Ford Escape Complaints (2017)

2,704 consumer complaints on file.

#11753362July 28, 2026
ENGINE, POWER TRAIN
Repeated Check Engine light issue Ford failed to diagnosis and follow service bulletins regarding a defect in the engine block. Now Ford tells us that the engine block is cracked and wants us to pay full price for their faulty engine. Car was purchased with 31,388 on Dec. 4, 2020 as a Certified Pre-Owned Ford vehicle from a Ford dealership. 12/10/2022 with 46,728 miles Levittown Ford serviced the vehicle due to engine issues. 9/17/2024 with 64,885 miles Levittown Ford serviced the vehicle due to engine issues. 7/15/2026 with 77,401 miles Levittown Ford serviced the vehicle due to engine issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752998July 27, 2026
ENGINE
While at a 4 way intersection and red light my car went into extreme temperature overheat and shut down. I was the first car in the line at the red light. When the light turned green I started the vehicle, put on my emergency flashes and had to dodge other vehicles in limp mode ( 5 mile per hour) across 3 lanes of incoming to make it to a parking lot. This was all caused by the well known and documented Coolant Intrusion engine defect that Ford has been aware of since 2018 accordingly to their own Technical service bulletins. This is an extreme safety hazard and happened to me unexpectedly and without warning. I’m thankful I was not involved in a crash or that I did not cause injury to another driver. This vehicle needs to be recalled immediately before more consumers suffer injuries or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753083July 27, 2026
ENGINE
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 20–25 MPH, the vehicle started shuddering and lost motive power. The check engine warning light was illuminated and flashing. The vehicle was towed to an independent mechanic who determined that there was no compression in cylinder #2. The local dealer was not contacted. The vehicle was not diagnosed or repaired by a dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753179July 27, 2026
ENGINE
Coolant leak from faulty engine design into cylinder 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752596July 24, 2026
POWER TRAIN
At about 90000 miles my car was acting like a misfire so I changed plugs was a little better we went on a trip and half way home my car was losing coolant no over heating no puddles added more coolant when got home all my coolant was gone bought a new coolant tank still didn’t help white smoke so changed spark plugs again and coil and still misfire told it’s my coolant intrusion and no recall so I am stuck still paying car and car was fine something has to be done selling people cars and out of money and car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752411July 23, 2026
ENGINE
The 2017 Ford Escape was purchased on November 11, 2025 as a used vehicle with 65,626 miles on it. The car began to give Check Engine lights in February and March of 2026 with codes P0301 (Cylinder 1 Misfire) and P0303 (Cylinder 3 Misfire). Replaced coil packs and codes went away for a time. In April the car began running very rough, so it was taken to a local Ford Dealership for repair. By this time, we became aware of the coolant intrusion issue with these Ford Escape engines due to design flaw. The service personnel found no antifreeze intrusion into the cylinders but noted that the spark plugs had been changed from OEM to another type (before the expected time for a tuneup) and they were all fouled out, indicating that a potential problem existed. The spark plugs were replaced with OEM plugs and the car ran fine for a time. The P0303 (Cylinder 3 Misfire) Check Engine code returned on April 13. Took the vehicle to a different Ford Dealership for repair. Provided previous maintenance information and extended warranty information to Service Manager. The inspection diagnosis revealed engine failure due to antifreeze intrusion into the cylinders requiring an engine replacement with cost of $10,875.00. The extended warranty company denied the repair claim due to the faulty design of the engine block by Ford. Although Ford had a Customer Satisfaction Program in place for the repair of this specific issue (21N12) which provided financial compensation for those affected by the antifreeze intrusion issue resulting in engine failure, this program ended on November 30, 2022. This left us no option but to replace the engine on a vehicle we purchased only a few months before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752058July 22, 2026
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752103July 22, 2026
ENGINE
Ford has known of a coolant intrusion problem and even issued an extended 7 yr/84k mile warranty for this issue. The car has no issues during that time. I now have to replace the engine on a 9 year old car with only 80k miles on it. Cars engines should last more than 9 years. Ford told me that an engine replacement at 9 years could happen to anyone. There are hundred of complaints online about this known issue. If the engine were to go out on a busy road, it could easily cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752241July 22, 2026
ENGINE
Coolant leaking into cylinder confirmed by independent mechanic. Unable to clear code P0303. This is a documented problem with this make model with eco-boost engines but Ford claims my car is not included in recall although i do have the eco-boost and make model and year. Need complete engine replace. This is a major engine design problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751777July 21, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact became aware that the coolant level was low. The check engine warning light and the oil warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751509July 20, 2026
ENGINE
I am reporting a serious engine failure involving a 2017 Ford Escape SE AWD 2.0L EcoBoost, VIN [XXX]. The vehicle was purchased in October 2024 as a Ford Blue Advantage Certified vehicle from Lithia Ford of Boise with approximately 32,000 miles. The vehicle currently has approximately 45,000 miles. In June 2026, the vehicle developed a check engine warning light while being driven in [XXX]. Prior to this event, the vehicle had shown no unusual symptoms, warning signs, or performance issues. The vehicle was inspected by an independent automotive repair facility, Meridian Automotive in [XXX], and was diagnosed with coolant intrusion requiring replacement of the long block engine assembly. The estimated repair cost is approximately $9,000–$10,000. This is a major engine failure occurring at only 45,000 miles and after approximately 13,000 miles of ownership since purchase. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751545July 20, 2026
ELECTRICAL SYSTEM
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the vehicle failed to start. The contact check the vanity lights but there was no power inside the vehicle. The vehicle was without electrical power for approximately 30 minutes before power returned to vehicle. The contact was concerned about driving the vehicle because the potential failure reoccurring. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751251July 18, 2026
ENGINE
Intermittent Misfire of cylinder 1, service engine light is on, coolant level goes low very fast and needs to be added often. white smoke from exhaust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750919July 16, 2026
ENGINE
2017 Ford Escape SE. 77,000 miles. Blown head gasket due to coolant leak that ford was aware of in letter TSV19-2139 but no recall. Cylinder 2 misfire code even after tune up. Today catastrophic overheating with no warning and car went into limp mode at the intersection of Hull Street and Southshore Dr. Midlothian Va 23112. I reached out to local ford dealer and to Ford Consumer affairs but they are unwilling to repair though there was a a courtesy notice posted that the repair would be free if less than 7 years or under 84,000 miles which my vehicle is. I have joined a class action law suit regarding Fords knowledge of the problem in 2019 and their lack of a preventive recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750564July 15, 2026
ENGINE
The vehicle experienced an internal engine failure involving the engine block/long block. The engine had a multi-cylinder misfire, and an independent repair facility inspected the vehicle and found coolant traces in multiple cylinders. The repair facility referenced Ford TSB 22-2133 and recommended replacement of the engine long block to correct the issue. The failed engine is not currently available for inspection because the vehicle was traded in after the repair estimate determined it was not economically feasible to repair. We suffered a big loss The safety concern was the potential for sudden loss of engine power due to the misfire and internal engine failure. A vehicle experiencing severe misfires while driving could have reduced performance, hesitation, or loss of power, creating a safety risk depending on driving conditions. The problem was confirmed by an independent service center. The vehicle was not inspected by Ford, police, or insurance representatives. Prior to failure, the vehicle developed engine symptoms consistent with a misfire. The check engine light/engine misfire condition occurred before diagnosis. The independent service facility confirmed the condition and found coolant traces in multiple cylinders.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750238July 14, 2026
ENGINE
In 2020, my vehicle experienced a coolant leak, which caused the engine to overheat and fail. I had the motor replaced at a Ford service center. Today, in July 2026, my vehicle is experiencing the same issue. The coolant intrusion caused the motor to fail. The vehicle had been inspected and serviced by the Ford service center in December of 2025 and has had annual service/inspections since I purchased the vehicle in 2016. Both times, my safety and the safety of other drivers were put at risk. This issue comes on suddenly, with no warning, and has occurred each time going 65mph on the interstate. There is a sudden loss of power/sputtering combined with high engine temperature. There was no warning until the issue became critical and the check engine light began to flash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750318July 14, 2026
ENGINE
The vehicle’s engine malfunctioned while driving. The check-engine light illuminated, the vehicle began running rough when starting, and the engine shut off approximately three times while being driven. An authorized Ford dealer inspected the vehicle and confirmed "Diagnostic code: P0303. Dealer diagnosis: Coolant intrusion into cylinder #3 Dealer cited TSB 22-2322". The unexpected engine shutdown and loss of power while driving created a safety risk because the driver lost the ability to maintain speed and safely maneuver in traffic. The vehicle currently has approximately 78,419 miles. The engine and vehicle are available for inspection upon request. Ford was contacted for goodwill assistance, but assistance was denied under Ford policy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749796July 12, 2026
ELECTRICAL SYSTEM
Vehicles auto start stop malfunctions and turns car off at red light. Message states to shift to park and then to press ignition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749719July 11, 2026
ENGINE
Coolant intrusion in cylinder #4. Documented in Ford Customer Satisfaction Program 21N12. Requires engine replacement. Vehicle has 40k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749725July 11, 2026
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant system coolant is leaking into cylinder #3, causing misfires; head gasket leaking into cylinder. How was your safety or the safety of others put at risk? UNKNOWN Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed via dealer diagnosis Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Unknown when the underlying problem first occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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