Dodge Neon Complaints (2002)

173 consumer complaints on file.

#10058664February 21, 2004
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
MY INTERIOR LIGHT AND MY GAUGES IN MY CAR ARE NOT WORKING. I CAN'T SEE HOW FAST I AM GOING OR HOW MUCH GAS I HAVE IN MY CAR BECAUSE THEY AREN'T MOVING. THE FIRST TIME IT STOPPED WORKING A FUSE WASN'T ALL THE WAY IN I PUSHED IT IN UNDERNEATH THE HOOD AND IT WORKED. THEN THE NEXT TIME THAT IT WENT OUT I TRIED THAT SAME FUSE AND PUSHED IT IN AND IT STILL DIDN'T WORK I HAD SOMEONE CHECK THE FUSE AND THEY SAID THAT THE FUSE WASN'T BURNT OUT. THEY PULLED THE FUSE OUT AND PUT IT BACK IN AND IT WORKED. NOW THIS IS THE THIRD TIME THAT THIS HAS HAPPENED AND NOTHING IS WORKING. I TOOK IT TO THE DEALER AND THEY SAID SOMETHING ABOUT THE CLUSTERS NEED TO BE FIXED. THIS CAR IS ONLY TWO YEARS OLD AND I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS WITH THIS CAR I DON'T HAVE 700 DOLLARS TO PAY FOR THIS AND THIS CAR IS STILL PRACTICALLY NEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059266February 18, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 35 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALERSHIP WAS NOTIFIED, BUT WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10056874February 9, 2004
ELECTRICAL SYSTEM:WIRING
A PROBLEM WITH A WIRING HARNESS ON MY 2002 DODGE NEON HAS CAUSED THE HEAD LIGHTS TO SUDDENLY FAIL ON MY VEHICLE WHILE I WAS DRIVING AT NIGHT. ACCORDING TO MY AUTO REPAIR MAN, THE WIRING HARNESS CONNECTED TO THE SWITCH ON THE STEERING COLUMN THAT OPERATES THE LIGHTS SUDDENLY BURNED OUT. THIS CAUSED THE HEAD LIGHTS TO FAIL REPEADTEDLY. DAIMLERCHRYSLER, MAKERS OF THE VEHICLE, TOLD MY AUTO MECHANIC THAT THEY HAVE NO REPAIR MANUAL FOR THIS HARNESS, AND THAT THE HARNESS WOULD HAVE TO BE REPLACED AT A COST OF $1,000 TO $1,500 TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055431January 20, 2004
ELECTRICAL SYSTEM:WIRING
VEHICLE INTERMITTENTLY STALLED. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM, BUT REPAIRED THE WIRING HARNESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070999January 15, 2004
UNKNOWN OR OTHER
I HAD PURCHASED A 2002 DODGE NEON SXT IN SEPTEMBER OF 2002. AFTER A FEW MONTHS OF DRIVING MY CAR UNTIL TODAY OCTOBER 10TH, 2003 I HAVE HAD MY CAR AT THE DEALER 6 DIFFERENT TIMES FOR THE SAME PROBLEM. I HAVE AN ELECTRICAL SHORT SOMEWHERE WHERE IT MAKES ALL MY GAUGES DIE AND FLICKER. THE BRAKE AND SEAT BELT LIGHT COME ON AND CHIME...MY DOME LIGHT FLICKERS LIKE A STROBE LIGHT..MY RADIO CUTS OUT AND SOMETIMES MY POWER WINDOW WILL NOT WORK PROPERLY. THE FIRST COUPLE TIMES THE SAID CLUSTERS IN THE BACK OF THE DASH HAD TO BE TIGHTENED. AFTER THIS DIDN'T WORK THE NEXT STEP WAS TO REPLACE THE DASHBOARD. AFTER THIS DIDN'T WORK THEY DECIDED TO RIG AN AUXILLARY GROUND TO MY BATTERY BY SPLICING INTO THE CLUSTER ON THE BACK OF THE DASH. THE LAST STRAW WAS WHEN THEY TOOK MY CAR AND WANTED IT FOR A WEEK, BUT I GOT IT BACK IN 2 DAYS AND THE RESPONSE WAS WE CAN'T DUPLICATE IT...SO WHEN CAN'T FIX IT. WE'RE STUMPED. I DON'T ACCEPT THAT AS AN ANSWER AND NOW HAVE BEEN GETTING THE RUNAROUND FROM THE DEALERSHIP AND CHRYSLER HEADQUARTERS IN DETROIT. EVEN SO MUCH SO THAT A WOMAN WHO WORKED THERE TOLD MY THEY ARE GOING ABOVE AND BEYOND WHAT THEY NEED TO DO FOR ME AS A CUSTOMER BY PROVIDING ME WITH A RENTAL. IF THEY WOULD HAVE WENT ABOVE AND BEYOND FOR ME THEY WOULD HAVE FIXED IT THE FIRST TIME...NOW I DON'T EVEN WANT THE CAR ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070180January 15, 2004
STEERING, POWER TRAIN
WHEN I COME TO A COMPLETE STOP THE CAR JERKS. IT KIND OF FEELS LIKE ITS CHANGING GEARS. I HAVE BROUGHT THE PROBLEM TO SOUTHSIDE DODGE ON SOUTH ORANGE BLOSSOM TRAIL IN KISSIMMEE, FLORIDA ABOUT FOUR TIMES. THE FIRST TIME THEY PERFORMED RECALL B27 AND SAID THAT THAT WASN'T THE PROBLEM. SO THEY WENT BACK AND FOUND THE PROBLEM. FIXED IT AND NOTICED IT ON THE WAY HOME BUT DIDN'T THINK ANYTHING OF IT. ABOUT 9320 MILES LATER IT WAS AS BAD AS THE FIRST TIME I BROUGHT IT IN. THEY TOLD ME THEY HAD TO PERFORM A FLASH TO REPROGRAM THE COMPUTER. OK TOOK THEIR WORD FOR IT. WENT HOME DID IT ALL THE WAY HOME. CALLED THEM WHEN I HAD RETURNED HOME AND THEY SAID IT HAD TO MEMORIZE THE WAY I DRIVE. GIVE IT A COUPLE OF DAYS. GAVE IT MONTHS TILL I COULD BRING IT IN AGAIN. THIRD TIME I BRING IT IN THEY HAD THE TRANSMISSION MECH. COME AND DRIVE SO I CAN POINT OUT THE PROBLEM. SO AND SO FORTH THE PROBLEM BANGED WHEN WE CAME TO A STOP AND CAME TO THE DEALERSHIP. HE WENT AND TALKED WITH THE SERVICE ADVISOR AND HE CAME OUT. HE TOLD ME THEY HAD TO ERASE THE MEMORY OF THE CAR AND REPROGRAM THE COMPUTER BECAUSE SINCE THERE IS TWO DRIVERS IT LEARNS THE WAY ONE DRIVER DRIVES AND WHEN THE OTHER DRIVER DRIVES THE CAR IT MESSES UP AND YOU GET THIS PROBLEM. SO THERE IS NOTHING WRONG WITH THE CAR. THE SEVICE MANAGER DROVE THE CAR AND NEVER RETURNED WITH AN ANSWER. THE FOURTH TIME I BROUGHT THE VEHICLE IN THEY DID THE SAME THING TO ME AS LAST. LET ME REMIND YOU THE LAST TWO TIMES I HAD BROUGHT THE VEHICLE IN THEY TOLD ME THEY WOULD SEND AN INVOICE IN THE MAIL FOR MY CONVENIANCE, HAVEN'T RECEIVED EITHER. I THINK I'M GETTING JEKED AROUND HERE AND I WOULD LIKE TO GET THIS PROBLEM RESOLVED. ALL I'M ASKING FOR IS THE PROBLEM FIXED. CAN YOU PLEASE HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054098January 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS MOVING ABOUT 60 MPH WHEN IT LOST POWER AND DROPPED TO 20 MPH. VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE NEXT DAY, VEHICLE DID NOT MOVE OUT OF GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050040December 4, 2003
AIR BAGS:FRONTAL
WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WAS HIT FROM BEHIND CAUSING THE VEHICLE TO SPIN AROUND AND HIT ANOTHER VEHICLE. THE FRONT AIR BAGS DID NOT DEPLOY. THE DRIVER RECEIVED INJURIES TO THE CHEST AND HEAD AREA. PLEASE PROVIDE FURTHER DETAILS. *PH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10047188November 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE CAR SHAKES WHEN YOU COME TO A STOP, AND CONTINUES TO UNTIL YOU BEGIN TO ACCELERATE ONCE AGAIN. I HAVE HAVE THE BATTERY GO DEAD TWICE SINCE I HAVE HAD IT. IT HAS ONLY BEEN SERVICED AT A DEALERSHIP. THE LAST TIME I TOOK IT THEY SAID THAT IT HAD THE WRONG SPARK PLUGS IN IT. WHY DIDN'T THEY FIND THIS SOONER. THE CAR ACCLERATES BETTER NOW ON TAKE OFF, BUT IT STILL SHAKES ALOT WHEN YOU COME TO A STOP. IT STILL CONTINUES TO SHAKE WHILE YOUR STILL SITTING THERE. THIS HAS STARTED TO HAPPEN ABOUT A MONTH AFTER I RECEIVED THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047126November 18, 2003
SUSPENSION:FRONT:CONTROL ARM
BOTH FRONT END CONTROL ARM BUSHINGS FAILED AND HAD TO BE REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045757November 8, 2003
ENGINE AND ENGINE COOLING
VEHICLE IS EXHIBITING HESITATION PROBLEMS WHEN ENGINE IS AT OPERATING TEMPERATURE WHILE ACCELERATING FROM A STOP AND WHILE UNDER LOAD SUCH AS CLIMBING A MEDIUM GRADE ROAD. ENGINE FEELS LIKE ITS STARVING FOR FUEL. HAD ONE CASE WHERE ENGINE STALLED WHILE STOPPED AT A TRAFFIC LIGHT FOR NO REASON. ANOTHER ISSUE THAT CONCERNS ME THE MOST IS WHILE ACCELERATING FROM A STOP INTO TRAFFIC, THE ENGINE BOGGED DOWN WITH NO POWER AT ALL MAKING IT DIFFICULT TO GET OUT OF THE WAY OF ON COMING TRAFFIC. THE DEALER SAID THAT THEY UNDERSTOOD THAT CHRYSLER WAS AWARE OF THE PROBLEM IS TO COME OUT WITH AN UPDATE FOR THE ENGINE COMPUTER BUT AFTER 1 YEARS AND 20000 MILES, I HAVE NOT SEEN A SOLUTION FOR THE PROBLEM. THIS CONDITION HAS EXISTED SINCE THE PURCHASE OF THE VEHICLE IN APRIL OF 2002.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042501October 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLS WHILE DRIVING AT HIGHWAY SPEEDS. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037931October 1, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SERVICE BRAKES, HYDRAULIC
THE SCREW ON THE REAR OF THE RADIATOR BLEW OUT AND DAMAGED THE RADIATOR'S HOSES. ALSO, DRIVER'S SIDE DOOR LOCK MADE A LOUD NOISE, AND THE BRAKES SQUEAKED WHEN ENGAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037442September 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING A 2002 NEON, EITHER THE TRANSMISSION/BRAKES LOCKED UP ON THE CAR, STOPPING ABRUBTLY WITHOUT ANY WARNING ON INTERSTATE 400 IN ATLANTA, GA. DUE TO THE MECHANICAL FAILURE OF THE AUTO, MY DAUGHTER'S AUTO WAS THEN REAR-ENDED BY ANOTHER CAR. BOTH AUTOS WERE TOTALLLED, NEITHER DRIVER WAS CHARGED WITH THE ACCIDENT, BUT SHE WAS WRITTEN UP "MECHANICAL FAILURE" ON THE ACCIDENT REPORT. I BELIEVE THAT THE NEON AUTO ITSELF WAS AT FAULT/DEFECTIVE. I HAVE ANOTHER 2002 NEON WHICH JUST HAD TO BE REPAIRED AUGUST 1-8TH, 2003 FOR THE "TRANSMISSION LOCKING UP AND SHUTTING DOWN" AND HAD TO HAVE THE TORQUE CONVERTER REPLACED. I LOCATED A SERVICE BULLETIN FROM CHRYSLER ON THE INTERNET WHICH DESCRIBED THIS CONDITION THAT WAS OCCURING IN THE 2001-2002 NEONS. I BELIEVE CHRYSLER SHOULD BE HELD RESPONSIBLE TO THIS ACCIDENT. I HAVE CONTACTED THEM, BUT THEY HAVE TOLD ME THAT IT WILL TAKE ANYWHERE FROM 3-5 MONTHS TO EVEN INVESTIGATE AND REACH ANY CONCLUSION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10032404August 7, 2003
UNKNOWN OR OTHER
2002 DODGE NEON. *MR *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030071July 24, 2003
FUEL SYSTEM, GASOLINE
CONSUMER CALLED COMPLAINING ABOUT HAVING FUEL SYSTEM PROBLEMS. MANUFACTURER WAS CONTACTED, AND INDICATED THAT CONSUMER'S VEHICLE WAS CONSIDERED A LEMON ,AND THEY WERE SUPPOSE TO BE BUYING THE VEHICLE BACK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003981July 18, 2003
AIR BAGS
THE AIR BAG LIGHT ILLUMINATED ON THE DASH AND DID NOT GO OUT UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE HAD BEEN TO THE DEALER FOUR TIMES REGARDING THIS PROBLEM. THE DEALER PURCHASED THE VEHICLE BACK. *NLM *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027339July 15, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING DOWN HILL DRIVER APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. DRIVER HAD TO PUMP THE BRAKE AND DOWN SHIFT TO A LOWER GEAR TO STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026009July 13, 2003
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT
I HAVE A DODGE NEON 2002 WITH 10,000. MILES ON IT. RECENTLY MY CAR IDLES NOW BETWEEN 4-500 RPM. DRIVING MY CAR; CAME TO A STOP LIGHT MY CAR STALLED. NOW SITTING AT RED LIGHTS/ STOP SIGNS THE RPM'S DROPALL THE WAY TO 300 RPM CAR STARTS TO ACT LIKE IT IS GOING TO STALL. TOOK IT TO THE DEALERSHIP AND SAID NOTHING IS WRONG WITH IT. ONE THE TECH'S WHO TOOK THE CAR FOR A ROAD TEST SAID THERE IS SOMETHING WRONG WITH THE COMPUTER. THE CAR IS DECIDING ON ITS OWN FOR THE RPM'S TO DROP BUT DOES NOT SHOW UP ON THE COMPUTER ANALYSES. THE DEALERSHIP SAID THEY ARE WAITING FOR A "FLASH UPGRADE TO BE INSTALLED"; ALSO THE CD PLAYER IN THE CAR HEATS UP THE CD'S BURNED MY HAND WHEN I TRIED TO TAKE IT OU. ON 7-9-03 THEY GAVE ME A LOANER AND ON 7-12-03 THEY TOOK IT BACK. THEY SAID THE ONLY REASON THEY GAVE ME THE LOANER IS BECAUSE I WAS UPSET. THEY REPLACED THE CD PLAYER BUT THE PROBLEM WITH THE CAR STALLING IS STILL NOT FIXED. ON 7-13-03 CAR STALLED AT A STOP SIGN. ALMOST GOT REAR ENDED. THIS IS GOING TO CAUSE AN ACCIDENT. YOU NEED TO GET INVOLVED BECAUSE THE DEALERSHIP IS NOT DOING ANYTHING AND SOMEONE IS GOING TO GET HURT'. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026144June 30, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES THAT WHEN TRYING TO APPLY THE ANTI LOCK BRAKES. THE BRAKES WILL LOCK UP CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Neon