Dodge Neon Complaints (2004)

94 consumer complaints on file.

#10169882October 3, 2006
AIR BAGS:FRONTAL
I WAS HIT ON THE FRONT RIGHT FENDER, VERY HARD AND THE AIR BAGS NEVER DEPLOYED. THE IMPACT CHIPPED AT TOOTH. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10169710October 2, 2006
POWER TRAIN:MANUAL TRANSMISSION
THIS IS ON BEHALF OF MANY OWNERS OF 2003-2005 DODGE NEON SRT-4 VEHICLES. MY VEHICLE AS WELL AS THOSE OF SEVERAL HUNDRED OTHERS COMMONLY HAVE PROBLEMS SHIFTING INTO 3RD GEAR. THE PROBLEMS CONTINUE TO GET WORSE UNTIL THE TRANSMISSION CEASES TO FUNCTION ENTIRELY LEAVING THE DRIVER STRANDED. THERE ARE MANY OWNERS WHO HAVE EXPERIENCED THIS WITH LESS THAN 10K MILES ON THEIR CAR. I HAVE 65K MILES AND I AM ON MY 2ND TRANSMISSION AND NOW IT IS STARTING TO ACT UP AS WELL. MOST DEALERS WILL NOT WARRANTY CLAIMS ON THIS DEFECT STATING THAT IT IS DRIVER ABUSE OR DUE TO MODS DONE ON THE VEHICLE (IN VIOLATION OF THE MAGNUSON-MOSS WARRANTY ACT). THE DEALERS ARE AWARE OF THE PROBLEM BUT HAVE CHOSEN NOT TO TAKE ANY ACTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164595August 5, 2006
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHEN TURNING ON MY HEADLIGHTS I WILL SEE A SMALL AMOUNT OF SMOKE COMING OUT THE OF THE DASH IN THE LOCATION OF THE MULTIFUNCTION SWITCH. THIS WILL ALSO OCCUR WHEN SWITCHING ON MY HIGHBEAMS AND THE FOG LIGHTS GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162755July 18, 2006
POWER TRAIN
I PURCHASED A 2004 NEON SXT ON NOVEMBER 23, 2004. MILEAGE ON DELIVERY WAS 200. IN DECEMBER OF 2004, THE SOLENOID MALFUNCTIONED. THE ENGINE LIGHT STAYED ON AND THE CAR WOULD NOT ACCELERATE. THE DEALER REPAIRED THIS AND MY BASIC LIMITED WARRANTY COVERED IT. ON MARCH 5, 2005, I TOOK THE CAR BACK TO THE DEALER FOR REPAIRS FOR THIS SAME PROBLEM. ON MARCH 23, 2005, I TOOK THE CAR BACK TO THE DEALER FOR REPAIRS. THIS TIME THERE WAS A MALFUNCTION WITH MY TIMING CHAIN CAUSING THE CAR TO ACCELERATE ON ITS OWN! IT WOULD REACH SPEEDS OF 60 TO 70 MPH WITHOUT APPLYING GAS! THE DEALER REPAIRED THIS, AGAIN COVERED BY THE WARRANTY. IN JUNE 2006, THE PROBLEM RECURRED CAUSING ME TO HAVE AN ACCIDENT. OUT OF NO WHERE, WITH NO WARNING, AS I WAS TURNING A CORNER, THE ENGINE LIGHT FLASHED AND MY CAR TOOK OFF! I COULD NOT STOP IT! ITS 5PM, THE MIDDLE OF RUSH HOUR TRAFFIC AND CARS A WAITING FOR A RED LIGHT! I DROVE IN BETWEEN LANES TO AVOID HITTING OTHERS! I FINALLY PUT THE CAR IN NEUTRAL (DIDN'T STOP) THEN PARK AND TURNED IT OFF IN THE MIDDLE OF THE STREET! AS I DID THIS I HIT TWO CARS. IM SURE YOU CAN IMAGINE MY HORROR! ITS SOMETHING I WILL NEVER FORGET NOR WANT TO RELIVE. IM SENDING YOU THIS LETTER BECAUSE IM NOW FACED WITH A DILEMMA. MY CAR IS AT THE DEALERSHIP WAITING TO BE REPAIRED. THEY ARE TELLING ME THIS PROBLEM IS NOT COVERED BY MY POWER TRAIN WARRANTY. NOW WHEN I PURCHASED THE CAR, IT WAS EXPLAINED THAT THE POWER TRAIN WAS ALL ENGINE RELATED PARTS. NOW ACCORDING TO YOUR WARRANTY MANUAL, THE TIMING CHAIN IS AN ENGINE PART AND IS COVERED BY THE POWER TRAIN WARRANTY. WHY AM I HAVING A PROBLEM? BESIDES THIS, I NO LONGER WANT TO DRIVE THIS PARTICULAR VEHICLE! WHO KNOWS WHEN THIS WILL HAPPEN AGAIN AND WHERE ILL BE! I RISK INJURING MYSELF AND ANYONE IN THE PATH OF THAT CAR! *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10159783June 14, 2006
TIRES:SIDEWALL
DRIVING AND PARKED CAR. HAVE COMPLETE TIRE SIDEWALL FAILURE. CAR IS 2004 DODGE NEON WITH ORIGINAL TIRES WITH 24,000 MILE SON THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158673May 31, 2006
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
FIRST TIME CAR SHUT DOWN WAS ON THE FREEWAY AT THE TIME HAD NO CLUE WHAT WAS GOING ON HAD POWER TO EVERY ACCESSORY BUT ENGINE WAS NOT RUNNING. NEARLY MISSED BEING HIT BY A TRUCK AS I MERGE OVER TO EMERGENCY LANE. TOOK IT TO THE DEALER FOUND THAT IT WAS MY FUEL PUMP ASD FUSE KEPT BLOWING THEY VOIDED MY WARRANTY STATING AN AIR INTAKE WAS THE PROBLEM. THE INTAKE PURCHASED IS C.A.R.B LEGAL AND DOES NOT HAVE ANYTHING TO DO WITH MY ELECTRICAL PROBLEM. I HAVE NOT REPLACED ANYTHING AS OF NOW. I DO FEAR THAT I WILL BE INVOLVED IN A MAJOR ACCIDENT IF IT KEEPS SHUTTING DOWN ON THE FREEWAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152462March 11, 2006
POWER TRAIN:CLUTCH ASSEMBLY
I WAS DRIVING MY CAR HARD IN A PARKING LOT, AND THEN BOOOM CLUTCH AND FLYWHEEL CAME APART. THE CLUTCH AND FLYWHEEL CAME OUT SO HARD IT WENT THROUGH THE HOOD AND CUT THE CORE SUPPORT IN HALF. IT ALSO WENT THOUGH RADIATOR, STARTER, AND THROTTLE BODY. THERE WERE PEOPLE STANDING ALL AROUND LUCKILY NO WAS HURT. IT THROW PIECES OF CLUTCH ABOUT 50 FEET IN FRONT OF CAR. DODGE WOULD NOT EVEN LOOK AT THE CAR OR EVEN FIX IT. SO I HAD TO BUY ALL PARTS AND HAVE THEM INSTALLED. WENT WITH A DIFFERENT CLUTCH TOO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152006March 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THERE WAS A LEAK IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND REPAIRS OVER 10 TIMES. THE DEALER REPLACED THE TRANSMISSION PAN, TRANSMISSION STICK, HEAD GASKET, BOLTS AND THE DEALER SENT THE VEHICLE TO A TRANSMISSION EXPERT. ALTHOUGH, THESE CHANGES WERE MADE, THE TRANSMISSION CONTINUES TO LEAK. THE DEALER RECENTLY DETERMINED THE PROBLEM CAN NOT BE DUPLICATED AND NO ADDITIONAL REPAIRS WERE MADE. CONTACT WAS NOTIFIED ON 0313-2006 BY M&M DODGE TO BRING VEHICLE TO DEALERSHIP FOR TRANSMISSION WORK. THE CONTACT HOPED THAT THIS WILL SOLVE THE LEAK PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149554February 6, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, POWER TRAIN:MANUAL TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE STALLS INTERMITTENTLY. THIS HAPPENS AT VARIOUS SPEEDS AND UNDER NORMAL DRIVING AND ROAD CONDITIONS. HOWEVER, IT HAPPENS MOSTLY WHEN THE VEHICLE IS SHIFTED FROM THIRD, FOURTH OR FIFTH GEAR. THE VEHICLE HAS BEEN TO THE LOCAL DEALERSHIP NUMEROUS TIMES, THEY ARE UNABLE TO DUPLICATE THE PROBLEM. THE STARTER HAS BEEN REPLACED 3 TIMES, THE ENTIRE WIRING HARNESS WAS REPLACED, THE O2 SENSOR WAS REPLACED AND THE CAMSHAFT SENSOR AND BOLTS WERE REPLACED. ALTHOUGH, THESE REPLACEMENTS WERE REPLACED THE PROBLEM STILL EXITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148983January 30, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
STARTED HAVING BRAKE PROBLEMS RIGHT AFTER BUYING THE CAR BRAND NEW. AT 13,000 MILES BRAKING WAS BECOMING DIFFICULT. DEALER SAID THE CAR NEEDED NEW BRAKE ROTORS AT 13,000 . THE ONES THAT CAME NEW ON THE CAR WERE BAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145154December 14, 2005
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:MECHANICAL
IN EARLY AUGUST OF 2004 I PURCHASED A 2004 DODGE NEON SXT WITH ONLY 8 MILES ON IT. SINCE DECEMBER OF 2004 I HAVE HAD PROBLEMS WITH THE ENGINE MISSING. FOR EXAMPLE THE CAR SHAKES WHEN SITTING OR DRIVING AND IS HAVING TROUBLE AT TIMES GETTING SPEED WHEN YOU PRESS DOWN OF THE ACCELERATOR. SO I TOOK THE CAR IN JANUARY 2005 TO CORNELL DODGE IN OAKLAND, CALIFORNIA AT WHICH TIME IT HAS REACHED A LITTLE OVER 5,000 MILES. THE SERVICE ADVISOR TOLD ME THAT THE CAR WAS FINE AND THERE WERE NO PROBLEMS DETECTED BY THE COMPUTER AND TO RETURN LATER TO GET MY SCHEDULED OIL CHANGE. HAVING CONTINUED TO HAVE THE SAME PROBLEM I TOOK THE CAR BACK TO THE CORNELL DODGE FOR MY SCHEDULED OIL CHANGE AND 16-POINT INSPECTION IN JUNE 2005. THEY STILL FOUND NOTHING WRONG WITH THE CAR. SINCE I HAVE CONTINUALLY BEEN HAVING THE SAME PROBLEM, WHICH WAS NOT RESOLVED BY CORNELL DODGE??S AUTHORIZED DEALER/SERVICE DEPARTMENT, ON AUGUST 19TH I BROUGHT IT TO THE DEALER THAT I PURCHASED IT FROM SERRAMONTE CHRYSLER JEEP DODGE IN DALY CITY, CALIFORNIA WITH ONLY ABOUT 12, 431 MILES ON IT. THEY CHANGED THE CABLES AND SPARK PLUGS, WHICH STILL DID NOT RESOLVE THE PROBLEM. I HAVE TAKEN THE CAR BACK A THIRD TIME ON AUGUST 25TH 2005 FOR THE SAME PROBLEM TO SERRAMONTE CHRYSLER JEEP DODGE IN DALY CITY, CALIFORNIA WITH 12,510 MILES ON IT. IT IS APPARENT THAT A NEW CAR WITH ONLY 8 MILES WHEN PURCHASED AND IS ONLY 1 YEAR OLD SHOULD NOT BE HAVING ANY PROBLEMS AND THAT THIS CAR IS A LEMON. I HAVE TAKEN THE CAR TO THE DEALERSHIP OVER FIVE TIMES, FILED A LEMON LAW COMPLAINT AND NOTHING IS BEING RESOLVE. EVERY TIME I CONTACT SOMEONE THEY TELL ME TO DO SOME STEP, WHICH I DO AND THEN THE PERSON DOES NOT FOLLOW THROUGH ON THEIR END. THIS CAR IS A LEMON AND THIS PROBLEM NEEDS TO BE TAKEN CARE OF. SERRAMONTE HAS PROVIDED ME WITH VERY POOR CUSTOMER SERVICE AND THEIR AGENTS ARE NOT WELL KNOWLEDGEABLE ABOUT THEIR CARS!. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144899December 10, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING HOME ONE NIGHT ON A DRY 2 LANE RURAL ROAD, TRAVELING IN A 55 MPH ZONE AT ONLY 45 MPH, I SWERVED TO MISS A DEER STANDING IN THE ROAD IN MY LANE. THERE WAS AN ONCOMING CAR AND I SWERVED BACK INTO MY LANE AND THE CAR FISH TAILED CAUSING A COUNTER ACTION ON MY PART AND I HIT THE CONCRETE BRIDGE WITH A GLANCING BLOW, SKIDDED SIDEWAYS ON TWO WHEELS ON THE BRIDGE AND ALMOST FLIPPED OVER. AFTER THE INITIAL IMPACT I REALIZED THAT THE AIRBAGS DID NOT DEPLOY. AFTER A BODY SHOP INSPECTED THE CAR THEY DISCOVERED THAT THE SENSOR HAD BEEN HIT AND SHOULD HAVE DEPLOYED THE AIRBAGS. I AM NOW SUFFERING FROM WHIPLASH AND BACK STRAIN. THE CAR WAS TOTALED. I AM NOW PURSUING ACTION AGAINST DODGE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10140644October 24, 2005
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, AIRBAGS DID NOT DEPLOY, AND SEAT BELTS DID NOT LOCK. THE VEHICLE HAS NOT BEEN INSPECTED TO SEE WHY THIS OCCURRED. THE VEHICLE WAS TOWED , AND THE TOW TRUCK DRIVER AND POLICE OFFICER ON SCENE STATED THE VEHICLE WAS TOTALED. SHE HAS NOT CALLED DODGE AT THIS TIME.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10139328October 11, 2005
SEATS:FRONT ASSEMBLY:RECLINER
DT: THE CONTACT OWNS A 2004 DODGE NEON SRT4. THE CONTACT WAS INVOLVED IN A COLLISION ON OCTOBER 9, 2005 AND THE PASSENGER'S SEAT CAME OFF OF THE RAIL. THERE WAS NO ONE SITTING IN THE PASSENGER'S SEAT AT THE TIME OF THE ACCIDENT. THERE WERE NO PROBLEMS PRIOR TO THIS ACCIDENT. THE DEALERSHIP TOLD HIM THAT THERE WAS NO SAFETY RECALLS ON THE VEHICLE FOR THE SEATS ,AND PERSONALLY HE HAD NEVER HEARD OF ANYTHING LIKE THIS HAPPENING. THE SEATS IN THIS VEHICLE WERE FACTORY SEATS THEY HAVE NOT BEEN REPLACED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10137221September 21, 2005
ENGINE AND ENGINE COOLING
I HAVE A 2004 DODGE SRT-4. I HAVE HAD IT SINCE APRIL 3RD 2004 AND EVER SINCE ABOUT 3500 MILES I HAVE HAD A OIL LEAK COMING OUT OF THE COLD SIDE INTERCOOLER PIPE. I HAVE TAKEN IT TO DODGE AND THEY HAVE TOLD ME THAT IT WAS NORMAL ON MY CAR. A BRAND NEW CAR WITH A OIL LEAK, DOESN'T MAKE ANY SENSE. I KNOW ITS BLOW BY COMING OUT OF THE PCV SYSTEM AND A CATCH CAN WOULD STOP THE OIL FROM LEAKING. BUT WHAT I DON'T UNDERSTAND IS WHY DIDN'T' DODGE PUT ONE IN THE FIRST PLACE? MY CAR NOW HAS 45000 AND IT STILL HAS THE OIL LEAK AND A BIG GROUP OF OIL SPOTS ON MY WHITE DRIVEWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135857September 8, 2005
SERVICE BRAKES, HYDRAULIC
I BOUGHT MY 2004 DODGE NEON AROUND MARCH OF 2005. A COUPLE OF MONTHS LATER, THE BRAKES WOULD SQUEAK WHILE DRIVING DOWN THE ROAD. AT FIRST IT WAS NOT TOO BOTHERSOME, BUT I TOOK IT TO THE CHRYSLER DEALERSHIP AND THEY TOLD ME THE BRAKES WERE JUST DIRTY, AND THAT NOTHING ELSE WAS WRONG. NOW, THE PROBLEM HAS CONTINUED TO PROGRESS, AND THE BRAKE SQUEAKING IS REALLY LOUD AND IRRITATING. I HAVE YET TO TAKE IT BACK TO THE DEALER, AS IT IS NO LONGER UNDER WARRANTY. PREVIOUSLY, I OWNED A 2000 DODGE NEON, AND I WENT THROUGH THE SAME PROBLEM WITH IT. I NOTICED WHILE SEARCHING THROUGH PREVIOUS RECALLS, THAT MY OLDER NEON DID HAVE A RECALL ON THE "BRAKE BOOSTER VACUUM HOSE". WHEN I HAD MY OLDER NEON FIXED OF THIS PROBLEM, I TOOK IT TO MIDAS, AND THEY DID NOT INFORM ME OF ANY RECALL REGARDING THIS PROBLEM; HOWEVER, THEY MAY NOT HAVE KNOW. I DON'T KNOW IF THE MANUFACTURER'S DEFECT HAD ANYTHING TO DO WITH MY SQUEAKING BRAKES OF THE 2000 NEON, AS I CAN'T REMEMBER WHAT MIDAS DID TO FIX THE PROBLEM. HOWEVER, IF THIS IS RELATED TO THE RECALL IN THE 2000 MODEL, IT IS A PROBLEM AGAIN WITH THE 2004 MODELS. THE BRAKE SQUEAKING, ALTHOUGH REALLY ANNOYING, I DON'T KNOW IF THERE'S A SAFETY PROBLEM ASSOCIATED WITH IT (AS I'M NOT MECHANICALLY INCLINED). I'M SURE IT CAN'T BE SAFE THOUGH, HAVING BRAKES THAT SQUEAK ALL THE TIME, REGARDLESS OF WHETHER YOU'RE SLOWING DOWN OR NOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131984August 8, 2005
AIR BAGS
I FISH TAILED AT APPROXIMATELY 65 - 70 MPH WHEN THE LEFT SIDE OF CAR WENT STRAIGHT TOWARD MEDIAN, THE VEHICLE IMPACT WAS AT 55-60 MPH ON THE FRONT DRIVER SIDE, ALLOWING THE CAR TO BE AIRBORNE. THE CAR ROLLED SEVERAL TIMES, UNTIL IT STOPPED ON THE DRIVER SIDE FACING DOWN. AIR BAGS BOTH FRONT AND BOTH SIDE NEVER DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10131629August 4, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
VEHICLE..2004 DODGE NEON ...SHUTS OFF WITH NO WARNING WHILE VEHICLE IS IN MOTION. VEHICLE HAS BEEN IN SHOP 3-4 TIMES . TOLD BY DEALERSHIP THAT THEY COULD NOT REPLICATE PROBLEM THEREFORE THEY CAN NOT REPAIR. REPAIRS HAVE BEEN ATTEMPTED TO IGNITION SECURITY SYSTEM WITH NO SUCCESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126974June 29, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHEN THE AUTOMATIC TRANSMISSION SHIFTS FROM 1ST TO 2ND GEAR, IT CAUSES THE EXHAUST SYSTEM TO MAKE A RATTLE AND GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON FOUR OCCASIONS FOR REPAIR WITH NO RESOLUTION TO THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125091June 13, 2005
SERVICE BRAKES, AIR
I PURCHASED MY NEON IN FEB OF 2004 SHORTLY AFTER MY PURCHASE MY BRAKES BEGAN TO SQUEAK AFTER GOING IN REVERSE, I HAVE TAKEN THE VEH TO THE DEALER NUMEROUS TIMES AND ALL THEY KEEP TELLING ME IS THAT THE BRAKES NEED TO BE CLEANED, THEY CLEAN THE BRAKES THEY STOP SQUEAKING FOR A BOUT A DAY AND THEN THEY BEGIN SQUEAKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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