Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10825028February 9, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
ROD PIERCED THRU THE BOTTOM OF ENGINE AND LOCKED UP (110K MILES), FAMILY ON BOARD AND HAPPENED WHILE TURNING AT BUSY INTERSECTION.. HAD TO REPLACE ENGINE USED( FOUND ONE WITH 70K, WAITING ON THIS ONE TO DO THE SAME) CONSUMES TONS OF OIL. ELECTRICAL WITHIN DRIVER SEAT AND CD PLAYER ARE FAULTY/BROKEN. RUST ON REAR OUTER WHEEL WELLS. (NOTICED THIS RUST IS APPARENT IN EVERY SAME MODEL MAKE YEAR THAT I RUN ACROSS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825117February 9, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE AS THE FRONT END VIBRATED SEVERELY. THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED WITH AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,714.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823984February 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823157January 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821581January 21, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO VIBRATE SEVERELY AND VARIOUS WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE WITH NO FAILURE PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY WAS SERVICED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, WHILE PARKED, THE VEHICLE WAS UNABLE TO START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,953.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820333January 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE COMPARTMENT FLOODED IN THE RAIN CAUSING THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817378January 2, 2016
AIR BAGS
PASSENGER AIRBAG INFLATOR HOUSING IN MY VEHICLE MAY RUPTURE ,FCA US LLC OS CONDUCTING A SAFETY RECALL REGISTERD IN FLORIDA.I BEING CALLING TO SCHEDULE A SERVICE APPOINTMENT SINCE JUNE 1915 BUT THEY DID NOT ORDER THE PARTS FOR REPAIR THE VEHICLE. THANK VERY MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816987December 30, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816404December 28, 2015
ENGINE
WHILE ENTERING A HIGHWAY AND ACCELERATING UP TO SPEED THERE WAS A LOUD BANG, BOTH HEARD AND FELT, FOLLOWED BY VERY ROUGH ENGINE OPERATION. TURNED ONTO THE FIRST AVAILABLE SIDE STREET AND STOPPED THE VEHICLE. WHILE EXAMINING THE VEHICLE AND LOOKING IN THROUGH THE DRIVER'S SIDE FRONT WHEEL WELL DISCOVERED A HOLE IN THE ENGINE BLOCK. THE CRANKSHAFT IS VISIBLE THROUGH THE HOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816379December 27, 2015
ENGINE
WE WERE VERY HAPPY WITH OUR DURANGO UNTIL A FEW DAYS AGO. MY HUSBAND AND KIDS LOADED UP A FEW DAYS BEFORE CHRISTMAS TO GO DRIVE UP THE MOUNTAIN, THEY MADE JUST AS FAR AS THE NEIGHBORS DRIVEWAY WHEN THEY HEARD A LOUD BANG AND WERE ABLE TO PULL IN TO THE DRIVEWAY OF A NEIGHBOR. THE ENGINE COMPLETLY SEIZED, ALL OIL LEAKED OUT. THE CAR HAS ALWAYS BEEN WELL MAINTAINED. NO WARNING AT ALL! A FEW DAYS EARLIER I HAD DROVE IT TO TOWN IN THE RAIN AND IT WAS IDLING ROUGH, BUT THE NEXT DAY SEEMED FINE. NOW THE ENGINE IS SHOT. WE HAVE BEEN HAVING HEAVY RAIN FOR DAYS AND LOOKS LIKE WATER WAS LEAKING IN TO THE ENGINE DUE TO A FAULTY COWL OR SOMETHING, WHICH CAUSED THE ENGINE TO FAIL. WE HAD JUST PUT BRAND NEW TIRES ON THE VEHICLE AND JUST RECEIVED NEW TAGS FOR IT! ALL THIS WITH ABSOLUTELY NO WARNING! WE ARE JUST OUT A VEHICLE AND 2 DAYS BEFORE CHRISTMAS! HAD WE KNOWN THIS WAS AN ISSUE WE WOULD HAVE GLADLY DONE EVERYTHING WE COULD TO FIX IT, BUT WE HAVE ONLY HAD THE VEHICLE FOR A FEW YEARS AND HAD NO IDEA RAIN COULD CAUSE OUR ENGINE TO SEIZE UP! THANKFUL IT HAPPENED CLOSE TO HOME AND NO ACCIDENT, BUT VERY SCARY WHEN SOMETHING LIKE THIS HAPPENS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816268December 26, 2015
ELECTRICAL SYSTEM, ENGINE
I PURCHASED THE VEHICLE IN 2009, WITHIN A 1 YEARS, I NOTICED WHILE DRIVING DURING A HEAVY DOWNPOUR THE CAR WOULD SHAKE AND SOMETIMES STALL OUT. I TOOK IT TO THE DEALER IN 2011 AND THEY REPLACED THE INTAKE GASKETS. I AM NOW REALING THAT THIS SEEMS TO BE A COMMON PROBLEM AND SHOULD HAVE HAD A RECALL ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816274December 26, 2015
ELECTRICAL SYSTEM
I HAVE A 2004 DODGE DURANGO 5.7 AND IT HAS BEEN HAVING AN ISSUE WITH THE BATTERY CONTINUOUSLY DRAINING. IT STARTED IN NOV 2014 WHEN THE BATTERY DRAINED AND WOULD NOT HOLD A CHARGE. I LET THE VEHICLE SIT UNTIL MARCH 2015, WHEN I NEED AN INSPECTION, THE SHOP RECOMMENDED I PURCHASE A NEW BATTERY. I DID AND THE BATTERY DRAINED WITH 3 WEEKS, SO I EVENTUALLY SCHEDULE AN APPT. WITH THE DEALER TO HAVE A DRAIN ON THE BATTERY CHECK, THEY SENT THE VEHICLE BACK STATING THERE WAS NO DRAWL ON THE BATTERY, IT SAT FOR MONTHS AGAIN, BECAUSE IT DRAINED BACK OUT. IN NOV. 2015 I FOUND OUT ABOUT THE G07 INSTRUMENT PANEL RECALL AND TOOK IT BACK TO THE DEALER FOR THAT. THEY CLAIMED THEY REPAIRED A WIRE IN THE PANEL AND THAT FIXED THE DRAIN, HOWEVER I STILL LOST POWER 2 WEEKS LATER. I THEN TOOK IT TO ANOTHER DEALER TO HAVE THE RECALL CHECKED AGAIN, BECAUSE OF A DEAD BATTERY AGAIN THE HEADLIGHTS AND INTERIOR DASH LIGHTS WOULD FLICKER ON AND OFF. 3 DAYS LATER STILL NOTHING THEY STATED THEY WERE UNABLE TO DUPLICATE FAILURE AND THEY DID NOT FIND ANY DRAIN OR FLICKERING. THE VERY MOMENT I PICKED UP THE VEHICLE AND DROVE IT HOME WITH MY HEADLIGHTS ON THEY BEGAN TO FLICKER ON AND OFF. TWO DAYS LATER MY BATTERY WAS DEAD AGAIN. THIS MAKES NO SENSE TO ME THAT THE DEALER CAN NOT PIN POINT ANYTHING, SO I BEGAN TO PROCEED TO FIX ON MY OWN, I HAVE FOUND THAT THE HEADLIGHT SWITCH WAS SHORTED OUT CAUSING THE LIGHTS TO GO ON AND OFF, AND I REPLACED IT. I STILL HAVE A DRAIN SOMEWHERE THOUGH, BATTERY DIED WITHIN 8 HOURS OF THE LAST START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810485December 15, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 07V092000 (ELECTRICAL SYSTEM) AND 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810204December 15, 2015
AIR BAGS
RECEIVED RECALL, REF AIRBAG PROBLEM, CALLED CROSSWROADS DODGE, 4510 WHITEHILL BLVD, PRINCE GEORGE, VA ON SEPT. 8,201, WAS TOLD THAT THE DEALERSHIP DID NOT HAVE REPAIR PARTS BUT WOULD PLACE MY NAME ON LIST TO BE CONTACTED WHEN PARTS COME IN. CALLED BACK ON NOV 30, 2015, WAS AGAIN TOLD THAT PARTS HAVE NOT COME IN, AND THERE IS A LIST OF 300 OTHER CUSTOMERS WAITING TO BE CALLED, BUT I WOULD BE NOTIFIED WHEN PARTS COME IN. AS OF TODAY DEC 15, 2015, HAVE NOT RECEIVED CALL FROM DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808606December 5, 2015
UNKNOWN OR OTHER
MY TRUCK CUTS OFF WHILE I'M DRIVING ALL THE TIME WHEN IM TURNING CORNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807640November 30, 2015
ENGINE
11/18/15. IT WAS RAINING HARD HERE IN OREGON AS I WAS ON MY WAY BACK FROM TAKING MY GIRLFRIEND TO THE DOCTORS. I WAS FIRST IN LINE AT AN INTERSECTION. WHEN THE LIGHT TURNED GREEN I PROCEEDED. HALF WAY THROUGH THE INTERSECTION, WITHOUT WARNING, I HEARD A TERRIBLE REPEATING BANG. MY VEHICLE DIED AND I WAS ABLE TO COAST INTO A NEAR PARKING LOT. I HAD IT TOWED TO MY MECHANIC AND HE TOOK IT APART AND HAD FOUND OUT THE ENGINE WAS SHOT. HE REPORTED TO ME, THAT HE HAS HAD A FEW OF THESE DURANGOS LATELY WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807186November 27, 2015
POWER TRAIN
DURANGO DECIDES TO GO INTO 4 WH DRIVE AT RANDOM WITHOUT INPUT FROM THE DRIVER TO DO SO. STEERING BECOMES HEAVY ... OFTEN THIS OCCURS WHEN THE DRIVER IS MAKING A TURN AT SLOW SPEEDS. DEPENDING OF THE STRENGTH OF THE DRIVER THIS CAN EASILY CAUSE A CRASH. THE MOTOR RPMS ARE PULLED DOWN AS THE DRIVER MAKES THE TURN AND CAN CAUSE THE CAR TO STALL...MAKING THE STEERING VERY HEAVY. THIS IS A KNOWN PROBLEM WITH THE DURANGO... FAULTY TRANSFER CASE MOTOR. THIS SHOULD BE REPLACED BY CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794839November 19, 2015
ENGINE, FUEL/PROPULSION SYSTEM
PURCHASED VEHICLE IN APRIL 2013. FIRST WEEK FUEL PUMP WENT OUT. IN LATE 2013 REPLACED FUEL PUMP AGAIN AFTER IT WENT OUT A SECOND TIME. BY NOW WE REALIZED THAT IF WE DROVE THE VEHICLE IN THE RAIN OR THROUGH A CAR WASH IT WOULD SHUTTER AND CUT OFF. IN EARLY 2014 THE FUEL PUMP WENT OUT AGAIN. WE REPLACED FUEL PUMP AGAIN AND ALSO COWL AS WE HAD FOUND INFORMATION THAT THE COWL WAS ALLOWING WATER TO DRIP DOWN ON THE ENGINE AND ELECTRICAL BOX. THIS HELPED FOR ABOUT 14 MONTHS. IN JULY 2015 REPLACED FUEL PUMP TWICE. NOW IT IS NOVEMBER 2015 AND AS I TYPE THIS IT IS BACK IN THE SHOP HAVING THE FUEL PUMP REPLACED AGAIN. WATER IS AGAIN LEAKING ONTO THE ENGINE AND COMPUTER BLOCK. IT CAUSES SHUTTERING AND STALLING AND THEN WITHIN A SHORT TIME THE FUEL PUMP GOES OUT. DRIVING DOWN THE ROAD IN THE RAIN IS TERRIBLY DANGEROUS BECAUSE THERE IS NO WAY TO TELL IF THE VEHICLE WILL SHUT OFF OR NOT. I HAVE CONTACTED DODGE AND THERE IS A TECHNICAL SAFETY BULLETIN ABOUT THIS ISSUE, BUT NO RECALL AS OF YET. A QUICK SEARCH SHOWS HUNDREDS OF OTHER DODGE OWNERS HAVING THE SAME ISSUE. BECAUSE MOST OF THE VEHICLES ARE NO LONGER UNDER WARRANTY DODGE HAS NOT ADDRESS THE ISSUE AS A WHOLE. I HOPE IT DOESN'T TAKE SOMEONE OR A FAMILY BEING KILLED BEFORE A RECALL IS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794603November 18, 2015
ENGINE
2004 DURANGO 5.7 EVERY TIME WE HAVE A HARD RAIN THE MOTOR STALLS OR RUNS EXTREMELY ROUGH AND WE HAVE TO PULL TO THE SIDE OF THE ROAD. I TRAVEL FOR WORK, AND RECEIVED A CALL FROM MY WIFE THAT THE DURANGO WOULD NO CRANK OVER BUT WAS NOT CAUSED BY BATTERY ISSUE AS IT HAD JUST BEEN REPLACED. HAD SEVERAL PEOPLE LOOK AT IT AND THEY SAID MOTOR WAS LOCKED UP (HAD RAINED THE NIGHT BEFORE). LET IT SIT UNTIL I GOT HOME AND IT STARTED UP WITH A LITTLE KICK BACK AGAINST STARTER. LET IT WARM UP AND WENT AND HAD THE BATTERY AND STARTER CHECKED, BOTH WERE WITHIN SPECIFICATION FOR VOLTAGE AND AMP DRAW. DROVE ON COUNTY HWY WITH 45 MILE SPEED LIMIT APPROX. THREE MILES TO THE BANK. LEAVING THE BANK MADE A RIGHT TURN ONTO MAIN STREET AND THE MOTOR WENT THUMP, CLUNK, BANG AND DIED. COASTED OFF ROAD AND LOOKED UNDER VEHICLE THINKING WE HAD THROWN A BELT OR HIT SOMETHING. SAW OIL DRIPPING FROM PASSENGER SIDE OF MOTOR AND FOUND A HOLE IN THE OIL PAN WITH PART OF THE CONNECTING ROD STICKING THROUGH IT. I USED TO BE A MECHANIC SO I KNOW WHAT I WAS LOOKING AT. AFTER DOING RESEARCH I HAVE FOUND THAT THE RAIN GUTTER CHANNELS WATER ONTO THE TOP OF THE MOTOR WHERE THE PLASTIC INTAKE MANIFOLD HAS CRACKED ALLOWING WATER INTO THE MOTOR, THIS WATER CAN BECOME TRAPPED IN THE INTAKE MANIFOLD AND BE PULLED INTO THE MOTOR WHILE IT IS RUNNING AND YOU ARE MAKING A TURN. TALKED TO MY LOCAL DODGE DEALER, THEY SAID THEY HAD NEVER HEARD OF SUCH A PROBLEM BUT KINDLY TOLD ME $8000 TO REPLACE MY MOTOR. TALKED TO THE PARTS DEPARTMENT AND THEY DID NOT HAVE ANY INFORMATION ON AN UPDATED RAIN GUTTER, EVEN THOUGH THERE APPEARS TO BE A SERVICE BULLETIN ON THIS PROBLEM. THE NUMBER OF COMPLAINTS I HAVE SEEN SAYS TO ME THAT THERE SHOULD HAVE BEEN A RECALL ON THIS PROBLEM AS EVERY THING I HAVE READ SAYS IT IS QUITE COMMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794642November 18, 2015
AIR BAGS
TAKATA RECALL: TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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