Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10069157January 15, 2004
VISIBILITY:WINDSHIELD, EQUIPMENT:ELECTRICAL
COMPUTER CONTROLS LOCKED DOWN THE CAR. THE DEALER SAID THAT THE COMPUTER WAS RESETTING WHEN IT DONE THIS AND THERE WAS NOTHING THEY COULD DO. THE WINDSHIELD IS SEPARATING FROM THE CAR AND THE DEALER WILL NOT COVER THIS AS A DEFECT BECAUSE MY CAR IS THE ONLY ONE THEY KNOW OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054195January 15, 2004
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES BECAUSE THE VEHICLE HAS PROBLEMS STARTING. THE DEALER MECHANIC HAS REPLACED THE STARTER, RELAY SWITCH, AND THE MASTER CYLINDER. THE VEHICLE IS CURRENTLY AT THE DEALER FOR ANOTHER REPAIR. PLEASE PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050070January 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 35 MPH, THE ENGINE DIED WITHOUT WARNING. THIS RESULTED IN BRAKE FAILURE. THE CONSUMER HAD TO COAST THE VEHICLE TO A STOP. THE DEALERSHIP REPLACED THE IDLE ERROR CONTROL VALVE, MASS AIR FLOW SENSOR, THROTTLE BODY, EEC RELAY, DPFE SENSOR AND THE EVAP VALVE. THE MANUFACTURER HAS A NEW LETTER REF#02-23-1 ON THIS ISSUE. *PH *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053005January 12, 2004
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2002 FORD ESCAPE AND ONLY ONE MONTH OF HAVING IT ALL OF THE LIGHTS LIGHTED UP ON THE DASH BOARD AND THE ENGINE STOP WHILE GOING DOWN AN INTERSTATE RAMP. THE SECOND TIME IT HAPPENED I WAS IN TRAFFIC GOING AT ABOUT 10 MPH WHEN IT SHUT OFF CAUSING TO REAR-END THE CAR IN FRONT OF ME. IT'S A PROBLEM THAT HAS NOT BEEN FIXED, I BROUGHT IT TO THE DEALER THEY CLAIM THAT NOTHING IS WRONG WITH IT. THE DEALER CHECKED IT AND SAID IT HAS HAPPENED TO OTHER CARS, BUT THAT THE PROBLEMS HAD BEEN FIXED THAT IT WAS ONLY ON THE ONES FROM 2001. THE DEALER ALSO SAID THAT THEY COULDN'T AWARD THE WARRANTY THAT THE ENGINE SHUTTING OFF WOULDN'T HAPPEN AGAIN, BUT SINCE APRIL 2002 IT HAS HAPPEN AT LEAST 5 TIMES WITH 1 ACCIDENT . *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10053714January 9, 2004
ENGINE AND ENGINE COOLING
VEHICLE STALLED WITHOUT WARNING. WHEN THIS OCCURRED THE ENGINE WAS STILL RUNNING, BUT THE POWER STEERING AND BRAKES WERE LOST. ALSO, VEHICLE FAILED TO ACCELERATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051294December 30, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AT TIMES OF HEAVY RAIN OR WET SNOW THE INTERIOR WINDOWS FOG SEVERELY. THEY FOG SO BADLY THAT CONDENSATION WILL RUN DOWN THE INSIDE OF WINDOWS RESULTING IN AN UNSAFE DRIVING CONDITION. I HAVE TRIED NUMEROUS METHODS OF TWEAKING THE CONTROLS BUT CAN NOT SEEM TO KEEP THE WINDOWS DEFOGGED ADEQUATELY. WHEN MY WIFE AND KIDS ARE IN THE CAR THE PROBLEM IS WORSE THAN WHEN I AM ALONE. I AVOID DRIVING THE CAR AT NIGHT WITH THEM WHEN THE WEATHER IS WET BECAUSE I WORRY ABOUT BEING ABLE TO SEE SAFELY. I AM WORKING ON TRYING TO FIX THE PROBLEM BUT THOUGHT STRONGLY ENOUGH ABOUT THIS TO NOTIFY YOU HERE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051222December 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY WIFE WAS COASTING (TRAVELING DOWNHILL) IN OUR 2002 FORD ESCAPE XLT (2 WHEEL DRIVE) WHEN THE ENGINE SUDDENLY STOPPED. THE EFFECT WAS AS IF THE KEY HAD BEEN TURNED OFF. SHE LOST ALL POWER (STEERING, BRAKES, ETC) AND COASTED INTO A SIDEWALK. IT COULD HAVE BEEN MUCH WORSE. TAKING THE PROPER PRECAUTIONS, SHE HAD THE CAR TOWED TO THE NEAREST DEALERSHIP (HAYWARD FORD - VERY HELPFUL, PERFORMED THE TSB WORK RIGHT AWAY), WHERE THEY TOLD HER OF A TSB THAT DESCRIBED THE APPROPRIATE STEPS FOR THE MECHANICS TO TAKE. THE SUPPOSED TSB INCLUDED REPLACEMENT OF THE FOLLOWING ITEMS: THROTTLE BODY ASSEMBLY, AIR CHARGE BODY, MASS AIR FLOW SENSOR, AIR CHARGE SENSOR GASKET, POWER RELAY FOR PCM, EGR SENSOR, AND THE PURGE REGULATION VALVE FOR VAPOR SYSTEM. I SEARCHED THE NHTSA TSB SITE FOR THE BULLETIN AND COULDN'T FIND IT. THE NUMBER WE WERE GIVEN WAS TSB 02-23-01. I NOTICED THAT AN INVESTIGATION INTO THE CAUSE OF THIS PROBLEM BY THE NHTSA WAS CLOSED AND REOPENED IN SEP 2002. FROM WHAT I HAVE READ HERE AT THE NHTSA SITE, I THINK IT'S TIME FOR FORD TO WARN THEIR ESCAPE OWNERS OF THIS PROBLEM BEFORE SOMEONE IS INJURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050688December 18, 2003
ENGINE AND ENGINE COOLING
WHILE COMMUTING TO WORK AT VERY BUSY INTERSECTION, TRAVELING AT 20 MPH, VEHICLE COMPLETELY STALLED LOSING ALL POWER UTILITIES ENGINE COMPLETELY SHUT DOWN. A NUMBER OF PASSING MOTORISTS ATTEMPTED TO ASSIST IN MOVING VEHICLE OUT OF INTERSECTION BUT COULD NOT GET VEHICLE OUT OF PARK KEY WOULD NOT TURN AS WELL. AFTER A NUMBER OF ATTEMPTS VEHICLE WAS RESTARTED, AND DRIVEN TO LOCAL FORD DEALERSHIP. THEY STATED THEY WERE NOT AWARE OF DIFFICULTY--AFTER REVIEWING THE NUMBER OF COMPLAINTS ON THIS WEB SITE THAT IS VERY HARD TO BELIEVE--DEALER WORKED ON VEHICLE FOR 1.70 HRS REPLACING OVER 13 PARTS,SUCH AS EEC RELAY,DPFE,AIRBYPASSVALVE,THROTLE BODY,MAF,VMV,THROTTLE BODY GASKET PER: TSB-02-11-6. RECHECK OK. ACCORDING TO THIS WEB SITE THIS SITUATION HAS OCCURED AT LEAST 50 TIMES. THIS IS POTENTIALLY A VERY DANGEROUS SITUATION. OWNERS OF ESCAPES SHOULD BE INFORMED AS THIS CAN& HAS HAPPENED TO OTHERS AT HIGHER RATES OF SPEEDS WITH POTENTIALLY FATAL OUTCOMES IF THE VEHICLE CANNOT BE COASTED TO A SHOULDER...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051773December 18, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING THE BRAKES A LOUD GRINDING NOISE WAS HEARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050461December 12, 2003
VISIBILITY:WINDSHIELD
REAR WINDSHIELD THERMAL MELTED THE CONNECTION TO DEFROSTER. DEALER REPLACED THE WINDSHIELD WITHOUT ANY CHARGE. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052130December 10, 2003
AIR BAGS, SUSPENSION
WITHIN ONE MONTH OF PURCHASING THE VEHICLE (2002 FORD ESCAPE) THE VEHICLE EXPERIENCED PROBLEMS WITH THE BRAKES. (SEE ODI #10051805 FOR INFORMATION REGARDING 1998 FORD RANGER COMPLAINT).*MR THE CONSUMER TOOK THE VEHICLE TO THE DEALER THREE TIMES FOR THE SAME VIBRATION PROBLEM, BUT THE DEALER CONTINUED TO STATE THERE WAS NO PROBLEM, AFTER ABOUT A YEAR THEY FINALLY NOTICED THAT THE TIRES WERE CUPPING ON THE REAR, IT WAS FINALLY DETERMINED THAT THE PROBLEM WAS DUE TO THE TO THE ALIGNMENT OF THE FRONT AND REAR WHICH CAUSED THE VEHICLE TO NEED NEW TIRES. ALSO THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046486December 10, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH CONSUMER WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, NEITHER OF THE FRONT AIR BAGS DEPLOYED. *AK CONSUMER'S WIFE WAS TRAVELING EASTBOUND AT 45-50 MPH WHEN ANOTHER VEHICLE TRAVELING IN THE OPPOSITE DIRECTION CROSSED OVER INTO HER LANE. THE VEHICLES STRUCK HEAD ON AND BOTH WENT DOWN A 15' BANK INTO A DITCH. THE OTHER VEHICLE WAS A OLDER CHRYSLER AND THE AIR BAGS DEPLOYED. CONSUMER'S WIFE WAS STILL GOING TO THERAPY FOR X-RAYS. *PH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10050197December 8, 2003
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
STEERING WHEEL LOCKED WHILE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 35 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049188December 4, 2003
FUEL SYSTEM, GASOLINE
STALLING AT LOW SPEED AND DECELERATING WHEN THE ENGINE IS COLD. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049124December 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
FIVE MONTHS AFTER PURCHASING THIS BRAND NEW VEHICLE, THE MASTER CYLINDER FAILED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049082December 2, 2003
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, TIRES:TREAD/BELT
THE 2002 FOR ECAPE THAT I HAVE OWNED FOR 16 MONTHS HAS A DEFECT IN THE ENGINE THAT HAS MADE IT UNOPORABLE AND THE COMPUTER SYSTEM THAT IS SUPPOSED TO WARN YOU OF ENGINE TROUBLE NEVER WORKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046524December 2, 2003
ELECTRICAL SYSTEM:IGNITION, STEERING
VEHICLE LOST POWER WITHOUT WARNING. ALSO, IT EFFECTED THE ABILITY TO STEER THE VEHICLE.*AK DEALER WOULD HONOR THE WARRANTY. IN THE TSB THAT WAS ISSUED, THE DIAGNOSTICS ITEMS WERE FINE. FORD THINK THEY NEED TO CHANGE THE ITEMS ON THE TSB. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046725November 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), VEHICLE SPEED CONTROL
VEHICLE STALLED AND LOST POWER WHILE DRIVING BETWEEN 40-45 MPH. VEHICLE HAS ALMOST BEEN REAR ENDED 4 TIMES. DEALERSHIP MADE THREE ATTEMPTS TO CORRECT THE PROBLEM BY UPDATING THE IAC VALVE, AND REPROGRAMMING THE PCM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046617November 7, 2003
AIR BAGS
THE AIRBAG LIGHT ILLUMINATED AND STAYED ON. TOOK VEHICLE TO DEALER, AND THEY REPLACED SOMETHING ON THE PASSENGER SIDE. AIR BAG LIGHT WENT OFF, BUT MONTHS LATER IT WAS ON AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045613November 6, 2003
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD ESCAPE STALLS WHILE BEING DRIVEN. THIS HAPPENED TWICE IN THE PAST WEEK, SPEED 30 MPH. LOSS OF ALL POWER STEERING & BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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