Dodge Durango Complaints (2016)

161 consumer complaints on file.

#11257385September 23, 2019
EXTERIOR LIGHTING
THE CENTER TAIL LIGHT HOUSING LEAKED WATER INSIDE AND MADE THE LIGHTS TO SHORT OUT AND QUIT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243436August 13, 2019
POWER TRAIN
WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, TRANSMISSION DOES NOT SHIFT SMOOTHLY. EXHIBITS A JOLT FORWARD, ESPECIALLY WHEN COMING TO A FULL STOP. ISSUE OBSERVED FOR SEVERAL MONTHS. ISSUE WAS RAISED TO THE DODGE DEALERSHIP SERVICE TECHNICIANS OVER THE COURSE OF SEVERAL VISITS AFTER EXPERIENCE THE RECURRING ISSUE. VEHICLE HAS BEEN IN SHOP FOR OVER 4 WEEKS, NO RESOLUTION. SERVICE REPS HAVE OBSERVED THE ISSUE AS WELL. SERVICE TECHNICIAN REFERRED TO IT AS "BUMP STOP". IT IS A CONSISTENTLY NOTICEABLE JOLT MOST TIMES WHEN DOWNSHIFTING TO 1ST GEAR, ESPECIALLY ON CITY STREETS WHEN APPROACHING A STOP SIGN OR RED LIGHT.THE TECHNICIANS CONTINUE TO TRY AND RESET THE COMPUTER PROGRAM AND RUN DIAGNOSTICS BUT NOTHING SEEMS TO BE RESOLVING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242907August 9, 2019
EXTERIOR LIGHTING
I NOTICED WATER MADE ITS WAY INTO LED TAILLIGHT HOUSING AFTER OPENING LIFT GATE. WATER WAS VISIBLY DRAINING. VEHICLE WAS STATIONARY. AFTER DRAINING WATER BY REMOVING BOLT, THE LED HAS A ROUGHLY 6 INCH DARK SPOT WHERE THE WATER WAS RESTING. ITS A WIDESPREAD ISSUE WITH 2014+ DODGE DURANGOS AND REPLACEMEBT PARTS ARE $1,100.00. A RECALL SHOULD BE ISSUED FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232613July 16, 2019
STRUCTURE:BODY
DOOR SMALL PANEL NEXT TO DOOR HANDLE CAME UNGLUED AND SNAPPED OFF ONTO VEHICLE BEHIND ME AND HIT VEHICLE BEHIND ME. THIS IS A FACTORY DEFECT ON GLUE AND SNAP IN INSERTION, AS PICTURE SHOWS, NOTHING ABRUPTED THIS PART, IT JUST FLEW OFF NEARLY HURTING SOMEONE. I WANT THIS PART REPLACED AS VEHICLE IS ONLY 2 AND A HALF YEARS OLD. PLEASE ADVISE NEXT STEPS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229995July 8, 2019
POWER TRAIN
TRANSMISSION HARD DOWNSHIFT FROM 2ND TO 1ST GEAR AND VEHICLE LURCHES FORWARD WHEN COMING TO A STOP AND FROM 4TH TO 5TH GEAR AT TIMES WHILE UP SHIFTS AT SLOW CRUISING SPEED IT FEELS LIKE IT'S BOGGING BEFORE SHIFTING UP TO 5TH. DOWNSHIFTING 5TH TO 4TH FEELS A CLUNK. BROUGHT IT TO THE DEALER 3 RIVER DODGE IN PITTSBURGH PA WHEN I 1ST BOUGHT IT THEY SAID ALL THE SOFTWARE WAS UP TO DATE AND NOTHING THEY CAN DO FOR ME. THIS SEEMS TO BE A ISSUE BUT I CANNOT GET A RESOLUTION FROM DEALER.I BOUGHT IT SEPTEMBER 27 2018 AND PROBLEM STILL THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230002July 8, 2019
EXTERIOR LIGHTING
BOUGHT MY DURANGO USED ON 09/27/2018 WITH 44,500 MILES AND ABOUT 20 DAYS LATER NOTICED WATER IN MY TAIL LIGHT. I CALLED THE DEALER AND THEY SAID THERE IS NO RECALL ON THIS ITEM AND I WOULD HAVE TO PAY FOR A NEW ONE EVEN THOUGH WATER IS GETTING INTO MY TAIL LIGHT THIS DOES NOT SOUND RIGHT NOW 10 MONTHS LATER AND MY RACETRACK LED LIGHT PANEL STOPPED WORKING THIS ITEM NEEDS RECALLED AND DODGE SHOULD BE REPLACING THEM AT NO CHARGE BECAUSE IT'S NOT NORMAL FOR IT TO HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223166June 28, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
'TAKATA RECALL' PROBLEM WHEN SHIFTING, THE CHECK ENGINE LIGHT AND IT SAID THAT THERE IS A PROBLEM WITH THE SENSOR. IT ALWAYS HAPPEN WHENEVER IM RUNNING IN FREEWAY. IT'S LIKE SHIFTING AND WHENEVER I PUT IT ON REVERSE I GET STUCK ON NEUTRAL WHENEVER I SWITCH IT TO DRIVE OR PARK I HAD TO TURN OFF THE CAR TO MAKE IT WORK AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216963May 30, 2019
SUSPENSION
I HAVE BEEN WAITING 2 MONTHS FOR A SHOCK FOR A LEASED VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209345May 22, 2019
STRUCTURE:BODY
THE EDGE OF THE TAILLIGHTS WHEN THE BACK HATCH IS OPEN ARE EXTREMELY DANGEROUS. THEY ARE SHARP AND I HAVE SEVERELY CUT MYSELF MULTIPLE TIMES
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11208749May 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE HAS ELECTRICAL ISSUES BATTERY GETS WORN OUT AND AFTER BUYING 2 BATTERIES I DON'T KNOW WHAT ELSE COULD BE IT STALLS WHILE DRIVING NO MATTER THE SPEED IT'S REALLY DANGEROUS I'M SCARED TO DRIVE IT MY WIFE WAS DRIVING IN THE FREEWAY AND IT STALLED ON HER ALMOST MADE HER CRASH IN THE HIGHWAY!!!!!THIS HAS HAPPENED 2 TIMES ALREADY WE ARE JUST NOT DRIVING IT AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205968May 7, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2016 DODGE DURANGO. THE TAILGATE LIGHTS GETS WATER IN THEM EVERY TIME IS RAINS. THE BULBS BURN OUT AND YOU CAN'T REPLACE THE BULBS YOURSELF. THE ONLY WAY TO FIX THE ISSUE IS PAYING OVER A THOUSAND DOLLARS TO REPLACE THE WHOLE BACK LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205541May 3, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WATER POOLING INSIDE THE RACETRACK TAIL LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205534May 3, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WATER POOLING INSIDE THE RACETRACK TAIL LIGHTS, CAUSING THE LIGHTS TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202825April 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT ROLLED BACK AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES WHILE RUNNING AFTER THE VEHICLE AND BRUISED BOTH KNEES. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO TRINITY CHRYSLER DODGE JEEP RAM (1550 W SPRINGFIELD RD, TAYLORVILLE, IL 62568, (217) 824-3377) WHERE THE SHIFT KNOB WAS UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11197076April 18, 2019
EXTERIOR LIGHTING
TAKATA RECALL THE PROBLEM WITH MY DURANGO IS THE SAME PROBLEM THAT HUNDREDS OF OTHER DURANGO OWNERS ARE HAVING, ITS THE RACE TRACK LIGHT AND THE POOR MANUFACTURING OF THEM. WATER SHOULDN'T BE ABLE TO GET IN TO THEM CAUSING THEM TO BURN OUT. THOSE LIGHT ARE A MAIN PART OF THE RUNNING LIGHTS IN THE DAY AND NIGHT. HERE IN CANADA IT IS ILLEGAL TO NOT HAVE THEM ON AT NIGHT. THERE WOULD BE NO PROBLEMS IF THESE BULBS WERE ACCESSIBLE TO CHANGE, BUT THEIR NOT WHICH MAKES THEM A MANUFACTURED DEFECT. THE DEALER SHOULD BE RESPONSIBLE TO REPLACE OR REPAIR THE ISSUES AT THEIR OWN COST, NOT TELLING CUSTOMERS SORRY LIGHTS AREN'T COVERED UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195508April 10, 2019
UNKNOWN OR OTHER
I CAUGHT STATE FARM AUTO TRYING TO REPLACE MY NEW PARTS WITH ACTUAL JUNKYARD PARTS .. THIS IS AFTER A THEFT IN MY DRIVEWAY OF TIRES AND WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194920April 9, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. COON RAPIDS CHRYSLER DODGE JEEP RAM (10541 WOODCREST DR NW, COON RAPIDS, MN 55433, (763) 290-1011) DIAGNOSED THAT THE REAR SHOCKS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189879March 19, 2019
EXTERIOR LIGHTING
THIS DODGE DURANGO IS A GARAGE KEPT VEHICLE THAT HAS HAD WATER LEAK INTO WHAT SHOULD BE A SEALED TAIL LIGHT BAR. THE WATER HAS DESTROYED THE BULBS AND MAKES THAT SIDE OF THE REAR OF THE VEHICLE LESS VISIBLE. THIS VEHICLE HAS NEVER BEEN DAMAGED IN A COLLISION OR BACKED INTO ANYTHING. THERE IS NO RECALL ON THIS DEFECTIVE PART EVEN TOUGH I HAVE SEEN SEVERAL EXAMPLES OF THIS DEFECT ON VARYING YEARS OF THESE DURANGOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187369March 17, 2019
EXTERIOR LIGHTING
THE TAILLIGHT AND BRAKE LIGHT UNIT AT THE REAR OF THE VEHICLE FILLS UP WITH WATER FROM RAIN OR SNOW MELT AND CAUSES THE TAILLIGHT/BRAKE LIGHT TO MALFUNCTION AND ALSO STOP WORKING ALL TOGETHER. THIS HAPPENS WHETHER THE VEHICLE IS SITTING IDLE OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184797March 7, 2019
SUSPENSION, EXTERIOR LIGHTING
WENT OUT TO GET SOMETHING OUT OF THE CAR THAT HAS BEEN PARKED IN THE DRIVEWAY FOR A COUPLE OF DAYS, AFTER A RAIN EVENT AND NOTICED LIFTGATE TRACK LIGHTS GETS WATER INSIDE EVENTUALLY CAUSING AN ELECTRICAL SHORT IN THE RED LED'S IT'S A WHOLE ASSEMBLY WHICH INCLUDES LICENSE PLATE LIGHTS & BACKUP CAMERA, THE PART IS EXPENSIVE AND WARRANTY FOR THIS TYPE OF PART IS UP TO 36,000 MILES. ALSO THERE IS A SQUEAKING NOISE WITH THE SUSPENSION WHILE IN MOTION WHEN YOU GO DOWN OR UP ON A SLOPED AREA (ETC. TURNING IN OR OUT OF A GAS STATION ENTRANCE) DEALERS CANT FIGURE OUT WHY. THESES ARE POSSIBLE SAFETY ISSUES BUT UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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