Ford Escape Complaints (2001)

996 consumer complaints on file.

#10060718March 8, 2004
ENGINE AND ENGINE COOLING
VEHICLE STALLS WHILE GOING DOWNHILL AT APPROXIMATELY 35 MILES AN HOUR WITH FOOT OFF GAS. THIS IS THE THIRD OR FORTH TIME IT HAS HAPPENED. BECAUSE OF THE STALLING CONDITION, USE OF BRAKE AND STEERING IS DIFFICULT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060479March 5, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THE RADIATOR FILL BOTTLE LOCATED TO THE RIGHT OF THE ENGINE COMPARTMENT, HAS A SENSOR THAT DETECTED WHEN THE LEVEL IS LOW IN IT. THERE IS A LIGHT THAT COMES ON ,WHEN IT IS LOW ACTIVATED IN THE DASH NEXT TO THE TACHOMETER. IT HAS TURNED ON FOR ABOUT 6 MONTHS AND WILL NOT TURN OFF, EVEN WHEN THE REFILL BOTTLE IS FILLED. THE DEALER SAYS YOU HAVE TO REPLACE THE BOTTLE AND IT HAS HAPPENED SEVERAL TIMES WITH THE ESCAPES. HE SUGGESTED I BUY A REPLACEMENT BOTTLE AT A COST OF ABOUT $62.00. THIS UNIT SHOULD NOT GO OUT AFTER ONLY ABOUT 50,000 MILES AND MISLEAD YOU TO THINK YOU ARE OUT OF FLUID. THERE NEEDS TO BE A RECALL ON THE BOTTLE TO HAVE THE DEALER FIX IT AT NO COST, SINCE IT HAS OCCURRED AT VIC BAILEY FORD A LOT OF TIMES ON THE NEW ESCAPES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060481March 5, 2004
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE TIRE JACK WAS ONLY USED 1 TIME TO CHANGE A FLAT ON THE RIGHT REAR OF THE VEHICLE,WHEN I USED IT TO JACK UP THE VEHICLE THE SCISSOR JACK CRACKED AT THE THREADS WHERE THE TUBE HOLDS THE SCREW MECHANISM. THE MATERIAL USED TO MAKE THE TIRE JACKS IS DEFECTIVE AND CAN CAUSE THE JACK TO FAIL AND FALL ON A PERSON CHANGING THE TIRE. I WENT TO THE DEALER AND THEY SAID IT IS NO LONGER UNDER WARRANTY AND I WOULD HAVE TO BUY ANOTHER. IT COSTS $55.00. THIS IS UNFAIR SINCE THE JACK WAS ONLY USED 1 TIME AND IT WAS USED IN ACCORDANCE TO THE INSTRUCTIONS ON THE TIRE WELL COVER. THE MATERIAL IS CHEAP "POT METAL" AND WILL NOT WITHSTAND THE WEIGHT OF THE ESCAPE DURING JACKING UP THE VEHICLE,BEFORE THE TUBE THAT HOLDS THE SCREW MECHANISM CRACKS,THUS CAUSING THE SCREW TO STRIP OUT AND THE JACK TO COLLAPSE UNDER THE WEIGHT OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060258March 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AT 50,000, THE TRANSMISSION BEGAN TO SHUDDER. I FOUND OUT WHY ON ESCAPE-CENTRAL, AND THEN PROCEEDED BACK TO THE DEALERSHIP. THEY INFORMED ME THAT THEY DO NOT HAVE THE MACHINE TO PERFORM THE FLUSHING, AND TO TRY SOMEWHERE ELSE. WASTED DAY ONE. I WENT TO ANOTHER FORD DEALERSHIP, AND WASTED A MORNING THERE BEFORE THEY TOLD ME THAT THEY DID NOT HAVE ONE EITHER, AND THAT I SHOULD TRY A LINCOLN MERCURY DEALER. I FINALLY GOT FED UP AND CONTACTED THE LOCAL MAZDA DEALER, WHO HAD THE MACHINE AND WAS MORE THAN WILL TO TAKE MY $150.00. HE DID NOT PERFORM THE OASIS CHANGE THOUGH. ALL WAS GOOD, AND THE ESCAPE RAN GREAT. AT 58000, THE TRANSMISSION SHUDDER REAPPEARS. I TAKE IT BACK TO DEALER ONE, WHO INFORMS ME THEY CANT SEE ANY PROBLEM. ONE WEEK LATER, I BRING IT BACK IN SAYING THAT IT IS MOST CERTAINLY THERE. I GET TO TAKE OUT THE TRANSMISSION EXPERT FOR A TEST DRIVE, AND RECREATE THE PROBLEM. HE SAYS YUP, THATS THE TORQUE CONVERTER PROBLEM. ALL THE CARS WE MAKE WITH THAT TRANSMISSION HAVE THAT PROBLEM AT SOME POINT OR ANOTHER. AS HE EXPLAINED IT BASICALLY WATER IS ATTRACTED TO THE PLATE IN THE TORQUE CONVERTER, AND ANY MOISTURE IN THE SYSTEM CAUSES IT TO SHUDDER. I ASK THE LOGICAL QUESTION OF WHAT SHOULD I DO ABOUT IT. HIS RESPONSE IS THAT HE WOULD RATHER CUT OFF HIS TWO ARMS THAN REPLACE THE TORQUE CONVERTER. 12 HOURS OF LABOR ON TOP OF THE ~$300 PART. HE SUGGESTS I GET IT FLUSHED AGAIN AND SEE IF THAT HELPS. BACK TO MAZDA&. I HAVE THE FLUSH DONE AT MAZDA LAST WEEK AND THEY ASK ABOUT THE TSB OASIS UPDATE. I SAID THAT IT WASNT DONE, AND THEY PERFORM THE UPDATE AND FLUSH THE ESCAPE. MY ESCAPE NOW RUNS WORSE THAN IT DID BEFORE, AND THE SHUDDER HAPPENS WHEN BOTH LOCKING AND UNLOCKING THE TORQUE CONVERTER. IT ACTUALLY SHAKES THE CHANGE IN MY CUPHOLDERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059645February 23, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING VEHICLE STALLED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT A SENSOR NEEDED TO BE REPLACED. MECHANIC REPLACED THE SENSOR, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055224February 19, 2004
VEHICLE SPEED CONTROL
THE GAS PEDAL BECAME STUCK, WHICH EFFECTED THE SPEED CONTROL CABLE . THERE WAS A RECALL FOR THIS YEAR, MAKE AND MODEL, HOWEVER THE VEHICLE'S VIN WAS NOT INCLUDED. *JB THE DEALER REPLACED THE THROTTLE BODY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055443February 19, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED ABOUT PREMATURE WEAR OF BRAKE ROTORS. *AK THE CONSUMER STATED THE ROTORS NEEDED TO BE REPLACED, THE BRAKES GAVE OFF EXCESSIVE BRAKE DUST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058316February 17, 2004
ENGINE AND ENGINE COOLING:ENGINE
FORD ESCAPE 2001.. VEHICLE STALLED SITTING AT A TRAFFIC LIGHT. NO WARNING.. FORD TELLS ME THIS PROBLEM HAPPENS WITH FORD WINDSTAR, ESCAPES,TRIBUTE.. FORD WILL NOT COVER REPAIRS AFTER 36000 MILES, EVEN WITH THE BEST EXTENDED WARRANTY FORD HAS TO OFFER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058169February 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT ROTORS ON MY 2001 FORD ESCAPE XLS 4-WD HAVE WORN DOWN VERY QUICKLY. THE ROTORS MUST BE MADE OUT OF SOME SORT OF SOFT METAL BECAUSE I HAVEN'T REPLACED MY BRAKE PADS YET AND MY ROTORS NEED TO BE REPLACED ALREADY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057949February 11, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER COMPLAINED ABOUT A BRAKE SYSTEM PROBLEM. CONSUMER HAD TO REPLACE THE BRAKES, ROTORS, AND TIE RODS EVERY 10,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057789February 10, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 35 MPH ENGINE UNEXPECTEDLY SHUT DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057862February 10, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE BUT WAS UNABLE TO DO SO. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056575February 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 FORD ESCAPE HAS A CD4E TRANSMISSION WHICH HAS A LONG HISTORY OF PROBLEMS. IT BURNED UP AT 60,000 MILES WHICH IS CONSISTENT WITH MANY OTHER COMPLAINTS THAT I HAVE SEEN WITH REGARDS TO THAT MODEL. ONE WEB SITE REGISTERS 25,000 COMPLAINTS ABOUT THAT TRANSMISSION. THE PROBLEM SEEMS TO BE CONSISTENT ACROSS THE BOARD, THAT THE TRANSMISSIONS ARE NOT KEPT COOL ENOUGH AND THE MAIN SHAFT RUPTURES. THE TIME TABLE IS ALSO CONSISTENT. FORD TALKS TO ME AS IF THEY HAVE NEVER HEARD OF THE PROBLEM BEFORE. HOW CAN THEY REPLACE 25,000 OF THE SAME THING AND HAVE NEVER HEARD OF IT UNTIL I MENTION IT TO THEM? THE COST TO ME IS $3,031.00. THIS IS FAR LESS THAN THE IMPLIED LIFE OF THE PART, IN MY OPINION, AND THOSE OF EVERY TRANSMISSION PERSON I HAVE TALKED TO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056576February 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2001 ESCAPE XLS WITH V6, AUTO AND 4 WD. HAVE 29K MILES ON IT. MY TRANSMISSION IS COMPLETELY RUINED BECAUSE OF AN INTERNAL FAILURE WHICH BURNT OFF ALL THE TRANSMISSION FLUID. THIS TRANSMISSION (CD-4E) SEEMS TO HAVE A HISTORY OF PROBLEMS IN VARIOUS FORD AND MAZDA VEHICLES. IT IS RIDICULOUS THAT SOMETHING LIKE THIS IS HAPPENING FREQUENTLY. I WOULD LIKE SOMEBODY TO LOOK INTO THIS TRANSMISSION AND THE VARIOUS PROBLEMS IT HAS CREATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056355February 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
O/D LIGHT FLASHES, TRANSMISSION WILL NOT ENGAGE IN D, SOMETIMES IN 2 OR 1. REVERSE WORKS FINE. IF CAR MOVES STARTING IN 2ND GEAR, THEN IT CAN BE SHIFTED TO D AND ALL GEARS WORK NORMALLY, EVEN IF RESTARTING FROM A FULL STOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056245January 31, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES, SUSPENSION:FRONT, ENGINE AND ENGINE COOLING, VISIBILITY:GLASS, SIDE/REAR
MAINTENANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055947January 28, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ENGINE LIGHT STAYED ON. A FOUL SMELL SEEPED THROUGH THE VENTILATION. AS A RESULT CONSUMER VOMITED, AND FELT LIGHT HEADED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055862January 27, 2004
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED SIX TIMES WITHIN THE LAST 45,000 MILES. THE DEALER REPLACED THE PFE SENSOR, COOLANT, INSTRUMENT CLUSTER, THE IGNITION SWITCH, THE FRONT CRANK SEAL AND THE DPFE SENSOR. AFTER ALL THE REPAIRS THE VEHICLE CONTINUED TO STALL. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054790January 24, 2004
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT, ELECTRICAL SYSTEM
AUTO STALLED WHILE GOING 30 MPH ON A SLIGHT INCLINE. AUTO LOST ALL POWER STEERING AND ELECTRICAL. IT WAS LUCKY THAT NO ONE WAS AROUND (EARLY MORNING). WE HAD TO COAST TO SIDE, AND BECAUSE WE DIDN'T HAVE POWER STEERING I HIT THE CURB PRETTY HARD. ON THE WAY HOME IT DID THE SAME THING AT ABOUT 40 MPH. WILL TAKE THIS TO MARKEL FORD IN OMAHA, NE FOR FIX. WE HAVE 44,000 MILES, AND IF FORD CANNOT GET THIS FIXED IT WILL BE TIME TO SELL. THIS WILL BE MY FIRST AND LAST FORD, IF I HAVE TO PAY FOR THIS FIX. NOW I KNOW WHY MY FATHER TOLD ME TO BUY A TOYOTA. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10057323January 21, 2004
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER HAD PROBLEMS WITH THE VEHICLE STALLING FOUR TIMES SINCE PURCHASE. *PH THE VEHICLE WOULD START BACK UP, BUT WAS DANGEROUS. FORD REPLACED A COUPLE PARTS THAT SHOULD HAVE TAKEN CARE OF THE PROBLEM BUT IT DIDN'T. THE PROBLEM OCCURRED AGAIN BUT THE VEHICLE WAS OUT OF WARRANTY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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