Dodge Neon Complaints (2002)

173 consumer complaints on file.

#10469439August 6, 2012
ENGINE, AIR BAGS
AT APPROXIMATELY 3:00 A.M. ON A SATURDAY THE 4TH OF AUGUST I WAS INVOLVED IN A ROLLOVER CAR ACCIDENT IN WHICH I SWERVED TO AVOID A MEDIUM DOG/COYOTE AND MY VEHICLE HIT THE DITCH AND ROLLED. MY FRONT AIRBAGS DIDN'T DEPLOY AND I HAD TO BE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL. I SUFFERED A HEAD INJURY AS WELL AS NUMEROUS BODY IMPACT INJURIES FROM THE CRASH. ACCORDING TO THE REPORT FROM THE IMPOUND MY ENGINE WAS FOUND 40 FEET FROM MY VEHICLE. MY FIRST CONCERN WAS OF COURSE MY AIRBAGS AND WHY THEY FAILED TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10455327April 16, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT WATER WOULD LEAK THROUGH BOTH THE DRIVER AND PASSENGER SIDE TAIL LIGHTS AND INTO THE SPARE TIRE WHEEL WELL, CAUSING MOLD TO FORM ON THE REAR INTERIOR SEATS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,801.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439186December 9, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT WATER WOULD ENTER THE VEHICLE AND ACCUMULATE ON THE REAR FLOOR BOARDS. THE FAILURE WOULD ALSO OCCUR WHEN IT DID NOT RAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE SEALS ON THE VEHICLE CAUSED THE FAILURE. THE CONTACT FELT THAT THE FAILURE MAY BE DUE TO A LEAK ON THE REAR BRAKE LIGHTS. THERE WAS ALSO A LEAK PRESENT IN THE TRUNK. THE CONTACT FELT THAT THIS WAS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 165,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439187December 9, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE NOTICED THAT THERE WAS A PUDDLE OF WATER ON THE REAR FLOOR BOARDS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AFTER IT RAINED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT REPAIR SHOP, BUT THEY WERE UNABLE TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435031November 9, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE SPEEDODOMETER MALFUNCTIONED AND HE WAS UNABLE TO DETERMINE HOW FAST OR SLOW HE WAS TRAVELING. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424254September 8, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE CONTACT MENTIONED THAT ALL OF THE GAUGES WERE PROVIDING ERRONEOUS READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 154,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410730July 6, 2011
AIR BAGS:FRONTAL
MY DAUGHTER WAS HIT FROM BEHIND IN A 2002 DODGE NEON HER AIR BAGS NEVER DEPLOYED WHY?WAS THERE EVER A RECALL? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10395992April 15, 2011
ENGINE AND ENGINE COOLING:ENGINE
I GOT MY OIL CHANGED, TIRES ROTATED, AND WINDSHIELD WIPERS REPLACED ON APRIL 13 2011 AROUND 6:30PM. MY OIL CHANGE TOOK APPROXIMATELY 15 MIN. AFTER THE OIL CHANGE AND TIRE ROTATION, I PAID AND WENT STRAIGHT HOME. I WAS NOT INFORMED BY ANYONE AT VALVOLINE THAT ANYTHING WAS WRONG WITH MY CAR. I GOT IN MY CAR AROUND 7:40AM ON APRIL 14TH AND HEADED TOWARDS MY INSURANCE COMPANY ON ASHEVILLE HIGHWAY. AS I ENTERED ONTO BUSINESS 85, MY CAR STARTED TO SMOKE FROM UNDER THE HOOD AND I COULD FEEL HEAT ON MY FEET NEAR THE GAS PEDAL AND BRAKE. AS I TRIED TO BRAKE AND SLOW THE CAR DOWN, SOMETHING UNDER THE HOOD CAUGHT FIRE AND THE BRAKES FAILED TO STOP THE CAR AND THE CAR ENDED UP SLIDING INTO THE BACK OF A PICK UP TRUCK AND THE HOOD AND FRONT END OF THE CAR COMPLETELY BURST INTO FLAMES. THE BRAKES ON THE CAR WERE REPLACED SUPPOSED HAVE BEEN REPLACED BY THE DEALER BEFORE I PURCHASED THE CAR IN DECEMBER OF 2010. BECAUSE OF THE INCIDENT, I SPRAIN MY WRIST, DISLOCATED MY TOE, AND AM WITHOUT A VEHICLE. *TR
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10386273March 3, 2011
STEERING, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 4 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL CRACKING NOISE AND THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE FRAME WAS SEVERELY RUSTED AND THE TIE ROD WAS FRACTURED. THE TIE ROD WAS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 68,600. UPDATED 05/02/11 *CN UPDATED 05/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377648January 17, 2011
UNKNOWN OR OTHER, POWER TRAIN
I WAS DRIVING ON THE INTERSTATE WHEN, WITH NO WARNING, I FELT A JOLT (LIKE BEING HIT FROM BEHIND), THEN A STRANGE SOUND FROM THE ENGINE COMPARTMENT. I WAS ABLE TO CONTROL THE CAR AND PULL OFF TO THE SIDE OF THE ROAD WHERE I DISCOVERED THAT I HAD LOST ALL GEARS. THE CAR WOULD NOT SHIFT AND WOULD NOT MOVE. I HAD TO HAVE IT TOWED HOME (ABOUT 80 MILES) WHERE I TOOK IT TO A TRANSMISSION SHOP. THEY DID A COMPLETE DIAGNOSTIC EVALUATION AND DETERMINED THAT THE TRANSMISSION WAS COMPLETELY BLOWN ALONG WITH THE COOLING SYSTEM RADIATOR. I HAD TO HAVE THE TRANSMISSION REBUILT AND THE RADIATOR REPLACED AT A COST OF ALMOST $1,800. AFTER TALKING WITH SEVERAL TRANSMISSION SHOPS AND READING COMMENTS ON VARIOUS WEBSITES ON THE INTERNET, IT APPEARS THAT THIS TYPE OF TRANSMISSION FAILURE IS VERY COMMON WITH THE DODGE NEONS. IT WOULD SEEM REASONABLE THAT THIS BE ADDRESSED IN A RECALL BY CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373712January 1, 2011
STRUCTURE
MY 2002 DODGE NEON LEAKS THROUGH THE TRUNK AND RUNS INTO THE BACKSEAT FLOORBOARDS. AFTER A RAIN OR SNOW MELT (LET ALONE A CARWASH) WATER IS POOLED UP IN THE SPARE TIRE AREA OF MY CARS TRUNK AND THEN RUNS THROUGH TO THE BACKSEAT FLOORBOARDS. THE CAR NOW HAS A TERRIBLE MUSTY, MOLDY SMELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340891July 1, 2010
SUSPENSION:FRONT
HAD A VEHICLE INSPECTED AND WAS REJECTED, SENT BACK TO DEALER, THEY TOOK TO ANOTHER INSPECTION STATION AND PUT A PASSING STICKER ON THE VEHICLE. IT FAILED FOR FOG LIGHTS, E BRAKE AND FRONT SUSPENSION. THEY FIXED THE FIRST TWO AND THAT WAS IT. I'VE HAD THE CAR A LITTLE OVER TWO DAYS OR SO AND THE CHECK ENGINE LIGHT IS ON AND THE FRONT SUSPENSION IS STILL NOT FIXED. THE VEHICLE RIDES ROUGH AND SHAKES AND MAKES NOISES WHEN GOING OVER 50 MPH. I'M AFRAID FOR MY SAFETY WHEN DRIVING THIS VEHICLE AND I HAVE A CHILD TO TRANSPORT IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310387February 14, 2010
SUSPENSION:FRONT
HAVE A 2002 DODGE NEON WITH A LITTLE MORE THAN 101,000 MILES ON IT. BROUGHT CAR IN FOR SERVICE AND WAS TOLD BY THE SERVICE MANAGER THAT THE CONTROL ARM BUSHINGS ARE PUSHED RIGHT THROUGH THE FRONT SUB FRAME AND IF THEY LET GO THIS CAN CAUSE A SERIOUS CRASH THIS IS A SERIOUS SAFETY ISSUE AND THAT THE CAR SHOULD BE RECALLED.BECAUSE THE SUB FRAME OF THIS TYPE OF VEHICLE SHOULD NOT BE GONE ALREADYAND CHRYSLER DON'T WANT TO ADMIT THAT THEY ARE USING CHEAP STUFF IN THESE TYPES OF CARS. AND IF YOU KEEP DRIVING THE VEHICLE THE WORSE IT WILL GET AND OTHER STUFF WILL HAPPEN LIKE THE ALTERNATOR WILL LET GO AND HAVE TO BE REPLACED. SEEING CAR IS UNSAFE TO DRIVE IT IS SITTING IN MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296880December 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, SEAT BELTS
TL* THE CONTACT OWNS A 2002 DODGE NEON. SHE HAS HAD SEVERAL FAILURES WITHIN THE TRANSMISSION , ENGINE AND SEAT BELTS. THE MANUFACTURER WAS CALLED, BUT THE REPRESENTATIVES REFUSED TO DISCUSS THE FAILURES .THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276381July 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY ENGINE LIGHT TURNED ON INITIALLY. I TOOK THE CAR TO A MECHANIC TO HAVE THE COMPUTER READ BY A MECHANIC. THE LIGHT TURNED OFF BEFORE I ARRIVED TO THE SHOP, BUT I THOUGHT THAT THERE WOULD BE SOMETHING IN THE COMPUTER HISTORY. THE MECHANIC STILL PUT THIS ON THE COMPUTER WHICH READ NOTHING IN THE HISTORY. I THOUGHT THAT THIS MUST BE SOME TYPE OF DIAGNOSTIC CHECK AND THE MECHANIC STATED THAT I COULD OF JUST PUT THE GAS CAP ON WRONG OR SOMETHING. I JUST BOUGHT THE CAR ABOUT 6 MONTHS AGO AND NOTHING WAS WRONG WITH THE CAR WHEN I HAD THIS INSPECTED. THE ENGINE LIGHT BEING ON WILL NOT PASS EMISSIONS. THEN ON 06/22/09 I GOT AN FULL OIL CHANGE AND ALL FLUIDS WERE CHECKED. STILL NOTHING WRONG. I TURNED THE CAR ON 07/04/09 THE BRAKE LIGHT WAS FLASHING AND THE SPEEDOMETER GAUGE AND FUEL GAUGE WAS SHAKING. THE BATTERY DIED. I REPLACED THE BATTERY AND THE BATTERY WAREHOUSE CHECKED THE FLOW OF THE BATTERY AND STATED THAT THIS MAY HAVE BEEN JUST A BAD BATTERY BECAUSE NOTHING ELSE IS WRONG. THEY EVEN STATED THAT THIS WAS NOT THE ALTERNATOR. THEN 2 DAYS LATER I TURN THE CAR ON AND THE TRANSMISSION FLUID AND ANTIFREEZE WERE POURING ON THE GROUND. I TURNED THE CAR OFF IMMEDIATELY. THE DODGE DEALERSHIP THINKS THIS IS THE TRANSMISSION FROM EXPERIENCE WITHOUT EVEN LOOKING AT THE CAR. I FEEL THAT THIS IS A SAFETY HAZARD AND WOULD LIKE THIS TO BE LOOKED INTO FURTHER WHEN LOOKING ONLINE IT LOOKS AS IF I AM NOT THE ONLY OWNER OF 2002 NEON THAT IS HAVING THIS PARTICULAR ISSUE WITHOUT ANY NOTICEABLE WARNING. THERE WAS NO POP-THE ENGINE STILL RUNS WITHOUT A NOISE I JUST NOTICED THAT I LOST ALL GEARS AND FLUIDS ARE DUMPING VERY QUICKLY FROM MY CAR. I IMMEDIATELY SHUT THIS DOWN. DODGE IS QUOTING JUST FOR A TRANSMISSION THE BILL WILL BE $3500.00 AND NEEDED MY VIN # JUST TO TELL THAT WITHOUT SEEING MY CAR. LUCKILY MY EMPLOYER IS NOT UPSET ABOUT THE FLUIDS ALL DUMPED IN THE PARKING LOT, BUT THIS COULD BE CONSIDERED PROPERTY DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275522July 1, 2009
STRUCTURE:BODY
I NOTICED MY SPARE TIRE AND 4-WAY TIRE IRON RUSTING ABOUT A YEAR AFTER PURCHASING THE VEHICLE. I DIDN'T CORRELATE THIS TO A PROBLEM WITH MOISTURE UNTIL A COUPLE OF YEARS LATER WHEN I BEGAN SMELLING A MOLDY SMELL . AFTER FURTHER INVESTIGATION I NOTICED WATER ACCUMULATION AFTER RAIN OR FREEZE THAW CYCLES. THE REPAIR SHOP WANTED $300 .00 TO REPLACE THE TRUNK WEATHER STRIPPING . I REFUSED TO ACCEPT THEIR DIAGNOSIS AND LEFT. WHILE AT HOME I TOOK A HOSE AND RAN WATER OVER THE TRUNK AREA AND LOOKED FOR OBVIOUS SIGNS OF WATER PENETRATION AROUND THE TRUNK JOINTS AND STRIPPING. I FOUND NO OBVIOUS LEAK . I STARTED TO LOOK AT THE REAR LIGHT ASSEMBLIES AND NOTICED WATER GETTING IN BEHIND THE GASKETS. I HAVE NOT RECEIVED A RECALL NOTICE FOR THIS DEFECT AND WOULD LIKE YOUR ORGANIZATION TO LOOK INTO THIS. THIS PROBLEM COULD LEAD TO ELECTRICAL SHORTS AND COULD ALSO CAUSE RESPIRATORY AILMENTS DUE TO THE MOLD GROWTH . YOUR RESPONSE TO THIS CONCERN IS REQUESTED. THANK YOU . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268873May 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 NEON DODGE NEON'S TRANSMISSION WENT OUT BEFORE 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267770May 5, 2009
TIRES
TL*THE CONTACT OWNS A 2002 DODGE NEON. THE VEHICLE HAS GOOD RIDE TIRES, SIZE P185/60/R15 (NA). THE CONTACT STATED THAT THE TIRE BRAND AND TIRE LINE ARE UNKNOWN. THE CONTACT NOTICED THAT THE TWO REAR TIRES WERE OUT OF ROUND. HE TOOK THE VEHICLE TO A LOCAL TIRE TECHNICIAN, WHO STATED THAT THE TIRES WERE PRODUCED DEFECTIVELY. THE TIRES HAVE NOT YET BEEN REPLACED. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 128,000. UPDATED 6/4/09 *CN THE CONSUMER STATED THE TIRE WAS REPPLACED. THE SECOND TIRE DEVELOPED A BIG KNOT ON THE SIDWALL AND REPAIR SHOP REPLACED IT, DUE TO THE CONSUMER HAVING ROAD HAZARD INSURANCE. SOON AFTER THE TIRE, THE REPLACED DEVELOPED AKNOT ON IT AS WELL. AGAIN THE TIRE WAS REPLACED. UPDATED 06/09/0*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256579January 28, 2009
AIR BAGS
MY DAUGHTER WAS IN A CAR ACCIDENT WITH HER 15MO OLD BABY. A VEHICLE RAN A RED LIGHT AND HIT HER VEHICLE MAKING IT SPIN AROUND. THE FRONT OF HER VEHICLE WAS ALL SMASHED IN. IT WAS A HEAD ON COLLISION. NO AIRBAGS WAS INFLATED. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10247546November 3, 2008
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY HEADLIGHTS & FOG LIGHTS STOPPED WORKING LAST WEEK. THE ONLY WAY I WAS ABLE TO DRIVE IN THE DARK WAS HOLDING MY HIGH-BEAMS ON. I TOOK MY CAR TO THE SHOP ON FRIDAY, IT WAS $500 TO REPLACE A BURNT WIRING HARNESS & MULTIFUNCTION SWITCH. THERE WAS NO WARNING THAT THIS SYSTEM WOULD STOP WORKING. I HAD NO CHOICE BUT TO PAY FOR THE REPAIRS BECAUSE OF THE TIME CHANGE AND THE FACT IT GETS DARKER EARLIER, I HAD TO HAVE HEADLIGHTS TO GO WORK. I THINK THIS IS SOMETHING DODGE SHOULD HAVE WARNED THEIR CUSTOMERS ABOUT OR REPLACED. SOMETHING FAILED IN THE SYSTEM, THIS IS NOT NORMAL WEAR AND TEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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