Ford Edge Service Bulletins (2019)
203 manufacturer communications on file.
- March 1, 2019•Document ID: 10156560Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47844
- Date Added:
- April 3, 2019
- Manufacturer:
- LINCOLN
SummarySome 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus/Ranger vehicles with SYNC 3 may show a pop-up message every key cycle that states Network Connection Needed - To complete the system updates your vehicle should connect to a Wi-Fi network or through the FordPass/LincolnWay app. Until the update is completed, some features may not be available. Would you like to attempt to connect to a Wi-Fi network now? This message may occur, even if SYNC has been connected to a trusted Wi-Fi source. To temporarily remove the inconvenience of this pop-up message, advise the customer from SYNC to select Settings > Automatic Updates > System Wi-Fi and turn off System Wi-Fi, then turn off automatic system updates. Engineering is investigating, monitor OASIS for updates.
Associated Products (7)Associated Documents - February 22, 2019•Document ID: 10156887Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47824
- Date Added:
- April 8, 2019
- Manufacturer:
- FORD
SummarySome 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (87)2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford Fiesta2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer+ 67 moreAssociated Documents - February 22, 2019•Document ID: 10155575Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47824
- Date Added:
- April 1, 2019
- Manufacturer:
- FORD
SummarySome 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
Associated Products (130)2019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Fiesta2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC+ 110 moreAssociated Documents - February 21, 2019•Document ID: 10156884Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; SERVICE BRAKES
- Mfr Comm. #:
- SSM 47817
- Date Added:
- April 8, 2019
- Manufacturer:
- LINCOLN
SummarySome 2019 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control module (PCM). This concern may be due to an intermittent stuck open brake vacuum on demand valve causing an uncommanded high air flow intake manifold leak. Inspect the vacuum on demand valve (K2GC-2420-AD/K2GZ-2420-A). The Powertrain Controls and Emissions Diagnosis (PC/ED) Manual Pinpoint Test HG and Workshop Manual are being updated to include a diagnostic routine for the vacuum on demand valve and a procedure to remove and install the vacuum on demand valve. Engineering is investigating, monitor OASIS for updates.
Associated Products (2)Associated Documents - February 21, 2019•Document ID: 10156867Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB 19-2046
- Date Added:
- April 8, 2019
- Manufacturer:
- LINCOLN
SummarySome 2019 Edge/Nautilus vehicles equipped with a 2.0L EcoBoost engine, built on or before 23-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0128, P0217, P02EE, P02EF, P02F0, P02F1, P044C, P1285, P1299, and/or P2196 stored in the powertrain control module (PCM). This may be due to various settings in the PCM software. To resolve the condition, update the PCM software.
Associated Products (2)Associated Documents - February 21, 2019•Document ID: 10155572Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- SSM 47817
- Date Added:
- April 1, 2019
- Manufacturer:
- FORD
SummarySome 2019 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2282 stored in the powertrain control module (PCM). This concern may be due to an intermittent stuck open brake vacuum on demand valve causing an uncommanded high air flow intake manifold leak. Inspect the vacuum on demand valve (K2GC-2420-AD/K2GZ-2420-A). The Powertrain Controls and Emissions Diagnosis (PC/ED) Manual Pinpoint Test HG and Workshop Manual are being updated to include a diagnostic routine for the vacuum on demand valve and a procedure to remove and install the vacuum on demand valve. Engineering is investigating, monitor OASIS for updates.
Associated Products (2)Associated Documents - February 21, 2019•Document ID: 10155555Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 19-2046
- Date Added:
- April 1, 2019
- Manufacturer:
- FORD
SummarySome 2019 Edge/Nautilus vehicles equipped with a 2.0L EcoBoost engine, built on or before 23-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0128, P0217, P02EE, P02EF, P02F0, P02F1, P044C, P1285, P1299, and/or P2196 stored in the powertrain control module (PCM). This may be due to various settings in the PCM software. To resolve the condition, update the PCM software.
Associated Products (2)Associated Documents - February 19, 2019•Document ID: 10156883Service Bulletin/Repair InstructionsSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; SEATS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47814
- Date Added:
- April 8, 2019
- Manufacturer:
- LINCOLN
SummarySome 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.
Associated Products (19)2019 Ford Edge2019 Ford Explorer2019 Ford F-1502019 Ford Fusion2019 Ford Mustang2019 Lincoln MKX2019 Lincoln MKZ2018 Ford Explorer2018 Ford F-1502018 Ford Fusion2018 Ford Mustang2018 Lincoln MKX2018 Lincoln MKZ2017 Ford Explorer2017 Ford Fusion2017 Lincoln MKX2017 Lincoln MKZ2016 Ford Explorer2016 Lincoln MKXAssociated Documents - February 19, 2019•Document ID: 10155571Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 47814
- Date Added:
- April 1, 2019
- Manufacturer:
- FORD
SummarySome 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.
Associated Products (22)2019 Ford Edge2019 Ford Explorer2019 Ford F-1502019 Ford Fusion2019 Ford Mustang2019 Lincoln MKX2019 Lincoln MKZ2019 Lincoln Nautilus2019 Lincoln Navigator2018 Ford Explorer2018 Ford F-1502018 Ford Fusion2018 Ford Mustang2018 Lincoln MKX2018 Lincoln MKZ2018 Lincoln Navigator2017 Ford Explorer2017 Ford Fusion2017 Lincoln MKX2017 Lincoln MKZ+ 2 moreAssociated Documents - February 18, 2019•Document ID: 10156881Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS
- Mfr Comm. #:
- SSM 47810
- Date Added:
- April 8, 2019
- Manufacturer:
- FORD
SummarySome 2019 Edge Equipped With Adaptive Headlamps (High Series lamp - Titanium (301A) and ST (401A)) may be reported that the front headlamp lights are not bending while the vehicle is moving through a curve at speeds above 5 kph (3 mph), or that the system check outlined in the owner guide for this feature indicates the feature is not working correctly. Engineering is aware of this issue and is working on a repair solution. The headlamps will continue to function to fully meet all applicable lighting requirements. Do not attempt any diagnosis or repairs for this issue. Continue to monitor OASIS for updates.
Associated Products (1)Associated Documents - February 18, 2019•Document ID: 10155569Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SSM 47810
- Date Added:
- April 1, 2019
- Manufacturer:
- FORD
SummarySome 2019 Edge Equipped With Adaptive Headlamps (High Series lamp - Titanium (301A) and ST (401A)) may be reported that the front headlamp lights are not bending while the vehicle is moving through a curve at speeds above 5 kph (3 mph), or that the system check outlined in the owner guide for this feature indicates the feature is not working correctly. Engineering is aware of this issue and is working on a repair solution. The headlamps will continue to function to fully meet all applicable lighting requirements. Do not attempt any diagnosis or repairs for this issue. Continue to monitor OASIS for updates.
Associated Products (1)Associated Documents - February 6, 2019•Document ID: 10156875Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47791
- Date Added:
- April 8, 2019
- Manufacturer:
- LINCOLN
SummarySome 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or wrench lamp with diagnostic trouble codes (DTCs) P0116, P0117, P0118, P0119, P0217, P0330, P1026, and/or P130D. This may be due to a engine coolant temperature (ECT) sensor connector which is not fully seated or damaged wiring between connectors C1064 and C1047 for F150 and C1016 and C1168 for Edge/MKX/Nautilus/Fusion/Continental vehicles. ECT sensors should not be replaced if damaged wiring is found at or near these connectors. For claiming, use causal part 12A699 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (20)2019 Ford Edge2019 Ford F-1502019 Ford Fusion2019 Lincoln Continental2019 Lincoln MKX2018 Ford Edge2018 Ford F-1502018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKX2017 Ford Edge2017 Ford F-1502017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKX2016 Ford Edge2016 Ford F-1502016 Lincoln MKX2015 Ford Edge2015 Ford F-150Associated Documents - February 6, 2019•Document ID: 10155563Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 47791
- Date Added:
- April 1, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or wrench lamp with diagnostic trouble codes (DTCs) P0116, P0117, P0118, P0119, P0217, P0330, P1026, and/or P130D. This may be due to a engine coolant temperature (ECT) sensor connector which is not fully seated or damaged wiring between connectors C1064 and C1047 for F150 and C1016 and C1168 for Edge/MKX/Nautilus/Fusion/Continental vehicles. ECT sensors should not be replaced if damaged wiring is found at or near these connectors. For claiming, use causal part 12A699 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (20)2019 Ford Edge2019 Ford F-1502019 Ford Fusion2019 Lincoln Continental2019 Lincoln MKX2018 Ford Edge2018 Ford F-1502018 Ford Fusion2018 Lincoln Continental2018 Lincoln MKX2017 Ford Edge2017 Ford F-1502017 Ford Fusion2017 Lincoln Continental2017 Lincoln MKX2016 Ford Edge2016 Ford F-1502016 Lincoln MKX2015 Ford Edge2015 Ford F-150Associated Documents - January 28, 2019•Document ID: 10153979Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47775
- Date Added:
- March 4, 2019
- Manufacturer:
- FORD
SummarySome 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus with SYNC 3 may show a pop-up message every key cycle that states Network Connection Needed - To complete the system updates your vehicle should connect to a Wi-Fi network or through the FordPass/LincolnWay app. Until the update is completed, some features may not be available. Would you like to attempt to connect to a Wi-Fi network now? This message may occur, even if SYNC has been connected to a trusted Wi-Fi source. To temporarily remove the inconvenience of this pop-up message, advise the customer from SYNC to select Settings > Automatic Updates > System Wi-Fi and turn off System Wi-Fi, then turn off automatic system updates. Engineering is investigating, monitor OASIS for updates
Associated Products (6)Associated Documents - January 17, 2019•Document ID: 10153969Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 47749
- Date Added:
- March 4, 2019
- Manufacturer:
- LINCOLN
SummarySome 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
Associated Products (142)2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKX2019 Lincoln MKZ2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge+ 122 moreAssociated Documents - January 11, 2019•Document ID: 10153926Service Bulletin/Repair InstructionsBACK OVER PREVENTION: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION
- Mfr Comm. #:
- SSM 47741
- Date Added:
- March 4, 2019
- Manufacturer:
- FORD
SummarySome 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or Nautilus with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. Some vehicles may experience inoperative infotainment applications such as Apple CarPlay. To eliminate these symptoms from occurring, it is recommended to disable the Wi-Fi in the settings menu by selecting Automatic updates. Shut off system WIFI and then disable automatic updates. If the vehicle is stuck in the rear camera state you can exit this state by shutting the vehicle off and powering the system down for at least three minutes. Engineering is investigating, monitor OASIS for updates.
Associated Products (7)Associated Documents - December 17, 2018•Document ID: 10153937Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- TSB 18-2378
- Date Added:
- March 4, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a fuel slosh noise primarily when the fuel tank is over 3/4 full and when driving at low speeds. This may be due to the fuel moving around in the fuel tank. Follow the Service Procedure steps to correct the condition.
Associated Products (9)Associated Documents - December 14, 2018•Document ID: 10153948Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47711
- Date Added:
- March 4, 2019
- Manufacturer:
- FORD
SummarySome 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.
Associated Products (95)2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT+ 75 moreAssociated Documents - December 12, 2018•Document ID: 10153946Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 47708
- Date Added:
- March 4, 2019
- Manufacturer:
- LINCOLN
SummarySome 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or MKX with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. To eliminate this symptom from occurring, it is recommended to disable the Wi-Fi in the settings menu by selecting Automatic updates. Shut off system WIFI and then disable automatic updates. If the vehicle is stuck in the rear camera state you can exit this state by shutting the vehicle off and powering the system down for at least three minutes. Engineering is investigating, monitor OASIS for updates.
Associated Products (7)Associated Documents - December 4, 2018•Document ID: 10153931Service Bulletin/Repair InstructionsSEATS; EQUIPMENT
- Mfr Comm. #:
- TSB 18-2361
- Date Added:
- March 4, 2019
- Manufacturer:
- LINCOLN
SummarySome 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.
Associated Products (80)2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford Fusion2019 Ford Mustang2019 Lincoln MKC2019 Lincoln MKX2019 Lincoln MKZ2019 Lincoln Nautilus2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-250+ 60 moreAssociated Documents