Ford Escape Complaints (2002)

1,027 consumer complaints on file.

#10112356March 1, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED AT 45,000 MILES AND WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112239February 27, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 FORD ESCAPE WITH 36,000 MILES ON IT. I HAD THE FRONT BRAKES SURVIVED FOR THE FIRST TIME ON THIS CAR AND FOUND THAT ROTORS CANNOT BE TURNED EVEN ONE TIME ON THESE CARS WITHOUT BRINGING IT BELOW SPECS. I HAD TO REPLACE BOTH ROTORS AT A COST OF $199.00. I COMPLAINED TO FORD ABOUT THIS AND WAS TOLD THAT THIS WAS PART OF NORMAL WEAR AND TEAR. I HAVE NEVER OWNED CAR THAT HAD TO HAVE ROTORS REPLACED WITH THIS LOW MILEAGE BEFORE I DO NOT ACCEPT THIS IS A NORMAL SITUATION. IT IS A CASE OF FORD PUTTING CHEAP THROW AWAY PARTS IN CARS AND NOT DISCLOSING THIS INFORMATION TO BUYERS AT THE TIME THEY PURCHASE THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112249February 27, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TWICE IN THE PAST YEAR DOOR LATCHES AND/OR ELECTRIC LOCKS HAVE FAILED SUCH THAT THE DOOR COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. FIRST THE REAR PASSENGER DOOR FAILED AND WAS REPAIRED AT A COST OF $400.00 NOW THE FRONT PASSENGER DOOR IS EXPERIENCING THE SAME SYMPTOMS. THIS COULD BE A CONSIDERABLE SAFETY RISK IN THE EVENT OF AN EMERGENCY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110611February 16, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE HAS BEEN RECALLED 3 TIMES FOR SAFETY DEFECTS. AT 25000 MILES I WAS TOLD THAT I NEEDED TO REPLACE THE ROTORS. IT IS TOO EARLY FOR THIS TO BE OCCURRING AND HAVE FOUND INFORMATION THAT THIS SEEMS TO BE A COMPLAINT THAT HAS BEEN FREQUENT ON THIS CAR MAKE. THEY REPLACED THE ECCELLERATOR CABLE AND NOW THE CAR SEEMS TO BE SLUGGISH IN ECCELLERATING FROM A STOPPED POSITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109885February 5, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
AIRBAG/RESTRAINT SYSTEM WARNING LAMP IS ON. INITIALLY, IT FLASHED FOR ABOUT 30 SECONDS, THEN REMAINED ON. VEHICLE HAS BEEN TO FORD DEALER FOR THIS CONDITION ON FOUR PREVIOUS OCCASIONS. PREVIOUSLY DIAGNOSED TO BE A PROBLEM WITH THE SENSOR IN THE PASSENGER SEAT AND REPORTEDLY REPAIRED, BUT THE PROBLEM RETURNS IN 3 TO 9 MONTHS. UNKNOWN WHETHER AIRBAG AND RESTRAINT SYSTEM WOULD PROPERLY DEPLOY IN A COLLISION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108914January 26, 2005
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE HAD A SOUND WHEN BEING DRIVEN. CONSUMER TOOK THE VEHICLE TO DEALER TO SEE WHERE THE SOUND WAS COMING FROM. DEALER DISCOVERED THAT FRONT WHEEL BEARINGS, BRAKES, AND ROTORS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108803January 25, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPER FLUID WOULD FREEZE UP IN THE HOSES. THE CONSUMER WAS UNABLE TO CLEAN THE DIRT AND DEBRIS OFF THE FRONT WINDSHIELD, THIS CAUSED POOR VISIBILITY WHILE DRIVING. THE DEALER WAS NOTIFIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107382January 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS EXPERIENCING A PROBLEM WITH THE TRANSMISSION. WHEN PUTTING THE VEHICLE IN REVERSE, THE VEHICLE WILL SHUT DOWN. OWNER HAS CONTACTED THE DEALER WHO OFFERED LITTLE TO THE SOLUTION. PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106890January 5, 2005
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL:CABLES
CONSUMER EXPERIENCED TWO PROBLEM WITH THIS VEHICLE ON TWO SEPARATED OCCASIONS. FIRST, VEHICLE STALLED WHILE DRIVING, CONSUMER TRIED TO RESTARTED, BUT WAS UNABLE TO DO SO. SECONDLY, WHILE TRAVELING VEHICLE STARTED TO ACCELERATE UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO PULL OVER. AFTERWARDS VEHICLE WAS TOWED ON BOTH OCCASIONS. MECHANIC DETERMINED THAT A HEAD GASKET BLEW OUT, AND THE SPEED CONTROL CABLE SNAPPED. THE HEAD GASKET, AND SPEED CONTROL CABLE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104534December 27, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2002 FORD ESCAPE WITH 9,000 MILES HAS A TENDENCY TO STALL WHILE COASTING AT AN EXTREMELY LOW SPEED. HITTING A SLIGHT SPEED BUMP IS RESPONSIBLE FOR MOST OF THE OCCURRENCES. MY VEHICLE HAS STALLED AT LEAST 12 TIMES DURING THE LAST 4 WEEKS. THE PROBLEM MAY BE RELATED TO AN INFREQUENT TENDENCY OF A DEAD INSTRUMENT PANEL WHEN STARTING WITH A KEY. IF I GET OUT OF THE VEHICLE AND GET BACK IN, IT WILL EVENTUALLY START EXCEPT FOR ONE TIME WHEN IT HAD TO BE TOWED. BUT, MY COMPLAINT IS THE STALLING PROBLEM. THE DEALERSHIP HAS NOT BEEN SUCCESSFUL IN FIXING ANYTHING AND THEY TOLD ME THAT IT STALLED ON THEM AS WELL. WHILE NOBODY HAS HIT MY DEAD VEHICLE YET, IT IS A CONCERN. THUS FAR, THE VEHICLE HAS BEEN ABLE TO RESTART AFTER STALLING, IT IS NOT AN EASY RESTART. THE STALLING HAS MOSTLY OCCURRED AFTER THE VEHICLE HAS BEEN DRIVEN 3-6 MILES AND SLOWED FOR PARKING PURPOSES AND STALLS WHEN I SHARPELY TURN THE STEERING WHEEL FOR PARKING. THERE IS A LITTLE SPEED BUMP 20 FEET FROM MY PARKING SLOT IN FRONT OF MY HOUSE. I JUST WISH MY VEHICLE WOULD IDLE FASTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104571December 27, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I-4 ENGINE (38K MI)- THROTTLE STICKS IN CLOSED POSITION. THROTTLE CABLE IS OKAY, BUT THROTTLE PLATE WILL STICK IN THROTTLE BORE IN AN UNPREDICTABLE MANNER, RESULTING IN INCONSISTENT PEDAL EFFORTS / PERFORMANCE. SPORADIC THROTTLE PERFORMANCE RESULTS IN OCCASIONAL SUDDEN ACCELERATION DURING LOW SPEED MANUVERS AS THROTTLE BECOMES "UNSTUCK" FROM CLOSED POSITION. DIFFICULT TO ANTICIOPATE BEHAVIOUR IN PARKING LOT MANUVERS HAS RESULTED IN DRIVER AVOIDING USE OF VEHICLE WHENEVER POSSIBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102379December 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:RACK AND PINION, ENGINE AND ENGINE COOLING:ENGINE
3 YEARS OLD, 60,000 MILES - TRANSMISSION HAS COMPLETELY BLOWN. ITS IN THE SHOP CURRENTLY. THE OIL PAN IS LEAKING. THE RACK AND PINION STEERING IS LEAKING FLUID. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102088December 3, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), STEERING:LINKAGES:TIE ROD ASSEMBLY
FRONT END TROUBLES WITH FORD ESCAPE 02 XLT. CONSTANT NOISES COMING FROM THE FRONT. DEALER CHANGED STABILITY BAR, ENGINE MOUNTS AND NOW NEED TO CHANGE TIE RODS AND FIX STEERING WHEEL NOISE BUT THERE IS NO FIX AS OF YET PER THE DEALERSHIP. CAR IS ONLY DRIVEN ON SUBURBAN ROADS AND NEVER BEEN OFF ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100963December 2, 2004
STEERING:COLUMN
THE STEERING WHEEL ON MY 2002 FORD ESCAPE WITH ONLY 37000 MILES RECENTLY BECAME LOOSE WHILE I WAS DRIVING.THE VEHICLE'S 36000 MILE WARRANTY JUST EXPIRED. I TOOK MY VEHICLE TO A FORD DEALERSHIP (COWLES PARKWAY FORD) TO GET AN ESTIMATE FOR THE REPAIRS, AND WAS TOLD THAT THE VEHICLE NEEDS A NEW STEERING COLUMN (A $400+ COST). BEFORE MAKING A DECISION I DID SOME RESEARCH ON THIS TYPE OF VEHICLE AND DISCOVERED THAT IT IS A KNOWN DEFECT (NHTSA ITEM NUMBER: 630120). THERE IS A SAFETY RECALL FOR THE 2001 FORD ESCAPE (NHTSA CAMPAIGN ID NUMBER : 00V223001 )BUT NOT THE 2002 MODEL. I WAS TOLD BY SOMEONE IN THE SERVICE DEPARTMENT THAT THIS IS A KNOWN MANUFACTURER'S DEFECT, BUT I WAS NO LONGER UNDER WARRANTY, AND WOULD HAVE TO PAY $400+ TO GET IT FIXED. I ALSO HAVE CALLED FORD COSTUMER SERVICE AND WAS ALSO TOLD THAT THEY ARE ARE NOT RESPONSIBLE FOR THE COST OF REPAIRS BECAUSE I HAD EXCEEDED THE WARRANTY. I BELIEVE FORD SHOULD BE RESPONSIBLE FOR THE COST OF THE KNOWN DEFECTIVE PART.I ALSO BELIEVE THAT THERE ARE OTHER FORD ESCAPE ON THE HIGHWAYS WITH THIS SAME SAFETY ISSUE THAT NEED TO BE RECALLED. THANK YOU. MICHAEL ESTES . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101626November 24, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING. THE ACCELERATOR PEDAL STICKS. CONSUMER CANNOT MAKE A SMOOTH ACCELERATION FROM A COMPLETE STOP. THE PROBLEM WAS INTERMITTENT, YOU HAVE TO DEPRESS THE PEDAL SO FAR UNTIL IT GIVES, THEN THE VEHICLE SURGES FORWARD, AND THE TIRES SPIN. TOOK THE VEHICLE IN FOR THE REPAIR. WAS TOLD THE THROTTLE BODY HAS TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098830November 14, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWN A 2002 FORD ESCAPE WITH 42,600 MILES. MY PROBLEM THAT I AM HAVING IS A SPONGY BRAKE PEDAL AT FIRST, THEN PEDAL GOES TO THE FLOOR, AND THEN YOU GET A PULSATING, GRINDING NOISE IN THE FRONT BRAKES AND ALSO IN THE BRAKE PEDAL. ROTORS ARE NEW; BRAKES ARE IN GOOD CONDITION, NO BRAKE FLUID LEAKS. BRAKES WERE BLED WITH NO CHANGE IN PROBLEM. WHEN THE BRAKE PEDAL IS DEPRESSED IT SOUNDS LIKE IT IS SUCKING AIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098786November 13, 2004
SERVICE BRAKES, HYDRAULIC
FRONT BRAKE PADS AND ROTORS WERE REPLACED AT 30,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098615November 10, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
RESTRAINT SYSTEM - AIRBAG SENSOR LIGHT CONTINUALLY ON, POTENTIAL FAILURE OF AIRBAG SYSTEM WOULD NOT DEPLOY IN A CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099801November 10, 2004
AIR BAGS:FRONTAL
CONSUMER NOTICED THAT THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED, AND REPLACED IT. A FEW MONTHS LATER THE SRS LIGHT APPEARED ON THE DASHBOARD, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION. MECHANIC INFORMED DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097908October 27, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO STOP WHILE PUMPING THE BRAKE THREE TIMES, AND DROVE VEHICLE TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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