Ford Escape Complaints (2004)

499 consumer complaints on file.

#10176640December 20, 2006
ELECTRICAL SYSTEM
TL* - THE CONTACT STATED THAT HIS FORD ESCAPES JUST STALLS WHILE DRIVING, THERE ARE NO WARNINGS SIGNS. THE VEHICLE WILL JUST STOP IN THE MIDDLE OF THE ROAD. THIS HAPPENS AT ANY SPEED. THE VEHICLE WILL START BACK UP RIGHT AWAY. THIS STARTED HAPPENING DURING THE WEEK SECOND WEEK OF NOVEMBER 2006. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIRS ON 12/9/06 AND THE DEALER COULD NOT FIND ANYTHING WRONG WITH. THE NEXT DAY THE VEHICLE STALLED AGAIN. THE CONSUMER TOOK THE VEHICLE BACK IN AND THE DEALER CHANGED THE AIR CONTROL VALVE, AND THE CRANK SHAFT TIMING SENSOR. THE DEALER ALSO TOLD CONTACT THAT THEY HAD CONTAMINATED FUEL AND REPLACED THE FUEL PUMP AND FILTER. THE STALLING OCCURS TWO OR THREE TIMES A DAY. THE VEHICLE IS CURRENTLY AT THE DEALER AGAIN FOR REPAIRS FOR THE SAME ISSUE. THE CONTACT HAS THE REPAIR ORDER, NO INJURIES HAVE OCCURRED DUE TO THIS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170581October 11, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
2004 FORD ESCAPE REAR DEFOGGER WAS ON AND THE REAR WINDOW EXPLODED THROWING GLASS EVERYWHERE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165931August 18, 2006
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I PURCHASED A 2004 ESCAPE ON MAY 13, 2004 WITH THE STANDARD 3-YEAR/ 36,000 MILES COVERAGE. ON THE JUNE 11, 2006 THE CD PLAYER STARTED GRINDING. IT GAVE ME A NON-DESCRIPT ERROR MESSAGE AND WHEN I TRIED TO EJECT THE CD IT WOULD NOT COMPLY. I WOULD ESTIMATE MY MILEAGE AT ABOUT 42,000 MILES. I CONTACTED MY LOCAL FORD DEALER WHO STATED THAT SINCE MY MILEAGE WAS OVER 36,000 MY CAR WAS NO LONGER UNDER WARRANTY AND THAT THEY COULD NOT ASSIST ME, UNLESS I CHOSE TO PURCHASE A NEW CD PLAYER. IT NO LONGER WORKS. I HAVE FILED COMPLAINTS WITH THE BBB AND MICHIGAN ATTORNEY GENERAL OFFICE TO RESOLVE THE MATTER. SIMILAR PROBLEMS EXIST IN 2005 MODELS AND THE TECHNICAL SERVICE BULLETINS INDICATES TO REPLACE IT ONLY IF THE CAR IS UNDER WARRANTY, TELLING ME FORD HAS A DEFECTIVE PART AND IS HEDGING ITS BET THAT SOME PEOPLE WON'T FIGURE IT OUT BEFORE THE END OF THE WARRANTY PERIOD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165007August 9, 2006
VEHICLE SPEED CONTROL:CABLES
DT*: THE CONTACT STATED THE VEHICLE ACCELERATOR FAILED TO DEACTIVATE WHEN PRESSURE WAS RELEASED FROM THE PEDAL, WHILE PASSING ANOTHER VEHICLE AT 40 MPH. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, BROKE TO A STOP AND TURNED THE ENGINE OFF. THE VEHICLE WAS DRIVEN TO A SERVICE DEALER AND INSPECTED FOR THE FAILURE. THE VEHICLE SPEED CONTROL, CABLE ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. UPDATED 08/25/06. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164205August 2, 2006
VEHICLE SPEED CONTROL:CABLES
DT*: THE CONTACT STATED WHILE DRIVING ON THE INTERSTATE AT 50 MPH ON SMOOTH DRY PAVEMENT, THE VEHICLE HAD SUDDEN ACCELERATION. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. THE DEALERSHIP DETERMINED THE ACCELERATOR CABLE FRACTURED AND WRAPPED ITSELF AROUND THE HOUSING, WHICH CAUSED THE SUDDEN ACCELERATION. THERE WAS AN NHTSA RECALL, # 04V574000, REGARDING THE VEHICLE SPEED CONTROL: CABLES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 9/15/2006 - THE CONSUMER HAS THE OLD PARTS IN HIS POSSESSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163674July 14, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
2004 FORD ESCAPE, CONSUMER WOULD LIKE REIMBURSEMENT FOR THE CATALYTIC CONVERTER. *KB FRONT AND REAR CATALYTIC CONVERTERS PLUGGED. THE DEALER REPLACED BOTH. THE EGR VALVE HAD A HOLE IN IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161984July 10, 2006
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, AIR BAGS
THE AIRBAG LIGHT ON THE DASH BOARD FLASHES AS IT'S SUPPOSED TO AND THEN REMAINS ILLUMINATED. AFTER HAVING THE CAR INTO THE SHOP THEY INFORMED ME THAT IT'S A PROBLEM WITH THE CIRCUIT AND WOULD COST AN ADDITIONAL $100 JUST TO MOVE FORWARD AND MAY COST MORE. AFTER RESEARCHING THE ISSUE IT APPEARS THAT SEVERAL PEOPLE HAVE THIS PROBLEM WITH THEIR ESCAPES AND IT FAILS AFTER BEING FIXED REPEATEDLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159048June 5, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING ON A HIGHWAY AT 70 MPH THE CRUISE CONTROL WOULD NOT DEACTIVATE. DEPRESSING THE BRAKE PEDAL DID NOT SLOW THE VEHICLE OR TURNING OFF THE CRUISE CONTROL. TO STOP THE VEHICLE, IT WAS PLACED IN NEUTRAL AND PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO THE SERVICE DEALER WHERE THEY DETERMINED THE CABLES WERE DEFECTIVE. THE CRUISE CONTROL CABLE WAS DISCONNECTED UNTIL THE ORDERED PARTS ARE RECEIVED BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158222May 24, 2006
VEHICLE SPEED CONTROL:CABLES
DT*: THE CONTACT STATED WHILE ENTERING THE VEHICLE, IT WAS NOTICED THE THROTTLE CABLE WAS IN THE FLOOR BOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE THROTTLE CABLE WAS REPLACED. A NHTSA RECALL, #04V574000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE CABLES HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155295April 13, 2006
VEHICLE SPEED CONTROL
I WAS DRIVING TO WORK ON THE HIGHWAY AND ALL OF THE SUDDEN MY 2004 FORD ESCAPE BEGAN TO ACCELERATE EVEN WITH MY FOOT OFF THE GAS PEDAL AND THE FLOOR MAT WAS NOT STUCK AGAINST PEDAL. CAR CONTINUED TO DO SO. BROUGHT TO DEALER, THEY SAID IT WAS THE ACCELERATOR CABLE BRACKET BROKE CAUSING THE THROTTLE TO STICK OPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154854April 7, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE STALLED. IT WAS PULLED OFF THE ROAD WITHOUT INCIDENT AND TOWED TO THE DEALER. THE FUEL PUMP AND FILTER WERE REPLACED. THREE DAYS LATER THE VEHICLE STALLED AGAIN WHILE BEING DRIVEN 35 MPH. THE VEHICLE RESTARTED AND WAS DRIVEN TO THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149163January 31, 2006
AIR BAGS
(1) NORMAL DRIVING TO WORK & SCHOOL. (2) WHILE DRIVING ON FREEWAY TO WORK APPROX 70 MPH, AIRBAG WARNING LIGHT CAME ON FOR 3RD TIME. (3) RETURNED VEHICLE BACK TO DEALER WITH FOLLOWING RESULTS: PERFORM SELF TEST ON RCM MODULE KOEO B1881. PINPOINT TEST FOUND HIGH RESISTANCE ON PASSENGER SIDE PRETENSIONER. REMOVE BOTH FROM SEAT & REPLACED PRETENSIONER CONNECTORS PER TSB 05-17-11. CLEARED CODE & RETEST OK AFTER REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148879January 27, 2006
AIR BAGS
(1) I DRIVE APPROXIMATELY 60 MILES PER DAY. VEHICLE IS USED PRIMARILY FOR DRIVING TO WORK AND TRANSPORTING CHILDREN TO SCHOOL & ACTIVITIES. (2) ON 12/6/05, I RETURNED VEHICLE TO DEALERSHIP FOR 2ND TIME DUE TO AIR BAG WARNING LIGHT ILLUMINATING. (3) PER DEALER DESCRIPTION: PERFORMED SELF TEST ON RCM MODULE KOEO B1998. PINPOINT TEST FOUND HIGH RESISTANCE IN SIDE AIR BAG HARNESS. REPLACED CONNECTOR UNDER PASSENGER SEAT PER TSB 04-26-12. CLEARED CODE & RETEST OKAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148442January 24, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE FAILURE, EXCESSIVE PREMATURE WEAR OF THE BRAKE ROTORS. VEHICLE SERVICED BY TREBOUR FORD EVERY 5,000 MILES ACCORDING TO SERVICE SCHEDULE. AT THIS VISIT, INFORMED THAT BRAKE PADS WERE CLOSE TO NEEDING REPLACEMENT. THIS IS NORMAL AND UNDERSTANDABLE. HOWEVER, WAS ALSO INFORMED THAT THE BRAKE ROTORS WERE BEYOND THE POINT OF BEING USED FURTHER. THEY WERE WORN SO BADLY THAT THEY COULD NOT BE MACHINED EVEN ONCE. MY EXPERIENCE IS THAT BRAKE ROTORS WHEN PROPERLY MAINTAINED SHOULD LAST THE LIFE OF THE VEHICLE. THIS VEHICLE HAS BEEN MAINTAINED PROPERLY AND HAS 34,917 MILES WHICH HAS BEEN PRIMARILY HIGHWAY USAGE. THE NEED FOR BRAKE ROTOR REPLACEMENT AT THIS POINT WAS DUE TO DEFECTIVE EQUIPMENT INSTALLED AT TIME OF PRODUCTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145340November 29, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
2004 FORD ESCAPE HOOD FLEW OPEN WHILE DRIVING AT 55 MPH. *TS ***NO ANSWER REQUIRED*** THE VEHICLE'S WARRANTY HAD EXPIRED TWO WEEKS PRIOR TO THIS INCIDENT THEREFORE THE DEALER WOULD NOT COVER THE REPAIRS. THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP FOR REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143605November 24, 2005
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
1. I AM COMPLAINING ABOUT MY BACK UP ALARM SENSORS. I HAVE HAD ABOUT 5 INCIDENTS IN WHICH I HAVE RECEIVED FALSE POSITIVES WHEN NOTHING IS BEHIND ME. AT WORK WHILE BACKING OUT, THE SYSTEM WILL SOUND AND GO CRAZY. 2. I HAVE NOT HAD ANY ACCIDENTS WITH THIS MALFUNCTION TO DATE. I JUST DO NOT TRUST THE PRODUCT THAT WAS PURCHASED WITH MY CAR 3. I TOOK MY CAR TO MOSSY FORD IN SAN DIEGO ON OCTOBER 18, 2005. MADE THE COMPLAINT AND THEY SAID THAT EVERYTHING CHECKED OUT GOOD. I HAVE NOTICED ONE THING IN COMMON WITH ALL FIVE OF MY INCIDENTS, I HAVE BEEN AROUND NEXTEL CELLULAR PHONE TOWERS. IN MY WORK PARKING LOT WE HAVE A NEXTEL CELL TOWER AND THIS IS WHERE THE SYSTEM SEEM TO BE UNRELIABLE. ALSO AT A PLACE OF BUSINESS THAT I FREQUENT THERE IS A CELL SITE DOWN THE STREET. I DID SEE A TECHNICAL SERVICE BULLETINS ON YOUR WEB SITE WITH THIS TYPE OF COMPLAINT. IT IS SERVICE BULLETIN NUM : 04262 DATE OF BULLETIN: MAR 07, 2005 NHTSA ITEM NUMBER: 10014671.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142454November 11, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE HOOD ON OUR 2004 FORD ESCAPE WITH 36,758 MILES ON IT UNLATCHED AND FLEW UP AGAINST THE WINDSHIELD ON OCT 25, 2005 WHILE DRIVING HOME FROM A SOCCER GAME. THE HOOD HAD NOT BEEN OPENED IN A COUPLE OF WEEKS, AND THERE WAS NO RATTLING OR OTHER SIGNS THAT THE HOOD LATCH HAD BEEN POPPED FROM THE INSIDE. THE CAR IS DRIVEN DAILY TO WORK. THERE WAS NO ACCIDENT OR INJURIES, JUST DAMAGE TO THE HOOD, WHICH WAS REPLACED BY A BODY SHOP FOR $695.02 (THE LATCH WAS ALSO REPLACED). IT TOOK TWO WEEKS TO REPAIR DUE TO THE HOOD BEING ON BACKORDER FROM FORD. THE VEHICLE WAS NOT DRIVEN FOR THIS TWO WEEK PERIOD. PICTURES WERE TAKEN OF THE DAMAGED HOOD, AND THE OLD LATCH IS IN OUR POSSESSION. A LETTER IS BEING SENT TO FORD, WITH A CC. GOING TO NHTSA AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140340October 20, 2005
SERVICE BRAKES, HYDRAULIC
BRAKES SCREECH, SQUEAL, AND FEEL JERKY. ALSO WHEN I PUT THE VEHICLE IN PARK, THE VEHICLE ROLLS FORWARD A DISTANCE OF FOUR (4) TO SIX (6) INCHES. MY BOYFRIEND, JODY, IS AN ATTORNEY. HE SAYS THAT ON OCCASION WHEN HE HAS DRIVEN THE VEHICLE, IT ROLLED FORWARD AFTER HE PUT IT IN PARK, AND TOUCHED THE VEHICLE IN FRONT OF MY VEHICLE IN THE PARKING LOT. HE ALSO REPORTED THAT MY VEHICLE ROLLED FORWARD FOUR (4) TO SIX (6) INCHES IN THE WAL-MART PARKING LOT, WHICH RESULTED IN THE FRONT END BEING BURIED UP AGAINST A HEDGE OF TALL THICKLY WOVEN (WEAVED[?] BUSHY LIMBS WHICH SCRAPED AND SCRATCHED MY FRONT END. ANYWAY, THE PAINT IS NOW SCRATCHED AND PEELING ON THE LOWER PART OF THE FRONT END, WHERE THE "CLADDING" IS PAINTED, AND THE LEADING EDGE OF THE METAL HOOD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140136October 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
CAME OUT OF PARK WHILE I WAS PUMPING GAS AND ROLLED INTO THE STORE . ( ABOUT 35 FEET ). *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10141025October 14, 2005
ELECTRICAL SYSTEM
CONSUMER 2004 FORD ESCAPE STALLED AT SLOW SPEEDS, ESPECIALLY WHEN TURNING THE STEERING WHEEL. *TS THE CONSUMER WAS AWARDED A REPURCHASE OF HER 2004 FORD ESCAPE AFTER ARBITRATION DUE TO THE STALLING PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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