Dodge Durango Complaints (2015)

505 consumer complaints on file.

#11428578August 10, 2021
SEATS
Active headrest deployed while driving, hitting me in the back of the head. Tried to adjust headrest, but it seems to be stuck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428609August 10, 2021
SEATS, AIR BAGS
While driving the driver side headrest deployed without any warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426229July 23, 2021
SEATS
Active headrest suddenly engaged. Headrest propelled forward. Active headrest is now inactive. Headrest is broken and open.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11425966July 22, 2021
EXTERIOR LIGHTING
The contact owns a 2015 Dodge Durango. The contact stated that the rear exterior taillights failed to operate as designed. There was no warning light illuminated. Upon investigation, the contact discovered corrosion on both taillight assemblies and on the rear license plate lights. The contact discovered that the failure was caused by excessive moisture build-up in the rear taillight assemblies. The contact initially called the local dealer and was informed that there were no recalls on the Vin. The contact was then referred to the manufacturer for assistance. The manufacturer was notified of the failure and confirmed that the Vin was not under recall. The contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425839July 21, 2021
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2015 Dodge Durango. The contact stated that while driving approximately 60 mph, the front driver’s seat headrest erroneously deployed causing a slight headache to the driver. No medical treatment was required. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 67,000. The VINN was not available.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11424031July 9, 2021
SEATS
I was leaning against my driver seat to grab my son from out the backseat when the driver seat headrest popped open
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424019July 8, 2021
SEATS
I was driving down the road with my wife in the front passenger seat when I heard a loud bang, thinking something stuck the rear passenger side of the vehicle. There was nothing there, but I noticed that the Active Head Restraint had deployed. Fortunately, my wife was leaning forward at the time. I tried to reset, but the plastic brackets holding the steel pin were broken thus not allowing me to reset.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419499June 3, 2021
SEATS
The driver side headreast randomly deployed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418900May 28, 2021
SEATS
While driving to work this morning, I was suddenly hit so hard in the back of the head, my face almost hit the steering wheel. The hit to my head caused me to swerve almost hitting two cars in the lane next to me. I thought I had just been in a car accident! Once it was safe for me to pull over I saw that the driver side headrest deployed. There were no signs or warnings this was about to happen and we have never had problems with the seats. I have not taken it to the dealer or had the seat inspected by anyone as it just happened this morning. The consumer stated Dodge dealership, who informed them that warranty is extended for the headrest until 2026. The part is being ordered and consumer is currently waiting for the part.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11417385May 17, 2021
SEATS
My wife was driving and the active headrestrant deployed on me for no reason shot my head forward this happen just with her driving nothing happen no accidents or anything I have had headaches since this has happened
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11416115May 11, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DODGE "RACETRACK LIGHTING" HAS CRACKS AT UPPER LEFT AND UPPER RIGHT CORNERS. CAUSING WATER TO ENTER HOUSING AND SHORT OUT A SECTION OF LIGHTS. THANKFULLY IT HAS NOT CAUGHT FIRE. I SEE THE SAME SECTION OF LIGHTS OUT ON OTHER DODGE DURANGOS. THE DEALERSHIP TOLD ME THE "CRACK" WAS CAUSED BY ME AND THERE IS NOTHING THEY CAN DO ABOUT IT AND THE COST WOULD COME OUT OF MY POCKET. WHEN INSPECTED THE CRACKS ARE UNIFORM IN SHAPE AND SIZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415328May 5, 2021
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY ACCELERATED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414704May 1, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WATER GETS IN THE BACK TRACK LIGHT WHICH IS A KNOWN ISSUE WITH THE DODGE TRACK LIGHTS . MY TRACK LIGHT COMPLETELY SHORTED OUT INCLUDING MY LICENSE PLATE LIGHTS . DODGE KNOWS OF THIS DESIGN FLAW AND SHOULD HAVE TO COVER THE COST OF THE REPLACEMENT WHICH IS $1000 PLUS LABOR . TOTALLY RIDICULOUS AND A OBVIOUS SAFETY HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414307April 28, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
MY LEFT TURN SIGNAL WENT OUT, SO I REPLACED BOTH MY LEFT AND RIGHT TURN SIGNALS. MY VEHICLE NOW REGISTERS THAT MY RIGHT TURN SIGNAL IS OUT CONSTANTLY, EVEN THOUGH IT IS OPERATING PROPERLY AND MY LEFT TURN SIGNAL DOES THE SAME PERIODICALLY. SINCE MY PURCHASE OF THIS VEHICLE, I HAVE HAD ISSUES WITH THE NAVIGATION NOT FUNCTIONING PROPERLY. THE RADIO DISPLAY ITSELF HAS A MIND OF IT'S OWN, THIS IS HOW YOU OPERATE MOST OF THE VEHICLES CLIMATE FUNCTIONS, BACK UP CAMERA, NAVIGATION AND RADIO. WHEN THE VEHICLE COMES ON, IT IS SUPPOSED TO TURN ON. HOWEVER MORE OFTEN THAN NOT, IT CHOOSES TO BE OFF, AND I HAVE TO WAIT FOR IT TO DECIDE TO TURN ON. IF I DO NOT HAVE THE A/C KNOW TURNED OFF WHEN IT DOES THIS, BOTH MY FRONT AND REAR DEFROSTERS WILL TURN ON FULL BLAST UNTIL THE DISPLAY CHOOSES TO OPERATE PROPERLY. I HAVE HAD THIS SYSTEM UPDATED WITH A USB DRIVE AT A DEALERSHIP AND NOTHING HAS CHANGED. OVERTLY, I AM NOT AT ALL SATISFIED WITH HOW THESE ELECTRICAL ISSUES CONTINUE AND THERE SEEMS TO BE NO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414096April 27, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE REAR DRIVER'S AND PASSENGER'S SIDE BRAKE LAMPS FAILED TO ILLUMINATE INTERMITTENTLY AND WITHOUT WARNING. THAT CONTACT INSPECTED THE VEHICLE AND NOTICED THAT WATER WAS INSIDE THE REAR BRAKE LAMPS CASING. THE VEHICLE WAS TAKEN TO FITZGERALD CHEVROLET OF HAGERSTOWN (101 S. EDGEWOOD DR, HAGERSTOWN, MD 21740, (301)733-5000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413569April 23, 2021
STRUCTURE:BODY, EXTERIOR LIGHTING
FRONT LEFT BLINKER WORKS INTERMITTENTLY EXTERIOR LIGHTS HAVE WATER INSIDE THE LENSES JUST NOTICED A FEW MONTHS AGO BUT COULD HAVE BEEN LONGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406657April 6, 2021
SEATS
FRONT PASSENGER SEAT HEADREST DEPLOYED. NO ONE IN SEAT FRONT PASSENGER SEAT. REAR FACING CARSEAT BEHIND IT. HEADREST WILL NOT COMPRESS BACK TO ORIGINAL FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404638March 24, 2021
STRUCTURE:BODY
I HAVE WATER/CONDENSATION IN MY REAR LIGHT PANEL. I HAVE NO CRACKS/HOLES IN THIS PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400242March 10, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REQUEST RECALL FROM CHRYSLER DODGE DUE TO REAR TRACK LIGHT FAILURE. TRACK LIGHT CONSIST OF 80% OF YOUR REAR NIGHT TIME LIGHTS. ATTACHED TO THE TRACK LIGHT (REAR BACK UP CAMERA AND LICENSE PLATE LIGHT. I'M NOT ABLE TO TRAVEL FREELY AFTER 7:30 PM DUE TO NO LICENSE PLATE LIGHT AND CONSTANT FLICKERING ON/OFF TRACK LIGHT. DOZENS OF YOUTUBE VIDEOS AND DIFFERENT INTERNET BLOGS COMPLAINING OF THE SAME ISSUES. CHRYSLER DODGE IS VERY AWARE OF THESE ISSUES BUT REFUSE TO RECALL THE LIGHTS. $1,000.00-$1,200.00 REPLACEMENT COST FROM DEALERSHIPS. USED WITH SOME DAMAGE ON LINE SIGHTS $600.00-$850.00. ISSUES CAUSED BY WATER/MOISTURE DRIPPING INTO THE CHEAPLY MADE DESIGN WITH NO SEAL GASKETS. RECALL PLEASE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399968March 9, 2021
SEAT BELTS
THE PLASTIC SLEEVE ABOVE THE SEAT BELT TENSIONER ON THE FRONT PASSENGER SEAT HAS CRACKED, PINCHING THE SEAT BELT IN TURN AND MAKING THE BELT ITSELF UNABLE TO RETRACT. THIS PROHIBITS THE BELT FROM BEING TENSIONED AND UNABLE TO TAKE IN SLACK. THE FRONT PASSENGER PILLAR LOOP OVERMOLDING HAS CRACKED. ISSUE IS TOO COMMON! *** SEE MANY OTHER EXAMPLES OF THE SAME ISSUE HERE: HTTPS://WWW.CARPROBLEMZOO.COM/DODGE/DURANGO/SEAT-BELT-PROBLEMS.PHP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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