Fisker Ocean Complaints (2023)

883 consumer complaints on file.

#11642574February 13, 2025
ENGINE
In August 2024 the Fisker Automaker notified me in writing of the NHTSA Campaign #24V499 (Recall #TSB30032401), for the cabin Electric water pump malfunction that produced a motor's limp mode condition that resulted in sudden vehicle reduced speed, which created a hazardous condition. The Fisker notification clearly indicated that the pump was going to be replaced with the new improved model, at no cost and that the replacement process was going to take 45 minutes. The Fisker notification also advised that they were going to send the pump to their authorized service provider to schedule an appointment. I then scheduled the appointment with the Palmetto Fisker Service Department and the pump was replaced at their shop on January 15th, 2025. Contrary to the Fisker notification, my complaint is that I ended up having to pay $1,128.80 for the "no-cost" recall service that took three hours to complete. I would like to be fully or partially compensated for the indicated labor & equipment costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642570February 13, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I received a notice of a safety recall TSB30032401 (cabin electric water pump). the pump was part was supplied but i had to pay for labor to correct the safety recall as Fisker only supplied the pumps to authorized repair shops. My out-of-pocket expense was $231.88 This work was done on 11/18/2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642552February 13, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
There is supposed to be an OTA update but the company went bankrupt and the recall has not been corrected. water pump as well. i cannot afford to do it. No idea how. When you hit the brake over a pothole or any metal, it does not stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642547February 13, 2025
STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
$375 for all three (manual 2.2 software update, water pump replacement, and all door handles checked).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642542February 13, 2025
SEATS, UNKNOWN OR OTHER
Due to a faulty sensor in the driver seat, the car shifts into Park at random when at a red light. This is large triggered by the driver shifting their weight in the seat, which causes the vehicle to interpret that the driver has exited the vehicle. The door system will malfunction and lock the doors even when the key fob is in the vehicle when there is no one in the vehicle and all power is on. This forces the driver to enter through the trunk to then unlock the vehicle. Both are on going issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642535February 13, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My car was bricked as a result of the OTA 2.2 update on [XXX]. This update was mandatory as it was what Fisker was doing to satisfy a recall. To try to remedy, I replaced the 12 v battery. I also followed online guides to get the High Voltage battery going again, as it was at 0%. I used a 25 amp and also a 40 amp 12 v charger attached to the battery, and this allowed the charge port to go to blue (from red) after 20 min attached to the 12 v charger. Once I attach the HV charger cable (I have tried both Level 1 and Level 2) the light blinks green as expected but then goes to red and fails after about 20 seconds. I finally got it fixed on [XXX] as the Fisker representatives were not able to resolve. I hired an ex-Fisker Tech, [XXX], based on guidance from the Fisker Facebook group, to come and resolve the issue. The cost of getting the car back up and going included: 12 v Battery $259.99 Schumacher Battery Starter/Engine Starter $164.99 [XXX] - Ex Fisker Tech travel from St Augustine $350 [XXX] - Ex Fisker Tech time and materials to resolve issue $1230 Total costs: $2004.98 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642532February 13, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, LANE DEPARTURE: WARNING
Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has been extremly unpredictable and the trustee has not been able to complete this recall. Of the cars that were updated, mine, almost immediately the estimated range has been reduced drastically. The car was marketed as 360 miles range on 100% charge and now after the update I barely see 190-200 at 100% charge. This occured since the recall update. thats like 40-45% reduction in range costing everyone double the electricity needed to charge the vehicle and everyone I know that got the 2.2 update has been going through this issue. After running a diagnostic with a fisker tech, they mentioned it's a 2.2 update issue and no fix out there yet. However the trustee is responsible to roll this same update to other cars as well that hasn't received it. The tech explained this is occuring due to the rear motor is now throwing "flux error codes" and not functioning properly past 2.2 update which is causing the insane battery drain. In my opinion this is something that needs to be addressed. NHTSA recall campaign numbers for the software recalls are 24V865000 and 24V623000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642522February 13, 2025
VEHICLE SPEED CONTROL, SERVICE BRAKES
NHTSA Campaign Number: 24V499000 NHTSA Campaign Number: 24V405000 NHTSA Campaign Number: 24V623000 NHTSA Campaign Number: 24V865000 Those are open recalls, The Fisker OTA team couldn't update the vehicle software over the air. My vehicle is not in a safe condition without the successful software update. Please instruct or take appropriate action for the updates to happen and the water pump to be replaced. Thanks [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642514February 13, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
I have all the outstanding issues out on this car and probably more. For example, sometimes the car's brakes will fail and the car can roll away. There are times when the car's regenerative braking is not working properly which decreases braking performance and can lead to a crash. Sometimes I notice that my car has a loss of power, which is concerning as it may cause an accident or worse. My water pump has not been replaced. To my knowledge, my door handles currently are not sticking, but this has not been looked at or addressed. I get constant warning lights alerting me to a safety system either not working or failing if that is even the case. I am still on software 2.0 and have been waiting patiently for the 2.2 update to address many of these issues, but have not been contacted at all from the OTA team to schedule one or been pushed one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642512February 13, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle needs software update to 2.2 NHTSA (Campaign Number: 24V405000) but there is no contact regarding when this will happen. The ADAS Warning system has had a warning light on since I received the vehicle. I had to disable audible warnings because they were distracting and dangerous. Also, the vehicle needs a replacement water pump (NHTSA Campaign Number: 24V499000) and measurement of door handles (NHTSA Campaign Number: 24V466000). I have not used the vehicle for long trips for fear of water pump breaking causing me to be stranded. Fisker trustee has not made the recalls noted above available to me as an owner. I've been locked out of my car twice for 30+ minutes. The anxiety of being able to get into the vehicle is unnerving and I can not take my dog with me and leave him in the car as I run errands for fear of not being able to unlock the vehicle when I return, as happened to be in March 2024 and April 2024. The Trustee needs to be forced to provide all owners with the agreed upon recalls before he is freed from the trustee duties. It has been months and there is no contact on how to get these updates. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642499February 13, 2025
SEATS, VISIBILITY/WIPER, UNKNOWN OR OTHER
My windshield was hit by a stone in April 2024, and I have still been unable to source a replacement windshield. My driver seat belt sensor went out and froze the rear brakes. I had to burn through the brake pads to get the car off the road, and had no rear brake pads until I was able to locate a salvage pair and new rotors to repair them, and a new seat sensor. The cost of this work and parts is $1,335.31. I had to pay to have the recalled water pump replaced. The cost of this was $325.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642496February 13, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
1. Various vehicle indicators warning (i.e collision malfunction, blind spot warning malfunction) 2. Rear passenger internal lights - stays on and does not turn off 3. Recall Water Pump - Paid out of pocket $195 to have replaced 4. Failure to install 2.2 Update 5. 12v Battery close to dying 6. Paid 3rd party company to purchase extra Key Fob (Will pay out of pocket for digital sync) 7. App integration failure 8. Braking Issues 9. Door handle issues (Sometimes you are stuck inside the car) 10. Front Window Fog - Poor Visibility 11. Dime size crack on driver Window - Replacement issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642494February 13, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
Blinkers mal function, don’t work Car locks and you can’t get out ( I have to climb through the window Dash screen goes blank ( can’t see how fast you are going) Car goes into park at traffic light Door handles don’t retract or pop out Water pump recall not done Software up date not done I can go on and on Key fob battery dies every 20 days Car won’t go into gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642492February 13, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. To date, I have been disappointed to learn that each week brings reports from fellow vehicle owners indicating that their cars have become undrivable following these updates, with a concerning failure rate of approximately 2% to 5%. This is unacceptable for any customer who relies on their vehicle for daily transportation. Additionally, the lengthy 48-hour windows during which our cars become unusable only exacerbate the frustration and inconvenience faced by owners. The expectation of partial updates, followed by yet another potential 48-hour downtime, is not a practical solution. Furthermore, the feedback from owner surveys suggests that complete updates, which should ideally resolve these issues, have only succeeded in under 30% of attempted vehicles. This raises serious questions about the efficacy of the OTA update process and its implementation. I was also alarmed to learn that after five weeks of attempts, only about 10% of the fleet—approximately 300 vehicles—have been successfully updated, despite over 800 VINs submitted for these updates. The lack of service personnel, with only around 20 available nationwide and just five who can travel to address undriveable cars, only adds to the urgency of this matter. It is imperative that this process is reviewed and the underlying safety concerns that have left many of us feeling unsupported and frustrated are resolved in a manner that will be free of cost and successful to the majority of owners. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642488February 13, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Fisker entered Chapter 7Bankrupty. As part of the court order certain recall work was to be completed and funding was given to do this to a company. I have to date only received partial software updates and not the full requirement of the recall to Software 2.2 that was ordered by the court. I also had to pay out of pocket for a technician to replace by 12V battery because of software issues after partial installation. I have lost mileage distance since the new partial software as well. I paid out of pocket $247 for the required water pump recall and door handle inspections. Plus fees for a mobile technician. This is above the amount Liquidators Trustee is planning to pay of $175 (if they ever do). This car is a safety risk and the Trustee is not making a good faith effort to fix the required recalls. I have not been contacted even one time with a status. The NHTSA needs to force the trustee and bankruptcy judge to intervene.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642465February 13, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Water pump and door handles are recalled. Manufacturer will not pay. I paid $218.75 for water pump replacement and door handle check. Car is required to have 2.2 software update to be complaint with NHSTA. Manufacturer will not upgrade my software. I paid $437.50 to have my car upgraded. Otherwise, I could not enter my car using a key and I would receive warnings every 30 seconds that ADAS and other sensors were not working. Faulty non-NFC door handle that was recalled. I paid $175.00 to have a new key FOB/NFC card and original key to be reprogrammed so that I could unlock/lock and start the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642459February 13, 2025
SERVICE BRAKES, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
NO Recall work performed on my car. Received notification of NHTSA Campaign Number: 24V499000 & Recall TSB10032403. NHTSA Campaign Number: 24V623000 (Service Brakes, Electric) Fisker Inc has gone out of business. A mandatory recall has been issued and the bankruptcy court has assigned a trustee to ensure vehicles are updated to version 2.2 to address safety recall issues. The update to 2.2 has been extremely unpredictable and the trustee has not been able to complete this recall. I spent #300 for replace the water pump and another $200 for diagnostic work and there is no fix at the moment for the electric issues with the car (especially ADAS and blind spot) however the trustee is still responsible for rolling out this buggy software and possibly damaging more cars with each remote installation.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11642452February 13, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My water pump was replaced as part of recall, however, i had to pay out of pocket for pump and labor. Iam unsure my ADAS and warning system is working and automatic breaking is working. This is so unreliable system and can't be trusted. Manufacturer had shown no effort on delivering the quality and safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642449February 13, 2025
UNKNOWN OR OTHER
There was a NHTSA mandated recall on the Water Pump of Fisker Oceans for which was suppose to be paid for by the Liquidating Trustee's Designee of up to $175.00. I had the pump replaced on 10/4/2024 at which time there was no payment from the Trustee and I had out of pocket costs of $313.48. As of this date (2/13/2025), I have not received any reimbursement for my out of pocket costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642446February 13, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
warning light came on for reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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