Ford Escape Complaints (2003)

558 consumer complaints on file.

#10423811September 5, 2011
STRUCTURE:BODY
PAINT OF FORD ESCAPE 2003 PEELING ON THE FRONT. THERE ARE TWO LARGE SPOTS ABOUT 1 SQUARE FOOT EACH. I HAVE CALLED FORD IN GREENVILLE, SC FEW TIMES BUT TO NO AVAIL. THIS PROBLEM STARTED ABOUT 4 YEARS AGO WITH TWO 3/8 OF AN INCH SIZE FLAKES. THE SUV HAS BEEN GARAGED AND HAS BEEN TAKEN GOOD CARE OF HOWEVER NOW THE PAINT IS FLAKING WITH SECTIONS AT A TIME. I HAVE RESEARCHED AND HAVE SEEN THE EXACT SAME MODEL WITH THE SAME PROBLEM. AT ONE POINT I HAVE ATTEMPTED TO ENTER ANOTHER FORD ESCAPE ASSUMING IT WAS MY CAR BECAUSE OF THE SIMILARITY WITH THE PAINT. THERE ARE SEVERAL DISCUSSIONS ABOUT THIS PROBLEM: HTTP://WWW.EDMUNDS.COM/FORD/ESCAPE/2003/CONSUMER-DISCUSSIONS.HTML MY CONCERN IS THAT FORD HAS FAILED TO REMEDIATE THIS ISSUE WITH ITS ACTIVE CUSTOMER BASE AND I BELIEVE IT SHOULD BE NOTED AS GROSS NEGLIGENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421657August 26, 2011
SERVICE BRAKES, HYDRAULIC
ABS LIGHT ON 2003 FORD ESCAPE KEEPS COMING ON....WAS NEVER NOTIFIED BY FORD ABOUT A RECALL ON THIS...ALSO HAVE HAD TO REPLACE AN ENGINE IN IT ONLY HAD IT FOR 37,000 MILES WHEN I HAD TO REPLACE THE ENGINE....FORD DOES NOT NOTIFY CUSTOMERS OF POTENTIAL PROBLEMS WITH THIS VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421357August 24, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE CONTROL UNIT MODULE WAS CORRODED. THE CONTACT WAS ALSO INFORMED BY THE DEALER AND MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRUALIC:ANTILOCK:CONTROL UNIT/MODULE). THE FAILURE AND CURRENT MILEAGES WERE 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419622August 16, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR THIRTY MINUTES WHEN SMOKE STARTED TO EMIT FROM THE ENGINE. THE HOOD WAS THEN RAISED AND FLAMES WERE ALSO COMING FROM THE ENGINE. THE FIRE DEPARTMENT REPORTED TO THE SCENE, BUT THE CONTACT EXTINGUISHED THE FIRE HIMSELF. THE FIRE DEPARTMENT FILED A REPORT WHICH WAS AVAILABLE IF NEEDED. NO INJURIES WERE REPORTED AND THE ORIGIN OF THE FIRE WAS LOCATED AT THE ANTI LOCK BRAKE CONTROL BOX. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WOULD INSPECT THE VEHICLE AND REPORT THEIR FINDINGS TO THE CONTACT. NEITHER THE MANUFACTURER, NOR INSURANCE COMPANY WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10418636August 12, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE OPENING THE REAR LIFTGATE AND RETRIEVING AN ITEM FROM THE BACK SEAT, THE LIFT GATE SEPARATED FROM THE VEHICLE AND STRUCK THE CONTACT ON THE HEAD. THE CONTACT WAS NOT INJURED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE AND MADE THE CONTACT AWARE OF THE NHTSA CAMPAIGN ID NUMBER: 04V602000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) RECALL, BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,995 AND THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417977August 8, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. IMMEDIATELY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DETECTED THAT BOTH FUEL TANK STRAPS WERE CORRODED. ONE OF THE STRAPS WAS COMPLETELY DETACHED FROM THE FUEL TANK AND THE SECOND STRAP WAS PARTIALLY ATTACHED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 09/27/11 *BF UPDATED 11/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416933August 3, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
FIRE EMERGING FROM HYDRAULIC ANTI-LOCK CONTROL UNIT THE SUBJECT TO FORD RECALL # 07S51 AFTER RECALL WORK WAS COMPLETED, *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10416540August 1, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THE VEHICLE STARTED HESITATING AND SPUTTERING PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO CHANGED WAS THE SPARK PLUGS AND THE COILS WERE REPLACED PRIOR TO THE CATALYTIC CONVERTER FAILING. THE CATALYTIC CONVERTER FAILURE RUINED THE ENGINE. THE FAILURE MILEAGE WAS 141,000 AND THE CURRENT MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413273July 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE OCCURRED APPROXIMATELY SEVEN DIFFERENT TIMES INTERMITTENTLY. THE MECHANIC STATED ALSO THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411728July 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 FORD ESCAPE HAS ALL THE SYMPTOMS OF THE RECALL NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) BUT DOSE NOT HAVE ONE OF THE VINS THAT FALL INTO THE LIST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411675July 10, 2011
SERVICE BRAKES, HYDRAULIC
2008 FORD RECALLED MY 2003 ESCAPE FOR ABS MODULE CONNECTOR. I HAD IT REPAIRED. MY ESCAPE HAS BEGAN TO "GRAB" WHEN I APPLY BRAKES. NEW ROTORS & PADS DID NOT HELP. WHILE ONLINE TO CARCOMPLAINTS.COM, I SAW ANOTHER RECALL FOR ABS MODULE CONNECTION FOR 2003 FORD ESCAPE HAS BEEN REOPENED.(JAN 2010) BUT I WAS NOT NOTIFIED. I HAVE HAD TROUBLE WITH BRAKES ON THIS VEHICLE FOR THE PAST 4 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400859May 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON AN EXPRESSWAY, MY CAR SUDDENLY WOULD NOT ENGAGE AND I HAD TO COAST OFF THE EXIT RAMP, GETTING STUCK AT THE TOP OF THE RAMP. THE CAR WOULD NOT GO INTO GEAR, AND I HAD TO BE PUSHED OFF THE RAMP AND INTO A PARKING LOT. THIS WAS AT 5PM ON A WEEKDAY, AND HAD SOMEONE NOT COME TO HELP ME PUSH THE CAR OUT OF THE WAY, IT COULD HAVE BEEN A MAJOR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395980April 15, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A FORD 2003 ESCAPE 6 CYL. BOUGHT IN MAY OF 2004 NEW - 76 MILES ON IT TEST DRIVEN FROM A DEALER IN SCHULENBURG, TX - THE CHECK ENGINE LIGHT CAME ON - THE PCM COMPUTER WENT OUT AND BLEW A SPARK PLUG ON 1/16/2011 - I HAD TO REPLACE THE PCM (WHICH I WAS TOLD SHOULD HAVE BEEN A RECALL ON THE 2003 FORD ESCAPE) SINCE THIS SHOULD NEVER GO OUT ON THE CAR. THE MILEAGE WAS ONLY 43,625 ON 1/16/2011 WHEN THIS HAPPENED. I HAVE THE CAR FOR 7-8 YRS. NOW. I HAD TO REPLACE THE PCM WITH A REMANUFACTURED (SINCE IT WOULD COST WAY MORE FOR A NEW ONE) PCM - ELECTRONIC IGNITION COSTING ME JUST OVER $2,100. AGAIN, THIS PART WAS INTENDED TO NEVER GO OUT FOR THE LIFE OF THE CAR, PERIOD. THIS SHOULD HAVE BEEN A RECALL ON FORD MOTOR COMPANIES PART - AND I WAS TOLD TO COMPLAIN AND RECORD THIS TO NHTSA AS OTHERS HAVE, AND IF ENOUGH DO, THEY WOULD HAVE TO RECALL. I AM NOT SURE IF I AM IN THE RIGHT PLACE TO PLACE THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394084April 3, 2011
SERVICE BRAKES, HYDRAULIC
FRONT BRAKES AND ROTORS SHOT AT 50 THOUSAND MILES AND WERE REPLACED, REAR BRAKES SHOWED VERY LITTLE WEAR, 100,000 MILES AND ROTOR AND BRAKE WEAR ARE AGAIN EXCESSIVE AND NEED REPLACEMENT SOON, REAR BRAKES STILL OK AND ARE THE ORIGINALS. THE BRAKES ON THIS VEHICLE ALWAYS HAVE SEEMED INADEQUATE, AS IF THE REAR BRAKES DO NOT SELF ADJUST THEY WERE CHECKED AND CLEANED AND DETERMINED TO BE WORKING OK. I DO PERFORM THE REVERSE AND BRAKE TECHNIQUE TO ADJUST THEM. BOTTOM LINE "THE REAR BRAKES DO NOT SELF ADJUST AND BRAKING IS WHOLLY ON THE FRONT BRAKES PREMATURELY WEARING OUT ROTORS AND PADS!" *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386116March 1, 2011
VEHICLE SPEED CONTROL
I PARKED MY CAR IN MY GARAGE (AS I ALWAYS DO, MY CAR IS GARAGE KEPT)AFTER RETURNING HOME FROM A SPORTING EVENT AT A LOCAL ARENA. I WAS IN MY HOME FOR APPROXIMATELY 10-15 MINUTES, MY DOG STARTED ACTING FUNNY, THEN THE SMOKE ALARM WENT OFF IN THE HOUSE. I WENT TO CHECK IT, SAW SMOKE COMING IN MY KITCHEN FROM THE TOP OF THE DOOR TO THE GARAGE. MY HUSBAND OPENED THE DOOR TO FIND FIRE COMING OUT FROM UNDERNEATH THE DRIVER'S SIDE FENDER OF MY 2003 FORD ESCAPE XLT. HE GRABBED THE FIRE EXTINGUISHER LOCATED JUST OUTSIDE THE KITCHEN IN THE GARAGE AND PROCEEDED TO ATTEMPT TO PUT OUT THE FIRE. THE FIRE EXTINGUISHER DID NOTHING TO HELP PUT OUT THE FIRE AND IT JUST STARTED TO GET BIGGER. I CALLED 911 AND WAS ADVISED TO EXIT THE HOME. WE WENT OUTSIDE GRABBED GARDEN HOSES TO CONTINUE TO PUT OUT OR CONTAIN THE FIRE BUT IT KEPT GROWING. THE FIRE DEPARTMENT ARRIVED AND ATTEMPTED TO PUT OUT THE FIRE. MY ENTIRE GARAGE WENT UP IN FLAMES AND WAS COMPLETELY DESTROYED, MY KITCHEN IS COMPLETELY BURNED AS WELL. MY ENTIRE HOUSE IS COMPLETELY DESTROYED FROM HEAT AND SMOKE DAMAGE. THE HOUSE AND ALL IT'S CONTENTS ARE CONSIDERED UNUSABLE AND WE HAVE LOST EVERYTHING. THE FIRE INVESTIGATOR CONFIRMED THE ORIGIN OF THE FIRE WAS THE DRIVERS SIDE OF THE VEHICLE, BUT GAVE NO INDICATION AS TO WHAT EXACT PART. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10384510February 25, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE TRUNK LATCH WOULD SPORADICALLY OPEN INDEPENDENTLY. IN WARMER TEMPERATURES, THE TRUNK WOULD NOT OPEN AT ALL. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS NOT ON RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385068February 24, 2011
SERVICE BRAKES, HYDRAULIC
SUDDEN FAILURE OF ABS SYSTEM. ABS LIGHT NOT OPERATING ON DASHBOARD INDICATOR PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383364February 20, 2011
AIR BAGS, SEAT BELTS
WE HAVE A 2003 FORD ESCAPE THE AIRBAG LIGHT HAS CAME ON AND WENT OFF SPORADICALLY IN THE PAST 3 YEARS BUT WENT OUT. THIS TIME IT HAS STAYED ON SO WE TOOK IT TO THE FORD DEALER AND THEY SAID THE SEAT BELT WIRING HARNESS ON BOTH THE FRONT SEATS WAS BAD AND IF THERE WAS AN ACCIDENT THE AIR BAG MIGHT NOT DEPLOY THE VEHICLE HAS NEVER BEEN IN WATER SO THERE IS NO REASON FOR THE WIRES TO BE BAD OTHER THEN THEY WHERE INADEQUATE TO BEGIN WITH. THEY SAID TO FIX IT THEY WOULD HAVE TO TAKE OUT THE SEATS PULL THE CARPET BACK AND REPLACE THE HARNESSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379444January 28, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THE THROTTLE BODY WOULD BECOME STUCK IN THE OPEN THROTTLE POSITION WHENEVER THE OUTSIDE TEMPERATURE WAS BELOW ZERO. THE CONTACTS PERSONAL MECHANIC ADVISED THAT THE FAILURE OCCURRED BECAUSE THE THROTTLE WAS FREEZING IN THE OPEN POSITION AND SEEMED TO BE A MANUFACTURING DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373601December 31, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2003 FORD ESCAPE RECALL - #07V156000 RECALL FOR SERVICE BRAKES, HYDRAULIC : ANTILOCK : CONTROL UNIT/MODULE I HAVE OWNED THIS VEHICLE SINCE AUGUST 2005. APPARENTLY IN 2007 THERE WAS A RECALL ON THIS BRAKE ISSUE. I WAS NEVER NOTIFIED, NOR DID ANY DEALER ATTEND TO THIS ISSUE DURING A ROUTINE SERVICE. I CONTACTED FORD SEPTEMBER 2010 WHEN MY ANTI LOCK LIGHT STARTED TO APPEAR ON MY DASH. FORD DID NOT LIST ME AS THE OWNER EVEN THOUGH I PURCHASED THIS VEHICLE THROUGH A REPUTABLE DEALER AND HAD MY INFO STORED ON THEIR OWNERS WEB PAGE, AND HAVE ALL BILL OF SALES INFO ON FILE. WHILE TALKING TO THE FORD CUSTOMER SERVICE PERSON IT WAS CLEAR THAT HE WAS EDITING THE RECORD TO SOMEHOW SHOW THAT I EITHER KNEW ABOUT THE RECALL OR THAT SOME DEALER INSPECTED THIS ISSUE AND FOUND NOTHING WRONG. WHEN I ASKED TO TALK TO A MANAGER, I WAS PUT ON HOLD FOR OVER 30 MINUTES AND FINALLY HUNG UP. I THEN SENT AN EMAIL COMPLAINING. FORD WROTE BACK THEY WILL DO NOTHING ABOUT THIS AS THE CAMPAIGN IS OVER. I NOW HAVE A VERY SERIOUS ANTI LOCK BRAKE ISSUE. THE ANTI LOCK MECHANISM HAS NOW FAILED. I WISH THE NHTSA TO HELP ME GET FORD TO FIX THIS ISSUE SINCE I OWNED THE VEHICLE SINCE 2005, THE RECALL WAS IN 2007, FORD NEVER TRIED TO CONTACT ME ON THIS RECALL, AND NO FORD DEALER EVER INSPECTED MY VEHICLE FOR THIS ISSUE. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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