Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10116566April 7, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE DRIVING THE VEHILE ON THE HIGHWAY AROUND NORMAL OPERATING SPEEDS VEHICLE STARTED TO HESITATE AND ENGINE LIGHT CAME ON. THIS HAPPENED BEFORE I MADE MY FIRST PAYMENT. IT HAS BEEN REPAIRED THROUGH WARRANTY BUT IS STATING TO HESITATE AND GO OUT AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113155April 6, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT LOW SPEEDS ENGINE FAILED. AS A RESULT, THE STEERING AND BRAKES BECOME INOPERABLE. *AK THIS FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY HAVE BEEN UNABLE TO FIND THE CAUSE OF THE PROBLEM. THE VEHICLE HAS BEEN AT THE DEALER SINCE FEB 24,2005. *NM DEALER SERVICE MANAGER SAID THERE WAS A SOFTWARE FIX BUT ADMITTED THERE HAS NEVER BEEN A PROBLEM WITH HEMI ENGINES. *EH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111531April 6, 2005
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
WHEN DRIVING DOWN A HILL THE VEHICLE ACCELERATED UP CAUSING THE RPMS TO GO UP TO 3500. THE CONSUMER HAD TO RIDE THE BRAKES CONTINUOUSLY. THE DEALER STATED THAT THIS WAS A CHARACTERISTIC OF THE DODGE . *AK ON TERRAIN WHERE ONE WOULD LIKE TO GO SLOW DOWN SLOPE, ONE COULD IDLE DOWN TO 2 MPH BUT IF ONE TOUCH THE GAS TO INCREASE, IT WOULD GO TO 1500 RPM AND IF ONE DOES NOT HIT THE BRAKE, IT WOULD SLOW DOWN CONTINUOUSLY INCREASING TO 3500 RPM WITHOUT TOUCHING THE GAS MORE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115950March 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VEHICLE HAS NO ENGINE BRAKING. SELECTING "TOW/HAUL" WHICH TAKES IT OUT OF OVERDRIVE DOES NOT PROVIDE ENGINE BRAKING. SELECTING "2" AND "TOW/HAUL" DOES NOT SLOW THE VEHICLE ON A DOWNGRADE. IT IS DANGEROUS. I HAVE ASKED THE DEALER ABOUT IT AND NO RESPONSE. I HAVE CONTACTED CHRYSLER AND NO RESPONSE. IT IS THE MAGNUM V-8 WITH THE TRAILER HAULING PACKAGE. I AM AFRAID TO HAUL A TRAILER AS YOU WOULD BE ON THE BRAKES CONTINUOUSLY. NOTHING HAS CHANGED IN THE YEAR I HAVE OWNED IT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115381March 18, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILED DRIVING VEHICLE AT 50 MPH THE HEATED SEAT BURNED CONSUMER'S BACK AND INSIDE OF HIS RIGHT THIGH. TOOK VEHICLE TO A LOCAL MECHANIC, AND THEY CHECKED HEAT CONTROL, AND COULDN'T FIND ANYTHING WRONG. CONSUMER WAS TAKEN TO THE EMERGENCY ROOM WITH SECOND DEGREE BURNS.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10105003March 15, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE OPENING THE REAR AND FRONTAL WINDOWS CONSUMER HEARD A LOUD SQUEAKING NOISE. THIS CAUSED A DISTRACTION TO THE DRIVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK CONSUMER CONTINUES TO HEAR A HORRIBLE WHISTLE SOUND WHEN THE WINDOWS ARE DOWN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113452March 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ACCELERATING FROM A STOP VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112196February 26, 2005
POWER TRAIN
PARKED IN THE DRIVEWAY WHICH IS ON A SLIGHT UPWARD INCLINE WITH CAR RUNNING, UNLOADING GROCERIES WHILE KIDS WERE WATCHING A VIDEO. AFTER 15 MINUTES I REACHED IN THROUGH THE PASSENGER SIDE TO TURN OFF THE IGNITION AND THE CAR RELEASED OUT OF PARK, ROLLING DOWN THE DRIVEWAY, HIT A TREE AND MAILBOX. VEHICLE WAS 'CLICKING' THE ENTIRE WAY DOWN THE DRIVEWAY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10113076February 25, 2005
ENGINE AND ENGINE COOLING
INTERMITTENTLY, THE VEHICLE STALLS WITHOUT WARNING. WHEN THIS OCCURS THE VEHICLE LOSES BRAKES AND POWER STEERING. VARIOUS REPAIRS HAVE BEEN PERFORMED BUT THE FAILURE STILL EXIST. THE MANUFACTURE CAN'T GUARANTEE THE FIX OR REMEDY PERFORMED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113029February 24, 2005
VEHICLE SPEED CONTROL
WHILE RELEASING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE DRIVER APPLIED THE BRAKES AND THE VEHICLE FAILED TO STOP COMPLETELY. THE VEHICLE COLLIDED INTO ANOTHER VEHICLE. THIS CAUSED THE PASSENGER TO SUSTAIN MINOR INJURIES. THE VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10110311February 11, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC
OUR DURANGO HAD EXPERIENCED NUMEROUS PROBLEMS, SINCE WE PURCHASED IT NEW IN 5/04. THE ENGINE SURGED, IT STALLED, AND IT FELT LIKE THE BRAKES DID NOT GRAB IN THE REAR. IT ALSO RACKED UP MORE MILES ON THE ODOMETER, THAN IT ACTUALLY DROVE. ON 12/16/04 WE BROUGHT IT IN TO THE DEALERSHIP FOR A RECALLED BATTERY CABLE. THE NEXT DAY THE ENGINE CAUGHT ON FIRE WHILE DRIVING. IT WAS TOWED TO THE DEALERSHIP, THE TRANSMISSION WAS REPLACED, AND WE PICKED IT BACK UP 12-28-04. ON 1-16-05 WE HAD A SECOND FIRE IN THE ENGINE WHILE DRIVING. THIS TIME IT WAS IN THE SHOP UNTIL 2-1-05. THE DEALERSHIP OVERHAULED THE TRANSMISSION, BUT DID NOT REPLACE IT. ON 2-2-05 AGAIN WHILE DRIVING, OUR DURANGO'S ENGINE CAUGHT ON FIRE, THIS TIME THE FIRE WAS SO BIG, AND SO FAST MY HUSBAND BARLEY HAD TIME TO GET OUR KID OUT BEFORE IT EXPLODED, AND BURNED TO THE GROUND. IT TOOK THE FIRE DEPARTMENT OVER AN HOUR TO GET THE FIRE OUT. I HAD SENT A CERTIFIED LETTER TO DAIMLER CHRYSLER, ASKING THEM TO BUY THE DURANGO BACK UNDER THE LEMON LAW ON 1-20-05. TO THIS DAY THERE HAS BEEN NO RESPONSE TO THAT LETTER. MY HUSBAND AND CHILDREN WERE ALMOST KILLED! *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10110040February 7, 2005
SEAT BELTS:FRONT:RETRACTOR
WHEN MY WIFE PUTS THE SEAT WHERE IT IS COMFORTABLE FOR HER THE BACK OF THE SEAT RUBS AGAINST THE SEATBELT RETRACTOR, PREVENTING IT FROM RETRACTING AND LEAVING THE BELT LOOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110842February 4, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICLE STARTED TO SHAKE. CONSUMER PULLED OVER TO INSPECT THE ENGINE, AND FOUND NOTHING UNUSUAL. HE REENTERED THE VEHICLE AND STARTED DRIVING WHEN THE ENGINE BURNED. VEHICLE WAS TOWED TO THE DEALER, AND THE TRANSMISSION WAS REPLACED. CONSUMER WAS DRIVING THE VEHICLE WHEN THE SAME THING OCCURRED FOR THE SECOND TIME, AND THE VEHICLE EXPERIENCED ANOTHER FIRE. THIS TIME THE DEALER DID NOT REPLACE THE TRANSMISSION. CONSUMER EXPERIENCED A THIRD FIRE AND THE VEHICLE WAS TOTALED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10108270January 31, 2005
ENGINE AND ENGINE COOLING:ENGINE
3X NOW MY 2004 DODGE DURANGO SLT (HEMI) STALLS COMING TO A STOP. 1ST TIME TOOK IT TO THE DEALER FOR A ECU REFLASH. DIDN'T FIX THE PROBLEM. I HEAR OTHERS ARE HAVING THIS PROBLEM. IT IS ACTUALLY QUITE DANGEROUS. VEHICLE HAS 2700 MILES ON IT AND IS 2 MONTHS OLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109468January 24, 2005
VEHICLE SPEED CONTROL, POWER TRAIN, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL
DRIVING 2004 DODGE DURANGO ACCELERATOR GOT STUCK TO FLOOR. PREENING THE BRAKE, VEHICLE CAUGHT ON FIRE. *BF THE INCIDENT WAS DUE A MANUFACTURER'S DEFECT PER FIRE INSPECTION. OTHER PROBLEMS WERE; THE ELECTRIC REMOTE WAS INOPERATIVE, THERE WAS A DELAY IN THE SHIFT WHEN THE A/C WAS ON AND THERE WAS A LOT OF WATER COMING FROM THE A/C. *SC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10107592January 20, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM
MY VEHICLE HAS STALLED WHILE DRIVING ON 2 OCCASIONS. STEERING AND BRAKING ARE SERIOUSLY AFFECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106378January 15, 2005
TIRES, TIRES:SIDEWALL
2004 DODGE DURANGO APPROX 6300 MILES TRAVELING ON INTERSTATE AT 65 MPH RIGHT REAR TIRE (GOODYEAR SR/A P265/65R 17) EXPLODED. ONCE STOPPED AFTER APPROX 400' TO 500' FOUND TIRE TREAD COMPLETELY SEPARATED FROM SIDEWALL ON ONE SIDE OF TIRE ONLY. COMPLETELY INSPECTED TIRE NUMEROUS TIMES LOOKING FOR CAUSE OF FAILURE FOUND NO PUNCTURES CUTS, ETC. BROUGHT TIRE TO GOODYEAR TIRE STORE FOR REPLACEMENT. UPON RETURNING FOR TIRE, WAS INFORMED THEY HAD FOUND PUNCTURE HOLE IN TIRE. THAT HAD CAUSED THE TIRE TO RUN LOW AND THE RIM HAD CUT THE SIDEWALL. I HAVE THE TIRE, THE TIRE SHOWS MINIMAL ABRASION ON THE FAILED SIDE ONLY. WAS INFORMED BY GOODYEAR THEY ARE NOT AWARE OF ANY OTHER SIDEWALL FAILURES WITH THIS TIRE. INVESTIGATED MYSELF TO FIND HUNDREDS OF THE SAME COMPLAINTS ON THE INTERNET. REGARDLESS OF THE CAUSE OF FAILURE,( IF MY TIRE DID HAVE A PUNCTURE AT TIME OF FAILURE) IT WOULD SEEM INHERENTLY UNSAFE FOR A TIRE TO HAVE THIS KIND OF DAMAGE IN SUCH A SHORT STOPPING DISTANCE. THIS TIRE WAS ALSO INSPECTED BY TWO INDEPENDENT GARAGES AND THEY DO NOT AGREE THAT THE PUNCTURE CAUSED THE DAMAGE. LUCKILY, MY WIFE WAS NOT INJURED DURING THIS INCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111150January 13, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
RECALL CAMPAIGN: THE CONSUMER WAS UNABLE TO HAD THE D40 SAFETY RECALL DONE DUE TO LACK OF PARTS. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106160January 11, 2005
SEAT BELTS:FRONT, AIR BAGS, SEATS:FRONT ASSEMBLY:RECLINER
I HYDROPLAINED OFF THE ROAD, AND HIT A TELEPHONE POLE AT ABOUT 60 MPH. I SMASHED THE DRIVER SIDE FENDER INTO THE MOTOR, AND BROKE THE FRAME. ALSO, I BROKE BOTH SEATS IN THE FRONT BACK.THE DODGE INVESTIGATOR TOTALED IT . I ASKED DODGE WHAT THE WERE GOING TO DO, THEY SAID THAT I HAD TO HIT THE POLE DIRECTLY IN THE FRONT. I GUESS THE FRONT FENDER ISN'T FRONT ENOUGH, OR BREAKING THE FRAME IN THE FRONT ISN'T ENOUGH. THE SEATS BROKE BACK AND MY SEATBELT DIDN'T KEEP ME IN MY SEAT, I ENDED UP IN THE BACK. I AM STILL HAVING PROBLEMS WITH MY BROKEN WRIST,L AND MY SHOULDER. THE HOOD IS SMASHED AGAINST THE WINDSHIELD, THE FRONT BUMPER TORE OFF.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10107071January 10, 2005
ENGINE AND ENGINE COOLING
VEHICLE IS EXPERIENCING PROBLEM WITH ENGINE STALLING. VEHICLE HAS BEEN TO THE DEALER ON FOUR SEPARATE OCCASIONS, AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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