAS A PROBLEM AFTER PRODUCTION, SO THEY PRODUCED A NEW SENSOR. AT THE MINIMUM, A TSB SHOULD HAVE BEEN ISSUED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563778October 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE LIGHT COMES ON DUE TO UNKONOWN ENGINE PROBLEM, AND THE VEHICLE HAD BEEN AT DEALER FOUR TIMES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753539October 22, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED WHILE DRIVING AROUND 35-40MPH, AVOIDING REAR-ENDING CARS IN FRONT BY EVASIVELY PULLING OFF TO SIDE OF ROAD. VEHICLE HAS STALLED BEFORE AND WAS TAKEN INTO DEALER. DEALER REPLACED FUEL PUMP AND ECM MODULE RELAYS AT THAT TIME (2-3 MONTHS AGO). HOWEVER, VEHICLE STALLED AGAIN TONIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753365October 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY VEHICLE STALLS AT SPEEDS BETWEEN 40 AND 45 MPH GOING DOWNHILL. IT STARTS RIGHT UP AND THE ON-BOARD COMPUTER DOESN'T STORE ANY INFORMATION. I TOOK IT TO A DEALER FOR REPAIRS 6 TIMES WITH THIS PROBLEM, BUT THEY DON'T SEEM TO BE ABLE TO DUPLICATE THE PROBLEM. LAST TIME IT HAPPENED TO ME ABOUT A MONTH AGO. THE DEALER TOLD ME THAT OTHER PEOPLE BRING THEIR ESCAPES BACK WITH THE SAME ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753340October 17, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I LOST CONTROL OF MY VEHICLE WHILE TRAVELING DOWNHILL. I LOST POWER TO THE CAR WHICH APPARENTLY, CAUSED COMPLETE SYSTEM FAILURE. THE BATTERY, ENGINE, AND OIL LIGHTS CAME ON. I LOST 90% OF MY BRAKES AND LOST ALL STEERING ABILITY. I HAD TO PULL THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE CAR RESTARTED AFTERWARDS. THE COMPANY TOLD ME IT WAS A PROBLEM WITH THE RELAY. BUT I STILL HAVE AN ISSUE WITH THE FACT THAT I LOST STEERING CAPABILITIES AND PROBABLY COULD HAPPEN AGAIN IN THE FUTURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753274October 16, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, VEHICLE COMPLETELY DIES. LOST ALL STEERING AND POWER TO THE VEHICLE WHILE DRIVING 45 MPH. THIS HAS HAPPENED 4 TIMES NOW AND HAS BEEN SEEN AT THE DEALER TWICE. THE DEALER IS UNABLE TO FIND ANYTHING AT ALL WRONG WITH THE VEHICLE!!! ALL FOUR TIMES IT HAPPENED HAD A FULL TANK OF GAS AND THE CAR GAVE NO WARNING AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753290October 16, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:IGNITION
WHEN DRIVING OR IDLING, MY 2001 FORD ESCAPE HAS STALLED 7 TIMES IN THE PAST THREE WEEKS. THE AUTO HAS ONLY 8600 MILES. I FIRST TOOK IT TO THE FORD SERVICE SHOP, WHO REPLACED THE AIR FLOW VALVE AND THE IDLE REGULATOR, BUT THIS DID NOT SOLVE THE PROBLEM. THE CAR STALLED AGAIN TWO DAYS LATER. I RETURNED THE CAR TO THE SHOP WITHOUT ANY HELP FROM THE DEALER BECAUSE THE SHOP COULD NOT DUPLICATE THE PROBLEM. I EXPLAINED TO THE SHOP MANAGER THAT I HAD READ ON THE INTERNET THAT A PCM RELAY COULD BE THE CULPRIT. THE FROD DELAER SHOP VERY HESITANTLY REPLACED THE PART TODAY. I FEEL THIS IS A VERY SERIOUS PROBLEM BECAUSE I HAVE ALMOST BEEN HIT TWICE WHEN THE ENGINE HAS STALLED. I LOSE POWER STEERING AND POWER BRAKES, THUS LOSING CONTROL OF THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563720October 15, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT THE VEHICLE SHUTS ITSELF OFF WITHOUT WARNING, CAUSING THE STEERING COLUMN TO LOCK UP, AND THE CHECK ENGINE LIGHT TO ILLUMINATE, DEALER REPAIRED THE AIR VALVE, AFTER LEAVING REPAIR SHOP VEHICLE SHUTS OFF AGAIN, AND THE ENTIRE DASHBOARD ILLUMINATED, CONSUMER REQUESTS THAT FORD REPLACE VEHICLE WITH ANOTHER VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753190October 13, 2001
VEHICLE SPEED CONTROL
STALLS WHEN STEPPING ON GAS FROM A STOP AND WHEN GOING FROM REVERSE TO DRIVE. BROUGHT TO DEALER TWICE ALREADY SINCE INITIAL OCCURRNCE. FIRST TIME (9/22): SAID THEY COULDN'T FIND ANYTHING WRONG. SECOND TIME (10/8): REPLACED IAC VALVE (?). STILL STALLING THE NEXT DAY. CALLED DEALER 10/11: DIDN'T GET BACK TO ME. STOPPED AT DEALER ON 10/12: SAID THEY WERE GOING TO TALK TO A FORD TECH (WHO DIDN'T RETURN THEIR CALL). ALSO CALLED FORD CUSTOMER SERVICE AND THEY TALKED TO DEALER (WHO TOLD THEM SAME THING THEY TOLD ME). NOW HAVE TO WAIT UNTIL MONDAY UNTIL I CAN TALK TO THEM AGAIN. NOBODY SEEMS TO WANT TO ACKNOWLEDGE THIS DANGEROUS SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753134October 12, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING AROUND 40MPH, AND CAR HAS STALLED THREE TIMES ON ME NOW WITH LOSS OF STEERING AND BRAKES, MOST RECENTLY ON 10/11/2001. FORD SAYS THEY DON'T KNOW WHAT IS WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753137October 12, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, POWER TRAIN:AUTOMATIC TRANSMISSION
1.) COMPLETE LOSS OF POWER AND ALL ELECTRICAL SYSTEMS WHILE VEHICLE WAS BEING OPERATED. VEHICLE REFUSED TO RESTART; AND 2.) GEAR STICK SHAKES OR SHIMMERS VIGOROUSLY WHEN ENGAGED IN THIRD (3RD) GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753138October 12, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, POWER TRAIN:AUTOMATIC TRANSMISSION
1.) COMPLETE LOSS OF POWER AND ALL ELECTRICAL SYSTEMS WHILE VEHICLE WAS BEING OPERATED. VEHICLE REFUSED TO RESTART; AND 2.) GEAR STICK SHAKES OR SHIMMERS VIGOROUSLY WHEN ENGAGED IN THIRD (3RD) GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897698October 12, 2001
TIRES:TREAD/BELT
WAS DRIVING VEHICLE AND HEARD A LOUD NOISE, DROVE HOME AND PARKED, NOTICED A LARGE BULGE ON INSIDE OF LEFT REAR TIRE, NEXT TO RIM, TREAD WAS COMING LOOSE, TOOK VEHICLE TO DEALERSHIP, AND CHECKED ON TIRE. MECHANIC PUT TWO PLUGS IN TIRE BECAUSE OF A HOLE ON OUTSIDE OF TIRE. FIRESTONE, WILDERNESS HT, B235/70R16. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897585October 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE WOULD STALL WHILE DRIVING AT 30MPH. WOULD HAVE NO WARNING OF ANY PROBLEMS. HAD LOST POWER BRAKES AND STEERING. HAD TO USE EMERGENCY BRAKES TO STOP VEHICLE. HAD HAPPENED ONCE BEFORE. WILL BE TAKING VEHICLE TO DEALERSHIP.*AKCONSUMER STATED THE DELAER REPLACED THE EGR VALVE, HOWEVER THAT DID NOT SOLVE THE PROBLEM.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753077October 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS WHILE TRAVELING. OCCURRED ONCE EACH IN JUNE, JULY, SEPT AND OCT. PRESUMED ELECTRICAL SHORT. COAST TO ROADSIDE, COME TO COMPLETE STOP, PUT IN PARK, TURN KEY AND TAKE OFF AGAIN. LAST INCIDENT WAS SHORTLY AFTER EXITING INTERSTATE HIGHWAY - I CAN NO LONGER OPERATE THIS VEHICLE WITH ANY CONFIDENCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753080October 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS/ BUCKS WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897332October 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY VEHICLE WOULD STALL WHILE DRIVING AT ANY SPEED. THEN, VEHICLE WOULD RESTART. VEHICLE BEEN TO DEALER,AND THEY COULD NOT DUPLICATE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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