Ford Escape Complaints (2001)

996 consumer complaints on file.

#10054346January 17, 2004
ENGINE AND ENGINE COOLING
2001 FORD ESCAPE STALLED AT ABOUT 30 MPH. CAR RESTARTED AND CONTINUED. THIS WAS THE SECOND TIME THE CAR STALLED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070763January 15, 2004
UNKNOWN OR OTHER
MY WIFE'S ESCAPE HAS PAINT PEELING OFF THE HOOD. YOU ARE ABLE TO SEE STAGES OF PEEL FROM SMALL DARKEN CRACK MARKS TO EXPOSED PRIMER. I TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THEY SAID THAT SINCE THE WARRANTY EXPIRED THEY WILL ONLY PAY 70 % OF THE COST TO REPAIR IT. WHEN THE BODY SHOP MANAGER EVALUATED THE PROBLEM HE STATED THAT THE THE FINISH IS COMING OFF AND IT LOOKS LIKE IT MAY BE A FACTORY PROBLEM. I DO NOT THINK I SHOULD HAVE TO PAY FOR SOMETHING THAT IS OF NO FAULT OF OURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071099January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE
2 MONTHS AFTER I BOUGHT MY CAR BRAND NEW I WENT OUT TO START IT, IT WOULD NOT START AND THE EMISSION LIGHT CAME ON. THE CAR SOUNDS LIKE IT IS TRYING TO START, THE ONLY WAY I COULD GET THE CAR TO START IS HOLD THE IGNITION. I SMELLED GAS AFTER THE CAR STARTED. I INFORMED FORD ABOUT THE PROBLEM, THEY FOUND NOTHING BUT REPLACED MY STARTER EVEN THOUGH IT WASN'T THE PROBLEM. I HAVE HAD THIS CAR ALMOST 3YRS MY WARRANTY IS READY TO EXPIRE AND FORD STILL CANNOT FIX/FIND THE PROBLEM. THIS CAR HAS LEFT ME STRANDED MORE THEN ONCE, I EVEN HAD IT TOWED TO THE DEALERSHIP AFTER WORKING HRS. I WAS TOLD BY THEIR SERVICE MANAGER THE CAR STARTED, WE FOUND NOTHING WRONG. I EVEN TOLD THE DEALERSHIP THIS CAR HAS BEEN IN THE SHOP OVER 3X'S IT IS A LEMON AND I WANT A NEW CAR OR MY MONEY BACK. I WAS INFORMED ACCORDING TO FORD WE CANNOT FIND A PROBLEM THEREFORE, THE LEMON LAW DOES NOT EXIST AND FORD WILL NOT JUST TAKE THE CAR BACK. I HAVE HAD THIS CAR TO 2 FORD DEALERSHIPS, THE SAD PART THE ORGINAL PLACE I BOUGHT IT FROM TREATED MY VERY NASTY SINCE I WOULD TAKE MY CAR FOR SERVICE AT A CLOSER ONE AND HAVE THEM LOOK INTO THE PROBLEM. FORD IS FORD DOESN'T MATTER WHAT DEALER I USE DOES IT? I AM VERY DISSATISFIED AND WILL NEVER EVER BUY ANOTHER FORD AGAIN!! SOMEONE PLEASE HELP ME!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069326January 15, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
I'VE ONLY HAD THIS CAR FOR TWO YEARS AND IT DIED TWICE WHILE DRIVING ON THE ROAD. ONE TIME ON OCTOBER 19, 2002 AND ANOTHER TIME ON SEPTEMBER 12, 2003. THIS CAR HAS ALSO HAVE PROBLEMS WITH THE SENSORS AND PCM MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070559January 15, 2004
TIRES
FORD MAY HAVE ANOTHER SUCH PROBLEM, BUT THEY REFUSE TO CHECK TO SEE IF THEY DO. I OWN A FORD 2001 ESCAPE. SORT OF A SMALL EXPLORER. ITS OEM TIRES ARE GENERAL GRABBER AW. MINE ARE SIZED P225/70/15. ONE JUNE 21, WITH LESS THAN 16000 MILES, FOR NO APPARENT REASON IT BLEW OUT. LUCKILY I WAS ON LOCAL STREETS AT ~20 MPH. HAD I BEEN ON LOOP 610 AT ~55 MPH POSSIBLY THE VEHICLE (AS SUVS ARE WONT TO DO) WOULD HAVE FLIPPED AND INJURED OR KILLED MY WIFE AND I. I DROVE INTO A PARKING LOT TO CHANGE THE TIRE AND DISCOVERED THE FORD SUPPLIED JACK AT ITS MAXIMUM TRAVEL DID NOT RAISE THE CAR HIGH ENOUGH TO CHANGE THE TIRE. LUCKILY I WAS CLOSE ENOUGH TO HOME TO GO GET A PUMP JACK THAT ALLOWED ME TO INSTALL THE SPARE TIRE. AS IT WAS PAST NOON ON A SATURDAY I CONTACTED FORD CUSTOMER SERVICE, WHICH HAS STONEWALLED ME AND REFUSED TO HELP. THE MOST I HAVE HEARD IS WE'VE NEVER HAD A PROBLEM WITH THE JACK, MAYBE YOU'RE NOT USING IT CORRECTLY, HOWEVER A LOCAL MICHELIN DEALER TELLS ME YEAH WE HEAR THAT PROBLEM ALL THE TIME. FORD REFUSES TO ESCALATE AND NOW IGNORES MY EMAIL. AS FOR THE TIRE I'M TOLD: IT MAY BE COVERED UNDER YOUR 36000, 3 YEAR WARRANTY, CHECK WITH GENERAL TIRE. I CHECK WITH GENERAL TIRE, AND FIND OUT A LARGER SIZE OF THAT MODEL TIRE ON FORD EXPEDITIONS IS ALREADY BEING RECALLED, BUT GENERAL DENIES EVER HAVING ANY COMPLAINTS ABOUT ESCAPES, AND TELLS ME TO CALL FORD. I CALL CHAMPION FORD (FORMERLY CHARLIE THOMAS FORD) ON THE GULF FREEWAY WHERE I BOUGHT THE CAR, AND AGAIN ACCORDING TO THE GENERAL MANAGER I'M THE FIRST ONE WITH SUCH PROBLEM(S). I SHOULD LEAVE A MESSAGE FOR THE SERVICE MANAGER. I DO THAT BUT AM NEVER CALLED BACK. THE DEALER TELLS ME THERE IS NO ONE HIGHER AT FORD TO CALL ANYMORE. SOUNDS LIKE FORD IS ACTIVELY KEEPING ITS HEAD IN THE SAND. VIN NUMBER: [XXX] MILEAGE: 15491 NAME: [XXX] LAST NAME:[XXX] ADDRESS:[XXX] CITY: [XXX] STATE: TX ZIP:[XXX] EMAIL ADDRESS: [XXX]TELEPHONE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053185January 14, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 2001 FORD ESCAPE AT AVERAGE 50-60 MPH SPEED OK. UPON DECELERATION, CAR DIES. TOOK CAR TO DEALERSHIP NEXT DAY (DIED 3 MORE TIMES). DEALER IS SAYING 2 CYLINDER HEADS NEED TO BE REPLACED; 2 CAMSHAFTS AND BASICALLY NEED NEW ENGINE INSTALLED AT MY EXPENSE. DEALER HAS REQUESTED MAINTENANCE RECEIPTS (I HAVE SUPPLIED ALL). NOW WAITING TO SEE IF FORD WILL ASSIST IN REPAIRS. HAVE CALLED FORD 6 TIMES TO FILE COMPLAINT STATING SINCE PURCHASING VEHICLE NEW IN DEC 2000, HAVE HAD NEW TRANSMISSION INSTALLED (WARRANTY COVERED); NEW FUEL PUMP (WARRANTY COVERED); AND NEW MASTER CYLINDER (PAID OUT OF POCKET). ESCAPE IS NOT SAFE AND NOT RELIABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053210January 14, 2004
ENGINE AND ENGINE COOLING:ENGINE
2001 FORD ESCAPE XLT 4WD STALLED WHILE DRIVING. HAS DONE THIS ON NUMEROUS OCCASIONS. ALSO, OCCASIONALLY WILL NOT START. USUALLY WHEN VEHICLE HAS BEEN PARKED OUTSIDE FOR SEVERAL HOURS IN RAIN. REQUIRES SEVERAL ATTEMPTS TO START.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052628January 7, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR STICKS IN IDLE WHILE VEHICLE STOPS. DRIVER MUST "JAB" ACCELERATOR TO GET IT OUT OF IDLE AND START VEHICLE MOVING IN FORWARD OR REVERSE. PROBLEM IS CONSTANT SINCE PURCHASING VEHICLE IN DEC 2002.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051111December 26, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
IT TAKES AN EXCESSIVE AMOUNT OF PRESSURE ON THE GAS PEDAL TO ACCELERATE FROM A STOP.SUDDEN ACCELERATION RESULTS FROM STICKING GAS PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047886December 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 30 MPH CONSUMER HEARD A LOUD NOISE. VEHICLE ENGAGED IN NEUTRAL. DRIVER BEHIND HIM HELPED PUSH THE VEHICLE OUT OF THE ROAD. VEHICLE WAS TOWED TO AN INDEPENDENT SHOP WHERE THEY REPLACED THE AUTOMATIC TRANSMISSION AT THE OWNERS EXPENSE OF $2400. THERE ARE TWO TECHNICAL SERVICE BULLETINS CONTAINING INFORMATION ON HOW TO FIX THE TRANSMISSION. *AK *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050743December 18, 2003
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:IGNITION, VEHICLE SPEED CONTROL
ENGINE STALLING, INTERMITTENT, UNPREDICTABLE. DURING VARIOUS TIMES, DAYS AND CIRCUMSTANCES. SINCE 09/25/01 TILL LAST TIME WAS 12/01/03.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042186December 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE VEHICLE STALLED WITHOUT WARNING. THE CONSUMER STATED THAT SHE WENT TO THE NHTSA WEBSITE AND FOUND SEVERAL OTHER COMPLAINTS ON THIS ISSUE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049325December 6, 2003
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
LINKAGE CABLE FROM COLUMN SHIFTER BROKE, RENDERING VEHICLE NON DRIVABLE. SAME VEHICLE HAD CABLE UNJAMMED FROM COLUMN ASSEMBLY APPROXIMATELY ONE YEAR EARLIER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044257December 5, 2003
TIRES:TREAD/BELT
WHILE DRIVING STEERING WHEEL WOULD PERFORM ERRATICALLY. TOOK VEHICLE TO DEALER, AND MECHANIC INDICATED THAT TIRES WERE THE CAUSE OF THE PROBLEM. HAD NOTICED SOME TREAD SEPARATING ON THE TIRES. *AK ALL FOUR TIRES SHOWED EXCESSIVE WEAR AT OR AROUND 14,000 MILES. TWO SHOWED THE STEEL TREAD, AS A RESULT VEHICLE WAS UNSAFE TO DRIVE. VEHICLE WAS ROUTINELY SERVICED WITH ADDITIONAL REPAIRS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048806November 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
2001 FORD ESCAPE 3.0 L CAR ENGINE STALLED WHEN IN TRAFFIC SLOWING DOWN WHILE PROCEEDING STRAIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047335November 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHUDDERS AND SHAKES WHEN ACCELERATING ON HIGHWAY, WILL NOT GO INTO REVERSE WHEN IN FOUR WHEEL DRIVE HALF OF THE TIME. FORD SERVICE NEVER FINDS ANYTHING WRONG WITH IT AND SAYS SINCE THERE ARE NO CODES ONTO THE COMPUTER IT MUST BE OK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047158November 19, 2003
EQUIPMENT, ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING TO WORK TODAY, MY 2001 FORD ESCAPE STALLED FOUR TIMES WHILE DRIVING. EACH TIME, I WAS GOING BETWEEN 20-35 MPH AND THE CAR JUST COMPLETELY SHUT OFF. THIS IS EXTREMELY DANGEROUS AS I HAVE A YOUNG SON WHO WAS RIDING WITH ME AT THE TIME. THE DEALER STATED THEY HAVE HAD NUMEROUS CARS DO THIS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046989November 15, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
2001 FORD ESCAPE TRANSMISSION WENT OUT AFTER THE VEHICLE KEPT STALLING OUT! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046006November 11, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHEN DRIVING ON A DOWNHILL SLOPE.U*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045730November 8, 2003
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING
ENGINE UNEXPECTEDLY STALLED AND ENGINE LOST ALL POWERWHILE PULING INTO A DRIVEWAY. THIS WAS THE SECOND INCIDENT IN THE LAST 6 MONTHS INVOLVING THE FORD ESCAPE THAT IS MY COMPANY CAR. I BARELY MISSED BEING HIT BY ANOTHER CAR. THE FIRST TIME WAS ON THE FREEWAY AT 60 M.P.H. I CONSIDER MYSELF LUCK I WAS NOT KILLED OR INJURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape