Ford Escape Complaints (2001)

996 consumer complaints on file.

#757612January 31, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
STALLING OCCURS WITHOUT WARNING. HAS OCCURRED ON A BRIDGE. I MUST COAST ACROSS BRIDGE, PULL OVER, AND RESTART THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003168January 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED WHILE DRIVING APPROXIMATELY 25 TO 40 MPH ON 27-NOV-2001 AND 27-JAN-2002. DEALERSHIP EXAMINED VEHICLE FOR FIRST INCIDENT, AND WAS UNABLE TO DETERMINE A CAUSE FOR PROBLEM. VEHICLE HAS NOT BEEN EXAMINED FOR SECOND INCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003230January 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS INTERMITTENTLY DEALER HAS BEEN CONTACTED, BUT IS UNABLE TO LOCATE SOURCE OF PROBLEM. *AK.*MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757545January 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCES INTERMITTENT ENGINE QUIT CONDITION (STALLS) WITHOUT WARNING. VEHICLE RESTARTS IMMEDIATELY AFTER EACH INCIDENT. FOUR SUCH INSTANCES HAVE OCCURRED SINCE THE CAR WAS PURCHASED 7 MONTHS AGO. VEHICLE TAKEN TO FORD AFTER EACH OCCURRENCE. FORD STILL UNABLE TO FIX. PROBLEM APPEARS WIDESPREAD AS FORD HAS INTERNALLY ISSUED A MESSAGE ON ITS INTERNAL SITE DESCRIBING THE PROBLEM AND RECOMMENDING A SOLUTION TO SERVICE DEPARTMENTS. THIS SITE (OASIS) IS NOT OPEN TO THE PUBLIC. QUOTE FROM SITE AS FOLLOWS: "SOME 2001/2002 3.0L ESCAPES MAY EXHIBIT AN INTERMITTENT ENGINE QUIT CONDITION. THIS WILL BE TYPICALLY A 1 TIME EVENT, USUALLY DURING A DECEL, WITH NO DTC'S AND NO MIL. THE ENGINE WILL RESTART IMMEDIATELY." THE SITE THEN RECOMMENDS HOW TO FIX. THE FIX WAS TRIED TO NO AVAIL BY LITHIA FORD SERVICE DEPARTMENT. IN SUMMARY, FORD IS AWARE THAT A SIGNIFICANT LIFE THREATENING DEFECT EXISTS. THEY ALSO DO NOT KNOW HOW TO FIX IT, YET THEY KEEP RELEASING THE VEHICLES BACK TO OWNERS SAYING THEY ARE OK TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003100January 29, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE
WHEN TRYING TO GO UP A HILL VEHICLE WILL AUTOMATICALLY SHUTOFF. PROBLEM IS INTERMITTENT. CONTACTED DEALER, AND THE DEALER REPLACED EEC POWER RELAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002966January 28, 2002
ENGINE AND ENGINE COOLING:ENGINE
AFTER GETTING INTO VEHICLE THE CONSUMER HEARD A LOUD CLANKING SOUND, AND THEN A PART OF ENGINE FELL OUT. CONTACTED DEALER, AND DEALER NOTED THAT IDLE PULLY FELL OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002717January 23, 2002
VEHICLE SPEED CONTROL
WHILE ACCELERATING VEHICLE STALLED AT 15 MPH. DEALER REPLACED IAC VALVE WHICH WAS STICKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757141January 21, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE STALLED AGAIN IN SEPTEMBER OF 2001. I WAS GOING APPROXIMATELY 25MPH WHEN IT STALLED AND HAD TO PULL THE EMERGENCY BRAKE TO GET THE VEHICLE TO STOP. THE VEHICLE WENT SIDEWAYS AND THE VEHICLE BEHIND BARELY AVOIDED HITTING ME. THE DEALERSHIP AGAIN TOLD ME THAT THEY COULD NOT DETERMINE WHAT WAS WRONG WITH THE VEHICLE. I THEN CONTACTED FORDS CUSTOMER SERVICE CENTER AND WAS TOLD THAT THEY HAD NOT HAD ANY PROBLEMS OF THIS NATURE REPORTED AND THAT IF THE DEALERSHIP COULD NOT DETERMINE WHAT THE PROBLEM WAS, THERE WAS NOTHING THAT COULD BE DONE. THIS IS A VERY SERIOUS PROBLEM. I WAS EXTREMELY LUCKY THAT I WAS NOT HIT EITHER TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756832January 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY OBSERVATION OF WHEN IT OCCURS IS USUALLY WHEN GOING 50 MPH FOR A NUMBER OF MILES, MAKE A TURN THEN GO DOWNHILL WITH THE HEATER ON FULL-SPEED. ABOUT HALFWAY DOWN THE HILL THE IGNITION NOCKS OUT AND I MUST PULL OVER AND RESTART THE ENGINE. THIS HAS HAPPENED TO ME ABOUT 5 OR 6 TIMES SINCE I BOUGHT MY 2001 ESCAPE IN APRIL 2001. I'VE NEVER TAKEN IT TO THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756188December 30, 2001
AIR BAGS:FRONTAL
AUTO ACCIDENT ON 11/22/01, IN EXCESS OF $11,000 DAMAGE TO RIGHT HEADLIGHT, FRONT BUMPER, RIGHT FRONT FENDER, GRILLE, HOOD, RIGHT FRONT WHEEL/TIRE, RADIATOR, MISC. ENGINE PARTS, ROGHT FRONT DOOR, AND LEFT SIDE OF WINDSHIELD, AND NEITHER AIR BAG DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#756158December 29, 2001
SUSPENSION:REAR:SHOCK ABSORBER
2ND TIME FOR RIGHT REAR SHOCK LEAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755988December 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VERY DANGEROUS STALLING AT HIGH SPEED. LOSS OF CONTROL, FORD UNABLE TO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755750December 17, 2001
ELECTRICAL SYSTEM:IGNITION
THE ENGINE DIED TWICE WHILE BEING DRIVEN RESULTING IN LOSS OF POWER TO THE STEERING AND BRAKES. IN BOTH CASES, THE VEHICLE WAS GOING DOWN A SLIGHT GRADE AT 30-35 MPH, MY FOOT WAS OFF THE ACCELERATOR. THERE WAS NO ADVANCED INDICATION THAT THERE WAS AN IGNITION PROBLEM. FOLLOWING THE FIRST INCIDENT (5,400 MILES) THE DEALER CHECKED IT OUR AND SAID THERE WERE NO CODES INDICATING ANY FAULTS. THE SECOND TIME (12,350 MILES) THE SAME DEALER CALLED THE FORD HOTLINE AND WAS ADVISED TO REPLACE THE IAC VALVE AND PCV HOSE. THUS FAR, THE VEHICLE HAS NOT FAILED BUT I DO NOT HAVE COMPLETE CONFIDENCE IN THE REPAIRS. IN BOTH CASES, I CALLED THE FORD CUSTOMER HOTLINE AND LODGED A COMPLAINT. THIS IS VERY SERIOUS AND COULD RESULT IN DEATH OR INJURIES. I HAVE HEARD OF OTHER ESCAPE DRIVERS WITH THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755582December 12, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED WITHOUT WARNING WHILE DOING 30MPH ON A DOWNHILL GRADE. WILL BRING IT IN FOR SERVICE. MANY SIMILAR STALL EVENTS HAVE BEEN REPORTED BY ESCAPE OWNERS ON INTERNET SITES SUCH AS HTTP://WWW.ESCAPE-CENTRAL.COM. THIS IS A SAFETY ISSUE. PLEASE ORDER A RECALL TO FIX THIS DANGEROUS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900706December 11, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 30 MPH VEHICLE STALLED/LOST POWER STEERING AND BRAKING ABILITY. CONSUMER USED PARK BRAKE TO STOP VEHICLE. ALSO, ON DECEMBER 7, 2001 AT 30 MPH VEHICLE STALLED AGAIN, CONSUMER UNABLE TO STOP VEHICLE DUE TO NO BRAKING ABILITY AND REARENDED ANOTHER VEHICLE. DAMAGE UNKNOWN AT THIS TIME. NO INJURIES.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#755440December 8, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I BOUGHT MY VEHICLE NEW OOON 08/18/01 AS A DEMO W/ 5600 MILES. ON 10/22/01 MY VEHICLE STALLED FOR NO REASON ON MY WAY TO WORK. I WAS GOING SLIGHTLY DOWNHILL (NOT THAT STEEP OF A HILL) AT APPROX 35MPH. I LOST POWER & MY CHECK ENGINE, OIL & BATTERY LIGHTS CAME ON. LUCKILY I COULD PULL OVER QUICKLY. I TURNED THE VEHICLE OFF & WAITED ABOUT 30 SEC. IT STARTED NO PROBLEM. I CALLED THE DEALERSHIP THAT MORNING & WAS TOLD THERE WAS NOTHING WRONG WITH IT BUT TO CALL BACK SHOULD IT HAPPEN AGAIN. ON 10/24/01 THE SAME THING HAPPENED AGAIN AT THE SAME POINT IN MY COMMUTE UNDER THE SAME CIRCUMSTANCES. ONCE AGAIN I WAS ABLE TO START THE VEHICLE WITH NO PROBLEMS AFTER PULLING TO THE SIDE OF THE ROAD. I CALLED THE DEALERSHIP AGAIN & TOOK IT IN. OF COURSE THEY COULDN'T FIND ANYTHING WRONG W/ IT & THE CALLED THE FORD HOTLINE FOR ANY RECOMMENDATIONS. I BROUGHT IT BACK THE FOLLOWING WEEK SO THEY COULD REPLACE THE IDLE MOTOR & A FEW OTHER THINGS. THE DEALERSHIP STATES THERE IS NO RECALL & IT SOUNDS LIKE THEY DON'T EVEN REALLY KNOW WHAT IT IS OR HOW TO FIX IT, THE HOTLINE JUST RECOMMENDED SOME THINGS TO DO HOPING IT WOULD FIX IT. SHORTLY AFTER THAT I NOTICED MY VEHICLE WAS LEAKING FLUID (11/15/01) ABOUT A WEEK AFTER AN OIL CHANGE. I TOOK IT BACK TO THE OIL CHANGE PLACE & THEY SAID IT WASN'T OIL BUT I HAD A PRETTY BIG LEAK OF WHAT LOOKED LIKE TRANSMISSION FLUID. I IMMEDIATELY TOOK IT TO THE DEALER. IT ENDED UP BEING DIFFERENTIAL FLUID & THEY REPLACED THE POWER TRANSFER CASE. SO FAR MY VEHICLE HASN'T STALLED OR LEAKED ANY OTHER FLUIDS. MY BIGGEST CONCERN HOWEVER, IS THE STALLING PROBLEM WHICH COULD POTENTIALLY BE VERY DANGEROUS. I WAS LUCKY IN THAT I WASN'T ON THE HIGHWAY & IT WAS VERY EARLY & I HAD A PLACE TO PULL OVER SO I DIDN'T GET HIT. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899938December 6, 2001
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
VEHICLE HAS STALLED 3 TIMES AT SPEEDS OF 30-40 MPH. VEHICLE TAKEN TO DEALER 3 TIMES, ONLY GROUND WIRE OF BATTERY WAS REPLACED, BUT IT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755335December 5, 2001
ELECTRICAL SYSTEM:IGNITION
FORD ESCAPE 2001 STALLED ON MY WIFE AS SHE DROVE HOME. THE POWER WENT OUT IN THE CAR AND SHE BARELY HAD THE POWER TO STOP THE VEHICLE SINCE THE BRAKES WERE OUT. THIS HAS HISTORICALLY BEEN A PROBLEM WITH FORD (RECENTLY SETTLED CASE WITH OTHER FORD VEHICLES) WHERE STALLING CAUSE MANY (66%) FATALITIES. THIS PROBLEM HAS HAPPENED TO 3 OTHERS THAT WE KNOW OF. FORD IS AWARE OF THE PROBLEM (PER CUST. SERV. MGR-PATRICK DORRINGTON) BUT ARE NOT BUYING US OUT OF OUR DEAL SINCE THE PROBLEM ONLY HAPPENED ONCE. MY WIFE IS 4 MONTHS PREGNANT AND WITH 2/3RDS OF FORD STALLING EVENTS ENDING IN DEATH SHE IS NEVER DRIVING THIS CAR AGAIN. ANY HELP WITH THIS PROBLEM WOULD BE APPRECIATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755205December 3, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLED LOSING ALL POWER WHILE DRIVING DOWN ROAD. THIS HAS OCCURRED 4 TIMES. VEHICLE HAS BEEN WORKED ON BY DEALER TO ATTEMPT TO SOLVE THIS PROBLEM ALL 4 TIMES. CAR MUST BE PULLED OFF OF ROAD (IF POSSIBLE) AND RESTARTED. THE LAST TIME THIS OCCURRED THE CAR COULD NOT BE PULLED OFF OF ROAD AND COMPLETELY STOPPED ON ROAD. THIS IS A VERY DANGEROUS SITUATION AND SOMEONE IS GOING TO BE HURT OR KILLED IF FORD CANNOT CORRECT THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755149December 1, 2001
VEHICLE SPEED CONTROL
MY VEHICLE IS A 2001 FORD ESCAPE V6 XLT 4X4 PURCHASED NEW (0 MILES) IN AUGUST. ON NOV. 28, 2001, IN THE MORNING, AFTER ABOUT 8 MINUTES OF RUNNING AND LESS THAN A MILE OF DRIVING, I WAS GOING DOWN A HILL (ON RAMP TO HIGHWAY). I HAD ACCELERATED TO A COAST OF ABOUT 35-40 MPH AND WAS ABOUT TO ACCELERATE AGAIN WHEN THE VEHICLE COMPLETELY SHUT OFF, MANY INDICATOR LIGHTS APPEARED (AS A RESULT OF THE KEY BEING IN THE RUN POSITION), POWER BRAKES AND STEERING WERE LOST. I SHIFTED THE VEHICLE TO NEUTRAL AND RE-STARTED WHILE MOVING TO AVOID A REAR-END COLLISION. I REPORTED THE INCIDENT TO THE DEALER AS SOON AS POSSIBLE AND THEY SCHEDULED ME FOR 2 DAYS LATER. THE PERSON ON THE PHONE WAS AWARE OF FORD ESCAPES STALLING YET WHEN I DISCUSSED IT WITH THE SERVICE MANAGER HE SAID HE HAD NEVER HEARD OF ESCAPES STALLING AND NONE HAD BEEN IN FOR SERVICE FOR THIS REASON "TO HIS KNOWLEDGE". I PERCEIVED THIS AS DECEIT. HE THEN SAID HE WOULD CONDUCT AN "OASIS" IN WHICH THEY RECEIVE INFORMATION FROM FORD ABOUT KNOWN PROBLEMS. AFTER HAVING THE VEHICLE FOR THE DAY, THEY TOLD ME NOTHING WAS WRONG. I REQUESTED A LIST OF WHAT WAS DONE AS REQUIRED BY NEW JERSEY LAW. I TOLD THEM I DID NOT FEEL SAFE IN THIS VEHICLE AND THAT THIS WAS THEIR FIRST ATTEMPT AT FIXING THE PROBLEM. I ALSO STATED THAT IF IT HAPPENS AGAIN AND THEY STILL DO NOT FIX THE PROBLEM, I WOULD SEEK A FULL REFUND UNDER NEW JERSEY'S LEMON LAW, FIRST BY SENDING A CERTIFIED LETTER TO FORD. I WOULD REALLY PREFER THAT THE MANUFACTURER FIX THIS LIFE THREATNING PROBLEM THAT MANY PEOPLE ARE EXPERIENCING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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